WEBVTT 00:02.966 --> 00:04.466 align:left position:32.5%,start line:83% size:57.5% - Well, thanks, everybody, for joining us for this learning opportunity. 00:04.566 --> 00:07.033 align:left position:15%,start line:83% size:75% It's my pleasure to introduce Katherine Schneider, 00:07.133 --> 00:10.666 align:left position:22.5%,start line:83% size:67.5% who is a PhD, a retired clinical psychologist 00:10.766 --> 00:15.300 align:left position:17.5%,start line:83% size:72.5% living Eau Claire with her seeing eye dog, Luna. 00:15.400 --> 00:18.233 align:left position:22.5%,start line:83% size:67.5% Katherine passionately advocates for access 00:18.333 --> 00:20.933 align:left position:32.5%,start line:83% size:57.5% to all the good things in life. 00:21.033 --> 00:23.966 align:left position:20%,start line:5% size:70% She's authored a memoir, "To the Left of Inspiration: 00:24.066 --> 00:27.800 align:left position:17.5%,start line:5% size:72.5% "Adventures in Living with Disabilities," 00:27.900 --> 00:29.933 align:left position:27.5%,start line:5% size:62.5% a children's book, "Your Treasure Hunt: 00:30.033 --> 00:32.800 align:left position:20%,start line:5% size:70% "Disabilities and Finding Your Gold," 00:32.900 --> 00:34.166 align:left position:22.5%,start line:5% size:67.5% and a book for seniors, 00:34.266 --> 00:40.333 align:left position:17.5%,start line:5% size:72.5% "Occupying Aging: Delights, Disabilities, and Daily Life." 00:40.433 --> 00:43.266 align:left position:15%,start line:5% size:75% She also founded the American Library Association's 00:43.366 --> 00:44.900 align:left position:17.5%,start line:5% size:72.5% Schneider Family Book Award 00:45.000 --> 00:47.933 align:left position:25%,start line:5% size:65% for children's books with disability content 00:48.033 --> 00:52.200 align:left position:20%,start line:5% size:70% and an award for superior journalism about disability 00:52.300 --> 00:55.133 align:left position:20%,start line:5% size:70% issues through the Walter Cronkite School of Journalism 00:55.233 --> 00:58.066 align:left position:15%,start line:5% size:75% at Arizona State University. 00:58.166 --> 01:01.000 align:left position:12.5%,start line:5% size:77.5% Locally, she started the Access Eau Claire Fund through the Eau 01:01.100 --> 01:04.833 align:left position:12.5%,start line:5% size:77.5% Claire Community Foundation to help nonprofit organizations 01:04.933 --> 01:09.000 align:left position:15%,start line:5% size:75% work toward full inclusion of people with disabilities. 01:09.100 --> 01:12.466 align:left position:20%,start line:83% size:70% I've gotten to know Kathy because of her impactful service 01:12.566 --> 01:15.133 align:left position:15%,start line:83% size:75% on the Wisconsin Public Radio Association Board. 01:15.233 --> 01:18.433 align:left position:22.5%,start line:83% size:67.5% And she is a compelling advocate for public radio 01:18.533 --> 01:21.466 align:left position:20%,start line:83% size:70% in that context, as well as a good friend. 01:21.566 --> 01:24.166 align:left position:17.5%,start line:83% size:72.5% We are thrilled to welcome Katherine Schneider to 01:24.266 --> 01:25.633 align:left position:17.5%,start line:89% size:72.5% Wisconsin Public Radio and 01:25.733 --> 01:27.066 align:left position:15%,start line:89% size:75% Wisconsin Public Television. 01:27.166 --> 01:28.400 align:left position:42.5%,start line:89% size:47.5% Kathy. 01:28.500 --> 01:31.166 align:left position:37.5%,start line:89% size:52.5% [applause] 01:34.133 --> 01:37.166 align:left position:32.5%,start line:83% size:57.5% - It's an honor to be here today 01:37.266 --> 01:45.500 align:left position:25%,start line:83% size:65% and to help make you more access-able. 01:45.600 --> 01:51.100 align:left position:20%,start line:83% size:70% And part of that involves me sharing the world 01:51.200 --> 01:55.300 align:left position:25%,start line:83% size:65% of what it's like to have a disability. 01:55.400 --> 02:01.266 align:left position:12.5%,start line:5% size:77.5% And a little bit of that, as we go on you'll hear about how we 02:01.366 --> 02:06.066 align:left position:15%,start line:5% size:75% make different accommodations to get the same job done 02:06.166 --> 02:07.533 align:left position:12.5%,start line:5% size:77.5% but done slightly differently. 02:07.633 --> 02:12.366 align:left position:17.5%,start line:5% size:72.5% So, when this presentation opportunity came up, 02:12.466 --> 02:16.633 align:left position:10%,start line:5% size:80% I was 68 years old and I thought I would get through life 02:16.733 --> 02:18.600 align:left position:10%,start line:5% size:80% without ever doing a PowerPoint. 02:18.700 --> 02:19.966 align:left position:37.5%,start line:5% size:52.5% [laughter] 02:20.066 --> 02:25.666 align:left position:17.5%,start line:5% size:72.5% But it turns out everybody else does PowerPoint. 02:25.766 --> 02:29.833 align:left position:22.5%,start line:83% size:67.5% So, not to be outdone-- [laughter] 02:29.933 --> 02:32.333 align:left position:30%,start line:83% size:60% I did the content of this PowerPoint 02:32.433 --> 02:37.866 align:left position:25%,start line:83% size:65% and I outsourced the visuals to a friend of mine 02:37.966 --> 02:41.700 align:left position:15%,start line:83% size:75% who used to teach PowerPoint, how to do it, in her classes. 02:41.800 --> 02:44.666 align:left position:22.5%,start line:5% size:67.5% And what I figured out for the workaround, 02:44.766 --> 02:47.666 align:left position:20%,start line:5% size:70% because I am not going to try to do my own flick 02:47.766 --> 02:50.433 align:left position:20%,start line:5% size:70% and I can't walk and chew gum at the same time anyway, 02:50.533 --> 02:52.933 align:left position:30%,start line:5% size:60% so I will not do my own flicking 02:53.033 --> 02:56.566 align:left position:25%,start line:5% size:65% but what I will do is I will ring a bell 02:56.666 --> 03:02.500 align:left position:12.5%,start line:5% size:77.5% and I will ask my slide flicker to go to slide number... 03:02.600 --> 03:05.733 align:left position:35%,start line:5% size:55% [bell rings] one. 03:05.833 --> 03:11.833 align:left position:12.5%,start line:5% size:77.5% So that's how we do PowerPoint. 03:13.433 --> 03:15.900 align:left position:35%,start line:5% size:55% [bell rings] Two. 03:16.000 --> 03:19.333 align:left position:25%,start line:5% size:65% Picture of the three books I wrote. 03:19.433 --> 03:21.533 align:left position:27.5%,start line:5% size:62.5% Double advertising. [laughter] 03:21.633 --> 03:24.133 align:left position:27.5%,start line:5% size:62.5% End of advertising. [laughter] 03:24.233 --> 03:26.300 align:left position:35%,start line:5% size:55% [bell rings] Three. 03:26.400 --> 03:32.833 align:left position:15%,start line:83% size:75% Let's start by doing a little bit of trivia questions 03:32.933 --> 03:35.966 align:left position:15%,start line:89% size:75% to get your brains warmed up. 03:36.066 --> 03:38.666 align:left position:35%,start line:83% size:55% [bell rings] Four. 03:38.766 --> 03:43.266 align:left position:17.5%,start line:83% size:72.5% Name two US presidents with disabilities, and I know our 03:43.366 --> 03:47.700 align:left position:22.5%,start line:83% size:67.5% studio audience is just writhing wanting to name them, 03:47.800 --> 03:52.200 align:left position:17.5%,start line:83% size:72.5% but, instead, they are very quietly thinking the names. 03:52.300 --> 03:53.833 align:left position:35%,start line:89% size:55% [bell rings] 03:53.933 --> 03:58.066 align:left position:35%,start line:83% size:55% So, on slide five, we have people 03:58.166 --> 04:02.633 align:left position:27.5%,start line:83% size:62.5% like FDR, Kennedy, Taft, Lincoln, 04:02.733 --> 04:05.000 align:left position:30%,start line:83% size:60% and there's about 12 US presidents 04:05.100 --> 04:08.400 align:left position:17.5%,start line:83% size:72.5% that have had disabilities of one kind or another. 04:08.500 --> 04:11.033 align:left position:35%,start line:83% size:55% [bell rings] Slide six. 04:11.133 --> 04:14.733 align:left position:17.5%,start line:89% size:72.5% Braille was invented when? 04:14.833 --> 04:17.966 align:left position:25%,start line:83% size:65% And when I give this question to students, 04:18.066 --> 04:20.900 align:left position:30%,start line:83% size:60% I say full credit within a hundred years. 04:21.000 --> 04:22.566 align:left position:37.5%,start line:89% size:52.5% [laughter] 04:22.666 --> 04:26.700 align:left position:20%,start line:83% size:70% So get that idea in your mind and then we'll go to 04:26.800 --> 04:28.333 align:left position:35%,start line:83% size:55% [bell rings] slide seven 04:28.433 --> 04:31.566 align:left position:22.5%,start line:83% size:67.5% and realize that it was not until the 1820s. 04:31.666 --> 04:36.066 align:left position:25%,start line:89% size:65% So only 200 years ago 04:36.166 --> 04:40.266 align:left position:12.5%,start line:83% size:77.5% did blind people have a method of written communication. 