WEBVTT 00:01.900 --> 00:03.966 align:left position:10% line:77% size:80% JUDY WOODRUFF: We continue with our series on universal health care. 00:03.966 --> 00:08.133 align:left position:10% line:77% size:80% As the United States struggles with the most expensive health care system in the world, 00:08.133 --> 00:10.500 align:left position:20% line:83% size:70% some have started looking to Australia. 00:10.500 --> 00:15.100 align:left position:10% line:77% size:80% William Brangham and producer Jason Kane report on how that nation has achieved universal 00:15.100 --> 00:16.633 align:left position:10% line:89% size:80% coverage at a lower cost. 00:16.633 --> 00:19.733 align:left position:10% line:83% size:80% Their story was filmed before the pandemic began. 00:19.733 --> 00:21.233 align:left position:30% line:89% size:60% WOMAN: Hello. 00:21.233 --> 00:23.300 align:left position:30% line:89% size:60% (LAUGHTER) 00:23.300 --> 00:27.233 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Don't be fooled by this happy scene. This is a family divided. 00:29.200 --> 00:33.400 align:left position:10% line:77% size:80% OK, it's not quite that serious, but the division is stark when it comes to, of all things, 00:35.533 --> 00:40.500 align:left position:10% line:77% size:80% health insurance. On one side, Felofani Elisara and her husband Paul Dunn rely on Australia's 00:43.066 --> 00:48.033 align:left position:10% line:77% size:80% public health care system. It's known as Medicare. It's paid for by taxes, and it's available 00:49.233 --> 00:53.266 align:left position:20% line:83% size:70% to all Australians and permanent residents. 00:55.266 --> 00:58.600 align:left position:10% line:77% size:80% That public system has gotten them through some pretty traumatic stuff, IVF treatment 00:58.600 --> 01:03.566 align:left position:10% line:77% size:80% and a hysterectomy for Felofani, and, for Paul, brain surgery to remove a malignant 01:04.133 --> 01:06.166 align:left position:40% line:89% size:50% tumor. 01:06.166 --> 01:08.833 align:left position:10% line:77% size:80% At first, they panicked over what they feared would be a huge price tag. 01:08.833 --> 01:13.000 align:left position:10% line:77% size:80% PAUL DUNN, Australia: I was really scared. I was like, what am I going to do? Do I need 01:13.000 --> 01:17.066 align:left position:10% line:77% size:80% to start a GoFundMe? Which my friends did for me and my family did for me anyway. 01:17.066 --> 01:21.566 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: But then you found out that the public system was going to cover a majority 01:21.566 --> 01:22.700 align:left position:40% line:89% size:50% of that? 01:22.700 --> 01:24.233 align:left position:20% line:83% size:70% PAUL DUNN: A majority of that, yes. 01:24.233 --> 01:25.466 align:left position:10% line:83% size:80% FELOFANI ELISARA, Australia: Well, it covered all of it. 01:25.466 --> 01:27.533 align:left position:20% line:83% size:70% PAUL DUNN: It covered all of it, actually. 01:27.533 --> 01:30.933 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: On the other side:, Paul's parents, Carole and Ross, are evangelists 01:31.666 --> 01:33.666 align:left position:20% line:89% size:70% of the private sort. 01:33.666 --> 01:38.566 align:left position:10% line:77% size:80% They skip over the public system and buy their own private insurance coverage. About half 01:40.633 --> 01:45.266 align:left position:10% line:77% size:80% the country does this. Carole recently had her knee replaced and said she got great care 01:46.033 --> 01:48.166 align:left position:20% line:89% size:70% and terrific perks. 01:48.166 --> 01:51.900 align:left position:10% line:77% size:80% She says, if she'd been in the public system, she'd be in agony, on a waiting list. 01:51.900 --> 01:54.266 align:left position:10% line:83% size:80% WOMAN: Well, I'd be crippled, really, in one leg. 01:54.266 --> 01:59.133 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: This hybrid system, with the public Medicare system as a base, but 01:59.133 --> 02:03.300 align:left position:10% line:83% size:80% then layered with private insurance on top, is by design. 02:03.300 --> 02:08.300 align:left position:10% line:77% size:80% They're meant to work together, with the private system taking pressure off the busier public 02:10.233 --> 02:13.433 align:left position:10% line:77% size:80% one. This unique setup meets two basic values, says health economist Rosalie Viney. 02:15.466 --> 02:17.600 align:left position:10% line:77% size:80% ROSALIE VINEY, University of Technology Sydney: Just as one of the tenets of Australians' 02:17.600 --> 02:22.233 align:left position:10% line:77% size:80% beliefs is that they should have access to public care, there's also an element that 02:23.666 --> 02:27.166 align:left position:10% line:83% size:80% choice is part of what a lot of Australians seem to value. 02:27.166 --> 02:32.166 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Help me understand. If you have a system where any person, any Australian 02:34.100 --> 02:38.033 align:left position:10% line:77% size:80% can go and get free care from their G.P. or at a public hospital, what is the rationale 02:38.766 --> 02:40.733 align:left position:20% line:89% size:70% for private insurance? 