WEBVTT

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FOR MORE VISIT OUR WHEN WEB

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SITE.

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>>> A RECENT "NEW YORK TIMES"

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STORY LIFTED BIG BROWN BOX OVER

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AM ZONE ALLEGEDLY INTENSE

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WORKPLACE KULINGT TOUR A

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CULTURE FUELED IN PART BY DATA

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DRIVEN AND ANONYMOUS PEER

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REVIEWS.

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INTERVIEWING MORE THAN 100

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CURRENT AND FORMER EMPLOYEES

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THEY RECOUNTS STORIES OF

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EMPLOYEES CRYING AT THEIR DESKS

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AND REP MANNED TO TAKE TIME OUT

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TO BATTLE CANCER OTHER OR TAKE

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CARE OF SICK LOVED ONES AND THE

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CORE OF THE ARTICLE IS PEER

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REVIEW PROCESS EMPLOYEES

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COMMENTING ON OTHER EMPLOYEES

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ANONYMOUS AND DATA DRIVEN

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REVIEWS WHERE THEY'RE QUIZZED

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ON AN ARRAY OF METRICS.

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>> THE FUTURE OF WORKPLACE AS

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CROSS THE COUNTRY ARE JOHN

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CHALLENGER HE'S CEO OF

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PLACEMENT AND CAREER

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TRANSITIONING FIRM CHALLENGER

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GRAIN CHRISTMAS AND OUR TOLLMAN

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COMPUTER 187  1 GENTLEMEN,

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WELCOME TO TO "CHICAGO TONIGHT"

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HOW COMMON ARE ANONYMOUS PEER

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REVIEWS.

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>> THEY'RE JUST COMING INTO THE

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WORKPLACE AND GROWING AND WE'VE

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SEEN THESE REVIEWS ANONYMOUS

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AND OTHER PLACE FROM WORKPLACE

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SITES LIKE GLASS DOOR THAT LOOK

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AT OTHER COMPANIES TO ANONYMOUS

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POSTINGS PEOPLE PUT OF RESUMES.

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IT'S PART OF INTERNET CULTURE

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TODAY YOU OFTEN DON'T HAVE TO

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PUT YOUR NAME TO THE REVIEWS

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YOU GIVE.

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>>  AND HOWARD TELL ME HOW

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THESE ANONYMOUS REVIEWS WORK.

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>> WELL, SO I YOU KNOW, THIS

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ARTICLE WAS REALLY SORT OF

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COLADIES AND GENTLEMEN OF A

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BUNCH OF DIFFERENT THINGS.

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>> AND CEO OF THE COMPANY -- IT

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DOESN'T DESCRIBE THE STORE HE

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KNOWS.

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>> THE GUY THAT SAW EVERY

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SINGLE PERSON CRYING AT THEIR

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DESK IS OVER THE TOP.

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>> MAY HAVE BEEN TEARS OF JOY.

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>> HERE'S TO WHAT JOHN SAID, I

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THINK IS ABSOLUTELY RIGHT.

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WHICH IS THERE'S ABSOLUTELY NO

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GOVERNOR ON AMONDAY US INTY THE

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NATURE AND QUALITATIVE

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DISCOURSE ON THE SOCIAL WEB IS

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HORRENDOUS AND THERE'S NO

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CONSEQUENCES BECAUSE NOBODY

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KNOWS WHO SANG IT IT.

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THAT BEING SAID, TO ME, WHEN I

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CAME AWAY FROM THE WHOLE

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ARTICLE WITH WAS WHEN THEY

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TALKED SPECIFIC BY ABOUT A

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PROBLEM, SABOTAGING OTHER

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WORKERS THAT'S NOT A

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PERFORMANCE ISSUE OR SYSTEM

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ISSUE.

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THAT'S A CULTURE ISSUE AND

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INTEGRITY ISSUE AND IF YOUR

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EMPLOYEES ARE DOING THAT IT

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MEANS THAT YOU'RE MESSAGING

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ABOUT WHAT THE COMPANY STAND

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FOR IS OFF.