04:41.800 --> 04:45.333 align:left position:35%,start line:83% size:55% [bell rings] Number eight. 04:45.433 --> 04:49.333 align:left position:22.5%,start line:83% size:67.5% Beethoven composed what symphony after he became deaf? 04:49.433 --> 04:52.666 align:left position:15%,start line:5% size:75% Now, I could give you a clue and do a little whistling, 04:52.766 --> 04:55.566 align:left position:27.5%,start line:5% size:62.5% but that was not my field of study so-- 04:55.666 --> 04:59.333 align:left position:27.5%,start line:5% size:62.5% [bell rings] Nine. We have the answer. 04:59.433 --> 05:03.233 align:left position:27.5%,start line:5% size:62.5% The Ninth Symphony. 05:03.333 --> 05:05.600 align:left position:35%,start line:83% size:55% [bell rings] Slide 10. 05:05.700 --> 05:13.166 align:left position:22.5%,start line:83% size:67.5% The first deaf college president, where and when? 05:13.266 --> 05:15.400 align:left position:30%,start line:83% size:60% [bell rings] 11. We have our answer. 05:15.500 --> 05:20.100 align:left position:17.5%,start line:89% size:72.5% Gallaudet University, 1988. 05:21.500 --> 05:23.033 align:left position:35%,start line:89% size:55% [bell rings] 05:23.133 --> 05:27.033 align:left position:25%,start line:83% size:65% Question on slide 12. The Help America Vote Act 05:27.133 --> 05:29.766 align:left position:17.5%,start line:83% size:72.5% guaranteed secret ballot to people with disabilities 05:29.866 --> 05:34.133 align:left position:25%,start line:83% size:65% in federal elections in what year? 05:34.233 --> 05:36.833 align:left position:12.5%,start line:89% size:77.5% I think you will be surprised. 05:36.933 --> 05:38.700 align:left position:30%,start line:89% size:60% [bell rings] 13. 05:38.800 --> 05:43.366 align:left position:32.5%,start line:89% size:57.5% Not until 2002. 05:43.466 --> 05:48.166 align:left position:17.5%,start line:83% size:72.5% Before that, when I voted, I could take a friend 05:48.266 --> 05:51.200 align:left position:20%,start line:83% size:70% into the booth with me to help me cast my ballot 05:51.300 --> 05:54.733 align:left position:12.5%,start line:83% size:77.5% or I could take one republican official, one democrat official, 05:54.833 --> 05:56.866 align:left position:25%,start line:83% size:65% one guide dog, and me all in the booth. 05:56.966 --> 05:58.333 align:left position:37.5%,start line:89% size:52.5% [laughter] 05:58.433 --> 06:00.833 align:left position:22.5%,start line:5% size:67.5% Now, this did not feel like a secret ballot, 06:00.933 --> 06:05.233 align:left position:17.5%,start line:5% size:72.5% although I'm sure everybody was confidential about it. 06:05.333 --> 06:09.933 align:left position:22.5%,start line:5% size:67.5% The first time I voted independently using what people 06:10.033 --> 06:14.700 align:left position:20%,start line:5% size:70% called a handicap voting machine, which has a remote kind 06:14.800 --> 06:18.433 align:left position:12.5%,start line:5% size:77.5% of a thing where you press big buttons and you wear earphones 06:18.533 --> 06:21.700 align:left position:15%,start line:5% size:75% and it reads all the choices and you use a remote. 06:21.800 --> 06:24.200 align:left position:30%,start line:5% size:60% The first time I voted all by myself 06:24.300 --> 06:27.466 align:left position:32.5%,start line:5% size:57.5% I cried because to me that's part 06:27.566 --> 06:32.466 align:left position:15%,start line:5% size:75% of what being an American is, is to have secret ballot. 06:32.566 --> 06:34.866 align:left position:10%,start line:5% size:80% And I finally had achieved that. 06:34.966 --> 06:39.166 align:left position:25%,start line:5% size:65% I think it was about 2006 when that happened. 06:39.266 --> 06:45.266 align:left position:12.5%,start line:5% size:77.5% So next time you vote, and I'm sure you think about it some, 06:45.366 --> 06:48.700 align:left position:30%,start line:5% size:60% but I bet you may think about it more, 06:48.800 --> 06:53.933 align:left position:17.5%,start line:5% size:72.5% in terms of this is recent access for many of us. 06:55.933 --> 06:59.666 align:left position:30%,start line:5% size:60% [bell rings] 14. 06:59.766 --> 07:01.633 align:left position:15%,start line:5% size:75% According to the census data, 07:01.733 --> 07:05.133 align:left position:22.5%,start line:5% size:67.5% what percent of people have disabilities? 07:05.233 --> 07:08.900 align:left position:15%,start line:83% size:75% And if you only remember one thing from this talk, 07:09.000 --> 07:10.400 align:left position:22.5%,start line:89% size:67.5% I hope you remember... 07:10.500 --> 07:11.833 align:left position:30%,start line:89% size:60% [bell rings] 15. 07:11.933 --> 07:16.900 align:left position:22.5%,start line:83% size:67.5% ...the answer to that, which is 19%. 07:17.000 --> 07:20.833 align:left position:32.5%,start line:83% size:57.5% So, as you look around your world, 07:20.933 --> 07:24.266 align:left position:30%,start line:83% size:60% whatever that is, whether that's journalism 07:24.366 --> 07:26.900 align:left position:27.5%,start line:83% size:62.5% or whatever you're doing in life, 07:27.000 --> 07:31.000 align:left position:15%,start line:83% size:75% think about one out of five, one out of five. 07:31.100 --> 07:32.600 align:left position:22.5%,start line:89% size:67.5% One out of five stories 07:32.700 --> 07:35.000 align:left position:30%,start line:83% size:60% have some kind of disability content. 07:35.100 --> 07:39.900 align:left position:12.5%,start line:5% size:77.5% One out of five sources, on and on and on with one out of five. 07:40.000 --> 07:41.633 align:left position:25%,start line:5% size:65% When you look around the good life, 07:41.733 --> 07:44.000 align:left position:32.5%,start line:5% size:57.5% however that's defined for you. 07:46.100 --> 07:50.366 align:left position:25%,start line:5% size:65% Is it open to the one out of five people 07:50.466 --> 07:53.133 align:left position:25%,start line:5% size:65% who have disabilities in our world? 07:53.233 --> 07:55.466 align:left position:20%,start line:5% size:70% Now, if you went through that quiz and said, 07:55.566 --> 08:00.933 align:left position:20%,start line:5% size:70% "Ooh, I didn't know quite all of them," that's fine. 08:01.033 --> 08:02.666 align:left position:25%,start line:5% size:65% That's actually good. 08:02.766 --> 08:05.800 align:left position:15%,start line:5% size:75% Because that means I'm going to give you a little bit 08:05.900 --> 08:10.166 align:left position:15%,start line:5% size:75% of information about a world that's parallel to your world 08:10.266 --> 08:12.233 align:left position:20%,start line:5% size:70% and intersects your world in a lot of ways 08:12.333 --> 08:16.800 align:left position:20%,start line:5% size:70% but that you may not have focused on in the past. 08:16.900 --> 08:20.333 align:left position:25%,start line:5% size:65% So-- [bell rings] 16. 08:20.433 --> 08:23.700 align:left position:20%,start line:5% size:70% The world of people with disabilities, we'll talk briefly 08:23.800 --> 08:29.500 align:left position:17.5%,start line:5% size:72.5% about statistics, language, stereotypes, images, realities. 08:31.066 --> 08:32.633 align:left position:30%,start line:89% size:60% [bell rings] 17. 08:32.733 --> 08:37.533 align:left position:22.5%,start line:83% size:67.5% The statistics, 19%, we already hit that one. 08:37.633 --> 08:44.200 align:left position:22.5%,start line:83% size:67.5% Half of people over 65 will develop a disability. 08:44.300 --> 08:48.866 align:left position:17.5%,start line:83% size:72.5% So I usually ask audiences how many of you plan or hope 08:48.966 --> 08:53.200 align:left position:25%,start line:83% size:65% to get to be over 65? [laughter] Okay. 08:53.300 --> 08:56.833 align:left position:27.5%,start line:83% size:62.5% So if that is you, it's no fair 08:56.933 --> 08:59.066 align:left position:25%,start line:83% size:65% to look to your right and left and say, 08:59.166 --> 09:01.533 align:left position:20%,start line:83% size:70% "Okay, well, you can have the disability piece." 09:01.633 --> 09:04.733 align:left position:15%,start line:83% size:75% We don't know who's going to get the disability piece. 09:04.833 --> 09:10.866 align:left position:17.5%,start line:83% size:72.5% But half of people over 65 will get a disability. 09:10.966 --> 09:12.833 align:left position:32.5%,start line:5% size:57.5% And that means something like 09:12.933 --> 09:16.700 align:left position:20%,start line:5% size:70% one out of four families has a family member. 09:16.800 --> 09:18.533 align:left position:35%,start line:5% size:55% So as you're thinking about, 09:18.633 --> 09:21.100 align:left position:30%,start line:5% size:60% if you're in some kind of a business 09:21.200 --> 09:24.966 align:left position:27.5%,start line:5% size:62.5% and you're thinking about market share, 09:25.066 --> 09:30.300 align:left position:15%,start line:5% size:75% disability is a piece of that that you want to consider. 