1
00:00:00,200 --> 00:00:02,067
[gentle orchestral fanfare]

2
00:00:02,167 --> 00:00:05,667
♪

3
00:00:06,935 --> 00:00:08,934
[resonant strings lead 
building orchestration]

4
00:00:10,201 --> 00:00:12,334
(male narrator) 
Welcome to "Our State,"

5
00:00:12,434 --> 00:00:14,401
a production of UNC-TV

6
00:00:14,501 --> 00:00:17,034
in association 
with "Our State" magazine--

7
00:00:17,134 --> 00:00:18,935
for over 75 years

8
00:00:19,035 --> 00:00:22,166
bringing readers 
the wonders of North Carolina.

9
00:00:23,434 --> 00:00:25,501
On this edition,

10
00:00:25,601 --> 00:00:27,267
Asheville's Grovewood Gallery

11
00:00:27,368 --> 00:00:30,034
continues a long tradition 
of craftsmanship...

12
00:00:30,134 --> 00:00:31,800
[bright tune]

13
00:00:33,067 --> 00:00:35,368
we'll meet 
the long-time tree surgeon

14
00:00:35,468 --> 00:00:37,868
of UNC-Chapel Hill...

15
00:00:37,968 --> 00:00:41,501
and a third-generation family 
business finds itself

16
00:00:41,601 --> 00:00:45,400
not just restoring pianos 
but also preserving memories.

17
00:00:45,500 --> 00:00:49,967
♪

18
00:00:51,967 --> 00:00:54,034
[gentle piano melody]

19
00:00:54,134 --> 00:00:56,002
(male announcer) 
Since 1872,

20
00:00:56,102 --> 00:00:59,101
BB&T has been supporting 
the people and communities

21
00:00:59,201 --> 00:01:00,734
of North Carolina.

22
00:01:00,834 --> 00:01:02,735
From our small-town roots

23
00:01:02,835 --> 00:01:04,901
to the banking network 
you see today,

24
00:01:05,002 --> 00:01:07,568
we've always been here 
for all our clients,

25
00:01:07,668 --> 00:01:11,234
stretching from Manteo... 
to Murphy.

26
00:01:11,334 --> 00:01:12,900
We're proud of our heritage

27
00:01:13,001 --> 00:01:14,934
as the oldest bank 
in North Carolina,

28
00:01:15,034 --> 00:01:17,201
and we're very proud 
to provide funding

29
00:01:17,301 --> 00:01:18,867
for "Our State."

30
00:01:18,967 --> 00:01:20,967
♪

31
00:01:22,234 --> 00:01:24,234
Quality public television 
is made possible

32
00:01:24,334 --> 00:01:26,001
through the financial 
contributions

33
00:01:26,101 --> 00:01:27,668
of viewers like you,

34
00:01:27,768 --> 00:01:31,667
who invite you to join them 
in supporting UNC-TV.

35
00:01:37,834 --> 00:01:40,001
[gentle wooden flute melody]

36
00:01:40,101 --> 00:01:45,368
♪

37
00:01:45,468 --> 00:01:47,767
(narrator) 
It's amazing 
how some things change

38
00:01:47,867 --> 00:01:50,101
and yet remain the same.

39
00:01:50,201 --> 00:01:53,868
♪

40
00:01:53,968 --> 00:01:56,401
What began 
as a wealthy patron's desire

41
00:01:56,501 --> 00:01:58,501
to perpetuate mountain crafts

42
00:01:58,601 --> 00:02:01,101
and lift up the people 
who made them

43
00:02:01,201 --> 00:02:03,334
has, in just over 
a hundred years,

44
00:02:03,434 --> 00:02:06,334
blossomed into one 
of our state's and America's

45
00:02:06,434 --> 00:02:09,067
most well-regarded 
craft stores.

46
00:02:09,167 --> 00:02:11,700
Here, in Asheville's 
Grovewood Gallery,

47
00:02:11,800 --> 00:02:13,401
you'll find work for sale

48
00:02:13,501 --> 00:02:16,867
by more than 450 
carefully chosen artists,

49
00:02:16,967 --> 00:02:20,301
including some in residence...

50
00:02:20,401 --> 00:02:23,101
just as their predecessors did 
in these buildings

51
00:02:23,201 --> 00:02:25,434
beginning more 
than a hundred years ago.

52
00:02:25,534 --> 00:02:27,034
[bouncy piano tune]

53
00:02:27,134 --> 00:02:28,835
During the late 1890s,

54
00:02:28,935 --> 00:02:31,534
on the doorstep 
of a vigorous new century,

55
00:02:31,634 --> 00:02:34,835
Edith Vanderbilt, wife of 
George Washington Vanderbilt,

56
00:02:34,935 --> 00:02:37,267
the progressive son 
of New York industrialist

57
00:02:37,368 --> 00:02:38,835
Cornelius Vanderbilt,

58
00:02:38,935 --> 00:02:41,134
decided to help 
the youth of a village

59
00:02:41,234 --> 00:02:43,468
that had been established 
just outside the gates

60
00:02:43,568 --> 00:02:45,568
of their expansive 
Biltmore Estate.

61
00:02:45,668 --> 00:02:47,401
The fruit 
of that small beginning

62
00:02:47,501 --> 00:02:51,801
became Biltmore Estate 
Industries in 1901.

63
00:02:51,901 --> 00:02:54,700
The business grew, 
including woodworking

64
00:02:54,800 --> 00:02:56,368
and the spinning and weaving

65
00:02:56,468 --> 00:02:58,834
of locally sourced wool 
into cloth.

66
00:02:58,934 --> 00:03:01,301
♪

67
00:03:01,401 --> 00:03:04,800
After the death 
of George Vanderbilt in 1912,

68
00:03:04,900 --> 00:03:06,668
architect and builder 
Fred Seely

69
00:03:06,768 --> 00:03:08,534
purchased the business 
and moved it

70
00:03:08,634 --> 00:03:10,434
to seven 
English-style cottages

71
00:03:10,534 --> 00:03:13,934
next to his father-in-law's 
new Grove Park Inn,

72
00:03:14,034 --> 00:03:16,034
giving birth 
to Biltmore Industries,

73
00:03:16,134 --> 00:03:17,468
which proved to be

74
00:03:17,568 --> 00:03:19,735
an extraordinarily 
beneficial move.

75
00:03:19,835 --> 00:03:21,401
Grove Park Inn, 
they advertised it

76
00:03:21,501 --> 00:03:23,668
as the finest resort hotel 
in the world,

77
00:03:23,768 --> 00:03:26,001
so he did get 
rich and famous people

78
00:03:26,101 --> 00:03:27,434
to come to Asheville.

79
00:03:27,534 --> 00:03:30,234
I tell people, anytime anybody 
got their picture in the paper

80
00:03:30,334 --> 00:03:32,101
over three times 
in a good light,

81
00:03:32,201 --> 00:03:34,667
he wanted to make sure 
they had Homespun on 'em,

82
00:03:34,767 --> 00:03:36,267
and he was very successful.

83
00:03:36,368 --> 00:03:38,034
(narrator) 
"Homespun" was the brand name

84
00:03:38,134 --> 00:03:40,001
Seely chose 
for his new venture,

85
00:03:40,101 --> 00:03:43,068
and he was a master 
at spreading it around.