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>> SO WHAT YOU'RE SAYING IS.

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>> TECHNOLOGY IS NEUTRAL AND

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SYSTEMS ARE NEUTRAL AND 360 LE

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VIEWS ARE INCREASINGLY COMMON

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AND IMPORTANT.

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>>  THEY'RE ANONYMOUS PEER

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REVIEWS AND 360 REVIEWS.

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DEFINE A 360 REVIEW.

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>> 360 REVIEW IS LOOKING AT ALL

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SIDES.

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NOT JUST ANY LONGER YOUR BOSS

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WHO GEVRZ YOU REVIEWS.

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>>> SO IN THE OLD DAYS YOU

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MIGHT HAVE A BAD BOSS.

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YOU WERE SUBJECT TO WHATEVER HE

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OR SHE THOUGHT OF YOU.

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NOW YOU'RE REVIEWED IN 360

03:18.566 --> 03:26.166 align:start position:10% line:74% size:62.5%
REVIEWS BY PEERS,', OTHER

03:22.300 --> 03:28.366 align:start position:10% line:74% size:42.5%
PEOPLE ABOVE YOU.

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>> PEOPLE CAN SPEAK THEIR MIND.

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BUT THAT SHOULD GIVE THEM MORE

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BALANCED PICTURES OF WHO THAT

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PERSON IS RATHER THAT JUST THE

03:30.833 --> 03:36.833 align:start position:10% line:74% size:72.5%
BOSS WRITING THAT PERFORMANCE

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REVIEW EVERY YEAR SEEN IN MANY

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WAYS THIS MAY TAKE SOME OF THE

03:36.833 --> 03:41.466 align:start position:10% line:74% size:65%
POLITICS OUT IF USED RITE.

03:38.366 --> 03:44.533 align:start position:10% line:74% size:65%
LIKE ANY KIND OF PRACTICE,

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THERE'S RISK TO THAT.

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AND SO, THE COMPANY MIGHT SAY

03:44.533 --> 03:49.066 align:start position:10% line:74% size:75%
IF THE SAME PERSON IS -- EVERY

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TIME IS ALWAYS GETTING BAD

03:47.400 --> 03:50.500 align:start position:10% line:74% size:72.5%
REVIEWS TO PEOPLE, MAYBE IT'S

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THAT PERSON IS GIVING THE

03:50.000 --> 03:54.100 align:start position:10% line:74% size:20%
REVIEWS.

03:50.500 --> 03:55.700 align:start position:10% line:74% size:75%
SO THERE ARE WAYS I THINK THAT

03:52.166 --> 03:57.133 align:start position:10% line:74% size:62.5%
PREVENT THE GAMING OF THE

03:54.100 --> 04:00.200 align:start position:10% line:74% size:77.5%
SYSTEM AND SOME OF THE NEGATIVE

03:55.700 --> 04:02.166 align:start position:10% line:74% size:75%
POLITICS THAT ARE SUGGESTED BY

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ALMOST LIKE AN EAST GERMAN LIKE

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POLICE WHERE EVERYBODY REPORTS

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ON EVERYBODY ELSE INSIDE THE

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COMPANY.

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I DON'T THINK THAT REALLY GAVE

04:07.366 --> 04:11.966 align:start position:10% line:74% size:52.5%
THE COMPLETE PICTURE.

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>> WOW CHANGE ANYTHING ABOUT

04:09.366 --> 04:22.133 align:start position:10% line:74% size:67.5%
PEER REVIEWS ANONYMOUS PEER

04:11.966 --> 04:23.166 align:start position:10% line:74% size:57.5%
REVIEWS OR 360 REVIEWS.

