1 00:00:00,300 --> 00:00:07,140 ♪ 2 00:00:07,240 --> 00:00:09,042 I'M KELLY MCCULLEN. 3 00:00:09,142 --> 00:00:12,345 EASTERN NORTH CAROLINA IS FLOODED, AND THE SITUATION WILL 4 00:00:12,445 --> 00:00:15,115 DETERIORATE FOR THOUSANDS OF PEOPLE IN THE COMING DAYS. 5 00:00:15,215 --> 00:00:18,451 WE ARE HERE TO COMPLEMENT THE COVERAGE YOU MIGHT BE RECEIVING 6 00:00:18,551 --> 00:00:21,588 FROM YOUR LOCAL NEWS OUTLETS, RADIO OR 7 00:00:21,688 --> 00:00:22,889 NEWSPAPER OR TELEVISION. 8 00:00:22,989 --> 00:00:26,493 IT'S PART OF OUR COMMITMENT TO PUBLIC SERVICE WHEN YOU NEED 9 00:00:26,593 --> 00:00:27,894 HELP OR INFORMATION. 10 00:00:27,994 --> 00:00:31,731 WE'VE COLLECTED INTERVIEWS AND VIDEO FOOTAGE. 11 00:00:31,831 --> 00:00:38,571 MITCH LEWIS AND ALAN BROWN ARE WITH THE STATE EMERGENCY CENTER 12 00:00:39,339 --> 00:00:43,410 AND COLLEAGUES AT WRAL SHARED VIDEO AND BROUGHT GOVERNOR PAT 13 00:00:43,510 --> 00:00:46,112 McCRORY'S NEWS CONFERENCE. 14 00:00:46,212 --> 00:00:47,280 LET'S BEGIN WITH THAT. 15 00:00:47,380 --> 00:00:51,584 >> I'M HONORED TO BE JOINED BY THE INCREDIBLE TEAM IN 16 00:00:51,684 --> 00:00:52,919 CUMBERLAND COUNTY AND FAYETTEVILLE. 17 00:00:53,019 --> 00:00:57,857 THIS CITY HAS BEEN THROUGH AN AWFUL LOT IN THE PAST SEVERAL 18 00:00:57,957 --> 00:00:58,825 WEEKS. 19 00:00:58,925 --> 00:01:02,395 THERE ARE A LOT OF PEOPLE HURTING RIGHT 20 00:01:02,495 --> 00:01:03,696 NOW IN THIS REGION. 21 00:01:03,797 --> 00:01:06,933 A CHURCH RIGHT NOW, THEIR ENTIRE FLOOR IS BUCKLED, TRYING TO 22 00:01:07,033 --> 00:01:08,701 FIGURE OUT WHAT TO DO WITH THE CHURCH. 23 00:01:08,802 --> 00:01:11,704 WE'VE GOT STATE ROADS IN CONDITIONS NO LONGER SAFE. 24 00:01:11,805 --> 00:01:20,713 I JUST WENT TO A ST. PAUL SHELTER WHERE I MET WITH AN 25 00:01:20,814 --> 00:01:22,715 80-YEAR-OLD WOMAN WHO JUST LOST EVERYTHING. 26 00:01:22,816 --> 00:01:26,619 AND SHE'S SITTING IN A SCHOOL CAFETERIA AT THIS POINT IN TIME 27 00:01:26,719 --> 00:01:29,956 CRYING, AND WONDERING WHAT HER LIFE IS GOING TO BE ALL ABOUT. 28 00:01:30,056 --> 00:01:35,662 AND WHILE WE'RE DEALING WITH THE REMNANTS OF HURRICANE MATTHEW, 29 00:01:35,762 --> 00:01:40,433 HERE IN FAYETTEVILLE AND CUMBERLAND, WE'RE STILL RESCUING 30 00:01:40,533 --> 00:01:43,603 PEOPLE AS WE SPEAK RIGHT DOWN THE STREET 31 00:01:48,741 --> 00:01:52,479 AND IN LUMBERTON RIGHT NOW, IT'S GOING THROUGH A TOUGH TIME. 32 00:01:52,579 --> 00:01:56,216 WE HAD A -- WE DON'T KNOW IF IT'S A BREACH BUT A LOT OF WATER 33 00:01:56,316 --> 00:02:00,019 COMING THROUGH A DAM, AND WE'RE RESCUING ABOUT 2,000 PEOPLE. 34 00:02:00,120 --> 00:02:08,294 THE WATER WAS UP TO THEIR KNEES, BUT PEOPLE WERE 35 00:02:08,394 --> 00:02:09,529 ON ROOFS THIS MORNING. 36 00:02:09,629 --> 00:02:12,432 WE STAYED OUT OF THE AIR SPACE BECAUSE WE DIDN'T WANT TO 37 00:02:12,532 --> 00:02:16,169 INTERFERE WITH THE AIR SPACE. 38 00:02:16,269 --> 00:02:17,437 I-95 IS STILL CLOSED. 39 00:02:17,537 --> 00:02:21,908 WE FLEW OVER THE I-95 SITUATIO. 40 00:02:22,008 --> 00:02:25,311 WE'RE HAVING EVERYONE LOOKING FOR A SHORT CUT AROUND IT, AND 41 00:02:25,411 --> 00:02:27,147 THE SHORT CUT GOES INTO WATER. 42 00:02:27,247 --> 00:02:30,750 AND WHAT WE DON'T WANT ANYONE ELSE TO DO IS LOSE THEIR LIFE 43 00:02:30,850 --> 00:02:32,085 GOING THROUGH WATER. 44 00:02:32,185 --> 00:02:35,221 AND WE'RE AFRAID THAT AS PEOPLE ARE COMING FROM VIRGINIA AND 45 00:02:35,321 --> 00:02:38,691 OTHER STATES DOWN I-95, THEY MIGHT NOT REALIZE HOW DEEP THAT 46 00:02:38,791 --> 00:02:41,294 WATER IS, SO WE'RE DOING EVERYTHING WE CAN TO GET OUR 47 00:02:41,394 --> 00:02:44,898 HIGHWAY PATROL HERE TO MAKE SURE WE BLOCK ANY SHORT CUTS THAT 48 00:02:44,998 --> 00:02:47,133 PEOPLE ARE TRYING TO FIND AROUND THAT WATER. 49 00:02:47,233 --> 00:02:49,836 WE'RE EXTREMELY STILL CONCERNED 50 00:02:49,936 --> 00:02:52,305 ABOUT THE LOSS OF LIFE. 51 00:02:52,405 --> 00:02:57,076 SADLY I THINK WE LOST ANOTHER INDIVIDUAL DUE TO WATER, AND WE 52 00:02:57,177 --> 00:02:58,845 DON'T WANT TO LOSE ANY MORE. 53 00:02:58,945 --> 00:03:03,883 I CANNOT TELL YOU HOW IMPRESSED I WAS WITH YOUR MAYOR, YOUR 54 00:03:03,983 --> 00:03:08,454 ACTING POLICE CHIEF, YOUR FIRE CHIEF, THE COUNTY MANAGEMENT HAS 55 00:03:08,555 --> 00:03:12,425 JUST DONE AN OUTSTANDING JOB RECOGNIZING THEY HAVE HAD TWO OF 56 00:03:12,525 --> 00:03:16,796 THE WORSE FLOODS IN THEIR CITY AND STATE'S HISTORY AND THEY 57 00:03:16,896 --> 00:03:21,634 HAVE DONE AN OUTSTANDING JOB AND SO HAVE YOUR CITIZENS. 58 00:03:21,734 --> 00:03:23,736 NEXT DOOR, 59 00:03:26,873 --> 00:03:29,976 NEXT DOOR IN LUMBERTON THEY ARE STILL GOING 60 00:03:30,076 --> 00:03:33,646 THROUGH IT AND WE'RE GOING DO EVERYTHING TO HELP THEM. 61 00:03:33,746 --> 00:03:39,485 THE TOWN IS FLOODED SIMILAR TO FAYETTEVILLE A DAY AGO, AND NOW 62 00:03:39,586 --> 00:03:41,621 NEXT IS KINSTON, GREENVILLE, 63 00:03:42,522 --> 00:03:44,624 ROCKY MOUNT, 64 00:03:45,191 --> 00:03:46,793 ANYWHERE YOU'RE ALONG A RIVER YOU'RE GOING 65 00:03:46,893 --> 00:03:48,027 TO GET HIT. 66 00:03:48,127 --> 00:03:51,731 AND THIS IS GOING TO BE A PROLONGED HURRICANE FOR US, EVEN 67 00:03:51,831 --> 00:03:53,399 THOUGH THE SKIES ARE BLUE. 68 00:03:53,499 --> 00:03:57,503 AND WHAT WE WANT TO DO IS EVERYTHING WE CAN 69 00:03:57,604 --> 00:03:58,271 TO PREVENT LIFE. 70 00:03:58,371 --> 00:03:59,439 WE'VE GOT THE NATIONAL GUARD. 71 00:03:59,539 --> 00:04:05,278 I'M PROUD OF THE MEN AND WOMEN OF THE NATIONAL GUARD 72 00:04:05,378 --> 00:04:06,446 AND FIRST RESPONDERS. 73 00:04:06,546 --> 00:04:08,748 THEY SAVED LIVES DOWN THE STREET FROM HERE AND LET'S 74 00:04:08,848 --> 00:04:09,682 NEVER FORGET THAT. 75 00:04:09,782 --> 00:04:12,685 AND THEY ARE SAVING LIVES AS WE SPEAK. 76 00:04:12,785 --> 00:04:13,920 THERE'S A LOT OF FATIGUE. 77 00:04:14,020 --> 00:04:15,955 MORE PEOPLE ARE COMING IN BECAUSE WE KNOW THERE'S A LOT 78 00:04:16,055 --> 00:04:17,657 OF THE FATIGUE. 79 00:04:17,757 --> 00:04:20,026 PEOPLE HAVE BEEN WORKING 24 HOURS STRAIGHT. 80 00:04:20,126 --> 00:04:23,496 BUT WE CANNOT LET ANYONE ELSE GO MISSING AND WE'RE GOING TO DO 81 00:04:23,596 --> 00:04:25,665 EVERYTHING WE CAN TO SAVE PEOPLE. 82 00:04:25,765 --> 00:04:27,667 BUT I CONTINUE TO SEND THAT MESSAGE. 83 00:04:27,767 --> 00:04:29,002 PLEASE BE SAFE. 84 00:04:29,102 --> 00:04:32,972 AND DON'T DO ANYTHING FOOLISH AND PUT YOU OR YOUR FAMILY IN 85 00:04:33,072 --> 00:04:36,909 HARM'S WAY OR OUR FIRST RESPONDERS IN HARM'S WAY. 86 00:04:37,010 --> 00:04:41,781 AND PRAY FOR THE PEOPLE NOW FURTHER EAST 87 00:04:42,448 --> 00:04:44,417 NEUSE RIVER IS GOING TO BE VERY, VERY HIGH. 88 00:04:44,517 --> 00:04:47,920 WE'RE GOING TO SEE SOME RECORD FLOODS. 89 00:04:48,021 --> 00:04:53,192 AND WE'RE REAL WORRIED ABOUT TE TOWNS ALONG THAT RIVER. 90 00:04:53,293 --> 00:04:57,697 AND WE'LL BE GLAD TO ANSWER QUESTIONS. 91 00:04:57,797 --> 00:04:59,198 WE'RE GOING TO GET THROUGH THIS. 92 00:04:59,299 --> 00:05:00,900 NORTH CAROLINA IS RESILIENT AND STRONG. 93 00:05:01,000 --> 00:05:01,868 OUR PEOPLE ARE STRONG. 94 00:05:01,968 --> 00:05:03,436 WE'RE GOING TO GET THROUGH THIS. 95 00:05:03,536 --> 00:05:05,538 SO WITH THAT LET'S TAKE A FEW QUESTIONS. 96 00:05:05,638 --> 00:05:09,676 AGAIN, THANK YOU TO THE MAYOR AND POLICE CHIEF AND COUNTY 97 00:05:09,776 --> 00:05:10,543 COMMISSIONERS HERE. 98 00:05:10,643 --> 00:05:12,045 >> I HAVE A QUESTION. 99 00:05:12,145 --> 00:05:13,012 >> YES, SIR. 100 00:05:13,112 --> 00:05:14,981 >> I OWN THIS BUSINESS RIGHT HERE. 101 00:05:15,081 --> 00:05:16,516 >> YES, SIR. 102 00:05:16,616 --> 00:05:17,550 >> THIS BUILDING. 103 00:05:17,650 --> 00:05:19,319 SERIOUS TROUBLE. 104 00:05:19,419 --> 00:05:21,354 FIRST OF ALL, THANK YOU. 105 00:05:21,454 --> 00:05:24,957 >> YOU GOT TO SEE IT TO BELIEVE IT. 106 00:05:25,058 --> 00:05:26,659 >> YES, YOU DO. 107 00:05:26,759 --> 00:05:28,361 WE'VE GOT PROBLEMS. 