02:40.733 --> 02:45.166 align:left position:10% line:77% size:80% Why would I, as an Australian, ever want to pay extra, if I can get it for free? 02:47.166 --> 02:50.200 align:left position:10% line:77% size:80% ROSALIE VINEY: So, some of it is about access to elective care at the time when they want 02:52.166 --> 02:56.033 align:left position:10% line:77% size:80% it. Some of it is about access to the amenities that a private hospital might offer. Some 02:56.533 --> 02:57.800 align:left position:40% line:89% size:50% of it... 02:57.800 --> 02:59.966 align:left position:20% line:83% size:70% WILLIAM BRANGHAM: Amenities like? 02:59.966 --> 03:03.333 align:left position:10% line:77% size:80% ROSALIE VINEY: Private room, better food, those sorts of things. You have a choice of 03:04.800 --> 03:07.000 align:left position:10% line:83% size:80% menu. Some of it is about choice of your own doctor. 03:07.000 --> 03:12.000 align:left position:10% line:77% size:80% But some of it is actually about getting quicker access. So, waiting lists can be long. And 03:14.000 --> 03:17.000 align:left position:10% line:77% size:80% particularly for elective surgery, waiting lists in the public system tend to be long. 03:17.000 --> 03:20.966 align:left position:10% line:71% size:80% SARAH KOZICKI, Nurse in Training: The whole sense of waiting for me, like, with endometriosis, 03:20.966 --> 03:25.966 align:left position:10% line:77% size:80% you could be in bed, like, chronic pain. So, that could mean a year without working, two 03:27.533 --> 03:30.200 align:left position:20% line:77% size:70% years without working. And it's just -- that's not feasible either. 03:30.200 --> 03:34.266 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: A private health plan makes sense for Sarah Kozicki. She's training to 03:34.266 --> 03:39.266 align:left position:10% line:77% size:80% become a nurse, and every couple of years, she needs a costly surgery for endometriosis, 03:40.633 --> 03:42.733 align:left position:10% line:83% size:80% which is a painful disorder involving the uterus. 03:42.733 --> 03:47.066 align:left position:10% line:77% size:80% SARAH KOZICKI: So, for that, I choose to have private health insurance, that I can go and 03:47.066 --> 03:52.066 align:left position:10% line:77% size:80% have surgery when I need to have surgery. I can do it in a private hospital, or do it 03:54.133 --> 03:57.466 align:left position:10% line:77% size:80% in a public hospital as a private patient, and I get to choose my specialist. 03:57.466 --> 04:02.433 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: The outcomes for both systems have been quite good. Australians live longer 04:04.000 --> 04:06.933 align:left position:20% line:77% size:70% than Americans, they're healthier and they see their doctors more. 04:06.933 --> 04:11.933 align:left position:10% line:77% size:80% They don't die of preventable diseases nearly as often as we do. And they get these results 04:13.366 --> 04:17.900 align:left position:10% line:83% size:80% for less money, spending about half what we do per person. 04:17.900 --> 04:22.733 align:left position:10% line:71% size:80% Costs are kept low partially because the government sets prices for drugs, treatments and other 04:22.733 --> 04:27.733 align:left position:10% line:77% size:80% expenses. But there's one major problem. Increasing numbers of Australians are choosing not to 04:30.200 --> 04:34.133 align:left position:10% line:71% size:80% buy private insurance, people like Emily Maguire. She's a teacher, she's healthy, and she says 04:36.166 --> 04:39.466 align:left position:10% line:77% size:80% the rising cost of living makes it hard to justify paying for a private plan. 04:39.466 --> 04:44.466 align:left position:10% line:77% size:80% EMILY MAGUIRE, Teacher: And, like, the public health system is so great. Like, they do a 04:45.066 --> 04:47.133 align:left position:30% line:89% size:60% great job. 04:47.133 --> 04:49.966 align:left position:10% line:77% size:80% So, I'm just like, no, I think I will trust them. And if I need something, then I will 04:49.966 --> 04:54.966 align:left position:10% line:77% size:80% pay for it myself. I'm not too worried. It's a little bit about, I think, my values as 04:57.000 --> 05:00.333 align:left position:10% line:77% size:80% well. Like, I don't want to be paying for something that I'm not really getting anything 05:01.200 --> 05:03.233 align:left position:10% line:89% size:80% from, if you know what I mean. 05:03.233 --> 05:07.366 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: An estimated 64,000 Australians dropped their private health insurance in 05:07.366 --> 05:11.633 align:left position:20% line:77% size:70% 2018, and this creates what's called a death spiral for the system. 05:11.633 --> 05:15.733 align:left position:10% line:77% size:80% Younger people, who tend to be healthier, have been leaving the private market, while 05:15.733 --> 05:20.033 align:left position:10% line:83% size:80% older people, who tend to be sicker, have been joining it. 05:20.033 --> 05:23.133 align:left position:10% line:83% size:80% Rosalie Viney says that cycle then perpetuates itself. 