04:19.500 --> 04:24.566 align:start position:10% line:74% size:77.5%
>> DAD AIS THE OIL OF THE DIJAL

04:22.133 --> 04:25.233 align:start position:10% line:74% size:10%
AGE.

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IT'S MAKING US INTO A WORLD TWO

04:24.566 --> 04:27.033 align:start position:10% line:74% size:52.5%
THINGS ARE IMPORTANT.

04:25.233 --> 04:28.633 align:start position:10% line:74% size:75%
THEY RAILROAD ELUDED TO IN THE

04:26.700 --> 04:30.200 align:start position:10% line:74% size:20%
ARTICLE.

04:27.033 --> 04:31.233 align:start position:10% line:74% size:72.5%
GOING FORWARD, EVERY BUSINESS

04:28.633 --> 04:32.733 align:start position:10% line:74% size:70%
WILL HAVE TO BE TRANSPARENT.

04:30.200 --> 04:34.733 align:start position:10% line:74% size:42.5%
THAT'S ONE THING.

04:31.233 --> 04:36.966 align:start position:10% line:74% size:55%
SO INFORMATION WILL BE

04:32.733 --> 04:39.466 align:start position:10% line:74% size:52.5%
AVAILABLE TO FAR MORE

04:34.733 --> 04:40.500 align:start position:10% line:74% size:77.5%
SUBSTANTIAL, AND TWO, WE EXPECT

04:36.966 --> 04:41.433 align:start position:10% line:74% size:75%
AND WANT TO COME TO UNDERSTAND

04:39.466 --> 04:42.900 align:start position:10% line:74% size:22.5%
EFFICACY.

04:40.500 --> 04:44.533 align:start position:10% line:74% size:52.5%
HOW ARE YOU DOING IT?

04:41.433 --> 04:45.766 align:start position:10% line:74% size:75%
AND HOW WELL ARE YOU DOING IT?

04:42.900 --> 04:47.400 align:start position:10% line:74% size:75%
WE'RE GOING TO MAKE CHOICES IN

04:44.533 --> 04:49.866 align:start position:10% line:74% size:70%
EDUCATION AND HEALTHCARE AND

04:45.766 --> 04:51.500 align:start position:10% line:74% size:65%
EVALUATING EVERY BUSINESS.

04:47.400 --> 04:52.966 align:start position:10% line:74% size:65%
SO DATA IS NOT GOING AWAY.

04:49.866 --> 04:55.000 align:start position:10% line:74% size:77.5%
WHAT TRUCK ME AGAIN WAS THE WAY

04:51.500 --> 04:57.433 align:start position:10% line:74% size:65%
THIS THING MASHED TOGETHER

04:52.966 --> 04:58.533 align:start position:10% line:74% size:67.5%
MEASURING PRODUCTIVITY IN A

04:55.000 --> 05:00.400 align:start position:10% line:74% size:75%
WAREHOUSE ABOUT PACKAGING BOX.

04:57.433 --> 05:01.700 align:start position:10% line:74% size:45%
>> HOW MANY BOXES.

04:58.533 --> 05:03.200 align:start position:10% line:74% size:67.5%
>> AND YOU KNOW WHAT THAT'S

05:00.400 --> 05:05.200 align:start position:10% line:74% size:50%
BEEN AROUND FOREVER.

05:01.700 --> 05:06.766 align:start position:10% line:74% size:70%
PETER TRUCKER SAID WHAT GETS

05:03.200 --> 05:07.666 align:start position:10% line:74% size:72.5%
MEASURED IS WHAT GETS DONE IF

05:05.200 --> 05:09.866 align:start position:10% line:74% size:77.5%
YOU CANNOT MEASURE THESE THINGS

05:06.766 --> 05:12.200 align:start position:10% line:74% size:57.5%
YOU CANNOT MANAGE THEM.

05:07.666 --> 05:13.266 align:start position:10% line:74% size:75%
SO DATA IS NOT GOING ANYWHERE.