09:31.766 --> 09:35.133 align:left position:30%,start line:5% size:60% [bell rings] 18. Language. 09:35.233 --> 09:41.033 align:left position:27.5%,start line:5% size:62.5% What are you going to call us? Okay. 09:41.133 --> 09:46.333 align:left position:10%,start line:89% size:80% Best thing to do is be accurate. 09:46.433 --> 09:50.466 align:left position:20%,start line:83% size:70% For example, I am blind. That's a fact. 09:50.566 --> 09:53.000 align:left position:22.5%,start line:83% size:67.5% It's not a dirty word. It's just plain a fact. 09:53.100 --> 09:58.366 align:left position:15%,start line:83% size:75% I am not visually-challenged or differently-abled 09:58.466 --> 09:59.866 align:left position:15%,start line:89% size:75% or some kind of a euphemism. 09:59.966 --> 10:07.733 align:left position:25%,start line:83% size:65% I'm blind. That's it. Use accurate words. 10:07.833 --> 10:12.000 align:left position:20%,start line:83% size:70% If you're giving care to somebody with dementia, 10:12.100 --> 10:16.733 align:left position:25%,start line:83% size:65% you are a caregiver. You are not a caretaker. 10:16.833 --> 10:21.433 align:left position:17.5%,start line:83% size:72.5% You take care of property. You give care to people. 10:21.533 --> 10:24.733 align:left position:20%,start line:89% size:70% And language does matter 10:24.833 --> 10:28.333 align:left position:25%,start line:83% size:65% because language kind of creates our reality. 10:31.100 --> 10:34.800 align:left position:15%,start line:83% size:75% Many of you will have heard, "Oh, people first." 10:34.900 --> 10:39.000 align:left position:22.5%,start line:83% size:67.5% You meet Kathy, say she is a person who is blind. 10:39.100 --> 10:43.300 align:left position:10%,start line:83% size:80% Well, once you get these truisms down, then it turns around, 10:43.400 --> 10:47.766 align:left position:17.5%,start line:83% size:72.5% things change so that some people with disabilities, 10:47.866 --> 10:51.533 align:left position:22.5%,start line:83% size:67.5% especially people from the deaf community, 10:51.633 --> 10:56.833 align:left position:20%,start line:83% size:70% are nowadays asking that it be disability first. 10:56.933 --> 11:00.300 align:left position:17.5%,start line:89% size:72.5% So they are a Deaf person, 11:00.400 --> 11:03.933 align:left position:27.5%,start line:83% size:62.5% and usually that's spelled with a capital D. 11:04.033 --> 11:06.300 align:left position:30%,start line:83% size:60% So people first? Maybe. 11:06.400 --> 11:09.466 align:left position:30%,start line:83% size:60% Disability first? Maybe. 11:09.566 --> 11:11.500 align:left position:35%,start line:83% size:55% What's a poor human being to do? 11:11.600 --> 11:15.733 align:left position:30%,start line:83% size:60% Poor human being, ask the person. 11:15.833 --> 11:21.300 align:left position:12.5%,start line:83% size:77.5% If you want or need to refer to the disability piece, ask them. 11:21.400 --> 11:24.133 align:left position:12.5%,start line:89% size:77.5% What do you want me to call it? 11:24.233 --> 11:25.633 align:left position:22.5%,start line:89% size:67.5% Or what do you want it, 11:25.733 --> 11:29.233 align:left position:22.5%,start line:83% size:67.5% how do you characterize your disability? 11:29.333 --> 11:33.666 align:left position:25%,start line:5% size:65% And they may tell you something that you never 11:33.766 --> 11:37.966 align:left position:22.5%,start line:5% size:67.5% would have thought of, but that's how they do it. 11:38.066 --> 11:42.366 align:left position:25%,start line:5% size:65% No two people do the disability piece 11:42.466 --> 11:44.200 align:left position:17.5%,start line:5% size:72.5% just like no two people do 11:44.300 --> 11:47.533 align:left position:22.5%,start line:5% size:67.5% the Packer-backer piece the same way. 11:47.633 --> 11:50.200 align:left position:37.5%,start line:5% size:52.5% [laughter] It depends. 11:50.300 --> 11:51.933 align:left position:30%,start line:5% size:60% [bell rings] 19. 11:52.033 --> 11:57.233 align:left position:22.5%,start line:83% size:67.5% Stereotypes about those of us with disabilities. 11:57.333 --> 11:58.900 align:left position:10%,start line:89% size:80% Probably the biggest one is that 11:59.000 --> 12:01.066 align:left position:20%,start line:83% size:70% people with disabilities are very different. 12:03.666 --> 12:08.000 align:left position:20%,start line:83% size:70% They don't care about the same things as other people. 12:08.100 --> 12:12.600 align:left position:25%,start line:83% size:65% No. We still want to love, work, play, pray, 12:12.700 --> 12:16.600 align:left position:27.5%,start line:83% size:62.5% and enjoy the good things of life, 12:16.700 --> 12:19.233 align:left position:15%,start line:83% size:75% whether we have a disability and may have to do some pieces 12:19.333 --> 12:22.533 align:left position:25%,start line:83% size:65% of that differently, same things. 12:24.566 --> 12:27.833 align:left position:17.5%,start line:5% size:72.5% Another stereotype is that if you have one disability, 12:27.933 --> 12:32.766 align:left position:12.5%,start line:5% size:77.5% you have many disabilities, so that people oftentimes shout 12:32.866 --> 12:36.233 align:left position:12.5%,start line:5% size:77.5% when they're around me because, after all, they're cool, 12:36.333 --> 12:40.633 align:left position:12.5%,start line:5% size:77.5% they've heard of Helen Keller, so deaf, blind go together. 12:40.733 --> 12:42.500 align:left position:10%,start line:5% size:80% Now, I would hasten to point out 12:42.600 --> 12:44.300 align:left position:22.5%,start line:5% size:67.5% shouting at deaf people doesn't help either. 12:44.400 --> 12:47.066 align:left position:25%,start line:5% size:65% [laughter] Okay, so. 12:47.166 --> 12:50.366 align:left position:25%,start line:5% size:65% Or many times people speak to somebody else, 12:50.466 --> 12:51.733 align:left position:15%,start line:5% size:75% if I'm with a sighted person, 12:51.833 --> 12:53.500 align:left position:30%,start line:5% size:60% they look at the sighted person and say, 12:53.600 --> 12:55.166 align:left position:25%,start line:5% size:65% "What does she want?" 12:55.266 --> 12:59.166 align:left position:25%,start line:5% size:65% And it usually takes about three rounds 12:59.266 --> 13:01.466 align:left position:15%,start line:5% size:75% of me answering the question 13:01.566 --> 13:06.866 align:left position:17.5%,start line:5% size:72.5% before the person realizes, yeah, actually, she can talk, 13:06.966 --> 13:09.933 align:left position:27.5%,start line:5% size:62.5% she can understand the question, 13:10.033 --> 13:11.933 align:left position:25%,start line:5% size:65% so I can be directing 13:12.033 --> 13:15.300 align:left position:27.5%,start line:5% size:62.5% and not have to go through an intermediary. 13:15.400 --> 13:20.633 align:left position:10%,start line:5% size:80% And then there's the stereotypes that we're super people, 13:20.733 --> 13:26.366 align:left position:12.5%,start line:5% size:77.5% we're inspirational, it's just amazing, kind of a stereotype. 13:26.466 --> 13:28.633 align:left position:12.5%,start line:83% size:77.5% And you might say, "Well, geez, why don't you want that? 13:28.733 --> 13:30.333 align:left position:27.5%,start line:83% size:62.5% "Why don't you want to be on a pedestal?" 13:30.433 --> 13:33.200 align:left position:20%,start line:83% size:70% Well, people don't go out to coffee or out for a beer 13:33.300 --> 13:35.900 align:left position:12.5%,start line:89% size:77.5% with somebody up on a pedestal. 13:36.000 --> 13:40.166 align:left position:15%,start line:83% size:75% It's lonely up on a pedestal, and it's untrue. 13:40.266 --> 13:43.033 align:left position:22.5%,start line:83% size:67.5% Most of us, whether we have disability or not, 13:43.133 --> 13:45.233 align:left position:27.5%,start line:83% size:62.5% we're inspirational occasionally, 13:45.333 --> 13:48.266 align:left position:25%,start line:83% size:65% and most of the time, not so much. 13:48.366 --> 13:49.833 align:left position:37.5%,start line:83% size:52.5% [laughter] For any of us. 13:49.933 --> 13:55.833 align:left position:27.5%,start line:89% size:62.5% So... it's images. 13:55.933 --> 13:57.733 align:left position:47.5%,start line:89% size:42.5% 20. 13:57.833 --> 14:04.833 align:left position:15%,start line:83% size:75% There's an old access symbol and a new access symbol. 14:04.933 --> 14:08.466 align:left position:27.5%,start line:83% size:62.5% And very few people in the Midwest 14:08.566 --> 14:11.000 align:left position:25%,start line:83% size:65% are familiar with the new access symbol. 14:11.100 --> 14:15.233 align:left position:27.5%,start line:83% size:62.5% It seems to be more known on either coast. 