108 00:05:28,461 --> 00:05:32,765 WE'RE GOING TO NEED SOME HELP. 109 00:05:36,436 --> 00:05:42,342 REGULATIONS, RED TAPE, GIVE SOME HELP AS QUICK AS YOU CAN. 110 00:05:47,413 --> 00:05:48,481 I'M ASKING FOR HELP NOW. 111 00:05:48,581 --> 00:05:49,015 THANK YOU. 112 00:05:49,115 --> 00:05:49,682 >> THANK YOU. 113 00:05:49,782 --> 00:05:51,050 OUR PRAYERS ARE WITH YOU. 114 00:05:51,150 --> 00:05:55,922 THE CHURCH ACROSS THE STREET ALSO HAS GOTTEN HIT PRETTY HARD. 115 00:05:56,022 --> 00:05:58,024 AND YESTERDAY I SIGNED EMERGENCY DECLARATION. 116 00:05:58,124 --> 00:06:00,860 I TALKED TO THE PRESIDENT TWICE. 117 00:06:00,960 --> 00:06:04,063 OUR MAJOR CONCERN IS FOR THOSE BUSINESSES AND THOSE INDIVIDUALS 118 00:06:04,163 --> 00:06:06,099 THAT DON'T HAVE INSURANCE. 119 00:06:06,199 --> 00:06:07,400 AND FLOOD INSURANCE. 120 00:06:07,500 --> 00:06:11,637 AND A LOT OF THEM WEREN'T IN FLOOD PLAINS SO WHY WOULD THEY 121 00:06:11,738 --> 00:06:12,772 HAVE FLOOD INSURANCE? 122 00:06:12,872 --> 00:06:15,675 THAT'S WHAT I'M MOST CONCERNED ABOUT RIGHT NOW. 123 00:06:15,775 --> 00:06:19,278 AND THAT'S WHY I SIGNED FOR THAT FEDERAL ASSISTANCE AND WE'RE 124 00:06:19,379 --> 00:06:26,853 GOING TO BE WORKING AS FAST AS WE CAN TO INDIVIDUALS AND TO 125 00:06:26,953 --> 00:06:29,222 REPAIR THE INFRASTRUCTURE. 126 00:06:29,322 --> 00:06:33,025 I'M PROUD MY BUDGET DIRECTOR AND STATE LEGISLATURE PROVED TO HAVE 127 00:06:33,126 --> 00:06:37,497 A RAINY DAY FUND, NEVER DID WE REALIZE IT WOULD BE THIS MUCH 128 00:06:37,597 --> 00:06:40,099 RAIN BUT THANK GOD WE'VE GOT MORE IN OUR RESEARCHES THAN 129 00:06:40,199 --> 00:06:41,634 WE'VE HAD IN OUR STATE HISTORY. 130 00:06:41,734 --> 00:06:44,971 BELIEVE ME, THERE WERE TEMPTATIONS BY POLITICIANS TO 131 00:06:45,071 --> 00:06:48,841 SPEND THAT MONEY, AND PUT THAT IN OTHER RESOURCES, ESPECIALLY 132 00:06:48,941 --> 00:06:50,510 DURING ELECTION YEAR BUT WE DIDN'T DO THAT. 133 00:06:50,610 --> 00:06:56,048 I WANT TO THANK MY REPRESENTATIVES FOR AGREEING TO 134 00:06:56,149 --> 00:06:57,483 FISCAL RESPONSIBILITY AND THAT'S GOOD NEWS. 135 00:06:57,583 --> 00:06:58,985 THAT'S WHY YOU HAVE A RAINY DAY FUND. 136 00:06:59,085 --> 00:06:59,919 [APPLAUSE] 137 00:07:00,019 --> 00:07:01,320 NEVER DID I IMAGINE IT WOULD BE 138 00:07:01,421 --> 00:07:04,190 THIS KIND OF RAIN IN OUR HISTORY, BUT WE'RE GOING TO 139 00:07:04,290 --> 00:07:05,925 RESOLVE AND WORK ON THIS. 140 00:07:06,025 --> 00:07:08,327 AND I APPRECIATE THE PRESIDENT AND THE FEDERAL HELP ALSO. 141 00:07:08,428 --> 00:07:10,563 >> HOW MUCH IS IN THAT FUND? 142 00:07:10,663 --> 00:07:16,536 >> RIGHT NOW WE INITIALLY HAD $12 MILLION, PROBABLY DOWN TO $8 143 00:07:16,636 --> 00:07:20,840 OR $9 MILLION, DEPLETED QUICKLY. 144 00:07:20,940 --> 00:07:28,281 THER -- 145 00:07:29,682 --> 00:07:36,255 THE STORM FUND WAS $12 MILLION, THE MOST 146 00:07:36,355 --> 00:07:37,290 IN STATE HISTORY. 147 00:07:37,390 --> 00:07:38,257 THAT DOES NOT INCLUDE ROAD WORK, BY THE WAY. 148 00:07:38,357 --> 00:07:42,361 BUT WE ALSO HAVE OVER A BILLION 149 00:07:44,130 --> 00:07:45,398 DOLLARS IN RESERVES. 150 00:07:45,498 --> 00:07:46,699 >> ANY ROUGH ESTIMATE OF DAMAGE? 151 00:07:46,799 --> 00:07:49,535 >> NO, WE'RE NOT GIVING YOU MORE NOW BECAUSE THE STANDING IS 152 00:07:49,635 --> 00:07:51,571 STILL OCCURRING AS WE TALK. 153 00:07:51,671 --> 00:07:55,808 THIS STORM IS NOT OVER IN NORTH CAROLINA. 154 00:07:55,908 --> 00:07:58,911 AND JUST BECAUSE CNN OR OTHER PEOPLE, NATIONAL PEOPLE HAVE 155 00:07:59,011 --> 00:08:04,417 LEFT, WITH ALL DUE RESPECT, THIS STORM IS STILL IMPACTING NORTH 156 00:08:04,517 --> 00:08:05,751 CAROLINA A GREAT DEAL. 157 00:08:05,852 --> 00:08:09,255 PART OF THE REASON WHY IS ALL THE RAIN IN FAYETTEVILLE, THAT 158 00:08:09,355 --> 00:08:12,258 CAME UP FROM CHARLESTON, YOU KNOW, THE STORM TURNED INWARD 159 00:08:12,358 --> 00:08:16,629 WHEN ALL THE MODELS SAID IT WAS GOING TO GO OUT TO THE OCEAN. 160 00:08:16,729 --> 00:08:22,435 BUT IT TURNED INWARD, AND WITH ALL THIS RAIN IN FAYETTEVILLE 161 00:08:22,535 --> 00:08:25,771 AND RALEIGH, RECORD AMOUNTS, NOW THAT RAIN IS GOING DOWNSTREAM, 162 00:08:25,872 --> 00:08:31,477 AND DOWNSTREAM IN THREE MAJOR RIVERS, AND EVERY DOWN IS -- 163 00:08:31,577 --> 00:08:36,516 TOWN IS IN DANGER. 164 00:08:37,483 --> 00:08:40,386 WE HAVE COMMUTER MODELS, WE'RE DOING EVACUATIONS AS WE SPEAK. 165 00:08:40,486 --> 00:08:45,925 THE OTHER DANGER IS WE HAVE THE CREEKS AND STREAMS ARE THE OTHER 166 00:08:46,025 --> 00:08:48,094 DANGER, WHERE YOU HAVE DAMS THAT AREN'T HOLDING UP. 167 00:08:48,194 --> 00:08:51,364 THAT'S WHAT'S HAPPENING IN LUMBERTON AT THIS POINT IN TIME. 168 00:08:51,464 --> 00:08:53,299 AND THOSE PEOPLE GOT HIT EARLY THIS MORNING. 169 00:08:53,399 --> 00:08:57,270 I KNOW I GOT A PHONE CALL EARLY THIS MORNING SAYING WE'VE GOT A 170 00:08:57,370 --> 00:08:58,638 PROBLEM, GOVERNOR. 171 00:08:58,738 --> 00:09:01,240 AND IT'S ABOUT 2,000 PEOPLE BEING 172 00:09:01,541 --> 00:09:02,642 IN WATER. 173 00:09:02,742 --> 00:09:05,144 I'M NOT SURE HOW MANY ARE LEFT AT THIS POINT IN TIME. 174 00:09:05,244 --> 00:09:08,281 >> I THINK IT'S A LEVEE, DID THAT BREACH? 175 00:09:08,381 --> 00:09:11,584 >> THE LATEST I'VE GOT INITIALLY WAS WE GOT THE LEVEE DID BREACH 176 00:09:11,684 --> 00:09:15,187 BUT I TALKED TO THE MAYOR JUST RECENTLY AND HE SAYS HE DIDN'T 177 00:09:15,288 --> 00:09:16,856 THINK IT BREACHED, BUT IT WENT AROUND. 178 00:09:16,956 --> 00:09:20,059 IT WAS DESIGNED TO GO AROUND AT A CERTAIN LEVEL. 179 00:09:20,159 --> 00:09:23,563 SO THE RESULTS ARE THE SAME. 180 00:09:23,663 --> 00:09:27,433 AND SO TO THOSE NEIGHBORS IT DOESN'T MAKE MUCH DIFFERENCE, TO 181 00:09:27,533 --> 00:09:28,601 THE PEOPLE BELOW THE LEVEE. 182 00:09:28,701 --> 00:09:31,804 THEY ARE FLOODED OUT AT THIS POINT IN TIME. 183 00:09:31,904 --> 00:09:37,009 AGAIN, I JUST WENT TO A ST. PAUL SHELTER RIGHT NEXT TO LUMBERTON, 184 00:09:37,109 --> 00:09:41,814 IT BREAKS YOUR HEART SEEING THESE PEOPLE THAT 185 00:09:41,914 --> 00:09:43,082 HAVE LOST EVERYTHING. 186 00:09:43,182 --> 00:09:46,419 THEIR CARS, THEIR HOMES, THEIR APARTMENTS, THE ONE LADY I 187 00:09:46,519 --> 00:09:50,222 TALKED TO THE ONLY THING SHE HAS IS A BOTTLE OF MEDICINE. 188 00:09:50,323 --> 00:09:52,058 THAT'S THE ONLY THING SHE GOT OUT OF HER HOUSE. 189 00:09:52,158 --> 00:09:54,460 WE'RE GOING TO DO EVERYTHING WE CAN TO HELP THEM BUT IT'S GOING 190 00:09:54,560 --> 00:09:56,896 TO BE A LONG, TOUGH JOURNEY RIGHT NOW. 191 00:09:56,996 --> 00:09:58,631 >> HOW SOON CAN THEY EXPECT TO GET HELP? 192 00:09:58,731 --> 00:10:01,200 >> SIR, IF I COULD GIVE YOU THAT, WE'RE GIVING THEM HELP 193 00:10:01,300 --> 00:10:03,669 RIGHT NOW AT THE SHELTER. 194 00:10:03,769 --> 00:10:08,240 THE LONG-TERM PLAN HAS GOT TO BE RESOLVED ONCE WE GET THROUGH THE 195 00:10:08,341 --> 00:10:12,178 HURRICANE THAT WILL HAVE AN IMPACT THROUGH THE WEEK AND 196 00:10:12,278 --> 00:10:13,446 MAYBE THIS WEEKEND. 197 00:10:13,546 --> 00:10:16,482 >> EVERYTHING YOU'VE SEEN OVER THE PAST COUPLE OF DAYS AND 198 00:10:16,582 --> 00:10:22,488 TODAY IN YOUR TOURING, IS THERE ANYTHING SPECIFIC THAT YOU 199 00:10:22,588 --> 00:10:23,823 REMEMBER THAT STAND OUT? 200 00:10:23,923 --> 00:10:28,094 >> IT JUST HAPPENED TO ME IN THE ST. PAUL SHELTER, WHEN YOU SEE 201 00:10:28,194 --> 00:10:33,799 AN ELDERLY LADY, A SENIOR CITIZEN, BREAKING DOWN IN TEARS 202 00:10:33,899 --> 00:10:36,769 AND HUGGING YOU, THAT'S REALLY HAD AN IMPACT ON ME BECAUSE YOU 203 00:10:36,869 --> 00:10:38,437 KNOW THEY'VE LOST EVERYTHING. 204 00:10:38,537 --> 00:10:43,042 AND SHE'S SITTING IN A HIGH SCHOOL CAFETERIA AS WE SPEAK, 205 00:10:43,142 --> 00:10:46,646 GOING, WHAT'S GOING TO HAPPEN TO MY LIFE? 206 00:10:46,746 --> 00:10:48,214 AND SHE'S LOST EVERYTHING. 207 00:10:48,314 --> 00:10:52,151 SO THAT'S PROBABLY IMPACTING ME MORE THAN THE SIGHTS AND EVEN 208 00:10:52,251 --> 00:10:57,256 THE ODOR THAT YOU HAVE IN THE -- WE HAVE PEOPLE IN WINDSOR LAST 209 00:10:57,356 --> 00:11:01,060 WEEK, WINDSOR IS GETTING FLOODED AS WE SPEAK. 