05:23.133 --> 05:28.000 align:left position:10% line:77% size:80% ROSALIE VINEY: Private insurance holders tend to be those who are more likely to use private 05:28.000 --> 05:33.000 align:left position:10% line:77% size:80% insurance, and so we see premiums start to creep up, associated with use of the care. 05:35.033 --> 05:38.733 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Remember, the private system is meant to relieve pressure on the public 05:38.733 --> 05:43.733 align:left position:10% line:77% size:80% one. So, now the government is spending over $4 billion a year in subsidies to encourage 05:45.166 --> 05:48.333 align:left position:10% line:83% size:80% people to buy private care. And that cost keeps going up. 05:48.333 --> 05:52.733 align:left position:10% line:77% size:80% JANINE MOHAMED, CEO, Lowitja Institute: So, what would be better is if we actually took 05:52.733 --> 05:57.700 align:left position:10% line:77% size:80% a reinvestment of those private health care dollars, and put it into our primary health 05:57.700 --> 05:59.666 align:left position:30% line:89% size:60% care system. 05:59.666 --> 06:03.933 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Janine Mohamed has a very different idea of where those billions ought 06:06.300 --> 06:09.433 align:left position:10% line:71% size:80% to go. She runs the Lowitja Institute, a research organization that advocates for better health 06:11.300 --> 06:14.933 align:left position:10% line:77% size:80% care for Australia's Aboriginal and Torres Strait Islander populations, people who've 06:17.833 --> 06:22.833 align:left position:10% line:83% size:80% suffered decades of racism and discrimination. 06:25.100 --> 06:29.933 align:left position:10% line:77% size:80% On average, people from indigenous groups, like Kylie Battese, suffer higher rates 06:29.933 --> 06:34.933 align:left position:10% line:77% size:80% of chronic diseases than their peers. Mohamed says they die 11 years earlier, on average, 06:36.600 --> 06:39.133 align:left position:10% line:89% size:80% than non-indigenous Australians 06:39.133 --> 06:43.133 align:left position:10% line:71% size:80% JANINE MOHAMED: It just seems ridiculous that those funds can't be redirected to Aboriginal, 06:43.133 --> 06:48.133 align:left position:10% line:77% size:80% Torres Strait Islander health, when we know that we have the poorest health outcomes in 06:48.733 --> 06:50.400 align:left position:30% line:89% size:60% Australia. 06:50.400 --> 06:52.500 align:left position:20% line:77% size:70% So, for us, it's, you know, giving the most privileged more funding. 06:52.500 --> 06:57.500 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Dr. Ashish Jha, dean of the Brown School of Public Health and a collaborator 06:59.433 --> 07:02.500 align:left position:10% line:77% size:80% with us on this series, says, yes, there are significant problems here. 07:04.400 --> 07:08.533 align:left position:10% line:77% size:80% But every nation's health system is a work in progress, and Australia has made important 07:08.533 --> 07:10.533 align:left position:10% line:89% size:80% strides that the U.S. hasn't. 07:10.533 --> 07:12.933 align:left position:10% line:77% size:80% DR. ASHISH JHA, Director, Harvard Global Health Institute: When we look across the world, 07:12.933 --> 07:17.866 align:left position:10% line:77% size:80% we see lots of different systems that seem to work. They get universal coverage, good 07:17.866 --> 07:19.933 align:left position:10% line:89% size:80% outcomes, reasonable costs. 07:19.933 --> 07:23.300 align:left position:10% line:77% size:80% They don't all look like each other. And there's a lot we can learn from Australia, from the 07:23.300 --> 07:28.266 align:left position:10% line:77% size:80% U.K., from Switzerland, all of which have very different systems from each other. But 07:28.266 --> 07:33.266 align:left position:10% line:77% size:80% each of them can teach us specific things about how we can improve coverage and lower 07:34.633 --> 07:36.666 align:left position:10% line:83% size:80% costs and improve outcomes for our own country. 07:36.666 --> 07:41.366 align:left position:10% line:77% size:80% That's the key here, is to learn those lessons without worrying about importing any of these 07:41.366 --> 07:45.366 align:left position:10% line:77% size:80% systems wholesale and trying to transplant them into the United States. 07:45.366 --> 07:50.233 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: The members of the Dunn family have given up trying to convince each 07:50.233 --> 07:52.900 align:left position:20% line:83% size:70% other that their health care choices are best. 07:52.900 --> 07:54.033 align:left position:20% line:89% size:70% WOMAN: Cheers, guys. 07:54.033 --> 07:55.500 align:left position:30% line:89% size:60% MAN: Cheers. 07:55.500 --> 07:57.000 align:left position:10% line:83% size:80% WILLIAM BRANGHAM: They're OK with the division. 07:57.000 --> 08:00.100 align:left position:10% line:83% size:80% WOMAN: And I was going to say, vive la difference. 08:00.100 --> 08:02.100 align:left position:10% line:89% size:80% WOMAN: Vive la difference! 08:02.100 --> 08:06.300 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: For the "PBS NewsHour," I'm William Brangham outside Sydney, Australia.