05:09.866 --> 05:16.000 align:start position:10% line:74% size:72.5%
IT'S USE AND IT'S TAKING INTO

05:12.200 --> 05:17.366 align:start position:10% line:74% size:60%
ACCOUNT OF OTHER THINGS.

05:13.266 --> 05:19.033 align:start position:10% line:74% size:60%
I MEAN IT'S NOT SIMPLY A

05:16.000 --> 05:20.400 align:start position:10% line:74% size:75%
MECHANICAL PROCESS AND I THINK

05:17.366 --> 05:24.366 align:start position:10% line:74% size:72.5%
THAT'S ONE OF THE THINGS THEY

05:19.033 --> 05:26.066 align:start position:10% line:74% size:70%
SAID ABOUT JEFF, WAS THAT HE

05:20.400 --> 05:26.866 align:start position:10% line:74% size:77.5%
FROM AN EARLY, EARLY AGE HE WAS

05:24.366 --> 05:29.400 align:start position:10% line:74% size:60%
TOTALLY FOCUSED ON DATA.

05:26.066 --> 05:30.533 align:start position:10% line:74% size:67.5%
BUT YOU KNOW WHAT, SOMEBODY

05:26.866 --> 05:33.066 align:start position:10% line:74% size:67.5%
ASKED ME JUST A COUPLE DAYS

05:29.400 --> 05:34.166 align:start position:10% line:74% size:62.5%
AGO, DO I THINK THAT THIS

05:30.533 --> 05:36.633 align:start position:10% line:74% size:72.5%
SYSTEM HAS INCREASED VALUE OR

05:33.066 --> 05:38.133 align:start position:10% line:74% size:62.5%
PRODUCTIVITY AND YOU KNOW

05:34.166 --> 05:39.600 align:start position:10% line:74% size:65%
OVERALL SUCCESS OF AMAZON.

05:36.633 --> 05:40.533 align:start position:10% line:74% size:47.5%
AND I REALLY DON'T.

05:38.133 --> 05:43.233 align:start position:10% line:74% size:75%
I DON'T THINK IT'S RELEVANT TO

05:39.600 --> 05:43.533 align:start position:10% line:74% size:30%
THAT AT ALL.

05:40.533 --> 05:45.333 align:start position:10% line:74% size:65%
>> JOHN CHALLENGER TELL ME

05:43.233 --> 05:46.500 align:start position:10% line:74% size:12.5%
MORE.

05:43.533 --> 05:47.733 align:start position:10% line:74% size:67.5%
GET THE BASIC DEFINITION OR

05:45.333 --> 05:49.433 align:start position:10% line:74% size:55%
EXAMPLE OF DATA DRIVEN

05:46.500 --> 05:51.466 align:start position:10% line:74% size:47.5%
PERFORMANCE REVIEW.

05:47.733 --> 05:53.366 align:start position:10% line:74% size:57.5%
WE KNOW ABOUT WAREHOUSE

05:49.433 --> 05:54.766 align:start position:10% line:74% size:67.5%
EMPLOYEES AND HOW THEY KEEP

05:51.466 --> 05:56.866 align:start position:10% line:74% size:72.5%
TRACK OF BOXES SOMEBODY SHIPS

05:53.366 --> 05:57.533 align:start position:10% line:74% size:32.5%
AND SO FORTH.

05:54.766 --> 05:59.433 align:start position:10% line:74% size:67.5%
OUR DATA DRIVEN PERFORMANCE

05:56.866 --> 06:02.500 align:start position:10% line:74% size:20%
REVIEWS.