210 00:11:01,160 --> 00:11:02,361 THEY FLOODED LAST YEAR. 211 00:11:02,461 --> 00:11:05,264 >> A YEAR AGO I REMEMBER YOU STANDING IN A PEANUT FIELD 212 00:11:05,364 --> 00:11:07,566 TALKING ABOUT THE FARM CROP AT THAT POINT. 213 00:11:07,667 --> 00:11:10,369 HAVE YOU TALKED TO FARMERS? 214 00:11:10,469 --> 00:11:12,938 >> YES, THE FARMERS ARE DECIMATED RIGHT NOW. 215 00:11:13,039 --> 00:11:15,641 WE HAVEN'T YET SEEN EVERYTHING. 216 00:11:15,741 --> 00:11:18,444 THE FARMERS ESPECIALLY NORTHEAST NORTH CAROLINA, THE PEANUT 217 00:11:18,544 --> 00:11:21,814 FARMERS, SWEET POTATO FARMERS, COTTON FARMERS, WE'RE CONCERNED 218 00:11:21,914 --> 00:11:27,687 THEY ARE LOSING THEIR CROPS, PEANUTS ESPECIALLY, YOU SAW THE 219 00:11:27,787 --> 00:11:29,488 DANGER OUTSIDE WINDSOR. 220 00:11:29,588 --> 00:11:37,563 RIGHT NOW MY BIGGEST CONCERN IS KINSTON AND ROCKY MOUNT AND TAR 221 00:11:37,663 --> 00:11:38,898 HEEL AND GREENVILLE. 222 00:11:38,998 --> 00:11:44,303 AND ANY TOWN ALONG THE THREE MAJOR RIVERS IS MY MAIN CONCERN. 223 00:11:44,403 --> 00:11:46,706 THE MAYORS LIKE THIS GREAT MAYOR ARE DOING GOOD JOBS DOWN THERE 224 00:11:46,806 --> 00:11:48,040 RIGHT NOW. 225 00:11:48,140 --> 00:11:52,912 WE'VE JUST GOT TO -- I ENCOURAGE PEOPLE IF THERE'S A CHANCE, IF 226 00:11:53,012 --> 00:11:55,047 THE WATER IS COMING, LEAVE EARLY. 227 00:11:55,147 --> 00:11:56,382 DON'T WAIT. 228 00:11:56,482 --> 00:11:59,618 TAKE WHAT YOU CAN WITH YOU BUT GET OUT OF THERE AND SAVE YOUR 229 00:11:59,719 --> 00:12:03,689 LIFE AND DON'T PUT EMERGENCY PERSONNEL AT RISK. 230 00:12:03,789 --> 00:12:08,294 ANY OTHER QUESTIONS? 231 00:12:08,394 --> 00:12:13,866 >> ANY REPORTS OF PROBLEMS WITH FARMERS (INAUDIBLE). 232 00:12:13,966 --> 00:12:18,504 >> WE HAVE ENVIRONMENTAL CONCERNS, WE'RE LOOKING AT 233 00:12:18,604 --> 00:12:21,640 WATER, SEWER, AGRICULTURE, AND WE'RE REVIEWING UTILITY ISSUES 234 00:12:21,741 --> 00:12:24,143 WITH THE ENVIRONMENT RIGHT NOW AS WE SPEAK. 235 00:12:24,243 --> 00:12:27,980 AND WE PROBABLY WILL NOT KNOW THE FULL IMPACT UNTIL THE HIGH 236 00:12:28,080 --> 00:12:30,883 WATER MARK OF THE FLOODS. 237 00:12:30,983 --> 00:12:34,286 WE'VE NOT HIT THE MOST SERIOUS POINT OF THIS FLOOD IN NORTH 238 00:12:34,386 --> 00:12:35,721 CAROLINA AS OF YET. 239 00:12:35,821 --> 00:12:40,960 AND WE PREDICTED THREE DAYS AGO WHEN THE HURRICANE TOOK THE TURN 240 00:12:41,060 --> 00:12:44,930 INWARD AND THE NATIONAL MEDIA WAS GOING, WELL, IT'S 241 00:12:45,030 --> 00:12:47,933 DOWNGRADEDDED FROM A 4 TO 1, NO PROBLEM. 242 00:12:48,033 --> 00:12:49,502 NO, THAT 1, RAIN KILLS. 243 00:12:49,602 --> 00:12:53,672 I'M GOING TO ASK THE NATIONAL WEATHER SERVICE, FEDERAL 244 00:12:53,773 --> 00:12:55,608 GOVERNMENT, TO CHANGE HOW WE GRADE THE HURRICANE BECAUSE THE 245 00:12:55,708 --> 00:13:00,379 GRADE IS ONLY ON THE WIND. 246 00:13:00,479 --> 00:13:01,547 THAT'S A VERY MISCHARACTERIZATION 247 00:13:01,647 --> 00:13:02,815 OF THE DANGER. 248 00:13:02,915 --> 00:13:06,085 I THINK THEY NEED TO START INCLUDING BOTH WIND AND WATER IN 249 00:13:06,185 --> 00:13:09,188 THE CHARACTERIZATION OF THE RAINING OF THESE HURRICANES 250 00:13:09,288 --> 00:13:13,726 BECAUSE THE MINUTE HEADLINES SAY HURRICANE NOW DOWN TO TROPICAL 251 00:13:13,826 --> 00:13:14,960 STORM 1, PEOPLE RELAX. 252 00:13:15,060 --> 00:13:18,831 AND THEY SAY, WELL, THAT'S NOT GOING TO BE ANY PROBLEM. 253 00:13:18,931 --> 00:13:21,333 SO I'M GOING TO MAKE THAT RECOMMENDATION TO THE FEDERAL 254 00:13:21,433 --> 00:13:26,205 GOVERNMENT ONCE WE GET THROUGH WITH THIS NEXT SEVERAL WEEKS AND 255 00:13:26,305 --> 00:13:27,573 FRANKLY FOR SOME PEOPLE NEXT YEAR. 256 00:13:27,673 --> 00:13:29,975 WITH THAT I'D LIKE TO THANK AGAIN THE LEADERS OF THIS AREA. 257 00:13:30,075 --> 00:13:32,444 I'D LIKE TO THANK THE PEOPLE OF THIS AREA FOR 258 00:13:32,545 --> 00:13:33,779 HELPING EACH OTHER. 259 00:13:33,879 --> 00:13:37,149 I WANT TO ENCOURAGE PEOPLE TO GIVE TO THE RED CROSS AND THE 260 00:13:37,249 --> 00:13:38,083 SALVATION ARMY. 261 00:13:38,184 --> 00:13:40,920 YOUR MAYOR WAS RIGHT ON TOP OF THIS. 262 00:13:41,020 --> 00:13:43,756 HE KNEW MY CELL PHONE AND BELIEVED ME HE CALLED IT A LOST 263 00:13:43,856 --> 00:13:46,859 IN THE LAST THREE OR FOUR DAYS, AND LAST WEEK. 264 00:13:46,959 --> 00:13:51,730 IN FACT, HE EVEN CAME TO RALEIGH LAST WEEK TO HELP WITH THE LAST 265 00:13:51,831 --> 00:13:53,999 FLOOD, SO YOUR LEADERS HAVE DONE A GREAT JOB. 266 00:13:54,099 --> 00:13:59,205 YOUR CITY MANAGERS, YOUR MAYOR, YOUR POLICE CHIEF, 267 00:13:59,305 --> 00:13:59,872 YOUR FIRE CHIEF. 268 00:13:59,972 --> 00:14:01,640 AND UTILITY CREWS ALSO. 269 00:14:01,740 --> 00:14:04,777 BUT YOU'RE STILL DEALING WITH SOME WATER ISSUES HERE, RIGHT? 270 00:14:04,877 --> 00:14:06,579 SO WE'RE GOING THROUGH THAT RIGHT NOW. 271 00:14:06,679 --> 00:14:07,146 GOD BLESS YOU. 272 00:14:07,246 --> 00:14:07,813 THANK YOU VERY MUCH. 273 00:14:07,913 --> 00:14:08,480 APPRECIATE IT. 274 00:14:08,581 --> 00:14:09,281 [APPLAUSE] 275 00:14:09,381 --> 00:14:12,351 >> IS THERE HAVE BEEN DOZENS OF 276 00:14:12,451 --> 00:14:14,887 RESCUE OPERATIONS CONDUCTED ACROSS SEVERAL COUNTIES SINCE 277 00:14:14,987 --> 00:14:16,288 FLOODING BEGAN THIS WEEKEND. 278 00:14:16,388 --> 00:14:19,725 THERE ARE LOCAL OPERATIONS WITH LOCAL RESCUERS BUT STATE 279 00:14:19,825 --> 00:14:23,462 OFFICIALS ARE STANDING BEHIND THEM AS RELIEF EFFORTS BEGIN 280 00:14:23,562 --> 00:14:24,763 AND CONTINUE. 281 00:14:24,864 --> 00:14:27,533 MITCH LEWIS SPEAKS WITH BRIAN BARNES, HE TRACKS EMERGENCY 282 00:14:27,633 --> 00:14:28,868 SERVICES FROM RALEIGH. 283 00:14:28,968 --> 00:14:34,773 >> BRIAN, YOU HAVE HAD A VERY BUSY SEVERAL DAYS, AND I KNOW 284 00:14:34,874 --> 00:14:38,010 YOU CAN'T EXPLAIN EVERYTHING THAT'S BEEN GOING ON. 285 00:14:38,110 --> 00:14:41,680 BUT TELL US ABOUT THE CERTAIN ELEMENTS WHEN IT COMES TO THE 286 00:14:41,780 --> 00:14:47,586 RESCUES THAT HAVE TAKEN PLACE, AGENCIES INVOLVED. 287 00:14:47,686 --> 00:14:50,556 >> MOST RESOURCES ARE LOCAL RESOURCES THAT WE SUPPORT WITH 288 00:14:50,656 --> 00:14:53,525 STATE SEARCH AND RESCUE PROGRAM 289 00:14:55,194 --> 00:14:57,396 AND WE'VE BEEN SURGING FROM THE WESTERN PART OF THE STATE 290 00:14:57,496 --> 00:15:01,433 PUSHING THEM EAST TO THE AFFECTED AREA. 291 00:15:01,533 --> 00:15:04,303 WE DON'T WANT TO BE LATE TO NEED. 292 00:15:04,403 --> 00:15:07,640 THAT'S BEEN OUR BIGGEST PUSH, GET FOLKS WHERE THEY NEED TO BE, 293 00:15:07,740 --> 00:15:09,408 TO BE EFFECTIVE AND THERE AT THE RIGHT TIME. 294 00:15:09,508 --> 00:15:13,212 >> HOW DO YOU GO ABOUT DETERMINING WHERE THE 295 00:15:13,312 --> 00:15:14,580 GREATEST NEED IS? 296 00:15:14,680 --> 00:15:20,352 >> SO, OUR FLOOD PLAIN MANAGERS WORKED DILIGENTLY OVER TEN YEARS 297 00:15:20,452 --> 00:15:22,855 TO BUILD DIGITAL FLOOD PLAIN MANAGEMENT TO PREDICT WHERE THE 298 00:15:22,955 --> 00:15:26,058 PROBLEMS WILL BE BASED ON WEATHER INFORMATION FROM THE 299 00:15:26,158 --> 00:15:29,128 WEATHER SERVICE AND OUR OWN METEOROLOGISTS, DRIVING 300 00:15:29,228 --> 00:15:32,231 RESOURCES, WHERE WE PLACE THEM AS WELL AS HISTORY. 301 00:15:32,331 --> 00:15:37,970 MOST PEOPLE REMEMBER HURRICANE FLOYD AND OTHER MAIN EVENTS THAT 302 00:15:38,070 --> 00:15:40,472 HELPED US IMPROVE OVER TIME >> YOU CAN'T GIVE AN EXACT 303 00:15:40,572 --> 00:15:42,141 NUMBER BUT THERE HAVE BEEN PLENTY. 304 00:15:42,241 --> 00:15:46,879 HOW MANY RESCUE EVENTS HAVE YOU HAD SINCE THE 305 00:15:46,979 --> 00:15:47,346 MATTHEW EVENT STARTED? 306 00:15:47,446 --> 00:15:48,714 >> YES, SIR. 307 00:15:48,814 --> 00:15:52,851 AS OF THIS MORNING WE HAD OVER 1400 RESCUES GOING DOWN AS WELL 308 00:15:52,952 --> 00:15:56,155 AS THE LUMBERTON EVENT WHERE THEY ARE STILL WORKING NOW. 309 00:15:56,255 --> 00:16:00,626 THEY EXPECT TO MAKE RESCUES IN LUMBERTON UNTIL MIDNIGHT OR 310 00:16:00,726 --> 00:16:03,996 LATER, 60% DONE WITH GETTING PEOPLE OUT OF LUMBERTON AND THEY 311 00:16:04,096 --> 00:16:06,999 HAVE BEEN SO ENGAGED TODAY WE HAVEN'T WANTED TO BOTHER THEM 312 00:16:07,099 --> 00:16:08,334 GETTING NUMBERS. 