86
00:03:43,168 --> 00:03:45,668
(Ball) 
When they would come 
to Grove Park Inn,

87
00:03:45,768 --> 00:03:48,201
Fred Seely would make sure 
he made a--

88
00:03:48,301 --> 00:03:51,101
made their way over 
to his little factory here

89
00:03:51,201 --> 00:03:53,668
to see the cloth bein' made, 
and of course,

90
00:03:53,768 --> 00:03:56,434
most of those folks 
were fascinated by it.

91
00:03:56,534 --> 00:03:57,934
And when they left,

92
00:03:58,034 --> 00:04:00,434
he made sure 
they had some cloth,

93
00:04:00,534 --> 00:04:02,934
and then his next 
advertisement would be,

94
00:04:03,034 --> 00:04:05,800
"Henry Ford wears Homespun.

95
00:04:05,900 --> 00:04:08,868
"Thomas Edison 
wears Homespun.

96
00:04:08,968 --> 00:04:13,767
"President whoever-- 
Wilson, Hoover, Coolidge

97
00:04:13,867 --> 00:04:15,534
wears Homespun."

98
00:04:15,634 --> 00:04:18,667
(narrator) 
After Fred Seely's death 
in 1942,

99
00:04:18,767 --> 00:04:21,401
the textile business declined.

100
00:04:21,501 --> 00:04:24,167
Enter the scene 
local automobile dealer

101
00:04:24,267 --> 00:04:26,568
and entrepreneur 
Harry Blomberg,

102
00:04:26,668 --> 00:04:28,434
who, according 
to his daughters,

103
00:04:28,534 --> 00:04:30,867
never turned down 
a good real estate deal.

104
00:04:30,967 --> 00:04:32,334
He was always 
buying--

105
00:04:32,434 --> 00:04:34,067
He got a good deal.

106
00:04:34,167 --> 00:04:36,134
But he was always 
buying property.

107
00:04:36,234 --> 00:04:38,668
He always said, 
"They're not making 
any more land.

108
00:04:38,768 --> 00:04:41,334
He said "God is not 
making any more land,"

109
00:04:41,434 --> 00:04:42,867
so he bought all--

110
00:04:42,967 --> 00:04:45,301
bought property 
every opportunity he got.

111
00:04:45,401 --> 00:04:48,234
He didn't sell it; 
he just bought it.

112
00:04:48,334 --> 00:04:52,301
(Ball) 
Harry kept the weaving going 
up until '81.

113
00:04:52,401 --> 00:04:55,967
He ran this--these buildings 
as the Homespun Shops,

114
00:04:56,067 --> 00:04:58,267
which became 
a very popular place.

115
00:04:58,368 --> 00:05:02,967
(narrator) 
An antique car museum 
was added in 1965.

116
00:05:03,067 --> 00:05:04,834
I do love 
this car.

117
00:05:04,934 --> 00:05:06,600
[sparse guitar melody]

118
00:05:07,867 --> 00:05:09,401
Fifty-three 
thousand miles.

119
00:05:09,501 --> 00:05:10,968
(Blomberg) 
Oh my God.

120
00:05:11,068 --> 00:05:13,368
(woman) 
Harry Blomberg 
passed away in 1991,

121
00:05:13,468 --> 00:05:16,401
so his two daughters, 
Marilyn and Babs,

122
00:05:16,501 --> 00:05:18,901
and Marilyn's husband 
Buddy Patton

123
00:05:19,002 --> 00:05:21,900
were left with the businesses 
to--to run.

124
00:05:22,001 --> 00:05:24,034
(narrator) 
So they started renovating,

125
00:05:24,134 --> 00:05:26,301
eventually changing 
the name of their business

126
00:05:26,401 --> 00:05:27,967
to Grovewood Gallery

127
00:05:28,067 --> 00:05:31,034
and began renting spaces 
to artists.

128
00:05:31,134 --> 00:05:32,533
And it's to the--

129
00:05:32,633 --> 00:05:34,034
the Pattons' credit

130
00:05:34,134 --> 00:05:35,867
that they've kept it alive

131
00:05:35,967 --> 00:05:37,468
in the very space

132
00:05:37,568 --> 00:05:40,368
that got it started 
in the beginning.

133
00:05:40,468 --> 00:05:43,034
(narrator) 
Chris spent his early years 
near Asheville

134
00:05:43,134 --> 00:05:44,668
and remembers seeing

135
00:05:44,768 --> 00:05:47,134
Harry Blomberg's business 
in operation.

136
00:05:47,234 --> 00:05:50,201
And I'll never forget 
going into the, uh--

137
00:05:50,301 --> 00:05:52,368
what's now the antique car 
museum, which was--

138
00:05:52,468 --> 00:05:55,067
they had 40 looms running 
in there at that time,

139
00:05:55,167 --> 00:05:57,401
and the sound of those looms 
going simultaneously

140
00:05:57,501 --> 00:05:59,534
was just incredible.

141
00:05:59,634 --> 00:06:02,967
Beautiful, beautiful work 
that they were doing.

142
00:06:03,067 --> 00:06:05,700
Kind of opened my eyes 
a little bit

143
00:06:05,800 --> 00:06:07,301
to hear these guys,

144
00:06:07,401 --> 00:06:09,634
and they just sit here 
all day,

145
00:06:09,735 --> 00:06:12,234
but look what they get 
at the end of it

146
00:06:12,334 --> 00:06:14,301
and what they were able 
to produce.

147
00:06:14,401 --> 00:06:16,267
(woman) 
Chris cares a lot

148
00:06:16,368 --> 00:06:18,101
about the history

149
00:06:18,201 --> 00:06:19,834
of, um, Asheville

150
00:06:19,934 --> 00:06:21,468
and the area, and he--

151
00:06:21,568 --> 00:06:24,234
he saw himself 
fitting in here,

152
00:06:24,334 --> 00:06:27,035
and he definitely does.

153
00:06:27,135 --> 00:06:30,001
(narrator) 
Chris creates lovely, 
high-end wooden flutes

154
00:06:30,101 --> 00:06:31,834
in his Grovewood studio,

155
00:06:31,934 --> 00:06:33,834
instruments 
in demand worldwide

156
00:06:33,934 --> 00:06:36,167
for their dark, rich tone.

157
00:06:36,267 --> 00:06:39,334
He uses African blackwood 
and other rare woods,

158
00:06:39,434 --> 00:06:42,001
which he ages for ten years.

159
00:06:42,101 --> 00:06:44,834
Abell Flute head-joints, 
part sterling silver,

160
00:06:44,934 --> 00:06:46,934
are carefully finished 
and voiced,

161
00:06:47,034 --> 00:06:48,668
assuring that each instrument

162
00:06:48,768 --> 00:06:51,067
has that distinctive 
"Abell" sound.

163
00:06:51,167 --> 00:06:53,234
[gentle melody]

164
00:06:53,334 --> 00:06:56,701
This is Kate Steinbeck, 
Chris's wife,

165
00:06:56,801 --> 00:06:58,800
whom we could 
listen to all day

166
00:06:58,900 --> 00:07:00,633
should time allow.