14:15.333 --> 14:20.266 align:left position:17.5%,start line:83% size:72.5% But, as you think about it, think about if that was you 14:20.366 --> 14:25.366 align:left position:15%,start line:83% size:75% that was the wheelchair user, which one would you rather be? 14:25.466 --> 14:27.766 align:left position:27.5%,start line:83% size:62.5% And maybe next time you get a chance 14:27.866 --> 14:36.066 align:left position:17.5%,start line:83% size:72.5% and your local parking is, the signs are getting changed, 14:36.166 --> 14:38.800 align:left position:32.5%,start line:83% size:57.5% maybe see about getting a new image 14:38.900 --> 14:41.900 align:left position:27.5%,start line:83% size:62.5% instead of the old stationary image 14:42.000 --> 14:47.000 align:left position:12.5%,start line:83% size:77.5% where the person is not moving, not going anywhere. 14:49.766 --> 14:53.233 align:left position:30%,start line:89% size:60% [bell rings] 21. 14:53.333 --> 14:56.833 align:left position:22.5%,start line:83% size:67.5% Ways of viewing people with disabilities. 14:56.933 --> 15:01.566 align:left position:17.5%,start line:83% size:72.5% There are kind of-- There's a very old way which views 15:01.666 --> 15:09.400 align:left position:20%,start line:83% size:70% a disability as something morally wrong with a person. 15:09.500 --> 15:13.300 align:left position:12.5%,start line:83% size:77.5% For example, back in Leviticus it says somebody with a blemish 15:13.400 --> 15:15.500 align:left position:17.5%,start line:89% size:72.5% can't offer temple service. 15:15.600 --> 15:20.000 align:left position:17.5%,start line:83% size:72.5% So we may think, "Oh, well, that's 3,000 years ago. 15:20.100 --> 15:22.066 align:left position:25%,start line:89% size:65% "That is long gone," 15:22.166 --> 15:27.000 align:left position:27.5%,start line:83% size:62.5% that we would view disabilities as a bad person. 15:27.100 --> 15:33.100 align:left position:12.5%,start line:83% size:77.5% But it's not really long gone, especially with some kinds 15:33.200 --> 15:41.400 align:left position:20%,start line:83% size:70% of invisible disabilities like alcoholism, like AIDS. 15:43.800 --> 15:48.033 align:left position:12.5%,start line:5% size:77.5% Morbid obesity is a disability that a lot of times 15:48.133 --> 15:50.833 align:left position:17.5%,start line:5% size:72.5% people view as bad, as in, 15:50.933 --> 15:53.900 align:left position:25%,start line:5% size:65% "Well, a person could do something about it if they wanted to." 15:54.000 --> 15:57.500 align:left position:30%,start line:5% size:60% Not necessarily. It is a disability. 15:57.600 --> 16:03.200 align:left position:12.5%,start line:5% size:77.5% So we got the old moral model, shame on you kind of stuff 16:03.300 --> 16:05.133 align:left position:20%,start line:5% size:70% in the back of our minds. 16:05.233 --> 16:08.233 align:left position:12.5%,start line:83% size:77.5% Then there's the medical model which says a disability is 16:08.333 --> 16:11.333 align:left position:15%,start line:83% size:75% something that can be fixed, hopefully. 16:11.433 --> 16:12.666 align:left position:37.5%,start line:89% size:52.5% So fix it. 16:12.766 --> 16:15.500 align:left position:17.5%,start line:89% size:72.5% And/or if you can't fix it, 16:15.600 --> 16:18.800 align:left position:27.5%,start line:89% size:62.5% accommodate to it. 16:18.900 --> 16:22.900 align:left position:20%,start line:83% size:70% Get the person a talking computer or do what you need 16:23.000 --> 16:27.666 align:left position:22.5%,start line:83% size:67.5% to do to ameliorate the effects of the disability. 16:27.766 --> 16:31.500 align:left position:12.5%,start line:5% size:77.5% Then probably the newest model of disability is the minority 16:31.600 --> 16:36.100 align:left position:17.5%,start line:5% size:72.5% group model that says it's a kind of diversity. 16:36.200 --> 16:37.800 align:left position:27.5%,start line:5% size:62.5% Like any other kind of diversity, 16:37.900 --> 16:42.200 align:left position:30%,start line:5% size:60% it is a piece of who that person is, 16:42.300 --> 16:48.133 align:left position:30%,start line:5% size:60% and it's a piece that has both positives 16:48.233 --> 16:50.166 align:left position:22.5%,start line:5% size:67.5% and negatives about it. 16:50.266 --> 16:56.166 align:left position:15%,start line:5% size:75% And the person integrates it into their complete personhood 16:56.266 --> 16:58.566 align:left position:20%,start line:5% size:70% in their own unique way. 17:00.100 --> 17:03.833 align:left position:30%,start line:83% size:60% [bell rings] 22. Realities. 17:03.933 --> 17:05.633 align:left position:12.5%,start line:89% size:77.5% Every individual is different. 17:05.733 --> 17:10.400 align:left position:22.5%,start line:83% size:67.5% What I say, you may go up to somebody else 17:10.500 --> 17:13.400 align:left position:15%,start line:83% size:75% who has a disability and say, "Well, I just learned that," 17:13.500 --> 17:16.100 align:left position:22.5%,start line:83% size:67.5% and they may say, "Oh, that's full of bull." 17:16.200 --> 17:18.266 align:left position:37.5%,start line:83% size:52.5% [laughter] No, that's not how it is. 17:18.366 --> 17:23.000 align:left position:25%,start line:83% size:65% Okay. Everybody does it different. 17:23.100 --> 17:26.466 align:left position:25%,start line:83% size:65% Not all disabilities are visible. 17:26.566 --> 17:30.433 align:left position:15%,start line:83% size:75% So when you see somebody whip into the handicap parking spot 17:30.533 --> 17:33.033 align:left position:20%,start line:83% size:70% and jump out of the car, you don't necessarily get to 17:33.133 --> 17:36.766 align:left position:22.5%,start line:83% size:67.5% give them a dirty look because you do not know. 17:36.866 --> 17:41.033 align:left position:15%,start line:83% size:75% Maybe they are having cancer treatment, and they've got about 17:41.133 --> 17:46.733 align:left position:10%,start line:83% size:80% the energy of a slug and they're just barely getting there. 17:46.833 --> 17:51.166 align:left position:15%,start line:83% size:75% You don't know what somebody else's disability is. 17:51.266 --> 17:54.200 align:left position:22.5%,start line:83% size:67.5% You don't know whether they have one. 17:54.300 --> 17:55.766 align:left position:32.5%,start line:83% size:57.5% So if you look around your world 17:55.866 --> 17:58.000 align:left position:20%,start line:83% size:70% and you don't see people with disabilities, 17:58.100 --> 17:59.900 align:left position:35%,start line:83% size:55% don't assume they're not there. 18:00.000 --> 18:03.900 align:left position:32.5%,start line:89% size:57.5% 19% is around. 18:04.000 --> 18:07.833 align:left position:22.5%,start line:83% size:67.5% And a new disability is obviously different 18:07.933 --> 18:10.133 align:left position:22.5%,start line:89% size:67.5% than an old disability, 18:10.233 --> 18:12.633 align:left position:25%,start line:83% size:65% which is why I wrote my occupying aging 18:12.733 --> 18:16.433 align:left position:12.5%,start line:83% size:77.5% because I'm an old hand, I got a few tricks of the trade, 18:16.533 --> 18:19.933 align:left position:10%,start line:89% size:80% and people with new disabilities 18:20.033 --> 18:24.166 align:left position:20%,start line:83% size:70% need to know some of the tricks of the trade. 18:24.266 --> 18:29.500 align:left position:22.5%,start line:83% size:67.5% [bell rings] Okay, 23. Some realities. 18:29.600 --> 18:33.766 align:left position:22.5%,start line:83% size:67.5% I'm going to go through kind of an A through E 18:33.866 --> 18:39.233 align:left position:12.5%,start line:83% size:77.5% of realities, of having, living every day with a disability. 18:39.333 --> 18:41.000 align:left position:30%,start line:89% size:60% [bell rings] 24. 18:41.100 --> 18:45.000 align:left position:30%,start line:83% size:60% Those of us with disabilities have to ask 18:45.100 --> 18:47.400 align:left position:12.5%,start line:89% size:77.5% and advocate for what we need, 18:47.500 --> 18:55.033 align:left position:17.5%,start line:83% size:72.5% which means ask repeatedly and train, describe, 18:55.133 --> 18:59.133 align:left position:32.5%,start line:83% size:57.5% and keep after getting what we need 18:59.233 --> 19:03.566 align:left position:12.5%,start line:83% size:77.5% because the only one who knows exactly what I need is me. 19:03.666 --> 19:05.500 align:left position:30%,start line:89% size:60% So that's my job. 19:05.600 --> 19:10.866 align:left position:17.5%,start line:5% size:72.5% Now, you can help by asking 19:10.966 --> 19:15.833 align:left position:25%,start line:5% size:65% what you need to ask to meet my needs. 19:15.933 --> 19:19.800 align:left position:12.5%,start line:5% size:77.5% "May I help?" is a good opener. 