313 00:16:08,434 --> 00:16:10,369 WE'LL GET THOSE NUMBERS TONIGHT AND SHOULD HAVE A NEW NUMBER 314 00:16:10,469 --> 00:16:11,704 IN THE MORNING. 315 00:16:11,804 --> 00:16:16,442 >> WHEN YOU LOOK AT THE FIRST RESPONDERS, COMING INTO THESE 316 00:16:16,542 --> 00:16:22,214 EVENTS, I KNOW PEOPLE WONDER HOW THEY GET TRAINED AND IT SEEMS 317 00:16:22,314 --> 00:16:24,950 LIKE SOME PEOPLE I'VE BEEN TALKING TO SAY, YOU KNOW, THIS 318 00:16:25,050 --> 00:16:30,556 IS WHAT WE TRAIN FOR BECAUSE I'VE SEEN LIKE IN THE NEWS, ONE 319 00:16:30,656 --> 00:16:34,226 RESPONDER TRYING -- WELL, RESCUING THREE PEOPLE AT A TIME. 320 00:16:34,326 --> 00:16:37,529 IT'S LIKE HOW DO YOU TRAIN AND KEEP THAT KIND OF STAMINA GOING? 321 00:16:37,629 --> 00:16:40,833 >> THE MOST IMPORTANT THING FOR THESE GUYS AND GIRLS IS PASSION 322 00:16:40,933 --> 00:16:42,067 TO DO THE JOB. 323 00:16:42,167 --> 00:16:43,802 THEY WANT TO HELP THEIR COMMUNITY AND THEIR STATE, AND 324 00:16:43,902 --> 00:16:48,140 RIGHT NOW IS ONE OF THE MOST TRYING TIMES IN A LOT OF THESE 325 00:16:48,240 --> 00:16:51,043 FOLKS' LIFETIME, MOST REMEMBER FLOYD BUT SOME WERE CHILDREN 326 00:16:51,143 --> 00:16:51,944 WHEN THAT OCCURRED. 327 00:16:52,044 --> 00:16:53,245 GETTING THOSE FOLKS OUT THERE. 328 00:16:53,345 --> 00:16:56,015 THEY HAVE A PASSION TO MAKE AN IMPACT AND TO SAVE LIVES AND 329 00:16:56,115 --> 00:17:00,386 ANYTHING THEY CAN DO TO HELP THE COMMUNITY IS WHAT DRIVES THEM. 330 00:17:00,486 --> 00:17:05,157 >> WHAT ARE THE MOST TYPICAL TYPES OF RESCUES 331 00:17:05,257 --> 00:17:06,458 THAT YOU'VE SEEN? 332 00:17:06,558 --> 00:17:10,062 IS IT IN THE WATER, RESCUING PEOPLE FROM HOUSE TOPS, WHAT ARE 333 00:17:10,162 --> 00:17:12,131 THE BIGGEST RESCUES YOU'VE BEEN EXPERIENCING? 334 00:17:12,231 --> 00:17:14,400 >> IT'S BEEN A COMBINATION OF THOSE. 335 00:17:14,500 --> 00:17:16,702 THERE'S SOME FLASH FLOODING THAT OCCURRED ESPECIALLY YESTERDAY 336 00:17:16,802 --> 00:17:19,638 WHEN THE RAIN WAS COMING DOWN, AND THAT CAUSED PEOPLE TO GET ON 337 00:17:19,738 --> 00:17:23,909 ROOFS AND PORCHES OR ANYWHERE THEY COULD GET. 338 00:17:24,009 --> 00:17:26,912 WE'VE ALSO STILL HAVE CHALLENGES WITH PEOPLE TRYING TO DRIVE 339 00:17:27,012 --> 00:17:30,349 THROUGH FLOOD WATER, THE MOST DISHEARTENING BECAUSE YOU DON'T 340 00:17:30,449 --> 00:17:36,021 HAVE TO GO THROUGH IT, MOST CASES THERE'S NO NEED TO PUT 341 00:17:36,121 --> 00:17:37,890 YOURSELF AT RISK. 342 00:17:37,990 --> 00:17:39,691 THERE'S BAD OUTCOMES, THAT'S OUR BIGGEST CHALLENGE. 343 00:17:39,792 --> 00:17:41,994 >> THIS QUESTION, I HATE TO ASK. 344 00:17:42,094 --> 00:17:45,631 I KNOW YOUR PRIORITY IS SAVING LIVES OF PEOPLE, BUT AS WE'VE 345 00:17:45,731 --> 00:17:50,436 LOOKED ON TELEVISION AND SEVERAL PLACES YOU'VE HAD A SITUATION 346 00:17:50,536 --> 00:17:52,204 WHERE THERE ARE ANIMALS AND PETS. 347 00:17:52,304 --> 00:17:57,509 HOW DO YOU MAKE THE DETERMINATION OF SAVING A PET, 348 00:17:57,609 --> 00:17:58,610 SAY, VERSUS A PERSON. 349 00:17:58,710 --> 00:18:00,546 >> OBVIOUSLY PEOPLE ARE NUMBER ONE PRIORITY. 350 00:18:00,646 --> 00:18:03,215 BUT MOST PEOPLE, A LOT OF PEOPLE WON'T EVACUATE WITHOUT THEIR 351 00:18:03,315 --> 00:18:09,221 ANIMALS SO WE NEED TO GET THEM TO AS WELL TO MAKE SURE THEY CAN 352 00:18:10,589 --> 00:18:12,024 BOTH BE SAFE IN SHELTERS. 353 00:18:12,124 --> 00:18:15,627 WE'LL TRY TO RESCUE THEIR ANIMALS, CATS AND DOGS AND THOSE 354 00:18:15,727 --> 00:18:19,164 KIND OF THINGS, AND TRY TO DO THE BEST WE CAN TO GET EVERYBODY 355 00:18:19,264 --> 00:18:22,434 AND ALL THE ANIMALS OUT OF THOSE AFFECTED AREAS. 356 00:18:22,534 --> 00:18:25,504 >> AND ANOTHER THING ON SOME INSTANCES DEALING WITH 357 00:18:25,604 --> 00:18:27,106 LIVESTOCK, HOW DO YOU DEAL WITH THAT? 358 00:18:27,206 --> 00:18:28,440 >> YES, SIR. 359 00:18:28,540 --> 00:18:31,009 THE DEPARTMENT OF AGRICULTURE IS EXTREMELY ENGAGED IN THAT AND 360 00:18:31,110 --> 00:18:33,645 TRYING TO LOOK AHEAD AT WHERE THE WATER IS GOING AND TRYING TO 361 00:18:33,745 --> 00:18:37,549 GET LIVESTOCK OUT OF THE WAY AS WELL AS ADDRESSING THOSE NEEDS 362 00:18:37,649 --> 00:18:38,884 AS THEY POP UP. 363 00:18:38,984 --> 00:18:41,587 AND THEY DO A REALLY GOOD JOB OF TRYING TO ADDRESS THOSE NEEDS 364 00:18:41,687 --> 00:18:44,289 AND SUPPORT THE SEARCH AND RESCUE TEAMS BECAUSE SOME DON'T 365 00:18:44,389 --> 00:18:49,361 HAVE AS MUCH EXPERIENCE WITH LIVESTOCK OBVIOUSLY AS PRESENTS 366 00:18:49,461 --> 00:18:51,563 UNIQUE CHALLENGES. 367 00:18:51,663 --> 00:18:58,237 >> NOW, OF COURSE, WE'VE HAD A LOT OF WARNINGS PRIOR TO MATTHEW 368 00:18:58,337 --> 00:19:02,374 HITTING, AFTER MATTHEW HITTING, SOMETIMES PEOPLE DON'T 369 00:19:02,474 --> 00:19:03,609 HEED THE WARNINGS. 370 00:19:03,709 --> 00:19:06,879 WHAT TYPE OF ADVICE WOULD YOU HAVE FOR FOLKS RIGHT NOW? 371 00:19:06,979 --> 00:19:11,049 >> OUR BIGGEST THING IS TO NOT PUT OUR RESCUERS IN RISK THAT'S 372 00:19:11,150 --> 00:19:12,317 NOT NECESSARY. 373 00:19:12,417 --> 00:19:14,353 SO WHEN YOU'RE DRIVING THROUGH FLOODWATERS OR TAKING RISK 374 00:19:14,453 --> 00:19:16,622 THAT'S NOT NEEDED, YOU'RE PUTTING RESCUERS AT RISK. 375 00:19:16,722 --> 00:19:20,092 WE WANT TO TRY TO MAKE SURE ALL OF THEM COME HOME AS WELL. 376 00:19:20,192 --> 00:19:24,663 DO WHAT YOU CAN TO MINIMIZE THE RISK TO RESCUERS AND YOURSELF BY 377 00:19:24,763 --> 00:19:28,133 STAYING OUT OF THE FLOODED STREETS, OUT 378 00:19:28,233 --> 00:19:29,101 OF FLOODED COMMUNITIES. 379 00:19:29,201 --> 00:19:31,270 DON'T DRIVE THROUGH TO SEE THE DAMAGE. 380 00:19:31,370 --> 00:19:34,506 WAIT UNTIL RESCUES CAN BE DONE AND WATER GOES AWAY AND WORRY 381 00:19:34,606 --> 00:19:38,177 ABOUT THOSE THINGS BUT LET THE PROFESSIONALS DO THEIR WORK. 382 00:19:38,277 --> 00:19:39,578 STAY HOME IF YOU CAN. 383 00:19:39,678 --> 00:19:43,415 ALLOW SOME TIME FOR THE RESCUERS TO DO THEIR JOB. 384 00:19:43,515 --> 00:19:45,150 >> YOU HAD MENTIONED THE HOME. 385 00:19:45,250 --> 00:19:50,455 WHAT IF YOU'RE IN A SITUATION WHERE, OKAY, EVERYTHING IS FINE, 386 00:19:50,556 --> 00:19:55,260 NO SIGNS OF WATER, BUT THEN THE NEXT THING YOU KNOW, YOU'RE 387 00:19:55,360 --> 00:19:56,361 BEING FLOODED. 388 00:19:56,461 --> 00:20:00,499 WHAT TYPE OF STEPS SHOULD SOMEONE TAKE IN ORDER TO 389 00:20:00,599 --> 00:20:01,833 TRY TO GET RESCUED? 390 00:20:01,934 --> 00:20:03,969 >> OBVIOUSLY NOTIFYING PEOPLE OF THE ISSUE IS THE FIRST THING. 391 00:20:04,069 --> 00:20:07,439 THAT CAN BE A CHALLENGE IF THE PHONE LINES WITH DOWN, CELL 392 00:20:07,539 --> 00:20:10,842 PHONES AROUND WORKING BUT TRY TO NOTIFY SOMEONE OF THE INCIDENT. 393 00:20:10,943 --> 00:20:13,412 GET TO HIGHER GROUND, A HIGHER PART OF THE HOUSE. 394 00:20:13,512 --> 00:20:19,551 DON'T TRY TO WADE THROUGH FLOODED STREETS OR MOVING WATER, 395 00:20:19,651 --> 00:20:22,020 IT'S RELENTLESS, THAT GETS PEOPLE KILLED TRYING TO GO 396 00:20:22,120 --> 00:20:23,322 INTO THE WATER. 397 00:20:23,422 --> 00:20:24,790 IF YOU DON'T HAVE ANY OTHER OPTIONS THAT MAY BE YOUR BEST 398 00:20:24,890 --> 00:20:28,026 CHOICE BUT THAT SHOULD BE YOUR ABSOLUTE LAST RESORT. 399 00:20:28,126 --> 00:20:34,233 >> AND IF THEY SEE THEMSELVES IN A SITUATION, WHO 400 00:20:34,333 --> 00:20:35,534 SHOULD THEY CONTACT? 401 00:20:35,634 --> 00:20:37,069 >> CALL THEIR LOCAL 911 AND THAT 911 SYSTEM WILL PROVIDE THEM 402 00:20:37,169 --> 00:20:39,271 SERVICES JUST LIKE THEY DO DAY TO DAY. 403 00:20:39,371 --> 00:20:41,974 THERE MAY BE SOME VOLUME COMING IN SO THEY ARE GOING TO TRY TO 404 00:20:42,074 --> 00:20:45,811 GET TO THEM AS QUICK AS THEY CAN. 405 00:20:45,911 --> 00:20:46,478 BE PATIENT. 406 00:20:46,578 --> 00:20:48,180 THERE'S A LOT GOING ON. 407 00:20:48,280 --> 00:20:50,048 WE UNDERSTAND THEIR EMERGENCY IS IMPORTANT AS WELL. 408 00:20:50,148 --> 00:20:54,219 WE'RE GETTING TO THEM AS FAST AS WE CAN. 409 00:20:54,319 --> 00:20:56,922 >> THE DAMAGE IS WIDESPREAD, IT WILL KEEP INSURANCE COMPANIES 410 00:20:57,022 --> 00:20:58,357 BUSY HANDLING CLAIMS. 