167
00:07:00,734 --> 00:07:05,468
♪

168
00:07:05,568 --> 00:07:07,801
Carl Powell 
makes glass art,

169
00:07:07,901 --> 00:07:10,401
stunningly layered 
stained glass windows

170
00:07:10,501 --> 00:07:13,601
for both residences 
and public buildings

171
00:07:13,701 --> 00:07:17,034
and laminated glass sculptures 
with striking bevels

172
00:07:17,134 --> 00:07:18,768
and intricate 
engraved patterns

173
00:07:18,868 --> 00:07:20,934
that seem to float 
inside the form

174
00:07:21,034 --> 00:07:22,568
and change their perspective

175
00:07:22,668 --> 00:07:25,768
depending on the angle 
from which you view them.

176
00:07:25,868 --> 00:07:27,534
(man) 
I was very, very influenced

177
00:07:27,634 --> 00:07:31,167
by the constructivist 
painters like Paul Klee, uh,

178
00:07:31,267 --> 00:07:33,034
Kandinsky, uh.

179
00:07:33,134 --> 00:07:35,868
Marc Chagall was 
a big influence also, uh.

180
00:07:35,968 --> 00:07:38,001
In fact, when I see 
a Kandinsky painting,

181
00:07:38,101 --> 00:07:40,434
I think of stained glass, 
and I always have

182
00:07:40,534 --> 00:07:42,601
since I've been around 
stained glass.

183
00:07:42,701 --> 00:07:45,035
(Masters) 
Carl's work 
is very contemporary.

184
00:07:45,135 --> 00:07:48,600
He's come up on his own 
with several techniques

185
00:07:48,700 --> 00:07:51,067
to create his own style,

186
00:07:51,167 --> 00:07:53,967
and you know Carl Powell's 
work when you see it.

187
00:07:54,067 --> 00:07:56,102
It's very distinctive.

188
00:07:56,202 --> 00:07:58,934
(Powell) 
It's been a great place 
to--to have a studio,

189
00:07:59,034 --> 00:08:00,301
a beautiful setting.

190
00:08:00,401 --> 00:08:02,934
You get to bring your dog 
to work every day,

191
00:08:03,034 --> 00:08:05,001
and of course, 
it's nice being next door

192
00:08:05,101 --> 00:08:06,601
to the Grove Park Inn

193
00:08:06,701 --> 00:08:08,767
and get some 
of that traffic through here.

194
00:08:08,867 --> 00:08:11,633
So here I am-- 
heh, heh.

195
00:08:12,900 --> 00:08:14,334
(woman) 
We love metalsmithing,

196
00:08:14,434 --> 00:08:16,201
but we also-- 
we love crafting.

197
00:08:16,301 --> 00:08:19,167
We like to make things 
with our hands,

198
00:08:19,267 --> 00:08:21,834
and that's one thing 
about these buildings,

199
00:08:21,934 --> 00:08:23,867
is they have that feeling

200
00:08:23,967 --> 00:08:26,767
that there's been 
a lot of making--

201
00:08:26,867 --> 00:08:28,402
a lot of craft.

202
00:08:28,502 --> 00:08:31,601
(Masters) 
Kathleen and Tom have to know 
the different properties.

203
00:08:31,701 --> 00:08:36,001
I mean they work with silver, 
gold, pewter, bronze, um...

204
00:08:36,101 --> 00:08:37,835
copper, pearls, diamonds.

205
00:08:37,935 --> 00:08:40,801
They work with so many 
different materials,

206
00:08:40,901 --> 00:08:42,934
and they have 
a very broad knowledge

207
00:08:43,034 --> 00:08:44,934
of everything in metals.

208
00:08:45,034 --> 00:08:47,468
Their work is substantial.

209
00:08:47,568 --> 00:08:50,201
It has a lot 
of design to it.

210
00:08:50,301 --> 00:08:52,334
(narrator) 
The process 
they use to reproduce

211
00:08:52,434 --> 00:08:56,401
a finished piece of jewelry 
is fascinating and complex.

212
00:08:56,501 --> 00:08:59,101
First they create a mold,

213
00:08:59,201 --> 00:09:01,501
then a wax model,

214
00:09:01,601 --> 00:09:05,034
followed by casting 
and finishing.

215
00:09:05,134 --> 00:09:06,934
[soft marimba arrangement]

216
00:09:07,034 --> 00:09:08,934
♪

217
00:09:09,034 --> 00:09:13,468
And finally, they end up 
with a piece of art.

218
00:09:13,568 --> 00:09:16,668
Not every artist 
is a fit for Grovewood,

219
00:09:16,768 --> 00:09:18,401
either for studio 
consideration

220
00:09:18,501 --> 00:09:20,534
or representation 
in the gallery.

221
00:09:20,634 --> 00:09:23,934
Their work has to match 
the gallery's look and feel,

222
00:09:24,034 --> 00:09:27,368
price points, 
and professionalism.

223
00:09:27,468 --> 00:09:30,568
(Masters) 
We only represent work 
from the United States,

224
00:09:30,668 --> 00:09:34,735
and our mission really is 
to show that to our visitors,

225
00:09:34,835 --> 00:09:38,034
to show them what artists 
make in this country

226
00:09:38,134 --> 00:09:40,267
that really is 
professionally done

227
00:09:40,368 --> 00:09:42,967
and--and, um, 
also affordable,

228
00:09:43,067 --> 00:09:46,301
that people 
can live with and enjoy.

229
00:09:46,401 --> 00:09:49,368
Another mission is to just 
make our visitors feel good

230
00:09:49,468 --> 00:09:50,868
when they come here,

231
00:09:50,968 --> 00:09:53,601
to make them welcome 
and feel at home here

232
00:09:53,701 --> 00:09:56,768
because it's a warm and-- 
and inviting space.

233
00:09:56,868 --> 00:10:00,600
(narrator) 
Twenty-six thousand visitors 
a year would likely agree,

234
00:10:00,700 --> 00:10:02,201
and we'd like to think

235
00:10:02,301 --> 00:10:04,768
that the many people 
who helped create and build

236
00:10:04,868 --> 00:10:07,234
what has become Grovewood 
Gallery over the years

237
00:10:07,334 --> 00:10:09,601
would as well... 
were they here to see

238
00:10:09,701 --> 00:10:12,167
what has become 
of the seeds they planted.

239
00:10:12,267 --> 00:10:13,867
Oh, look, 
isn't that 
beautiful?

240
00:10:13,967 --> 00:10:15,600
Gosh! 
Just look!

241
00:10:16,867 --> 00:10:18,867
[chainsaw] 
buzzing

242
00:10:22,301 --> 00:10:24,634
[tender, undulating 
marimba melody]

243
00:10:24,735 --> 00:10:27,501
(narrator) 
There's something compelling 
about Carolina blue...

244
00:10:27,601 --> 00:10:29,634
if you're a Carolina fan,

245
00:10:29,735 --> 00:10:32,267
but there's also another 
color closely identified

246
00:10:32,368 --> 00:10:35,433
with the University of 
North Carolina at Chapel Hill:

247
00:10:35,533 --> 00:10:36,900
green.