19:19.900 --> 19:24.766 align:left position:12.5%,start line:83% size:77.5% It is not ever an insult to say to somebody, "May I help?" 19:24.866 --> 19:26.733 align:left position:15%,start line:89% size:75% It's putting them in charge. 19:26.833 --> 19:29.466 align:left position:12.5%,start line:83% size:77.5% They get to say, "Yes, please," or "No, thank you." 19:29.566 --> 19:33.600 align:left position:10%,start line:83% size:80% Now, if they bite your head off, you get to come back to me 19:33.700 --> 19:35.500 align:left position:10%,start line:83% size:80% and say, "They bit my head off." [laughter] 19:35.600 --> 19:37.966 align:left position:25%,start line:83% size:65% "I did what you told and they bit my head off." 19:38.066 --> 19:39.933 align:left position:32.5%,start line:83% size:57.5% Okay. They were having a bad day. 19:40.033 --> 19:42.000 align:left position:37.5%,start line:89% size:52.5% [laughter] 19:42.100 --> 19:46.000 align:left position:25%,start line:5% size:65% Now, that's no excuse for being rude, 19:46.100 --> 19:53.133 align:left position:20%,start line:5% size:70% but that you do the right thing when you ask 19:53.233 --> 19:57.366 align:left position:25%,start line:5% size:65% because, for example, if you just smile at me, 19:57.466 --> 19:58.766 align:left position:35%,start line:5% size:55% unless you've had a lot of garlic, 19:58.866 --> 20:00.333 align:left position:17.5%,start line:5% size:72.5% I don't know you're there. 20:00.433 --> 20:03.200 align:left position:22.5%,start line:5% size:67.5% [laughter] So, saying, "May I help?" 20:03.300 --> 20:04.766 align:left position:17.5%,start line:5% size:72.5% is a way of letting me know 20:04.866 --> 20:07.833 align:left position:30%,start line:5% size:60% there is a human being around here. 20:09.933 --> 20:12.966 align:left position:30%,start line:5% size:60% [bell rings] 25. Bubble. 20:13.066 --> 20:14.700 align:left position:30%,start line:5% size:60% There's a bubble around those of us, 20:14.800 --> 20:17.933 align:left position:32.5%,start line:5% size:57.5% especially with visible disabilities. 20:18.033 --> 20:20.133 align:left position:30%,start line:83% size:60% People don't want to get too close. 20:20.233 --> 20:21.733 align:left position:27.5%,start line:83% size:62.5% They don't want to do the wrong thing. 20:21.833 --> 20:23.466 align:left position:27.5%,start line:83% size:62.5% They don't want to say the wrong thing. 20:23.566 --> 20:26.133 align:left position:22.5%,start line:83% size:67.5% We might fall apart if they did the wrong thing. 20:26.233 --> 20:28.233 align:left position:32.5%,start line:83% size:57.5% Not really, but that's the fear is, 20:28.333 --> 20:29.966 align:left position:27.5%,start line:83% size:62.5% "Ooh, I don't want to mess this up," 20:30.066 --> 20:32.500 align:left position:25%,start line:89% size:65% so people stay away. 20:32.600 --> 20:35.833 align:left position:12.5%,start line:83% size:77.5% For example, at church I don't get passed the collection plate. 20:35.933 --> 20:37.800 align:left position:30%,start line:83% size:60% Now, you may say what's the problem? 20:37.900 --> 20:39.300 align:left position:22.5%,start line:83% size:67.5% You don't have to give. But, no. 20:39.400 --> 20:43.833 align:left position:30%,start line:83% size:60% [laughter] That's not a good thing. 20:43.933 --> 20:49.533 align:left position:27.5%,start line:83% size:62.5% What you need to do is feel the fear of, 20:49.633 --> 20:52.333 align:left position:27.5%,start line:83% size:62.5% "Ooh, I don't know how to do this," 20:52.433 --> 20:58.633 align:left position:30%,start line:83% size:60% but just go ahead and reach out and offer, 20:58.733 --> 21:00.433 align:left position:25%,start line:83% size:65% for example, with the collection plate, 21:00.533 --> 21:03.100 align:left position:17.5%,start line:89% size:72.5% saying "Here's the plate." 21:03.200 --> 21:05.666 align:left position:12.5%,start line:83% size:77.5% Now, that's not rocket science. [laughter] 21:05.766 --> 21:07.800 align:left position:30%,start line:89% size:60% But it's not done 21:07.900 --> 21:13.166 align:left position:25%,start line:83% size:65% because it's not the normal thing to do. 21:13.266 --> 21:16.300 align:left position:12.5%,start line:89% size:77.5% I am lucky to have a guide dog. 21:16.400 --> 21:18.233 align:left position:27.5%,start line:5% size:62.5% I've had guide dogs for 44 years, 21:18.333 --> 21:21.700 align:left position:27.5%,start line:5% size:62.5% and they are great bubble breakers 21:21.800 --> 21:25.033 align:left position:27.5%,start line:5% size:62.5% because people want to pet the dog 21:25.133 --> 21:28.300 align:left position:20%,start line:5% size:70% and maybe know that they should ask, which is good, 21:28.400 --> 21:30.933 align:left position:30%,start line:5% size:60% because then that breaks down the bubble. 21:31.033 --> 21:34.500 align:left position:22.5%,start line:5% size:67.5% [laughter] For those of you that didn't hear that, 21:34.600 --> 21:39.833 align:left position:10%,start line:5% size:80% there was editorial comment from my dog, groaning and saying, 21:39.933 --> 21:42.633 align:left position:27.5%,start line:5% size:62.5% "By all means, ask if you can pet." [laughter] 21:42.733 --> 21:45.200 align:left position:22.5%,start line:83% size:67.5% And... the answer will probably be yes, 21:45.300 --> 21:47.466 align:left position:17.5%,start line:83% size:72.5% unless we're in the middle of a street trying to do a 21:47.566 --> 21:49.700 align:left position:12.5%,start line:83% size:77.5% street crossing or something at which point, please don't. 21:49.800 --> 21:52.866 align:left position:25%,start line:89% size:65% But there's a bubble. 21:52.966 --> 21:56.966 align:left position:27.5%,start line:83% size:62.5% You reach through, I reach through, 21:57.066 --> 21:59.933 align:left position:12.5%,start line:89% size:77.5% and then there's good contact. 22:01.433 --> 22:07.766 align:left position:20%,start line:83% size:70% [bell rings] 26. It costs more to have a disability. 22:07.866 --> 22:09.833 align:left position:22.5%,start line:83% size:67.5% So, if you're going to sign up to be part 22:09.933 --> 22:12.500 align:left position:15%,start line:83% size:75% of the great minority group, sign up to be rich. 22:12.600 --> 22:14.800 align:left position:25%,start line:83% size:65% But it doesn't always work that way. 22:14.900 --> 22:21.666 align:left position:27.5%,start line:83% size:62.5% It costs more time, energy, money. 22:21.766 --> 22:26.300 align:left position:22.5%,start line:89% size:67.5% You have to planmore. 22:28.333 --> 22:30.666 align:left position:12.5%,start line:89% size:77.5% For example, to get down here, 22:30.766 --> 22:33.666 align:left position:25%,start line:83% size:65% I needed to come from Eau Claire to Madison, 22:33.766 --> 22:35.033 align:left position:22.5%,start line:89% size:67.5% needed to plan a ride, 22:35.133 --> 22:39.533 align:left position:22.5%,start line:83% size:67.5% needed to bring Mona's drinking bowl, etc., etc. 22:39.633 --> 22:43.700 align:left position:15%,start line:5% size:75% It takes time, takes energy. 22:43.800 --> 22:46.266 align:left position:25%,start line:5% size:65% Sometimes things with disabilities cost more, 22:46.366 --> 22:50.133 align:left position:20%,start line:5% size:70% like when I got my first computer that talked. 22:50.233 --> 22:52.400 align:left position:20%,start line:5% size:70% That was a thousand bucks for the program. 22:52.500 --> 22:55.500 align:left position:27.5%,start line:5% size:62.5% Now, in many ways, that's better. 22:55.600 --> 22:59.533 align:left position:15%,start line:5% size:75% For example, turn on iPhone, turn on voice-over, 22:59.633 --> 23:01.433 align:left position:22.5%,start line:5% size:67.5% and it reads everything on the screen, 23:01.533 --> 23:02.900 align:left position:30%,start line:5% size:60% and that's right out of the box. 23:03.000 --> 23:05.066 align:left position:30%,start line:83% size:60% So, sometimes it doesn't cost more, 23:05.166 --> 23:07.000 align:left position:17.5%,start line:89% size:72.5% but a lot of times it does. 23:07.100 --> 23:10.566 align:left position:20%,start line:83% size:70% And sometimes people are not able to afford that 23:10.666 --> 23:15.000 align:left position:20%,start line:83% size:70% because much of the cost is not paid for 23:15.100 --> 23:17.766 align:left position:25%,start line:83% size:65% by the government for people with disabilities. 