411 00:20:58,457 --> 00:21:03,262 UNC-TV'S JEFF SMITH SPOKE WITH NORTH CAROLINA INSURANCE 412 00:21:03,362 --> 00:21:05,063 COMMISSIONER WAYNE GOODWIN. 413 00:21:05,163 --> 00:21:08,967 >> THERE'S STILL AFTER-EFFECTS HAPPENING WITH THE FLOODING, 414 00:21:09,067 --> 00:21:12,204 STILL DAMS BREAKING, LEVEES BREAKING, WATER STILL 415 00:21:12,304 --> 00:21:13,505 COULD COME UP. 416 00:21:13,605 --> 00:21:15,374 WHAT DO PEOPLE NEED TO KNOW TO BE READY JUST IN CASE AS WE 417 00:21:15,474 --> 00:21:17,442 CONTINUE TO LET THE WATER GO AWAY? 418 00:21:17,542 --> 00:21:21,513 >> WELL, FIRST OF ALL, JUST BECAUSE THE MAPS SHOW A STORM 419 00:21:21,613 --> 00:21:24,016 MOVED ON, THE WATERS WILL CONTINUE TO CREST AND WILL BE 420 00:21:24,116 --> 00:21:25,784 SEVERAL MORE DAYS. 421 00:21:25,884 --> 00:21:28,587 DON'T ASSUME THE WORST IS OVER YET. 422 00:21:28,687 --> 00:21:32,924 SO FIRST I'D RECOMMEND BE SAFE. 423 00:21:33,025 --> 00:21:35,794 AND MEANWHILE, TAKE CARE OF YOURSELF AND FAMILY, DOCUMENT 424 00:21:35,894 --> 00:21:42,534 DAMAGE AS BEST YOU CAN BY PHOTOGRAPHIC EVIDENCE. 425 00:21:42,634 --> 00:21:45,170 MOST FOLKS HAVE SMARTPHONES, TAKE PHOTOGRAPHS AND MAKE LISTS. 426 00:21:45,270 --> 00:21:46,938 SECONDLY CONTACT YOUR INSURANCE ADJUSTOR. 427 00:21:47,039 --> 00:21:49,341 WE HAVE GREAT RESOURCES AVAILABLE THROUGH THE DEPARTMENT 428 00:21:49,441 --> 00:21:50,075 OF INSURANCE. 429 00:21:50,175 --> 00:21:53,312 THERE'S A TOLL FREE NUMBER. 430 00:21:53,412 --> 00:21:54,046 855-408-1212. 431 00:21:54,146 --> 00:21:58,317 OR YOU CAN GO TO ONE OF TWO 432 00:21:58,417 --> 00:22:02,354 WEBSITES, ncdoi.com, OR nchurriclaims.com. 433 00:22:02,454 --> 00:22:06,725 >> FOR THOSE PEOPLE WHO CAN'T EVEN GET TO ACCESS THEIR 434 00:22:06,825 --> 00:22:08,994 PROPERTY, MAYBE THEY EVACUATED, TRYING TO COME BACK, WHAT DO 435 00:22:09,094 --> 00:22:12,864 THEY NEED TO KNOW WHEN COMING BACK, IS IT START TAKING 436 00:22:12,964 --> 00:22:14,566 PICTURES AS SOON AS THEY GET BACK? 437 00:22:14,666 --> 00:22:17,636 START WRITING THINGS DOWN? 438 00:22:17,736 --> 00:22:19,638 CALL THEIR INSURANCE COMPANY FIRST? 439 00:22:19,738 --> 00:22:22,741 PEOPLE FORGET WHAT TO DO WHEN THEY PANIC WHEN THE SITUATION IS 440 00:22:22,841 --> 00:22:24,009 LIKE THIS. 441 00:22:24,109 --> 00:22:26,111 >> THIS APPLIES TO EVERYBODY BECAUSE WE DON'T HAVE STORMS 442 00:22:26,211 --> 00:22:28,447 LIKE THIS EVERY DAY. 443 00:22:28,547 --> 00:22:33,452 OF COURSE, THIS IS QUITE UNPRECEDENTED 444 00:22:33,552 --> 00:22:39,491 WITH THE FLOODWATERS THAT ARE INVOLVED. 445 00:22:39,591 --> 00:22:42,160 IF YOU CAN REACH IT SAFELY, DOCUMENT. 446 00:22:42,260 --> 00:22:46,031 IF THE WATERS HAVEN'T CRESTED WHERE YOUR PROPERTY IS OR IF 447 00:22:46,131 --> 00:22:50,602 LOCAL FIREFIGHTERS SAY DO NOT APPROACH THE PROPERTY YET THEN 448 00:22:50,702 --> 00:22:53,905 CONTACT YOUR INSURANCE AGENT SO THAT THE CLAIM CAN BE OPENED AND 449 00:22:54,005 --> 00:22:58,276 THAT AN ADJUSTOR CAN BE ASSIGNED FOR YOU TO HAVE AN INSURANCE 450 00:22:58,377 --> 00:23:01,213 CLAIM, APPROPRIATELY REVIEWED AND PAID UPON, THERE NEEDS TO BE 451 00:23:01,313 --> 00:23:07,085 AN ADJUSTOR ASSIGNED TO THAT SO THAT WILL NECESSITATE CONTACTING 452 00:23:07,185 --> 00:23:08,720 YOUR INSURANCE COMPANY. 453 00:23:08,820 --> 00:23:13,458 >> FOR THOSE PEOPLE WITHOUT FLOOD INSURANCE, DIDN'T LIVE IN 454 00:23:15,761 --> 00:23:18,930 THE FLOOD PLAIN, WHAT CAN THEY DO WHEN THEY GET BACK? 455 00:23:19,030 --> 00:23:22,134 >> IF SOMEONE DOES NOT HAVE FLOOD INSURANCE FEMA WILL NEED 456 00:23:22,234 --> 00:23:26,605 TO BE THE POINT OF CONTACT BUT YOU CAN CONTACT THE DEPARTMENT 457 00:23:26,705 --> 00:23:32,377 OF INSURANCE ATncdoi.com OR 855-408-1212 AND OF COURSE EVERY 458 00:23:32,477 --> 00:23:35,647 YEAR WE RECOMMEND THAT FOLKS REVIEW THEIR COVERAGES AND SINCE 459 00:23:35,747 --> 00:23:40,318 THE STORM HAS ALREADY COME AND GONE IT'S INTO LATE TO GET FLOOD 460 00:23:40,419 --> 00:23:42,320 INSURANCE COVERAGE FOR THIS LOSS. 461 00:23:42,421 --> 00:23:47,192 IF YOU HAVE COVERAGE CONTACT THE AGENT AND COMPANY. 462 00:23:47,292 --> 00:23:49,661 THE FLOOD INSURANCE IS THROUGH THE NATIONAL FLOOD INSURANCE 463 00:23:49,761 --> 00:23:52,197 PROGRAM IN MOST INSTANCES, THERE'S CONTACT 464 00:23:52,297 --> 00:23:53,398 INFORMATION FOR THAT. 465 00:23:53,498 --> 00:23:55,867 IF YOU DO NOT HAVE FLOOD INSURANCE CALL THE DEPARTMENT OF 466 00:23:55,967 --> 00:24:01,072 INSURANCE AND WE WILL CONNECT YOU WITH THE APPROPRIATE 467 00:24:01,173 --> 00:24:02,340 PERSON AT FEMA. 468 00:24:02,441 --> 00:24:06,278 >> HOW BIG IS THIS FOR THE INSURANCE DEPARTMENT, HOW BIG OF 469 00:24:06,378 --> 00:24:09,014 AN ISSUE IS THIS, THE CLAIMS YOU'RE DEALING WITH, 470 00:24:09,114 --> 00:24:10,348 TYPE OF MONEY? 471 00:24:10,449 --> 00:24:12,484 IS THERE EVEN A START OF LOOKING AT HOW BIG THIS IS GOING TO BE 472 00:24:12,584 --> 00:24:13,718 FINANCIALLY FROM THE INSURANCE SIDE? 473 00:24:13,819 --> 00:24:16,655 >> IT'S STILL TOO EARLY TO TELL. 474 00:24:16,755 --> 00:24:19,991 AS INDICATED, THE WATERS WILL NOT CREST FOR A FEW MORE DAYS. 475 00:24:20,091 --> 00:24:25,363 AND EVEN THOUGH FLOOD INSURANCE AND FLOOD DAMAGE COMES THROUGH 476 00:24:25,464 --> 00:24:28,533 OTHER REGULATED AGENCIES, THERE STILL WILL BE CLAIMS, STILL 477 00:24:28,633 --> 00:24:31,536 CONSUMERS IMPACTED AND PROPERTY DAMAGE, SO IT WILL BE WEEKS AND 478 00:24:31,636 --> 00:24:35,841 MONTHS BEFORE WE HAVE A GRIP AS TO HOW FAR AND WIDE THE DAMAGE 479 00:24:35,941 --> 00:24:40,145 IS, BUT FROM ALL I'VE HEARD FROM BOTH THE INSURANCE SIDE OF MY 480 00:24:40,245 --> 00:24:43,615 SHOP AS WELL AS STATE FIRE MARSHAL SIDE, I'M ALSO THE STATE 481 00:24:43,715 --> 00:24:47,085 FIRE MARSHAL, THE FLOODING IS UNPRECEDENTED AND CERTAINLY 482 00:24:47,185 --> 00:24:50,789 SURPASSES RECORDS SET BY HURRICANE FLOYD AND BY THE STORM 483 00:24:50,889 --> 00:24:54,526 THAT WE USE AS A BAROMETER, HURRICANE HAZEL. 484 00:24:54,626 --> 00:24:56,862 >> YOU MENTIONED THE FIRE MARSHAL SIDE OF THINGS. 485 00:24:56,962 --> 00:25:00,832 WE HAVEN'T HEARD OF ANY EXTREMELY BIG FIRE ISSUES GOING 486 00:25:00,932 --> 00:25:04,569 ON UNLIKE THE ONE IN SOUTH CAROLINA, MYRTLE BEACH AREA. 487 00:25:04,669 --> 00:25:07,672 BUT PEOPLE WILL BE COMING BACK, ELECTRICITY IS COMING BACK ON. 488 00:25:07,772 --> 00:25:10,809 WHAT SHOULD PEOPLE DO TO BE SAFE ON THAT END EVEN TO MAKE SURE 489 00:25:10,909 --> 00:25:16,615 THEY ARE NOT PLUGGING IN THINGS INTO A WET WALL, WET SOCKETS AND 490 00:25:16,715 --> 00:25:18,083 UNGROUNDED CABLES MAYBE. 491 00:25:18,183 --> 00:25:19,417 >> EXCELLENT QUESTION. 492 00:25:19,518 --> 00:25:25,056 IF YOUR HOME HAS BEEN DAMAGED, HIGH FLOODWATERS, CONTACT YOUR 493 00:25:25,156 --> 00:25:27,826 LOCAL FIRE DEPARTMENT, CONTACT YOUR LOCAL ELECTRICIAN OR ANY 494 00:25:27,926 --> 00:25:31,196 OTHER FOLKS WHO CAN HELP ENSURE THAT YOUR PRODUCT IS 495 00:25:31,296 --> 00:25:32,397 SAFE TO ENTER. 496 00:25:32,497 --> 00:25:34,499 THERE'S STILL MANY FOLKS WHO DO NOT HAVE POWER YET. 497 00:25:34,599 --> 00:25:37,669 SO AS WE LEARN THE EXTENT OF POWER LINES THAT HAVE FALLEN, 498 00:25:37,769 --> 00:25:41,573 EXTENT OF TREES THAT HAVE FALLEN ON HOMES AND DAMAGED ELECTRICAL 499 00:25:41,673 --> 00:25:45,277 LINES, IT IS IMPORTANT TO CONTACT EXPERTS SO YOU CAN GO 500 00:25:45,377 --> 00:25:46,578 HOME SAFELY. 501 00:25:46,678 --> 00:25:52,217 I WOULD LIKE TO ADD THAT AS WE WERE AWAITING THE INSURANCE 502 00:25:52,317 --> 00:25:55,253 NUMBERS TO BEGIN ARRIVING, I HAVE DEPLOYED BY STATE FIRE 503 00:25:55,353 --> 00:25:57,923 MARSHAL'S OFFICE TEAM TO THE AFFECTED COUNTIES. 504 00:25:58,023 --> 00:26:01,326 AND WE'RE ASSISTING COUNTIES THAT HAVE REQUESTED OUR HELP. 505 00:26:01,426 --> 00:26:04,763 THERE ARE MANY FIRE DEPARTMENTS AND RESCUE DEPARTMENTS THAT HAVE 506 00:26:04,863 --> 00:26:07,265 BEEN OVERWHELMED BY THE NUMBER OF RESCUES. 507 00:26:07,365 --> 00:26:11,303 I THINK Y'ALL HAVE COVERED THE FACT THAT DUE TO FLOODING PEOPLE 508 00:26:11,403 --> 00:26:13,939 HAVE BEEN RESCUED FROM THEIR BUSINESSES, FROM THEIR HOMES, 509 00:26:14,039 --> 00:26:15,807 FROM THEIR MOBILE HOMES. 