248
00:10:37,001 --> 00:10:38,401
Not the green

249
00:10:38,501 --> 00:10:40,701
associated with 
environmental conservation,

250
00:10:40,801 --> 00:10:45,067
the green that overarches 
the 729-acre campus:

251
00:10:45,167 --> 00:10:47,534
trees.

252
00:10:47,634 --> 00:10:49,900
UNC's landscaping 
has been an integral part

253
00:10:50,001 --> 00:10:51,900
of the university's identity

254
00:10:52,001 --> 00:10:53,901
since founder 
William Richardson Davie

255
00:10:54,002 --> 00:10:56,601
and a committee from Raleigh 
chose the spot

256
00:10:56,701 --> 00:10:58,368
and since the first students

257
00:10:58,468 --> 00:11:01,401
took shortcuts 
across the quadrangle in 1795

258
00:11:01,501 --> 00:11:04,233
to get 
where they wanted to go.

259
00:11:05,501 --> 00:11:07,534
The university's 
setting was selected

260
00:11:07,634 --> 00:11:11,201
for maximum effect, 
planned and groomed over time.

261
00:11:11,301 --> 00:11:13,034
It was centrally located

262
00:11:13,134 --> 00:11:15,434
on a hilltop 
with an expansive view

263
00:11:15,534 --> 00:11:18,434
where an old chapel had stood, 
tucked comfortably

264
00:11:18,534 --> 00:11:21,102
into a richly diverse 
deciduous forest

265
00:11:21,202 --> 00:11:24,401
whose lush remnants remain 
part of the campus today.

266
00:11:24,501 --> 00:11:26,401
[strings lead 
rich arrangement]

267
00:11:26,501 --> 00:11:29,768
But have you ever wondered 
how all this magnificence,

268
00:11:29,868 --> 00:11:32,601
this richly endowed landscape, 
is maintained?

269
00:11:32,701 --> 00:11:35,834
Surely not by students 
in their spare time

270
00:11:35,934 --> 00:11:38,134
and certainly 
not by one man,

271
00:11:38,234 --> 00:11:40,167
although you might 
easily think so,

272
00:11:40,267 --> 00:11:42,167
considering 
the near-legendary status

273
00:11:42,267 --> 00:11:46,701
of the campus tree surgeon, 
William "Bus" Hubbard.

274
00:11:46,801 --> 00:11:49,034
Whether you've been 
at Carolina only a semester

275
00:11:49,134 --> 00:11:52,234
or for most of a lifetime, 
you know who Bus is,

276
00:11:52,334 --> 00:11:54,034
even if not by name.

277
00:11:54,134 --> 00:11:56,467
He's the old guy 
up in the trees.

278
00:11:56,567 --> 00:11:58,567
[harp flourish]

279
00:11:59,835 --> 00:12:03,634
It's shortly after 7 a.m., 
and Bus is ready for work

280
00:12:03,735 --> 00:12:05,934
after his typical 
Spartan breakfast.

281
00:12:06,034 --> 00:12:08,001
I don't eat but one thing.

282
00:12:08,101 --> 00:12:10,034
I'll drink a glass 
o' orange juice

283
00:12:10,134 --> 00:12:12,034
and work a half a day.

284
00:12:12,134 --> 00:12:13,634
I don't eat 
no breakfast.

285
00:12:13,735 --> 00:12:17,267
I bet you I ain't eat 
no breakfast in 40 years.

286
00:12:17,368 --> 00:12:19,167
(male interviewer) 
How do you do that?

287
00:12:19,267 --> 00:12:21,167
I don't know; 
that's just my habit,

288
00:12:21,267 --> 00:12:24,001
my habit, my habit... 
my habit.

289
00:12:24,101 --> 00:12:27,034
I get the--my wife buy 
them little orange juice,

290
00:12:27,134 --> 00:12:28,401
'bout that high,

291
00:12:28,501 --> 00:12:32,068
and I reach and get 
one o' them; I'm full!

292
00:12:32,168 --> 00:12:34,668
(narrator) 
You'd think he mighta 
slowed down by now,

293
00:12:34,768 --> 00:12:37,401
but at age 78, 
when most men's work life

294
00:12:37,501 --> 00:12:40,835
is just a memory, 
Bus Hubbard is still at it,

295
00:12:40,935 --> 00:12:43,600
preparing to trim 
a large, storm-damaged limb

296
00:12:43,700 --> 00:12:46,301
from this tree.

297
00:12:46,401 --> 00:12:48,900
If you've ever handled 
a chain saw,

298
00:12:49,001 --> 00:12:51,067
especially 
a big one like this,

299
00:12:51,167 --> 00:12:53,701
you know 
that it's no easy job.

300
00:12:53,801 --> 00:12:56,835
It takes strength, 
a lot of it,

301
00:12:56,935 --> 00:13:00,101
and plenty of patience... 
plus endurance,

302
00:13:00,201 --> 00:13:03,301
something you'd expect 
more of a man in his 30s

303
00:13:03,401 --> 00:13:06,434
than one knocking 
on the door of 80.

304
00:13:06,534 --> 00:13:07,700
[chainsaw sputtering]

305
00:13:07,800 --> 00:13:10,600
We had, um, 
a physical, um.

306
00:13:10,700 --> 00:13:12,735
This is 20 years ago now,

307
00:13:12,835 --> 00:13:16,301
and I can remember 
going in after Bus

308
00:13:16,401 --> 00:13:18,368
to get my physical.

309
00:13:18,468 --> 00:13:20,368
And he said, 
my goodness, Kirk.

310
00:13:20,468 --> 00:13:23,601
He said, that man has the body 
of an Olympic athlete.

311
00:13:23,701 --> 00:13:25,701
(narrator) 
Could it be 
the mayonnaise sandwiches

312
00:13:25,801 --> 00:13:28,735
he's had for lunch 
for the last 40 years...

313
00:13:28,835 --> 00:13:32,167
or perhaps the beans he gets 
for supper most nights?

314
00:13:32,267 --> 00:13:35,700
No meat, so it must be 
all that hard work

315
00:13:35,800 --> 00:13:37,700
and a positive attitude.

316
00:13:37,800 --> 00:13:40,234
Here's a guy who, you know,

317
00:13:40,334 --> 00:13:44,234
started as a... 
humble grounds worker

318
00:13:44,334 --> 00:13:48,734
and, I think, 
really understands

319
00:13:48,834 --> 00:13:50,835
the mission 
of the whole place.

320
00:13:50,935 --> 00:13:53,434
He may not be 
a Carolina basketball fan,

321
00:13:53,534 --> 00:13:55,034
but he loves Carolina,

322
00:13:55,134 --> 00:13:57,534
and he knows 
what this place is about,

323
00:13:57,634 --> 00:13:59,534
and he knows that the trees

324
00:13:59,634 --> 00:14:02,201
and the beauty of the place 
add to it,

325
00:14:02,301 --> 00:14:04,734
and he knows 
that he's part of that.

326
00:14:04,834 --> 00:14:06,735
It's--it's hard work.

327
00:14:06,835 --> 00:14:10,067
It's his dedication, 
and it's his spirit

328
00:14:10,167 --> 00:14:14,066
of just...being the best 
that he can be.