23:17.866 --> 23:20.200 align:left position:12.5%,start line:83% size:77.5% So lots of people, for example, with hearing aids say, 23:20.300 --> 23:22.733 align:left position:20%,start line:83% size:70% "No, not going to get one even though it might help. 23:22.833 --> 23:24.966 align:left position:12.5%,start line:83% size:77.5% "Even though it might help, I'm not going to get one because, 23:25.066 --> 23:27.700 align:left position:17.5%,start line:83% size:72.5% "number one, there's a huge learning curve, 23:27.800 --> 23:29.633 align:left position:12.5%,start line:89% size:77.5% "number two, they're expensive, 23:29.733 --> 23:33.100 align:left position:20%,start line:83% size:70% "number three, might not work and I can't afford it." 23:33.200 --> 23:40.233 align:left position:25%,start line:83% size:65% So not everybody has every new gizmo 23:40.333 --> 23:45.866 align:left position:10%,start line:83% size:80% that might help their disability because it does cost more. 23:45.966 --> 23:49.833 align:left position:30%,start line:83% size:60% What you can do, there, again, 23:49.933 --> 23:54.133 align:left position:30%,start line:83% size:60% the "May I help?" What's needed? 23:54.233 --> 23:56.833 align:left position:30%,start line:83% size:60% Let's figure out how we can do it. 23:58.033 --> 24:04.300 align:left position:17.5%,start line:83% size:72.5% [bell rings] I think we're up to 27. Discrimination. 24:04.400 --> 24:10.333 align:left position:27.5%,start line:83% size:62.5% Now, discrimination can be little stuff, 24:10.433 --> 24:15.666 align:left position:20%,start line:83% size:70% like word choice, saying, "Well, that's really lame." 24:15.766 --> 24:18.300 align:left position:22.5%,start line:83% size:67.5% Or, "Well, you gotta be blind to not know that." 24:18.400 --> 24:21.066 align:left position:17.5%,start line:89% size:72.5% Those kinds of word choices 24:21.166 --> 24:26.933 align:left position:25%,start line:83% size:65% that could be stated differently and better. 24:27.033 --> 24:36.100 align:left position:12.5%,start line:83% size:77.5% Or sometimes the discrimination is actual wrong-headed, 24:36.200 --> 24:38.800 align:left position:10%,start line:89% size:80% illegal kinds of discrimination. 24:38.900 --> 24:42.000 align:left position:22.5%,start line:83% size:67.5% For example, sometimes when I go into a place 24:42.100 --> 24:44.733 align:left position:20%,start line:83% size:70% of public accommodation, they say no dogs. 24:44.833 --> 24:48.300 align:left position:22.5%,start line:83% size:67.5% And then we go through, well, it is a service dog 24:48.400 --> 24:54.900 align:left position:20%,start line:83% size:70% and legally any place of business is welcome to ask, 24:55.000 --> 24:58.666 align:left position:15%,start line:83% size:75% it's legal to ask, "Is that a trained service dog? 24:58.766 --> 25:05.566 align:left position:15%,start line:83% size:75% "And tell me some tasks that that dog can perform for you." 25:05.666 --> 25:07.433 align:left position:30%,start line:83% size:60% You don't get to say to somebody, 25:07.533 --> 25:09.100 align:left position:20%,start line:89% size:70% "What's wrong with you?" 25:09.200 --> 25:11.766 align:left position:17.5%,start line:83% size:72.5% Number one, it's kind of a rude way of putting it, 25:11.866 --> 25:13.166 align:left position:30%,start line:83% size:60% and, number two, that's not legal. 25:13.266 --> 25:15.900 align:left position:30%,start line:5% size:60% But you can say, "Tell me some tasks 25:16.000 --> 25:19.000 align:left position:25%,start line:5% size:65% that trained service animal performs for you." 25:19.100 --> 25:20.666 align:left position:32.5%,start line:5% size:57.5% That is legal. 25:20.766 --> 25:23.000 align:left position:22.5%,start line:5% size:67.5% It's not legal to say, 25:23.100 --> 25:27.733 align:left position:27.5%,start line:5% size:62.5% "Get out of here," with a service animal. 25:27.833 --> 25:34.166 align:left position:27.5%,start line:5% size:62.5% What you can do is using universal design 25:34.266 --> 25:37.700 align:left position:12.5%,start line:5% size:77.5% in the things that you create. 25:37.800 --> 25:43.666 align:left position:15%,start line:5% size:75% For example, next time you're out there Facebooking a picture 25:43.766 --> 25:50.900 align:left position:15%,start line:5% size:75% of a great sunset, instead of saying, "Wow, look at this!" 25:51.000 --> 25:55.466 align:left position:27.5%,start line:5% size:62.5% please write, "Wow, look at this sunset." 25:55.566 --> 25:58.300 align:left position:17.5%,start line:5% size:72.5% You don't have to go into a big complex description of it, 25:58.400 --> 26:01.600 align:left position:30%,start line:5% size:60% and, no, I can't see the sunset, 26:01.700 --> 26:03.600 align:left position:30%,start line:5% size:60% but if I am your Facebook friend, 26:03.700 --> 26:05.100 align:left position:15%,start line:5% size:75% I would at least like to know 26:05.200 --> 26:08.800 align:left position:20%,start line:5% size:70% that it's a sunset we're going "wow" about. 26:08.900 --> 26:10.333 align:left position:37.5%,start line:5% size:52.5% [laughter] 26:10.433 --> 26:14.400 align:left position:12.5%,start line:83% size:77.5% Accessible web design, I could say a whole lot about it, 26:14.500 --> 26:18.700 align:left position:25%,start line:83% size:65% but the thing that I want to emphasize 26:18.800 --> 26:23.200 align:left position:22.5%,start line:83% size:67.5% is putting appropriate alt text tags on buttons 26:23.300 --> 26:25.966 align:left position:15%,start line:83% size:75% so that when my screen-reader reads a button, 26:26.066 --> 26:28.966 align:left position:27.5%,start line:83% size:62.5% it doesn't just say button, button, button. 26:29.066 --> 26:31.300 align:left position:22.5%,start line:83% size:67.5% [laughter] It needs to say choice one, 26:31.400 --> 26:32.866 align:left position:15%,start line:89% size:75% choice two, or choice three, 26:32.966 --> 26:36.966 align:left position:35%,start line:83% size:55% or something to accurately label that. 26:38.933 --> 26:43.333 align:left position:30%,start line:83% size:60% [bell rings] 28. It's every day. 26:43.433 --> 26:46.333 align:left position:22.5%,start line:83% size:67.5% I don't wake up saying, "Oh, I'm blind." 26:46.433 --> 26:49.800 align:left position:32.5%,start line:83% size:57.5% But it's there. It's every day. 26:49.900 --> 26:52.933 align:left position:25%,start line:83% size:65% Most the time, don't think about it. 26:53.033 --> 26:56.233 align:left position:25%,start line:83% size:65% But when I'm in a new environment, you bet. 26:56.333 --> 27:00.200 align:left position:17.5%,start line:89% size:72.5% It becomes a bigger factor. 27:00.300 --> 27:04.500 align:left position:20%,start line:83% size:70% What you can do about the every-day-ness of your 27:04.600 --> 27:08.700 align:left position:22.5%,start line:83% size:67.5% friends' and neighbors' disabilities? You can listen. 27:08.800 --> 27:12.333 align:left position:20%,start line:83% size:70% Sometimes it's listening to them tell stories about 27:12.433 --> 27:15.800 align:left position:22.5%,start line:83% size:67.5% something that happened because of their disability. 27:15.900 --> 27:20.266 align:left position:20%,start line:5% size:70% You don't have to have an answer, but listening. 27:20.366 --> 27:23.966 align:left position:27.5%,start line:5% size:62.5% Walk beside. Enjoy. 27:24.066 --> 27:27.466 align:left position:17.5%,start line:5% size:72.5% Later we're going to get to some of the fun stories 27:27.566 --> 27:32.166 align:left position:15%,start line:5% size:75% because there are good things about having a disability. 27:32.266 --> 27:34.833 align:left position:15%,start line:89% size:75% It's a different perspective. 27:34.933 --> 27:39.566 align:left position:27.5%,start line:83% size:62.5% And learn from that person with a disability 27:39.666 --> 27:41.700 align:left position:27.5%,start line:83% size:62.5% because their world is different, 27:41.800 --> 27:45.333 align:left position:17.5%,start line:83% size:72.5% and it's fun to learn about other people's worlds. 27:46.300 --> 27:49.833 align:left position:25%,start line:89% size:65% [bell rings] So, 29. 27:49.933 --> 27:54.100 align:left position:22.5%,start line:83% size:67.5% I'd like to talk about some basic etiquette 27:54.200 --> 27:59.366 align:left position:15%,start line:83% size:75% kind of tips for interacting, some of which 27:59.466 --> 28:03.966 align:left position:17.5%,start line:83% size:72.5% you've already figured out, talked to the person. 28:04.066 --> 28:07.033 align:left position:27.5%,start line:83% size:62.5% If you have trouble understanding them, 28:07.133 --> 28:11.233 align:left position:15%,start line:83% size:75% ask them to repeat themselves however many times it takes, 28:11.333 --> 28:13.466 align:left position:20%,start line:83% size:70% rather than just saying, "Oh, yes, dear," 28:13.566 --> 28:17.966 align:left position:15%,start line:83% size:75% when you have not a clue what they've just said to you. 28:18.066 --> 28:20.166 align:left position:30%,start line:89% size:60% Using your words. 28:20.266 --> 28:23.200 align:left position:30%,start line:83% size:60% Okay to use words like deaf or blind. 28:23.300 --> 28:27.633 align:left position:32.5%,start line:83% size:57.5% Avoid the words wheelchair-bound, caretaker. 28:27.733 --> 28:36.600 align:left position:25%,start line:83% size:65% They're not accurate. They're not appropriate. 