510 00:26:15,907 --> 00:26:20,612 AND WE ARE PROVIDING ASSISTANCE NOT ONLY FROM MY SHOP BUT 511 00:26:20,712 --> 00:26:22,847 COORDINATING WITH OTHER FIRE DEPARTMENTS, FROM COUNTIES FROM 512 00:26:22,948 --> 00:26:26,551 THE WEST, WHO ARE HEADING TO THE EAST TO ASSIST. 513 00:26:26,651 --> 00:26:30,722 >> EVEN INCLUDES PEOPLE TRYING TO DRIVE THROUGH IT. 514 00:26:30,822 --> 00:26:34,326 AUTO INSURANCE AS WELL AS SAFETY SIDE OF THINGS. 515 00:26:34,426 --> 00:26:36,294 DRIVING IN THIS STUFF IS NOT SMART. 516 00:26:36,394 --> 00:26:37,529 >> YOU'RE EXACTLY RIGHT. 517 00:26:37,629 --> 00:26:39,431 THERE ARE PEOPLE WHO THINK, OH, IT WON'T HAPPEN TO ME. 518 00:26:39,531 --> 00:26:42,634 THEY WILL DRIVE THEIR CAR INTO WHAT THEY BELIEVE IS A SMALL 519 00:26:42,734 --> 00:26:47,205 PUDDLE OF WATER WHICH WINDS UP BEING MUCH DEEPER 520 00:26:47,305 --> 00:26:48,540 THAN THEY ANTICIPATED. 521 00:26:48,640 --> 00:26:50,175 BEST THING IS STAY OFF THE ROADS THAT HAVE BEEN CLOSED, OFF THE 522 00:26:50,275 --> 00:26:52,410 ROADS WHERE THEY HAVE SIGNIFICANT FLOODING. 523 00:26:52,510 --> 00:26:53,778 CHECK YOUR LOCAL NEWS REPORTS. 524 00:26:53,878 --> 00:26:56,748 TALK WITH YOUR LOCAL POLICE AND OTHER FIRST RESPONDERS AND BE 525 00:26:56,848 --> 00:26:58,750 SMART ABOUT IT. 526 00:26:58,850 --> 00:27:02,487 MOST OF THE INJURIES WE HEAR ABOUT CAN BE PREVENTED. 527 00:27:02,587 --> 00:27:05,657 OF COURSE, YOU KNOW, OUR PRAYERS GO OUT TO THE FAMILIES THAT HAVE 528 00:27:05,757 --> 00:27:07,726 LOST LOVED ONES DURING THE STORM. 529 00:27:07,826 --> 00:27:10,996 BUT WE STILL HAVE SOME DAYS AND WEEKS TO GO BEFORE WE HAVE A 530 00:27:11,096 --> 00:27:15,900 GOOD GRIP ASS TO WHAT THE IMPACT IS. 531 00:27:16,001 --> 00:27:18,536 >> FOR THOSE WHO CAN GET TO THE WEBSITE, THE INFORMATION IS ON 532 00:27:18,637 --> 00:27:21,172 THE WEBSITE, ALL THE DIFFERENT NUMBERS. 533 00:27:21,272 --> 00:27:22,407 FEMA'S INFORMATION AS WELL. 534 00:27:22,507 --> 00:27:23,608 >> YES. 535 00:27:23,708 --> 00:27:27,212 >> YOU CAN LOOK UP YOUR INSURANCE AGENT, IF YOU LOST 536 00:27:27,312 --> 00:27:28,913 YOUR PAPERWORK YOU HAVE THOSE THINGS ON YOUR WEBSITE. 537 00:27:29,014 --> 00:27:31,950 HOW IMPORTANT IS IT TO MAKE SURE PEOPLE GO THERE TO FIND SOURCES 538 00:27:32,050 --> 00:27:35,887 TO MAKE SURE THEY HAVE A STARTING POINT? 539 00:27:35,987 --> 00:27:40,725 >> IT'S BEST TO HAVE A ONE-STOP SHOP, ONE WEBSITE ADDRESS AND 540 00:27:40,825 --> 00:27:41,993 TOLL-FREE NUMBER. 541 00:27:42,093 --> 00:27:45,296 IF YOU GO TO THAT WEBSITE OR NUMBER YOU CAN FIND ALL THE 542 00:27:45,397 --> 00:27:47,732 OTHER CONTACT INFORMATION FOR WHATEVER DIRECTION YOU HAVE TO 543 00:27:47,832 --> 00:27:49,768 GO DEPENDING ON THE LOSS YOU'VE GOT. 544 00:27:49,868 --> 00:27:53,905 THE TOLL FREE NUMBER IS 855-408-1212. 545 00:27:54,005 --> 00:27:58,743 AND THE WEBSITE FOR THE DEPARTMENT OF INSURANCE IS 546 00:27:58,843 --> 00:27:59,944 ncdoi.com. 547 00:28:00,045 --> 00:28:04,315 PARALLEL TO THAT THERE IS IT A WEBSITE, RELATED TO THIS 548 00:28:04,416 --> 00:28:06,818 WEBSITE, CALLED nchurriclaims.com. 549 00:28:06,918 --> 00:28:09,721 BUT REMEMBER ncdoi.com, THAT WILL PROVIDE RESOURCE 550 00:28:09,821 --> 00:28:12,724 INFORMATION AND CONTACT INFORMATION THAT YOU NEED TO NOT 551 00:28:12,824 --> 00:28:15,193 ONLY THROUGH THIS TIME OF RECOVERY BUT TO HELP US DURING 552 00:28:15,293 --> 00:28:17,595 THE REBUILDING PROS ET CETERA. 553 00:28:17,696 --> 00:28:22,701 >> OUR COLLEAGUES AT WRAL-TV ARE SHARING THEIR DRAWN VIDEO 554 00:28:22,801 --> 00:28:26,271 FOOTAGE OF MONDAY'S FLY-OVER, THIS FOOTAGE IS 555 00:28:26,371 --> 00:28:27,472 FROM ROBISON COUNTY. 556 00:28:27,572 --> 00:28:30,241 IT'S RAW FOOTAGE WITHOUT NARRATION SO YOU SEE THE VIDEO 557 00:28:30,341 --> 00:28:35,080 AS NEWS REPORTERS FIRST SAW IT. 558 00:28:35,180 --> 00:28:37,048 ♪ 559 00:29:25,263 --> 00:29:27,298 ♪ 560 00:30:24,789 --> 00:30:26,925 ♪ 561 00:30:47,812 --> 00:30:51,549 >> THERE'S HOTLINE ACTIVATED THE UNITED WAY OF NORTH 562 00:30:51,649 --> 00:30:52,217 CAROLINA IS PROMOTING. 563 00:30:52,317 --> 00:30:55,053 IF YOU NEED HELP IN THE 564 00:30:56,721 --> 00:30:58,857 AFTERMATH OF HURRICANE MATTHEW, 211, MITCH LEWIS LEARNED ABOUT 565 00:30:58,957 --> 00:31:02,393 IT FROM THE UNITED WAY STATE DIRECTOR. 566 00:31:02,493 --> 00:31:04,562 HE MET LAURA MARX EARLIER. 567 00:31:04,662 --> 00:31:07,832 >> WE'RE DEALING WITH THE REMNANTS OF HURRICANE MATTHEW. 568 00:31:07,932 --> 00:31:08,933 >> UH-HUH. 569 00:31:09,033 --> 00:31:12,136 >> HOW DOES THE UNITED WAY FIT INTO THE PROCESS 570 00:31:12,237 --> 00:31:13,504 OF SERVING PEOPLE? 571 00:31:13,605 --> 00:31:17,775 >> UNITED WAY OF NORTH CAROLINA IS THE MEMBER ASSOCIATION FOR 572 00:31:17,876 --> 00:31:20,411 ALL THE ALL 55 UNITED WAYS ACROSS THE STATE. 573 00:31:20,511 --> 00:31:26,551 ONE THING WE DO BESIDES SUPPORTING THEM DAY DAY TO DAYS 574 00:31:26,651 --> 00:31:28,152 RUN THE 211 SYSTEM. 575 00:31:28,253 --> 00:31:29,020 >> EXPLAIN THE 211 SYSTEM. 576 00:31:29,120 --> 00:31:31,556 SOME PEOPLE MAY NOT BE AWARE. 577 00:31:31,656 --> 00:31:33,658 >> 211 IS INFORMATION AND REFERRAL HOTLINE. 578 00:31:33,758 --> 00:31:37,662 PEOPLE CALL US IN TIMES OF DISASTER AND EVERY SINGLE DAY 579 00:31:37,762 --> 00:31:41,299 FOR HEALTH AND HUMAN SERVICES NEEDS, 211 CAN BE DIALED. 580 00:31:41,399 --> 00:31:42,133 IT'S FREE. 581 00:31:42,233 --> 00:31:44,669 IT'S CONFIDENTIAL. 582 00:31:44,769 --> 00:31:46,938 WE HAVE MULTI-LANGUAGES, 170 LANGUAGES WE CAN 583 00:31:47,038 --> 00:31:48,172 HELP PEOPLE WITH. 584 00:31:48,273 --> 00:31:51,609 AND WE DIRECT THEM TO THE BEST RESOURCE THE FIRST TIME, 585 00:31:51,709 --> 00:31:52,944 I LIKE TO SAY. 586 00:31:53,044 --> 00:31:55,980 >> WHAT ARE SOME OF THE THINGS RIGHT NOW YOU'RE GETTING CALLS 587 00:31:56,080 --> 00:31:59,317 FOR IN REFERENCE TO THE REMNANTS OF MATTHEW? 588 00:31:59,417 --> 00:32:01,185 >> SURE. 589 00:32:01,286 --> 00:32:04,455 SO WE'VE KIND OF -- STILL SHELTERING CALLS, PEOPLE HAVE 590 00:32:04,555 --> 00:32:07,225 BEEN IN HOTELS FOR A WHILE, FEELING THE PINCH FINANCIALLY, 591 00:32:07,325 --> 00:32:09,360 THEY ARE LOOKING FOR NEW SHELTER INFORMATION. 592 00:32:09,460 --> 00:32:13,998 HOW TO GET THERE, A LOT OF ROAD QUESTIONS, JUST, YOU KNOW, HARD 593 00:32:14,098 --> 00:32:15,667 TO GET AROUND. 594 00:32:15,767 --> 00:32:19,337 FOOD IS THE BIGGEST CALL TODAY ANYWAY BECAUSE PEOPLE -- THE 595 00:32:19,437 --> 00:32:21,940 FOOD THEY HAVE HAD IN THEIR HOUSE IS STARTING TO DIMINISH 596 00:32:22,040 --> 00:32:23,274 A LITTLE BIT. 597 00:32:23,374 --> 00:32:26,311 WE'RE HELPING THEM GET TO FOOD PANTRIES OR HAVE BLOCK PARTIES 598 00:32:26,411 --> 00:32:30,615 AND SHARE FOOD OR JUST BE CREATIVE AND GET PEOPLE THROUGH 599 00:32:30,715 --> 00:32:32,850 THE NEXT COUPLE DAYS. 600 00:32:32,951 --> 00:32:36,788 >> AS YOU GO ALONG YOU SAY THE PRIORITY IS FOOD. 601 00:32:36,888 --> 00:32:37,555 WHAT FOLLOWS AFTER THAT? 602 00:32:37,655 --> 00:32:42,894 WHAT ARE SOME. 603 00:32:42,994 --> 00:32:46,130 OF THE OTHER PRIORITIES? 604 00:32:46,230 --> 00:32:48,666 >> DEBRIS CLEANUP, MUCK OUT, CONNECTING THEM WITH OTHER 605 00:32:48,766 --> 00:32:51,202 FAITH-BASED ORGANIZATIONS, THOSE IN THE COMMUNITY WHO REALLY WITH 606 00:32:51,302 --> 00:32:54,205 HELP THEM AND MAKE SURE THEY GET BACK ON THEIR FEET IN A 607 00:32:54,305 --> 00:32:56,307 SPEEDY SORT OF WAY. 608 00:32:56,407 --> 00:33:00,011 CONNECTING THEM TO DIFFERENT COUNSELING SERVICES AND DISASTER 609 00:33:00,111 --> 00:33:02,046 CASE MANAGEMENT SERVICES, SO IT'S GOING TO BE A LONG HAUL FOR 610 00:33:02,146 --> 00:33:04,949 PEOPLE AND THEY WILL NEED TO REALLY HAVE A LOT OF SUPPORT TO 611 00:33:05,049 --> 00:33:06,250 GET THROUGH THIS. 612 00:33:06,351 --> 00:33:10,054 >> AND ONCE AGAIN, IF PEOPLE WANT TO FIND OUT MORE ABOUT 211, 613 00:33:10,154 --> 00:33:11,556 WHAT DO THEY NEED TO DO? 614 00:33:11,656 --> 00:33:14,559 >> GO TO NC211.ORG, OR THEY CAN JUST DIAL 211 AND 615 00:33:14,659 --> 00:33:16,694 TRY IT OUT. 616 00:33:16,794 --> 00:33:20,198 >> lET'S HEAD BACK TO THE MANAGEMENT OPERATIONS CENTER 617 00:33:20,298 --> 00:33:22,000 WHERE MITCH LEWIS SPEAKS WITH COLONEL CHRIS WHITMIRE 618 00:33:22,100 --> 00:33:23,368 OF THE U.S. AIR FORCE 619 00:33:24,369 --> 00:33:28,239 >>> YOU'RE WITH THE AIR FORCE, 620 00:33:28,339 --> 00:33:31,743 WHEN THERE ARE EMERGENCIES THAT HAPPEN, ESPECIALLY WHAT WE'RE 621 00:33:31,843 --> 00:33:36,147 DEALING WITH, YOU HEAR A LOT ABOUT THE NATIONAL GUARD. 