329
00:14:15,334 --> 00:14:17,835
(narrator) 
An attitude 
that was apparent early on

330
00:14:17,935 --> 00:14:20,767
when the boss needed somebody 
from the landscaping crew

331
00:14:20,867 --> 00:14:22,768
to work in the trees.

332
00:14:22,868 --> 00:14:26,167
The boss man come in 
with a tree climber...

333
00:14:26,267 --> 00:14:30,101
and I started--he wanted-- 
they wanted somebody to climb,

334
00:14:30,201 --> 00:14:32,534
and I started with him, 
going out.

335
00:14:32,634 --> 00:14:34,634
Me and him'd go out 
half a day,

336
00:14:34,735 --> 00:14:38,068
and he'd go up in the tree, 
and he'd sit there and wait.

337
00:14:38,168 --> 00:14:42,101
He'd sit there and wait on me 
to walk all out on the limbs,

338
00:14:42,201 --> 00:14:45,401
and everyone just--

339
00:14:45,501 --> 00:14:48,634
Go out every half a day--

340
00:14:48,735 --> 00:14:51,302
that's the only way 
I learned it.

341
00:14:51,402 --> 00:14:55,234
(narrator) 
Back then, work was tough, 
and wages were sparse.

342
00:14:55,334 --> 00:14:58,668
Twenty five cents an hour-- 
that's when I started.

343
00:14:58,768 --> 00:15:02,067
He has been here 
for every graduation,

344
00:15:02,167 --> 00:15:03,434
58 years.

345
00:15:03,534 --> 00:15:06,034
He's been here 
for every special event.

346
00:15:06,134 --> 00:15:08,667
He's been here 
for every snowfall.

347
00:15:08,767 --> 00:15:10,334
He's always here.

348
00:15:10,434 --> 00:15:11,601
[chainsaw buzzing]

349
00:15:11,701 --> 00:15:13,967
(narrator) 
If working 
can be seen as art,

350
00:15:14,067 --> 00:15:15,967
Bus Hubbard is a master.

351
00:15:16,067 --> 00:15:19,467
Like a fine artist, 
he knows his tools...

352
00:15:19,567 --> 00:15:21,800
and his trees.

353
00:15:21,900 --> 00:15:24,934
This job's almost done.

354
00:15:25,034 --> 00:15:26,800
Just a gentle push...

355
00:15:26,900 --> 00:15:28,067
[limb thudding]

356
00:15:28,167 --> 00:15:31,101
and the limb's final section 
falls to the ground.

357
00:15:31,201 --> 00:15:33,534
[high strings introduce 
tender arrangement]

358
00:15:33,634 --> 00:15:37,267
As spring rolls into summer 
and then back into fall,

359
00:15:37,368 --> 00:15:39,267
the Carolina landscape 
changes character

360
00:15:39,368 --> 00:15:40,768
with the seasons,

361
00:15:40,868 --> 00:15:43,734
and who's to say one is more 
beautiful than the other.

362
00:15:43,834 --> 00:15:45,735
The whole effect is calming,

363
00:15:45,835 --> 00:15:49,101
as a walk from classroom 
to dorm ought to be,

364
00:15:49,201 --> 00:15:51,368
given the challenges 
of college life.

365
00:15:51,468 --> 00:15:53,368
And looming 
over the students

366
00:15:53,468 --> 00:15:55,468
as if chaperoning them 
to class

367
00:15:55,568 --> 00:15:57,934
stands UNC's 
revered Davie Poplar.

368
00:15:58,034 --> 00:16:00,301
Bus knows the 300- 
to 400-year-old-tree

369
00:16:00,401 --> 00:16:02,101
like an old friend.

370
00:16:02,201 --> 00:16:04,601
It looks like 
it would just bust right down,

371
00:16:04,701 --> 00:16:07,234
but it's holdin' on, 
I'll tell you that.

372
00:16:07,334 --> 00:16:09,568
(narrator) 
As long 
as this big, misshapen,

373
00:16:09,668 --> 00:16:11,768
lighting-struck 
tulip poplar stands,

374
00:16:11,868 --> 00:16:15,301
legend says that 
the university will thrive.

375
00:16:15,401 --> 00:16:18,234
Should anything happen 
to the old tree,

376
00:16:18,334 --> 00:16:20,234
practically 
an unimaginable event,

377
00:16:20,334 --> 00:16:23,167
Davie Poplar Jr. 
and Davie Poplar III

378
00:16:23,267 --> 00:16:25,267
are growing nearby,

379
00:16:25,368 --> 00:16:28,667
planted in 1918 and 1993

380
00:16:28,767 --> 00:16:31,501
from the older tree's seeds.

381
00:16:31,601 --> 00:16:37,301
But what happens when... 
or if...Bus finally retires?

382
00:16:37,401 --> 00:16:38,768
The university's trees

383
00:16:38,868 --> 00:16:41,002
will continue 
to spread their limbs.

384
00:16:41,102 --> 00:16:45,134
Storms will do their best 
to undo all of his good work,

385
00:16:45,234 --> 00:16:46,900
and spring 
will come to campus

386
00:16:47,001 --> 00:16:49,234
as surely 
as a new crop of students

387
00:16:49,334 --> 00:16:52,101
plans on showing up 
at the end of summer.

388
00:16:52,201 --> 00:16:53,468
And who knows?

389
00:16:53,568 --> 00:16:55,201
Perhaps 
some burly young newcomer

390
00:16:55,301 --> 00:16:57,201
with a gold standard 
work ethic

391
00:16:57,301 --> 00:16:59,201
will show up just in time,

392
00:16:59,301 --> 00:17:02,568
ready to shoulder the task 
for another 60 or so years

393
00:17:02,668 --> 00:17:05,533
once the big man's days 
at Carolina are done.

394
00:17:05,633 --> 00:17:07,034
But then again,

395
00:17:07,134 --> 00:17:09,301
it very well 
could take two of 'em

396
00:17:09,401 --> 00:17:11,167
to do this one man's job,

397
00:17:11,267 --> 00:17:13,434
just like those two 
younger Davie Poplars

398
00:17:13,534 --> 00:17:15,433
waiting in the wings.

399
00:17:15,533 --> 00:17:17,533
♪

400
00:17:23,601 --> 00:17:25,500
[soft piano 
melody]

401
00:17:25,600 --> 00:17:29,767
♪

402
00:17:29,867 --> 00:17:31,500
[clattering]

403
00:17:31,600 --> 00:17:33,901
♪

404
00:17:34,002 --> 00:17:37,001
(narrator) 
This is one 
of the lucky ones...

405
00:17:37,101 --> 00:17:39,368
among thousands 
of worn-out, old pianos

406
00:17:39,468 --> 00:17:42,900
that either get junked 
every year in our country...

407
00:17:43,001 --> 00:17:45,633
or chosen for restoration.

408
00:17:45,734 --> 00:17:47,834
For these fortunate ones,

409
00:17:47,934 --> 00:17:50,368
here is where hope begins

410
00:17:50,468 --> 00:17:52,934
thanks to a family 
of piano repairmen

411
00:17:53,034 --> 00:17:55,934
with the unlikely name 
of Kluttz.