28:36.700 --> 28:38.666 align:left position:37.5%,start line:89% size:52.5% More tips. 28:41.700 --> 28:46.633 align:left position:15%,start line:5% size:75% When you meet a blind person, greeting, 28:46.733 --> 28:49.533 align:left position:22.5%,start line:5% size:67.5% tell them who you are. 28:49.633 --> 28:52.866 align:left position:25%,start line:5% size:65% My least favorite is people who come up 28:52.966 --> 28:54.633 align:left position:32.5%,start line:5% size:57.5% and say, "Oh, I know who you are." 28:54.733 --> 28:57.800 align:left position:25%,start line:5% size:65% Well, great. I don't know who you are. 28:57.900 --> 29:02.666 align:left position:17.5%,start line:5% size:72.5% Or, "Do you know who I am?" 29:02.766 --> 29:05.566 align:left position:17.5%,start line:5% size:72.5% Which, now that I'm old and cranky, I tend to answer, 29:05.666 --> 29:07.066 align:left position:22.5%,start line:5% size:67.5% "No, I'm sorry I don't. 29:07.166 --> 29:09.966 align:left position:35%,start line:5% size:55% "I'll have to find somebody else who does." 29:10.066 --> 29:13.466 align:left position:27.5%,start line:5% size:62.5% [laughter] So, tell them who you are. 29:13.566 --> 29:17.566 align:left position:17.5%,start line:5% size:72.5% Say "bye" when you leave a discussion with a blind person 29:17.666 --> 29:21.266 align:left position:15%,start line:5% size:75% because if you're on carpet, you may have walked off 29:21.366 --> 29:24.566 align:left position:17.5%,start line:5% size:72.5% and they have not heard you leave, so they're having 29:24.666 --> 29:27.433 align:left position:25%,start line:5% size:65% a great conversation and you're not there. 29:27.533 --> 29:31.533 align:left position:25%,start line:5% size:65% If you want to pet a service animal, ask. 29:33.733 --> 29:38.600 align:left position:12.5%,start line:5% size:77.5% Everybody's got their own rules for how that works for them. 29:40.866 --> 29:42.900 align:left position:32.5%,start line:89% size:57.5% So, good stuff. 29:43.000 --> 29:45.666 align:left position:22.5%,start line:83% size:67.5% You've heard about some of the frustrations-- 29:45.766 --> 29:48.366 align:left position:35%,start line:83% size:55% [bell rings] The A through E kind of stuff, 29:48.466 --> 29:53.033 align:left position:35%,start line:83% size:55% but there are the pearls. 31. 29:55.900 --> 29:59.866 align:left position:12.5%,start line:89% size:77.5% Takes time to find the pearls, 29:59.966 --> 30:05.566 align:left position:27.5%,start line:83% size:62.5% and you can't give them to somebody else. 30:05.666 --> 30:09.600 align:left position:15%,start line:83% size:75% If you remember your biology, an oyster, 30:09.700 --> 30:12.800 align:left position:30%,start line:83% size:60% first there's an irritant in the oyster, 30:12.900 --> 30:16.433 align:left position:22.5%,start line:83% size:67.5% like a piece of sand or something grating on it, 30:16.533 --> 30:19.100 align:left position:30%,start line:83% size:60% and then there's enough calcium carbonate 30:19.200 --> 30:20.866 align:left position:32.5%,start line:83% size:57.5% or oyster spit, whatever you call it, 30:20.966 --> 30:24.166 align:left position:25%,start line:83% size:65% and it boils down to sometimes there's a pearl. 30:24.266 --> 30:29.133 align:left position:15%,start line:83% size:75% So some of the pearls that I would like to mention. 30:30.266 --> 30:32.200 align:left position:30%,start line:89% size:60% [bell rings] 32. 30:32.300 --> 30:38.533 align:left position:22.5%,start line:83% size:67.5% Joy in accomplishment, like this PowerPoint. 30:38.633 --> 30:44.566 align:left position:25%,start line:83% size:65% It took at least two people to make it, 30:44.666 --> 30:49.633 align:left position:17.5%,start line:83% size:72.5% but I'm pretty proud of it. It's done. 30:49.733 --> 30:51.500 align:left position:27.5%,start line:83% size:62.5% I can take that off my bucket list. 30:51.600 --> 30:55.233 align:left position:17.5%,start line:89% size:72.5% [laughter] What you can do? 30:55.333 --> 30:58.066 align:left position:15%,start line:83% size:75% Celebrate the accomplishment with a person. 30:58.166 --> 31:02.133 align:left position:20%,start line:89% size:70% Please don't overpraise. 31:02.233 --> 31:05.300 align:left position:12.5%,start line:89% size:77.5% Don't condescend when somebody 31:05.400 --> 31:07.800 align:left position:30%,start line:83% size:60% with a disability has done something. 31:07.900 --> 31:13.900 align:left position:15%,start line:5% size:75% You can always comment on the effort, even if the actual 31:14.000 --> 31:18.300 align:left position:17.5%,start line:5% size:72.5% production isn't something that you can celebrate. 31:18.400 --> 31:21.400 align:left position:25%,start line:5% size:65% Celebrate the effort. A lot of effort went into that. 31:21.500 --> 31:23.066 align:left position:37.5%,start line:5% size:52.5% I can tell. 31:25.333 --> 31:27.700 align:left position:30%,start line:5% size:60% [bell rings] 33. 31:27.800 --> 31:33.366 align:left position:20%,start line:83% size:70% The funny stuff that goes along with the interactions 31:33.466 --> 31:37.733 align:left position:30%,start line:83% size:60% between all of us with each other. 31:37.833 --> 31:39.933 align:left position:35%,start line:83% size:55% And I am not setting myself up 31:40.033 --> 31:42.800 align:left position:32.5%,start line:83% size:57.5% as always being the innocent one, 31:42.900 --> 31:45.500 align:left position:20%,start line:83% size:70% because I can be just as awkward and fumbling 31:45.600 --> 31:52.433 align:left position:12.5%,start line:83% size:77.5% with somebody else's disability as they can be with mine. 31:52.533 --> 31:56.866 align:left position:25%,start line:83% size:65% But things are worth laughing about. 31:56.966 --> 32:01.633 align:left position:27.5%,start line:83% size:62.5% For example, when I travel on airplanes, 32:01.733 --> 32:05.800 align:left position:20%,start line:83% size:70% because my dog has metal in her harness, 32:05.900 --> 32:09.300 align:left position:27.5%,start line:83% size:62.5% both she and I have to be hand-searched, 32:09.400 --> 32:11.566 align:left position:12.5%,start line:89% size:77.5% wand-searched, enhanced search, 32:11.666 --> 32:14.466 align:left position:17.5%,start line:83% size:72.5% which means they grope your crotch and your butt crack. 32:14.566 --> 32:18.433 align:left position:27.5%,start line:5% size:62.5% Then, as of 2012, I have to wipe my hands 32:18.533 --> 32:21.100 align:left position:22.5%,start line:5% size:67.5% on a rag and then they put it in a machine 32:21.200 --> 32:25.566 align:left position:25%,start line:5% size:65% because what TSA has determined is a good way 32:25.666 --> 32:27.766 align:left position:27.5%,start line:5% size:62.5% for sabotage would be for somebody 32:27.866 --> 32:31.266 align:left position:25%,start line:5% size:65% to fill their service animal with explosives 32:31.366 --> 32:33.066 align:left position:27.5%,start line:5% size:62.5% and blow everybody to kingdom come. 32:33.166 --> 32:36.833 align:left position:27.5%,start line:5% size:62.5% Now, the fact that that has not happened, 32:36.933 --> 32:40.533 align:left position:20%,start line:5% size:70% you can say, okay, here's a good one for TSA 32:40.633 --> 32:42.633 align:left position:27.5%,start line:5% size:62.5% and I am very glad it's never happened, 32:42.733 --> 32:45.200 align:left position:25%,start line:5% size:65% or you can say, well, maybe they're 32:45.300 --> 32:46.900 align:left position:32.5%,start line:5% size:57.5% barking up the wrong tree. 32:47.000 --> 32:49.766 align:left position:22.5%,start line:5% size:67.5% But, anyway, the people that do the searching, 32:49.866 --> 32:51.366 align:left position:17.5%,start line:5% size:72.5% they didn't make the rule. 32:51.466 --> 32:53.300 align:left position:22.5%,start line:5% size:67.5% I didn't make the rule. 32:53.400 --> 32:55.700 align:left position:27.5%,start line:5% size:62.5% So we all just put on our game faces, 32:55.800 --> 32:57.900 align:left position:12.5%,start line:5% size:77.5% do our jobs, and it's all fine. 32:58.000 --> 33:01.633 align:left position:17.5%,start line:5% size:72.5% So a couple years ago I was in the Minneapolis Airport, 33:01.733 --> 33:07.166 align:left position:15%,start line:5% size:75% up came a person from TSA and said, "What sex is your dog?" 33:07.266 --> 33:08.700 align:left position:27.5%,start line:83% size:62.5% Now, you don't mess with those people. 33:08.800 --> 33:11.233 align:left position:17.5%,start line:83% size:72.5% You answer their questions. So I said, "It's a female." 