622 00:33:36,247 --> 00:33:38,383 WHAT IS YOUR ROLE? 623 00:33:38,483 --> 00:33:40,918 >> MY ROLE, AND I WORK VERY CLOSE WITH THE NATIONAL GUARD, 624 00:33:41,019 --> 00:33:43,855 AND FOR THAT MATTER ALL THE PARTNERS OF THE STATE EMERGENCY 625 00:33:43,955 --> 00:33:47,625 RESPONSE TEAM WHICH IS LED BY THE DIVISION OF EMERGENCY 626 00:33:47,725 --> 00:33:52,597 MANAGEMENT, I'M A FEDERAL ENTITY, WHEN I'M HERE, AND AS A 627 00:33:52,697 --> 00:33:57,101 LIAISON WHAT MOST PEOPLE DON'T REALIZE IS STATES HAVE PRIMARY 628 00:33:57,201 --> 00:33:59,670 RESPONSIBILITY FOR THE WELL-BEING OF THEIR CITIZENS. 629 00:33:59,771 --> 00:34:04,742 AND WITH THAT, OUR STATE SETS THE BAR ON ITS ABILITY AND HOW 630 00:34:04,842 --> 00:34:06,244 IT HANDLES EMERGENCY SITUATIONS. 631 00:34:06,344 --> 00:34:08,913 IT DOES A PHENOMENAL JOB AND MANY STATES COME HERE TO EMULATE 632 00:34:09,013 --> 00:34:10,281 HOW WE DO IT. 633 00:34:10,381 --> 00:34:14,485 WHEN IT'S ALL SAID AND DONE YOU CAN'T HAVE AN INFINITE AMOUNT OF 634 00:34:14,585 --> 00:34:18,356 CAPABILITIES FROM A BUDGET STANDPOINT, SO WE ARE 635 00:34:18,456 --> 00:34:20,958 WELL-PREPARED TO HANDLE MOST THINGS MOTHER NATURE THROWS US. 636 00:34:21,059 --> 00:34:25,663 BUT WHEN WE SEE THAT WE HAVE GAPS AND MAYBE JUST LIKE THIS 637 00:34:25,763 --> 00:34:29,400 OPERATION HERE, AFTER SEVERAL DAYS OF USING ALL KINDS OF OUR 638 00:34:29,500 --> 00:34:32,437 RESOURCES YOU START TO RUN THIN. 639 00:34:32,537 --> 00:34:36,607 SO WHEN IT COMMENTS TO THAT, THE STATE REQUEST THROUGH FEMA,ER 640 00:34:36,707 --> 00:34:43,681 WHO THE FEDERAL AGENCY IS, IN THIS CASE IT'S FEMA, A CERTAIN 641 00:34:43,848 --> 00:34:49,554 CAPABILITY, MANY TIMES BECAUSE DOD HAS SO MANY ASSETS, SO MANY 642 00:34:49,654 --> 00:34:52,290 UNIQUE CAPABILITIES, DOD GETS AS IT TASKED. 643 00:34:52,390 --> 00:35:01,866 ONE OF THE INDIVIDUALS SUCH AS MYSELF, WE HAVE AN ARMY, MARINE, 644 00:35:02,567 --> 00:35:06,504 AIR FORCE LIAISON, WE FIND WAYS TO FILL THOSE GAPS IN AS TIMELY 645 00:35:06,604 --> 00:35:08,639 OF A WAY AS POSSIBLE. 646 00:35:08,739 --> 00:35:13,544 >> NOW, AS YOU'VE MENTIONED, IT SEEMS LIKE YOU'VE GOT A LOT OF 647 00:35:13,644 --> 00:35:16,647 COGS TO MAKE THIS PROCESS WORK SMOOTHLY. 648 00:35:16,747 --> 00:35:20,585 WHEN YOU HAVE A SITUATION, AN EMERGENCY SITUATION COME UP, HOW 649 00:35:20,685 --> 00:35:24,255 DO YOU GO ABOUT, ESPECIALLY WHEN YOU'RE LOOKING AT FLOODING, FOR 650 00:35:24,355 --> 00:35:28,226 EXAMPLE, HOW DO YOU GO ABOUT ASSESSING THE DAMAGE? 651 00:35:28,326 --> 00:35:31,062 WHAT'S THAT PROCESS LIKE? 652 00:35:31,162 --> 00:35:34,732 >> OKAY, EVERY DISASTER HAS ITS OWN CHARACTERISTICS. 653 00:35:34,832 --> 00:35:39,036 A HURRICANE, WE HAVE THE LUXURY OF KNOWING IT'S HEADED OUR WAY. 654 00:35:39,137 --> 00:35:41,806 WHAT IT ACTUALLY DOES AND ESPECIALLY WHEN MOTHER NATURE 655 00:35:41,906 --> 00:35:49,247 THROWS YOU A COUPLE CURVE BALLS, SOMETIMES THE LUXURY OF 656 00:35:49,347 --> 00:35:50,615 TIME IS SHORTENED. 657 00:35:50,715 --> 00:35:56,320 SO HOW TO SHORTEN THE RESPONSE TO NEED IS VERY KEY, AND IN 658 00:35:56,420 --> 00:36:02,293 TERMS OF ME AS AN AIR LIAISON, AS AN EXAMPLE, SOME OF THE WAYS 659 00:36:02,393 --> 00:36:07,165 THAT DIFFERENT CAPABILITIES ARE HERE TO HELP NORTH CAROLINA, WE 660 00:36:07,265 --> 00:36:11,202 HAVE COAST GUARD CAPABILITIES THAT HAVE A DAY TO DAY SEARCH 661 00:36:11,302 --> 00:36:17,842 AND RESCUE MISSION, THEY ARE EARNING THEIR PAY IN SPADES. 662 00:36:17,942 --> 00:36:22,180 THE NATIONAL GUARD AND HIGHWAY PATROL ARE KEY DOING HOIST 663 00:36:22,280 --> 00:36:25,082 RESCUES, BEING ABLE TO SEE THE DAMAGE OUT THERE. 664 00:36:25,183 --> 00:36:29,387 NOT EVERY PLACE IS HURT AS BAD AS ANOTHER. 665 00:36:29,487 --> 00:36:33,257 YOU CAN'T ALWAYS TELL FROM THE GROUND OR AIR BUT YOU NEED A WAY 666 00:36:33,357 --> 00:36:36,694 TO FIGURE OUT BEST PRIORITIZING WHERE WE NEED TO PUT OUR 667 00:36:36,794 --> 00:36:39,263 RESPONDERS FIRST FOR LIFE AND LIMB. 668 00:36:39,363 --> 00:36:45,169 I'LL ALSO MENTION THE CIVIL AIR PATROL, MOST PEOPLE SEE IT AS AN 669 00:36:45,269 --> 00:36:48,606 ORGANIZATION OF VOLUNTEERS, IT IS DOING TREMENDOUS 670 00:36:48,706 --> 00:36:49,941 UTILITY RIGHT NOW. 671 00:36:50,041 --> 00:36:51,842 I LOST COUNT OF THE MISSIONS, I HAVEN'T CHECKED IN THE LAST 672 00:36:51,943 --> 00:36:55,313 COUPLE HOURS, BUT THEY HAVE 13 AIRCRAFT FLYING MULTIPLE 673 00:36:55,413 --> 00:36:58,883 MISSIONS JUST TODAY AND WHAT THEY ARE DOING IS THEY ARE DOING 674 00:36:58,983 --> 00:37:02,587 ANYTHING FROM SPOTTING FOR PEOPLE WHO MAY 675 00:37:02,687 --> 00:37:03,921 POSSIBLY BE MISSING. 676 00:37:04,021 --> 00:37:08,192 THEY ARE LOOKING AT DAMAGE TO SEE WHERE DAMS THAT MAY BE 677 00:37:08,292 --> 00:37:10,528 VULNERABLE, WHAT CONDITION AERIAL -- YOU KNOW, WHAT DO THEY 678 00:37:10,628 --> 00:37:14,498 SEE, WHAT PICTURES CAN THEY SEND BACK, AND THEY ALSO ARE DOING 679 00:37:14,599 --> 00:37:19,770 SOME CRITICAL NEED, CARGO AND PASTURE TRANSPORT, SO MANY 680 00:37:19,870 --> 00:37:22,740 MOVING PARTS IN THE AIR PICTURE. 681 00:37:22,840 --> 00:37:26,444 AS A FEDERAL PARTNERS, WE'RE ABLE TO HELP WITH. 682 00:37:26,544 --> 00:37:27,812 AGAIN, WE'RE IN A SUPPORT ROLE. 683 00:37:27,912 --> 00:37:31,048 WE'RE NOT IN A COMMAND OR CONTROL, WE'RE 684 00:37:31,148 --> 00:37:31,849 IN A SUPPORT ROLE. 685 00:37:31,949 --> 00:37:33,818 >> YOU TOUCHED ON THIS EARLIER. 686 00:37:33,918 --> 00:37:38,389 AS FAR AS NORTH CAROLINA IS CONCERNED, WHERE DO WE STAND 687 00:37:38,489 --> 00:37:42,727 WHEN IT COMES TO RESPONDING TO EMERGENCIES, ESPECIALLY COMPARED 688 00:37:42,827 --> 00:37:45,796 TO OTHER STATES IN THE COUNTRY. 689 00:37:45,896 --> 00:37:48,899 >> WELL, I WILL SAY FROM THE PERSPECTIVE OF BEING IN THIS 690 00:37:49,000 --> 00:37:51,235 BUSINESS FOR MANY YEARS, AND MAYBE I'M A LITTLE BIASED 691 00:37:51,335 --> 00:37:55,373 BECAUSE IT IS MY STATE, MY HOME STATE, BUT NORTH CAROLINA 692 00:37:55,473 --> 00:38:01,178 GENERALLY SETS THE BAR AS TO HOW THEY DO EMERGENCY RESPONSE, HOW 693 00:38:01,279 --> 00:38:02,413 THEY HAVE INTERAGENCY COORDINATION. 694 00:38:02,513 --> 00:38:06,384 AND ALSO HOW THEY LEVERAGE LOCAL, STATE AND WHEN NEEDED 695 00:38:06,484 --> 00:38:13,224 FEDERAL CAPABILITIES, AND I WILL SAY THAT THE INFORMATION, 696 00:38:13,324 --> 00:38:16,827 COMMUNICATION, TASKING, BEING A GOOD STEWARD OF TAXPAYERS' 697 00:38:16,927 --> 00:38:23,000 MONEY, I HAVE HEARD MANY PEOPLE FROM MULTIPLE FEDERAL AND STATE 698 00:38:23,100 --> 00:38:26,971 CIRCLES COMPLIMENTARY, AND THEY SHOULD BE, OF HOW GOVERNOR 699 00:38:27,071 --> 00:38:31,709 McCRORY IS HANDLING THINGS, MIKE SPRAYBERRY, THE NORTH 700 00:38:31,809 --> 00:38:37,014 CAROLINA GUARD AND ALL THE PLAYERS, STATE HIGHWAY PATROL, 701 00:38:37,114 --> 00:38:40,318 DEPARTMENT OF AGRICULTURE, THEY HAVE KEY PLAYERS HERE. 702 00:38:40,418 --> 00:38:44,088 AND, AGAIN, THERE'S NOT JUST STATE AND PAID FOLKS, THERE'S 703 00:38:44,188 --> 00:38:45,423 VOLUNTEER ORGANIZATIONS. 704 00:38:45,523 --> 00:38:48,192 I THINK BAPTIST MEN IS GETTING READY TO SET UP TO HAVE A MASS 705 00:38:48,292 --> 00:38:51,762 FEEDING OPERATION IF IT'S NEEDED IN A COUPLE OF THESE PLACES THAT 706 00:38:51,862 --> 00:38:55,399 ARE CERTAINLY IN A VULNERABLE SITUATION. 