412
00:17:56,034 --> 00:17:57,301
But the truth

413
00:17:57,401 --> 00:17:59,634
is that this third-generation 
Salisbury business

414
00:17:59,735 --> 00:18:02,368
almost never got off 
the ground at all...

415
00:18:02,468 --> 00:18:06,101
save for a steam engine... 
that looked a lot like this.

416
00:18:06,201 --> 00:18:08,101
[bouncy piano chords]

417
00:18:08,201 --> 00:18:10,701
(older man) 
My father worked 
for the railroad.

418
00:18:10,801 --> 00:18:13,667
He was conductor 
on a train, and, uh...

419
00:18:13,767 --> 00:18:15,601
[ominous piano chord]

420
00:18:15,701 --> 00:18:18,201
(man) 
My grandfather 
was in a bad train wreck

421
00:18:18,301 --> 00:18:19,934
and got burnt.

422
00:18:20,034 --> 00:18:21,667
With the little bit of money

423
00:18:21,767 --> 00:18:23,400
that they might have paid him

424
00:18:23,500 --> 00:18:24,768
for his injuries,

425
00:18:24,868 --> 00:18:27,034
his brother talked him 
into buyin' a couple

426
00:18:27,134 --> 00:18:30,634
used, old upright pianos 
to fix up and sell.

427
00:18:30,735 --> 00:18:33,434
In the '30s and '40s, 
they would load two uprights

428
00:18:33,534 --> 00:18:35,568
on a pickup truck 
and take off.

429
00:18:35,668 --> 00:18:37,634
(older man) 
A lot of times, 
they'd go

430
00:18:37,735 --> 00:18:40,001
to the 
eastern part 
of the state,

431
00:18:40,101 --> 00:18:41,568
tobacco country.

432
00:18:41,668 --> 00:18:44,134
(Jonathan) 
Just doin' cold sales, 
knockin' on doors and sayin',

433
00:18:44,234 --> 00:18:46,001
"Would you be 
interested in a piano?"

434
00:18:46,101 --> 00:18:47,867
The way they tell me, 
it was,

435
00:18:47,967 --> 00:18:49,735
"Oh, no, 
we don't need a piano."

436
00:18:49,835 --> 00:18:52,568
"Keep it for a week or two, 
and we'll be back.

437
00:18:52,668 --> 00:18:55,134
If you're not interested, 
no cost, we'll pick it up."

438
00:18:55,234 --> 00:18:57,935
Most of the time, they would 
end up fallin' in love

439
00:18:58,035 --> 00:19:00,534
or somebody would play it 
enough to wanna keep it.

440
00:19:00,634 --> 00:19:02,668
So that's how 
they kinda got their start,

441
00:19:02,768 --> 00:19:04,534
and it kept goin', 
kept growin',

442
00:19:04,634 --> 00:19:07,234
and my dad and my uncle 
inherited the business.

443
00:19:07,334 --> 00:19:09,767
It's been passed on now 
for three generations

444
00:19:09,867 --> 00:19:12,101
to a cousin and to me.

445
00:19:12,201 --> 00:19:15,967
♪

446
00:19:16,067 --> 00:19:19,101
For the most part, 
when we get a piano in

447
00:19:19,201 --> 00:19:21,401
to restore, 
it's at a condition

448
00:19:21,501 --> 00:19:24,867
where it's either fix it 
or get rid of it.

449
00:19:24,967 --> 00:19:27,201
[bouncy chords conclude]

450
00:19:27,301 --> 00:19:28,634
Most of the time,

451
00:19:28,735 --> 00:19:30,067
it's the sentimental 
attachment,

452
00:19:30,167 --> 00:19:31,600
the family heirloom.

453
00:19:31,700 --> 00:19:33,201
A piano that coulda been--

454
00:19:33,301 --> 00:19:36,034
just as my business is two 
or three, four generations,

455
00:19:36,134 --> 00:19:37,767
that piano 
might stretch back three,

456
00:19:37,867 --> 00:19:39,501
and they wanna pass it on

457
00:19:39,601 --> 00:19:41,234
for another two 
or three forward,

458
00:19:41,334 --> 00:19:43,834
so you can have literally 
four or five, six generations

459
00:19:43,934 --> 00:19:45,735
ownin' one instrument.

460
00:19:45,835 --> 00:19:47,634
(narrator) 
When you've been 
working together

461
00:19:47,735 --> 00:19:49,601
as long 
as these men have,

462
00:19:49,701 --> 00:19:52,368
Ray Kluttz in front, 
son Jonathan on the right,

463
00:19:52,468 --> 00:19:54,368
and nephew Paul on the left,

464
00:19:54,468 --> 00:19:56,901
you eventually fall into 
a natural, practical rhythm.

465
00:19:57,002 --> 00:19:59,201
(Jonathan) 
I came here; 
I was mowin' the yard

466
00:19:59,301 --> 00:20:01,401
when I was eight or nine, 
sweepin' floors,

467
00:20:01,501 --> 00:20:03,401
doin' whatever needed 
to be done.

468
00:20:03,501 --> 00:20:05,734
I just grew up 
in the business.

469
00:20:05,834 --> 00:20:08,068
[tender piano melody]

470
00:20:08,168 --> 00:20:11,400
(narrator) 
Paul's been here since 
he was born, basically, too.

471
00:20:11,500 --> 00:20:13,701
[sander humming]

472
00:20:13,801 --> 00:20:16,334
One of our weaknesses, 
the other one has a strength

473
00:20:16,434 --> 00:20:17,934
that can overcome 
that weakness.

474
00:20:18,034 --> 00:20:19,668
I wanna be on the road

475
00:20:19,768 --> 00:20:21,934
or out with people 
or sellin' or--

476
00:20:22,034 --> 00:20:24,067
or just tearin' 
somethin' apart,

477
00:20:24,167 --> 00:20:26,800
whereas Paul has the patience, 
I have none.

478
00:20:26,900 --> 00:20:28,334
He can do the--

479
00:20:28,434 --> 00:20:31,266
the tedious things 
that I can't do.

480
00:20:32,534 --> 00:20:34,501
I don't know 
where I got my personality.

481
00:20:34,601 --> 00:20:36,368
It wasn't from dad, 
that's for sure,

482
00:20:36,468 --> 00:20:37,734
'cause he's quiet.

483
00:20:37,834 --> 00:20:40,568
He's a talker 
more than I am.

484
00:20:40,668 --> 00:20:42,633
Sometimes, 
he talks too much.

485
00:20:42,734 --> 00:20:43,967
[raspy 
laughter]

486
00:20:44,067 --> 00:20:45,834
Aw, jeez!

487
00:20:45,934 --> 00:20:48,834
♪

488
00:20:48,934 --> 00:20:51,101
[playing scale]

489
00:20:51,201 --> 00:20:53,835
(narrator) 
Each of the 88 keys 
is connected

490
00:20:53,935 --> 00:20:58,067
to an intricate array 
of piano action parts,

491
00:20:58,167 --> 00:21:00,901
more than 50 of them 
per note.

492
00:21:01,002 --> 00:21:04,501
They have names like hammer, 
damper, knuckle, and wippen,

493
00:21:04,601 --> 00:21:06,501
and all must be 
perfectly mated

494
00:21:06,601 --> 00:21:08,867
if the note 
is to play correctly.