33:11.333 --> 33:14.533 align:left position:20%,start line:83% size:70% Thinking to myself she'd rather be searched by a male 33:14.633 --> 33:17.633 align:left position:15%,start line:83% size:75% but it wasn't going to be her choice, so okay. [laughter] 33:17.733 --> 33:20.533 align:left position:22.5%,start line:83% size:67.5% The gal from TSA said, "By law, we have to have 33:20.633 --> 33:23.000 align:left position:17.5%,start line:83% size:72.5% the same-sex person search the dog as the dog is." 33:23.100 --> 33:25.033 align:left position:30%,start line:89% size:60% [laughter] Now... 33:25.133 --> 33:27.900 align:left position:32.5%,start line:83% size:57.5% I bit my tongue to not laugh... [laughter] 33:28.000 --> 33:31.933 align:left position:12.5%,start line:83% size:77.5% because I did not wish to be in any trouble with these people. 33:32.033 --> 33:35.700 align:left position:20%,start line:83% size:70% So, okay, mm-hmm, have a nice day, and on we went. 33:35.800 --> 33:39.166 align:left position:22.5%,start line:83% size:67.5% I later Google searched and no, it is not the law. 33:39.266 --> 33:44.400 align:left position:17.5%,start line:83% size:72.5% [laughter] But that person did what all of us do. 33:44.500 --> 33:47.366 align:left position:22.5%,start line:83% size:67.5% From time to time, when we don't know what to do, 33:47.466 --> 33:49.033 align:left position:25%,start line:83% size:65% we get all officious and official 33:49.133 --> 33:50.666 align:left position:30%,start line:83% size:60% and "It's the law and I'm in charge," 33:50.766 --> 33:53.400 align:left position:10%,start line:83% size:80% and, you know, that's how it is. Okay. 33:53.500 --> 33:57.366 align:left position:15%,start line:83% size:75% I've been dining out on that story ever since. [laughter] 33:57.466 --> 33:59.366 align:left position:32.5%,start line:83% size:57.5% You can't make that stuff up 33:59.466 --> 34:04.800 align:left position:22.5%,start line:83% size:67.5% but it happens, and you might as well laugh. 34:04.900 --> 34:09.200 align:left position:17.5%,start line:5% size:72.5% If you have happened to be the one that did something 34:09.300 --> 34:12.700 align:left position:20%,start line:5% size:70% extremely foolish and it comes to your attention that, 34:12.800 --> 34:15.566 align:left position:17.5%,start line:5% size:72.5% "Oh, well, that was dumb," 34:15.666 --> 34:18.133 align:left position:27.5%,start line:5% size:62.5% by all means, say, 34:18.233 --> 34:22.566 align:left position:10%,start line:5% size:80% "Whoops, let me try that again," 34:22.666 --> 34:27.600 align:left position:17.5%,start line:5% size:72.5% because we all do err when we're around each other. 34:29.266 --> 34:33.600 align:left position:30%,start line:5% size:60% [bell rings] 34. Interdependence. 34:33.700 --> 34:40.700 align:left position:10%,start line:83% size:80% I have a picture there of a Hopi Kachina doll called Tehabi, 34:40.800 --> 34:45.833 align:left position:10%,start line:83% size:80% and it's a mobility impaired man being carried by a blind man, 34:45.933 --> 34:52.300 align:left position:15%,start line:83% size:75% and it says, "You see for me, I'll walk for you." 34:52.400 --> 34:59.133 align:left position:12.5%,start line:83% size:77.5% And that is a great description of life, in my opinion. 34:59.233 --> 35:04.466 align:left position:20%,start line:83% size:70% I may know that every day more often than you do, 35:04.566 --> 35:06.333 align:left position:17.5%,start line:89% size:72.5% but it's all of our lives. 35:06.433 --> 35:09.000 align:left position:25%,start line:83% size:65% We've got two hands: one to reach out and help, 35:09.100 --> 35:12.866 align:left position:12.5%,start line:89% size:77.5% one to reach out and be helped. 35:12.966 --> 35:19.866 align:left position:20%,start line:83% size:70% As I mentioned, I've had guide dogs for 44 years now. 35:19.966 --> 35:25.700 align:left position:17.5%,start line:83% size:72.5% They're a great example of the kind of interdependence. 35:25.800 --> 35:28.300 align:left position:25%,start line:5% size:65% Because working with a guide dog is not just 35:28.400 --> 35:31.233 align:left position:20%,start line:5% size:70% telling them left, right, forward kind of stuff, 35:31.333 --> 35:37.166 align:left position:20%,start line:5% size:70% it's working as a team to accomplish the goal. 35:37.266 --> 35:39.800 align:left position:22.5%,start line:5% size:67.5% So, for example, when I go into a new building, 35:39.900 --> 35:43.100 align:left position:27.5%,start line:5% size:62.5% I've taught my dog the word "up." 35:43.200 --> 35:47.866 align:left position:25%,start line:5% size:65% And she can find the stairs that I have no idea 35:47.966 --> 35:50.400 align:left position:20%,start line:5% size:70% whether to tell her left, right or where. 35:50.500 --> 35:54.833 align:left position:12.5%,start line:5% size:77.5% We just keep walking and I keep saying, "Up," and eventually. 35:54.933 --> 35:56.766 align:left position:27.5%,start line:5% size:62.5% Now, interestingly, each of my dogs, 35:56.866 --> 35:58.700 align:left position:27.5%,start line:5% size:62.5% when they get to be about seven years old, 35:58.800 --> 36:01.133 align:left position:32.5%,start line:5% size:57.5% which is middle age for a bid dog, 36:01.233 --> 36:02.533 align:left position:27.5%,start line:5% size:62.5% instead of showing me the stairs, 36:02.633 --> 36:04.233 align:left position:32.5%,start line:5% size:57.5% they often show me the elevator. 36:04.333 --> 36:07.833 align:left position:37.5%,start line:5% size:52.5% [laughter] 36:07.933 --> 36:13.533 align:left position:27.5%,start line:5% size:62.5% They're that smart about doing things. 36:13.633 --> 36:17.666 align:left position:17.5%,start line:5% size:72.5% There's an interdependence that I know about. 36:17.766 --> 36:20.633 align:left position:12.5%,start line:83% size:77.5% For example, up until a couple years ago, the only way I knew 36:20.733 --> 36:26.000 align:left position:12.5%,start line:83% size:77.5% a one-dollar bill from a five- dollar bill was asking a person. 36:26.100 --> 36:31.066 align:left position:15%,start line:83% size:75% I've been cheated once in 68 years of life. That ain't bad. 36:31.166 --> 36:34.133 align:left position:25%,start line:83% size:65% I, as a psychologist, would not have thought 36:34.233 --> 36:37.266 align:left position:17.5%,start line:83% size:72.5% that well of human nature. [laughter] 36:37.366 --> 36:42.500 align:left position:25%,start line:83% size:65% So we have-- A couple years ago the government 36:42.600 --> 36:45.266 align:left position:25%,start line:83% size:65% came up with a gizmo to give blind people 36:45.366 --> 36:48.166 align:left position:27.5%,start line:83% size:62.5% so they can put the money in a machine 36:48.266 --> 36:50.533 align:left position:27.5%,start line:83% size:62.5% and it tells them, says out loud 36:50.633 --> 36:52.566 align:left position:25%,start line:83% size:65% whether it's a one or a five or something. 36:52.666 --> 36:58.966 align:left position:25%,start line:5% size:65% But most of the time I still rely on 36:59.066 --> 37:02.166 align:left position:17.5%,start line:5% size:72.5% the kind of interdependence of people 37:02.266 --> 37:08.966 align:left position:25%,start line:5% size:65% are good and helpful most of the time. 37:09.066 --> 37:15.000 align:left position:15%,start line:5% size:75% Okay, let's-- [bell rings] 35 is a picture of us walking 37:15.100 --> 37:18.700 align:left position:25%,start line:5% size:65% across a bridge on a campus where I work. 37:18.800 --> 37:23.633 align:left position:20%,start line:5% size:70% And then you could flick through 36, 37, 38. 37:23.733 --> 37:27.166 align:left position:35%,start line:83% size:55% We have some "for further information" 37:27.266 --> 37:29.000 align:left position:10%,start line:89% size:80% kinds of things presented there. 37:29.100 --> 37:31.933 align:left position:15%,start line:89% size:75% And then we have thank yous, 37:32.033 --> 37:36.866 align:left position:30%,start line:83% size:60% including to the people that helped me 37:36.966 --> 37:39.733 align:left position:25%,start line:83% size:65% design this fabulous PowerPoint kind of thing. 37:39.833 --> 37:45.200 align:left position:20%,start line:83% size:70% So, what you've got here is a little bit of welcome 37:45.300 --> 37:48.066 align:left position:20%,start line:89% size:70% to the world of the 19%, 37:48.166 --> 37:53.266 align:left position:35%,start line:83% size:55% and I hope it works well for you. 37:53.366 --> 37:57.966 align:left position:25%,start line:83% size:65% There is my email, I believe is on the screen, 37:58.066 --> 38:00.433 align:left position:17.5%,start line:89% size:72.5% and I appreciate feedback. 38:00.533 --> 38:03.100 align:left position:27.5%,start line:83% size:62.5% So if you like it, if you don't like it, 38:03.200 --> 38:06.333 align:left position:12.5%,start line:89% size:77.5% don't hesitate to be in touch, 38:06.433 --> 38:08.066 align:left position:30%,start line:83% size:60% and thank you for your attention. 38:08.166 --> 38:11.166 align:left position:37.5%,start line:89% size:52.5% [applause]