05:57.533 --> 06:05.733 align:start position:10% line:74% size:60%
>> THOSE MIGHT BE PEOPLE

05:59.433 --> 06:07.666 align:start position:10% line:74% size:75%
GRADING EACH OTHER IN TERMS OF

06:02.500 --> 06:10.633 align:start position:10% line:74% size:70%
HOW THEIR PERFORMANCE WAS ON

06:05.733 --> 06:12.033 align:start position:10% line:74% size:75%
PRESENTATIONS THEY GAVE AND IT

06:07.666 --> 06:15.166 align:start position:10% line:74% size:70%
MIGHT BE THE QUALITY OF THAT

06:10.633 --> 06:17.833 align:start position:10% line:74% size:75%
TEAM, PEOPLE WORKING TOGETHER.

06:12.033 --> 06:19.833 align:start position:10% line:74% size:65%
AND IT MIGHT BE YOU KNOW A

06:15.166 --> 06:21.233 align:start position:10% line:74% size:72.5%
SOFTWARE PROGRAM THAT SOMEONE

06:17.833 --> 06:21.866 align:start position:10% line:74% size:65%
WROTE AND WHETHER WRITTEN 

06:19.833 --> 06:26.366 align:start position:10% line:74% size:62.5%
 ELEGANTLY WITH THE RIGHT

06:21.233 --> 06:27.833 align:start position:10% line:74% size:37.5%
AMOUNT OF CODE.

06:21.866 --> 06:28.866 align:start position:10% line:74% size:70%
THERE'S MANY WAYS PEOPLE MAY

06:26.366 --> 06:30.466 align:start position:10% line:74% size:65%
JUDGE THEIR PEERS AND TALK

06:27.833 --> 06:31.966 align:start position:10% line:74% size:57.5%
ABOUT THE WORKING DONE.

06:28.866 --> 06:32.433 align:start position:10% line:74% size:70%
YOU KNOW I THINK -- THIS SAY

06:30.466 --> 06:33.533 align:start position:10% line:74% size:77.5%
REAL -- IT'S A VERY INTERESTING

06:31.966 --> 06:35.900 align:start position:10% line:74% size:22.5%
QUESTION.

06:32.433 --> 06:37.566 align:start position:10% line:74% size:50%
HOW DO YOU TAKE HIGH

06:33.533 --> 06:40.100 align:start position:10% line:74% size:70%
PERFORMANCE CULTURES AND YOU

06:35.900 --> 06:42.633 align:start position:10% line:74% size:75%
KNOW, ALL THE CULTURES WE HAVE

06:37.566 --> 06:44.000 align:start position:10% line:74% size:57.5%
LIKE THAT ARE DRIVEN BY

06:40.100 --> 06:46.700 align:start position:10% line:74% size:72.5%
AMBITIOUS, AMAZON CAN GET THE

06:42.633 --> 06:48.066 align:start position:10% line:74% size:67.5%
VERY BEST PEOPLE, AMBITIOUS

06:44.000 --> 06:50.133 align:start position:10% line:74% size:65%
DRIVEN PEOPLE YOU KNOW AND

06:46.700 --> 06:51.733 align:start position:10% line:74% size:70%
CREATE ENOUGH BALANCE THERE,

06:48.066 --> 06:52.233 align:start position:10% line:74% size:70%
ESPECIALLY AS THEY GET OLDER

06:50.133 --> 06:54.300 align:start position:10% line:74% size:77.5%
AND YOU KNOW, DEEPER INTO THEIR

06:51.733 --> 06:56.200 align:start position:10% line:74% size:15%
LIVES.

06:52.233 --> 06:58.333 align:start position:10% line:74% size:67.5%
SO AMAZON WHEN IT WAS YOUNG

06:54.300 --> 06:59.933 align:start position:10% line:74% size:72.5%
COMPANY 20 YEARS AGO, MANY OF

06:56.200 --> 07:00.900 align:start position:10% line:74% size:70%
THOSE PEOPLE WERE IN 20s AND

06:58.333 --> 07:02.366 align:start position:10% line:74% size:75%
WORKED UNTIL 2 A.M. THAT'S HOW

06:59.933 --> 07:05.433 align:start position:10% line:74% size:67.5%
WE THOUGHT OF THE COMPANIES