495
00:21:08,967 --> 00:21:11,067
[animated piano melody]

496
00:21:11,167 --> 00:21:17,267
♪

497
00:21:17,368 --> 00:21:20,034
(man) 
No two pianos 
really play the same

498
00:21:20,134 --> 00:21:22,267
or sound the same.

499
00:21:22,368 --> 00:21:26,266
Each one has its own tone, 
its own feel to the keys.

500
00:21:26,367 --> 00:21:29,534
♪

501
00:21:29,634 --> 00:21:31,735
(narrator) 
The old Steinway 
now in the shop

502
00:21:31,835 --> 00:21:34,934
is on its way to getting 
a new set of strings,

503
00:21:35,034 --> 00:21:36,935
around 230 of them.

504
00:21:37,035 --> 00:21:40,134
(man #2) 
They each have from 195 
to 200 inch-pounds

505
00:21:40,234 --> 00:21:41,934
of torque tension 
per string.

506
00:21:42,034 --> 00:21:44,034
All of it totaled 
together is something

507
00:21:44,134 --> 00:21:45,834
over 30,000 foot-pounds.

508
00:21:45,934 --> 00:21:47,568
I don't see what keeps it

509
00:21:47,668 --> 00:21:49,567
from folding up 
like an accordion.

510
00:21:49,667 --> 00:21:51,568
♪

511
00:21:51,668 --> 00:21:53,834
(narrator) 
Piano restoration 
also includes steps

512
00:21:53,934 --> 00:21:56,067
as ageless as sanding

513
00:21:56,167 --> 00:21:59,167
and then refinishing 
piano cabinet components,

514
00:21:59,267 --> 00:22:02,134
the furniture part...

515
00:22:02,234 --> 00:22:04,934
like these massive legs 
undergoing restoration

516
00:22:05,034 --> 00:22:06,735
before being reunited

517
00:22:06,835 --> 00:22:09,034
with the rest 
of the instrument.

518
00:22:09,134 --> 00:22:12,568
♪

519
00:22:12,668 --> 00:22:14,935
(Jonathan) 
Every piano that we get in

520
00:22:15,035 --> 00:22:18,102
usually has some kind 
of storyline with it.

521
00:22:18,202 --> 00:22:20,800
(narrator) 
This square grand 
was in pretty tough shape.

522
00:22:20,900 --> 00:22:22,201
In normal circumstances,

523
00:22:22,301 --> 00:22:24,301
its next step 
likely would be the dump.

524
00:22:24,401 --> 00:22:26,034
But then, there's 
all that fascinating

525
00:22:26,134 --> 00:22:27,401
Civil War history

526
00:22:27,501 --> 00:22:29,401
that the owner 
began talking about.

527
00:22:29,501 --> 00:22:32,067
(Jonathan) 
She was telling me 
that when Sherman

528
00:22:32,167 --> 00:22:33,768
was marchin' up 
from Fayetteville,

529
00:22:33,868 --> 00:22:36,468
he was meeting armies 
comin' out of New Bern.

530
00:22:36,568 --> 00:22:38,800
They would just come through 
and slash and burn,

531
00:22:38,900 --> 00:22:40,667
and they would 
just take your stuff,

532
00:22:40,767 --> 00:22:42,734
put it in a pile, 
and burn it.

533
00:22:42,834 --> 00:22:44,468
When they came 
into the home,

534
00:22:44,568 --> 00:22:46,801
one of the colonels 
or one of the generals

535
00:22:46,901 --> 00:22:49,634
saw a Masonic emblem 
and told the soldiers,

536
00:22:49,735 --> 00:22:51,767
"When we leave here, 
don't destroy this farm.

537
00:22:51,867 --> 00:22:53,534
He's a brother Mason."

538
00:22:53,634 --> 00:22:55,967
(narrator) 
This piano 
may not have been burned,

539
00:22:56,067 --> 00:22:58,967
but as time went on, 
six generations of heat,

540
00:22:59,067 --> 00:23:01,034
humidity, and critters 
did their best

541
00:23:01,134 --> 00:23:03,701
to nearly rid the thing 
of its usefulness.

542
00:23:03,801 --> 00:23:06,534
So what we'll do is come in, 
replace the bad wood,

543
00:23:06,634 --> 00:23:09,167
and then it'll be patched in 
with a rosewood veneer,

544
00:23:09,267 --> 00:23:11,234
and then, of course, 
on top of that,

545
00:23:11,334 --> 00:23:13,401
we will have 
the moldin' back around it,

546
00:23:13,501 --> 00:23:15,468
so everything 
will be pieced back together.

547
00:23:15,568 --> 00:23:18,134
And then, when we started 
takin' it apart, you know,

548
00:23:18,234 --> 00:23:20,634
just pullin' the guts 
out of it and everything,

549
00:23:20,735 --> 00:23:23,434
we literally got 
about five gallons of pecans

550
00:23:23,534 --> 00:23:26,401
that the rodents 
might have stored in it.

551
00:23:26,501 --> 00:23:30,868
(Paul) 
Yeah, the, uh--the years 
weren't good to this piano.

552
00:23:30,968 --> 00:23:34,067
Anything on here broke, 
you have to make by hand.

553
00:23:34,167 --> 00:23:37,701
You can't look 
in the catalog and order it.

554
00:23:37,801 --> 00:23:40,967
(Jonathan) 
But Pa found 
on this key here--

555
00:23:41,067 --> 00:23:44,167
it's dated May 
the 16th, 1858.

556
00:23:44,267 --> 00:23:46,234
This gentleman 
may have signed all his work

557
00:23:46,334 --> 00:23:50,267
when he created a new piano, 
so it wasn't that old a piano

558
00:23:50,368 --> 00:23:52,601
when it was threatened 
to be burned

559
00:23:52,701 --> 00:23:56,001
when Sherman marched through 
and they spared the farm.

560
00:23:56,101 --> 00:23:57,600
But we are 
sellin', um,

561
00:23:57,700 --> 00:23:59,034
pecans 
by the pound

562
00:23:59,134 --> 00:24:02,067
'to help offset the cost 
that we're havin' here--

563
00:24:02,167 --> 00:24:04,468
heh, heh, heh!

564
00:24:04,568 --> 00:24:06,601
(narrator) 
Pianos, like their owners,

565
00:24:06,701 --> 00:24:08,768
have distinct personalities,

566
00:24:08,868 --> 00:24:12,501
and the Kluttzes approach 
the restoration of each one

567
00:24:12,601 --> 00:24:16,434
with a respect 
bordering on reverence...

568
00:24:16,534 --> 00:24:18,667
clearly acknowledging 
the work of the craftsmen

569
00:24:18,767 --> 00:24:20,668
who came before them.

570
00:24:20,768 --> 00:24:23,167
It's almost like 
there's an unwritten pact

571
00:24:23,267 --> 00:24:26,034
between the generations 
to make these instruments

572
00:24:26,134 --> 00:24:29,501
as new and perfect 
as possible.

573
00:24:29,601 --> 00:24:31,968
(Jonathan) 
The last time 
when that screw was touched

574
00:24:32,068 --> 00:24:35,267
is when somebody in 1908 
put the screw in the piano

575
00:24:35,368 --> 00:24:37,201
to put it together,

576
00:24:37,301 --> 00:24:39,668
and then 
we touch it in 2011.