707 00:38:55,499 --> 00:38:58,836 >> WE HAVEN'T TALKED ABOUT IT MUCH, BUT I MEAN IT IS QUITE 708 00:38:58,936 --> 00:39:03,507 OBVIOUS BECAUSE PEOPLE HAVE BEEN TALKING ABOUT MATTHEW ARRIVING, 709 00:39:03,607 --> 00:39:07,845 THERE WAS A LOT OF PRE-PREPARATION. 710 00:39:07,945 --> 00:39:09,113 WHAT IS YOUR DAY LIKE? 711 00:39:09,213 --> 00:39:13,718 I MEAN, PEOPLE ARE WORKING BEYOND LIKE A NINE-TO-FIVE OF 712 00:39:13,818 --> 00:39:17,321 COURSE, BUT WHAT TYPE OF SCHEDULE ARE YOU ALL ON? 713 00:39:17,421 --> 00:39:19,924 >> WELL, RIGHT NOW, YOU TRY TO HAVE ECONOMY OF RESOURCES AND 714 00:39:20,024 --> 00:39:22,660 TAKE CARE OF YOUR PEOPLE. 715 00:39:22,760 --> 00:39:27,365 SO MONDAY, TUESDAY, WEDNESDAY TIME FRAME THERE WAS MAYBE A 716 00:39:27,465 --> 00:39:30,334 NEED TO START INCREASING THE HOURS, BUT I'VE LOST TRACK OF 717 00:39:30,434 --> 00:39:36,006 WHAT EVEN DAY OF THE WEEK IT IS RIGHT NOW. 718 00:39:36,107 --> 00:39:37,375 WE'RE ON 24-HOUR OPS. 719 00:39:37,475 --> 00:39:42,847 IT'S PRETTY MUCH BY AND LARGE MOST PEOPLE BEHIND THESE WALLS, 720 00:39:42,947 --> 00:39:46,784 THERE'S SEVERAL PEOPLE WHO HAVE SPENT A COUPLE HOURS ON A COT, 721 00:39:46,884 --> 00:39:49,487 GOTTEN BACK UP, BECAUSE THEY WERE -- AND, AGAIN, YOU TRY TO 722 00:39:49,587 --> 00:39:53,290 MAKE SURE YOU'VE GOT SOME BACKFILL, BUT PEOPLE ARE PUTTING 723 00:39:53,391 --> 00:39:56,827 IN VERY LONG HOURS, AND, YOU KNOW, OVER TIME YOU START 724 00:39:56,927 --> 00:39:57,928 TO WEAR DOWN. 725 00:39:58,028 --> 00:40:00,664 BUT REGARDLESS, THIS IS ONE OF THOSE THINGS. 726 00:40:00,765 --> 00:40:03,401 THIS IS WHAT PEOPLE WHO DO EMERGENCY RESPONSE, NO MATTER 727 00:40:03,501 --> 00:40:05,369 WHAT ROLE THEY ARE IN, THIS IS GAME TIME. 728 00:40:05,469 --> 00:40:07,972 IF YOU WANT TO USE THAT ANALOGY. 729 00:40:08,072 --> 00:40:10,608 AND YOU DO WHAT IT TAKES. 730 00:40:10,708 --> 00:40:13,144 SO THERE'S DEFINITELY SOME PEOPLE PULLING SOME 731 00:40:13,244 --> 00:40:14,412 VERY LONG HOURS. 732 00:40:14,512 --> 00:40:17,948 WHEN I SAY LONG, 14-HOUR DAY IS NOT THAT LONG OF A DAY. 733 00:40:18,048 --> 00:40:20,351 THERE'S SOME DOING MORE THAN THAT. 734 00:40:20,451 --> 00:40:22,119 THEY ARE WORKING HARD. 735 00:40:22,219 --> 00:40:25,322 >> THANK YOU FOR TAKING TIME TO TALK WITH US AND ALSO THANK YOU 736 00:40:25,423 --> 00:40:27,091 FOR YOUR SERVICE. 737 00:40:27,191 --> 00:40:28,426 >> THANK YOU >>> LATER THIS WEEK WE'RE TRYING 738 00:40:28,526 --> 00:40:33,964 TO MAKE A TRIP DOWN TO SAMPSON COUNTY, LOTS OF ROADS ARE WASHED 739 00:40:34,064 --> 00:40:36,834 OUT, THE ONLY RADIO STATION WAS OFF THE AIR THIS WEEK. 740 00:40:36,934 --> 00:40:40,771 A SMALL TV STUDIO THEY USE FOR LOCAL PROGRAMS WAS REPURPOSED AS 741 00:40:40,871 --> 00:40:47,912 OFFICE SPACE BECAUSE A BUILDING FLOODED AND THEY 742 00:40:48,012 --> 00:40:49,113 NEEDED DESK ROOM. 743 00:40:49,213 --> 00:40:51,916 THE NORTH CAROLINA BAPTIST MEN IS COORDINATING TO START 744 00:40:52,016 --> 00:40:54,084 CLEANING UP OUR STATE. 745 00:40:54,185 --> 00:40:59,356 GALEN MOSS LEADS DISASTER RELIEF EFFORTS AND SPOKE WITH MITCH. 746 00:40:59,457 --> 00:41:04,662 >> NOW, TELL ME WHAT IS THE PURPOSE OR MISSION 747 00:41:04,762 --> 00:41:05,930 OF YOUR ORGANIZATION. 748 00:41:06,030 --> 00:41:08,966 >> OUR PURPOSE IS TO SERVE PEOPLE IN NEED, SO WE USE OUR 749 00:41:09,066 --> 00:41:12,870 DESIRE TO SERVE PEOPLE, OUR FAITH, IN ORDER TO EXERCISE THAT 750 00:41:12,970 --> 00:41:17,641 IN A TIME OF DISASTER. 751 00:41:17,741 --> 00:41:19,410 >> AND ESPECIALLY WITH WHAT'S GONE ON, WHAT'S LEFT OF 752 00:41:19,510 --> 00:41:22,379 HURRICANE MATTHEW, WHAT ARE SOME OF THE THINGS THAT YOU ARE 753 00:41:22,480 --> 00:41:23,280 PREPARING FOR NOW? 754 00:41:23,380 --> 00:41:24,782 >> YEAH, THANKS, MITCH. 755 00:41:24,882 --> 00:41:29,053 RIGHT NOW WE'RE PREPARING KITCHENS, FILLED KITCHENS THAT 756 00:41:29,153 --> 00:41:32,423 CAN PRODUCE TWENTY AND THIRTY THOUSAND MEALS A DAY, SO WE'VE 757 00:41:32,523 --> 00:41:39,230 GOT KITCHEN SET UP IN FAYETTEVILLE, WE'LL HAVE ONE IN 758 00:41:39,330 --> 00:41:43,300 LUMBERTON, OVER IN KINSTON AND GREENVILLE ALSO. 759 00:41:43,400 --> 00:41:48,873 >> HOW DO YOU ACTUALLY GO ABOUT PREPARING 30,000 MEALS A DAY? 760 00:41:48,973 --> 00:41:49,473 >> SURE. 761 00:41:49,573 --> 00:41:50,841 IT'S A LOT OF MEALS. 762 00:41:50,941 --> 00:41:56,780 WE HAVE VERY GOOD VOLUNTEERS THAT TRAIN IN THE OFF-SEASON AND 763 00:41:56,881 --> 00:41:59,717 PREPARE FOR EVENTS JUST LIKE THIS SO THEY CAN PREPARE A LOT 764 00:41:59,817 --> 00:42:01,752 OF FOOD AT ONE TIME. 765 00:42:01,852 --> 00:42:07,658 >> SO ONCE YOU GET THE CALL, WHAT'S THE PROTOCOL OR ORDER TO 766 00:42:07,758 --> 00:42:10,961 MAKE SURE THAT YOU DO THE THINGS THAT YOU NEED TO DO? 767 00:42:11,061 --> 00:42:14,598 >> SO WE COORDINATE OUR ACTIVITIES WITH OUR PARTNERS, 768 00:42:14,698 --> 00:42:17,635 EMERGENCY MANAGEMENT. 769 00:42:17,735 --> 00:42:20,304 THE AMERICAN RED CROSS, SALVATION ARMY, REALLY ANY 770 00:42:20,404 --> 00:42:24,775 PARTNER THAT WANTS TO HELP ANYBODY IN TIME OF NEED. 771 00:42:24,875 --> 00:42:27,545 WE COORDINATE ON PURCHASE OF FOOD, AS WE PREPARE AND DELIVER 772 00:42:27,645 --> 00:42:31,115 THE FOOD SO WE ARE ABLE TO HELP THOSE IN NEED. 773 00:42:31,215 --> 00:42:36,987 >> I UNDERSTAND A LOT OF YOUR PARTICIPANTS AND 774 00:42:37,087 --> 00:42:38,188 MEMBERS ARE VOLUNTEERS. 775 00:42:38,289 --> 00:42:40,090 ARE THERE VOLUNTEERS THAT YOU NEED TO PERHAPS PREPARE 776 00:42:40,190 --> 00:42:40,824 OR DO OTHER THINGS? 777 00:42:40,925 --> 00:42:43,460 WHAT ARE SOME THINGS YOU NEED? 778 00:42:43,561 --> 00:42:44,795 >> RIGHT. 779 00:42:44,895 --> 00:42:47,965 SO RIGHT NOW WE ARE PREPARING FOR VOLUNTEERS TO DO A LOT OF 780 00:42:48,065 --> 00:42:52,670 THE CLEANUP EFFORT, A LOT OF LABOR INVOLVED IN A FLOOD EVENT 781 00:42:52,770 --> 00:42:54,138 CLEANING UP THE HOMES. 782 00:42:54,238 --> 00:42:58,609 AND SO WE HELP MANAGE VOLUNTEERS TO PARTICIPATE IN THAT EVENT. 783 00:42:58,709 --> 00:43:04,415 >> SO YOU'RE NOT ONLY FEEDING, YOU'RE ALSO DOING 784 00:43:04,515 --> 00:43:05,049 CLEANUP AFTER THAT. 785 00:43:05,149 --> 00:43:08,419 WHAT IS IT LIKE FOR YOU? 786 00:43:08,519 --> 00:43:11,322 WHAT IS THE SATISFACTION IN DOING SOMETHING LIKE THIS? 787 00:43:11,422 --> 00:43:13,591 ESPECIALLY DURING A TIME WHEN PEOPLE ARE GOING THROUGH, SAY, 788 00:43:13,691 --> 00:43:15,726 PERHAPS A LOW POINT IN THEIR LIVES? 789 00:43:15,826 --> 00:43:21,966 >> YEAH, SO WE LIKE TO SAY THAT DISASTER BRINGS A LOT OF 790 00:43:22,066 --> 00:43:24,735 DIFFICULTY AND DARKNESS IN A PERSON'S LIFE. 791 00:43:24,835 --> 00:43:26,537 THEY REALLY LOSE HOPE. 792 00:43:26,637 --> 00:43:29,139 WHEN VOLUNTEERS COME IN AND PROVIDE ASSISTANCE AND LET THEM 793 00:43:29,239 --> 00:43:33,177 KNOW THEY ARE NOT FORGOTTEN, WHEN A VOLUNTEER SAYS I TOOK OFF 794 00:43:33,277 --> 00:43:36,313 VACATION TO COME AND BE WITH YOU AND HELP YOU IN YOUR TIME OF 795 00:43:36,413 --> 00:43:37,581 NEED, IT GIVES THEM HOPE. 796 00:43:37,681 --> 00:43:39,450 WHEN THEY HAVE HOPE, THEY'VE GOT A FUTURE. 797 00:43:39,550 --> 00:43:42,987 SO WE'RE THERE TO PROVIDE THAT, PROBABLY MORE SO THAN CLEANING 798 00:43:43,087 --> 00:43:45,489 THE HOUSE, JUST GIVING THEM A CHANCE, YOU KNOW WHAT? 799 00:43:45,589 --> 00:43:48,492 IT'S GOING TO BE OKAY. 800 00:43:48,592 --> 00:43:50,160 THAT MAKES THE BIGGEST DIFFERENCE. 801 00:43:50,260 --> 00:43:54,398 >> AND RURAL AREAS, THE CLEANUP MIGHT COME FAIRLY QUICKLY BUT 802 00:43:54,498 --> 00:43:57,267 ROAD REPAIRS WILL CERTAINLY REQUIRE MONTHS OF WORK AND 803 00:43:57,368 --> 00:43:58,869 MONTHS OF INCONVENIENCE FOR TRAVELERS. 804 00:43:58,969 --> 00:44:01,639 WE HERE AT THE NORTH CAROLINA CHANNEL WILL BE BRINGING YOU 805 00:44:01,739 --> 00:44:06,276 INFORMATION YOU CAN ADD TO DAILY NEWS CONSUMPTION AND TELL YOU 806 00:44:06,377 --> 00:44:09,747 THE STORIES OF THE PEOPLE OUT THERE WHO WILL MOST DEFINITELY 807 00:44:09,847 --> 00:44:11,415 BRING EASTERN NORTH CAROLINA BACK. 808 00:44:11,515 --> 00:44:14,985 GOOD-BYE FOR NOW. 809 00:44:15,085 --> 00:44:18,455 AND THANK YOUR FIRST RESPONDERS.