577
00:24:39,768 --> 00:24:42,734
We want it to be exactly 
how it was meant to be

578
00:24:42,834 --> 00:24:44,334
when it was manufactured.

579
00:24:44,434 --> 00:24:47,001
That's what our goal is.

580
00:24:47,101 --> 00:24:49,368
While I enjoy the process 
of pickin' 'em up

581
00:24:49,468 --> 00:24:51,701
and dealin' with 'em 
on that end,

582
00:24:51,801 --> 00:24:53,767
the fun end 
is on the reverse end

583
00:24:53,867 --> 00:24:55,434
when you're takin' it back

584
00:24:55,534 --> 00:24:58,001
and the process 
has been completed.

585
00:24:58,101 --> 00:25:01,102
The piano's been restored.

586
00:25:01,202 --> 00:25:03,768
(narrator) 
The grand being delivered 
to this lucky couple

587
00:25:03,868 --> 00:25:05,767
today in Charlotte 
is a Chickering.

588
00:25:05,867 --> 00:25:07,768
Can you handle 
that turn, Ray?

589
00:25:07,868 --> 00:25:10,501
(narrator) 
A venerable, old, 
American-made instrument--

590
00:25:10,601 --> 00:25:13,267
in fact, 
a grandma's piano.

591
00:25:13,368 --> 00:25:15,834
A grandma's piano 
is made of memories,

592
00:25:15,934 --> 00:25:17,834
harkening back 
to a different time.

593
00:25:17,934 --> 00:25:19,534
(Jonathan, strenuously) 
Ohh! Aggh!

594
00:25:19,634 --> 00:25:20,968
(narrator) 
When family entertainment

595
00:25:21,068 --> 00:25:23,334
centered for the most part 
around the piano,

596
00:25:23,434 --> 00:25:26,034
so much so 
that it was hard to imagine

597
00:25:26,134 --> 00:25:28,633
an early-20th-century home 
without one.

598
00:25:28,734 --> 00:25:30,633
[tender piano melody]

599
00:25:30,734 --> 00:25:32,001
For sentimental 
reasons,

600
00:25:32,101 --> 00:25:33,467
I wanted the piano

601
00:25:33,567 --> 00:25:35,002
no matter what

602
00:25:35,102 --> 00:25:37,501
'cause that's what I remember 
my mother playin'

603
00:25:37,601 --> 00:25:40,935
by how nice 
it's restored, like this.

604
00:25:41,035 --> 00:25:43,800
(Jonathan) 
I was just tellin' her, 
these are the same ivories

605
00:25:43,900 --> 00:25:45,234
that her 
great-grandmother,

606
00:25:45,334 --> 00:25:46,834
her great-aunt, 
her mother,

607
00:25:46,934 --> 00:25:49,901
and now she's 
touchin' 'em.

608
00:25:50,002 --> 00:25:52,934
By doin' what we do, 
we're sorta extendin'

609
00:25:53,034 --> 00:25:55,101
the life 
of the instrument.

610
00:25:55,201 --> 00:25:57,134
We're extendin' 
the gift of music

611
00:25:57,234 --> 00:26:00,034
so it can be passed on 
to another generation.

612
00:26:00,134 --> 00:26:01,967
[tune concludes]

613
00:26:02,067 --> 00:26:03,401
[tender, flowing melody]

614
00:26:03,501 --> 00:26:05,468
(narrator) 
Well, you may 
have guessed by now

615
00:26:05,568 --> 00:26:07,468
that the story 
we're telling here

616
00:26:07,568 --> 00:26:10,401
is really more 
about family than pianos.

617
00:26:10,501 --> 00:26:12,401
The family in the business

618
00:26:12,501 --> 00:26:15,101
and the family 
of customers they serve,

619
00:26:15,201 --> 00:26:17,334
people who might not 
be able to have

620
00:26:17,434 --> 00:26:19,167
their precious heirloom 
restored at all

621
00:26:19,267 --> 00:26:21,334
were it not 
for Kluttz Piano Company

622
00:26:21,434 --> 00:26:24,501
and their eagerness to take on 
even the most challenging

623
00:26:24,601 --> 00:26:26,601
of these old instruments.

624
00:26:26,701 --> 00:26:28,734
(Ray) 
Yeah, we have a lot 
around there

625
00:26:28,834 --> 00:26:30,867
that are 
in pretty bad shape,

626
00:26:30,967 --> 00:26:34,567
we fix up 
'cause it's our love...

627
00:26:35,834 --> 00:26:37,767
love of pianos.

628
00:26:37,867 --> 00:26:39,767
[gentle, rising notes]

629
00:26:39,867 --> 00:26:43,266
♪

630
00:26:45,167 --> 00:26:47,867
[strings lead piano and harp 
in rich arrangement]

631
00:26:47,967 --> 00:26:58,467
♪

632
00:26:58,567 --> 00:27:00,533
[oboe leads]

633
00:27:00,633 --> 00:27:04,234
♪

634
00:27:04,334 --> 00:27:07,067
[Beethoven's Piano Sonata in 
C minor, Op. 13, "Pathetique"]

635
00:27:07,167 --> 00:27:21,001
♪

636
00:27:21,101 --> 00:27:27,967
♪

637
00:27:28,067 --> 00:27:29,835
Caption Editors 
Erin Gibbs & Will Halman

638
00:27:29,935 --> 00:27:31,433
Caption Perfect, Inc. 
www.CaptionPerfect.com

639
00:27:31,533 --> 00:27:35,033
♪

640
00:27:37,135 --> 00:27:39,768
(announcer) 
To subscribe 
to "Our State" magazine,

641
00:27:39,868 --> 00:27:43,600
visit the Web site 
ourstate.com or call...

642
00:27:48,601 --> 00:27:51,167
[strings support 
gentle piano melody]

643
00:27:51,267 --> 00:27:54,767
From the time BB&T 
opened its doors in 1872

644
00:27:54,867 --> 00:27:56,568
in the town of Wilson,

645
00:27:56,668 --> 00:27:58,633
we've supported 
the people and communities

646
00:27:58,734 --> 00:28:00,201
of North Carolina

647
00:28:00,301 --> 00:28:03,368
from the Outer Banks 
to the Blue Ridge Mountains.

648
00:28:03,468 --> 00:28:06,267
We've been in business 
for 136 years,

649
00:28:06,368 --> 00:28:09,334
making us the oldest bank 
in North Carolina.

650
00:28:09,434 --> 00:28:11,234
We're proud 
of this distinction,

651
00:28:11,334 --> 00:28:13,134
and we're also very proud

652
00:28:13,234 --> 00:28:15,533
to provide funding 
for "Our State."

653
00:28:15,633 --> 00:28:17,433
♪

654
00:28:18,768 --> 00:28:20,768
Quality public television 
is made possible

655
00:28:20,868 --> 00:28:22,267
through the financial 
contributions

656
00:28:22,368 --> 00:28:23,735
of viewers like you,

657
00:28:23,835 --> 00:28:27,835
who invite you to join them 
in supporting UNC-TV.