07:00.900 --> 07:07.033 align:start position:10% line:74% size:77.5%
THEY WORKED AND PLAYED HARD AND

07:02.366 --> 07:09.000 align:start position:10% line:74% size:67.5%
STAYED AND THEY WORKED 24-7

07:05.433 --> 07:10.566 align:start position:10% line:74% size:75%
THEY TOOK TECHNOLOGY HOME WITH

07:07.033 --> 07:12.533 align:start position:10% line:74% size:67.5%
THEM AND NOW, MANY OF THOSE

07:09.000 --> 07:13.966 align:start position:10% line:74% size:70%
SAME WORKERS HAVE INTO THEIR

07:10.566 --> 07:14.366 align:start position:10% line:74% size:62.5%
30s AND 40s AND THEY HAVE

07:12.533 --> 07:16.066 align:start position:10% line:74% size:67.5%
FAMILIES AND OTHER KINDS OF

07:13.966 --> 07:17.033 align:start position:10% line:74% size:27.5%
OBLIGATION.

07:14.366 --> 07:18.566 align:start position:10% line:74% size:72.5%
>> THEY DON'T WANT TO WORK 80

07:16.066 --> 07:20.700 align:start position:10% line:74% size:15%
HOURS.

07:17.033 --> 07:21.200 align:start position:10% line:74% size:70%
>> THEY'RE TRYING TO ADJUST.

07:18.566 --> 07:23.700 align:start position:10% line:74% size:72.5%
THIS COMPANY IS TRYING ADJUST

07:20.700 --> 07:25.233 align:start position:10% line:74% size:20%
AS WELL.

07:21.200 --> 07:26.700 align:start position:10% line:74% size:75%
>> THERE'S A CULTURAL ISSUE ON

07:23.700 --> 07:28.700 align:start position:10% line:74% size:75%
THE WEST COAST NOT THE SAME IN

07:25.233 --> 07:30.233 align:start position:10% line:74% size:72.5%
CHICAGO AND THIS ARTICLE SAID

07:26.700 --> 07:32.700 align:start position:10% line:74% size:62.5%
AMAZON WOULD BURN OUT THE

07:28.700 --> 07:33.833 align:start position:10% line:74% size:65%
WORKFORCE -- ITS WORKFORCE

07:30.233 --> 07:34.833 align:start position:10% line:74% size:70%
UNTIL THEY HAD A LINE AROUND

07:32.700 --> 07:36.833 align:start position:10% line:74% size:72.5%
THE BLOCK OF PEOPLE AND GUESS

07:33.833 --> 07:38.500 align:start position:10% line:74% size:35%
WHAT, THEY DO.

07:34.833 --> 07:40.400 align:start position:10% line:74% size:65%
AND THEY WILL CONTINUE TO.

07:36.833 --> 07:41.966 align:start position:10% line:74% size:77.5%
BECAUSE THE HIGH PERFORMERS ARE

07:38.500 --> 07:43.500 align:start position:10% line:74% size:72.5%
GOING TO CONTINUE TO FLOCK TO

07:40.400 --> 07:46.000 align:start position:10% line:74% size:70%
THOSE OPPORTUNITIES SEEN, IT

07:41.966 --> 07:48.533 align:start position:10% line:74% size:50%
REALLY JUST DEPENDS.

07:43.500 --> 07:49.000 align:start position:10% line:74% size:67.5%
COMPANIES GROW IN TWO WAYS.

07:46.000 --> 07:50.400 align:start position:10% line:74% size:60%
THEY GROW BY ADAPTION OR

07:48.533 --> 07:52.000 align:start position:10% line:74% size:25%
ATTRITION.

07:49.000 --> 07:53.566 align:start position:10% line:74% size:77.5%
THE LAST LINE IN THE ARTICLE TO

07:50.400 --> 07:55.100 align:start position:10% line:74% size:65%
ME WAS MOST SUCCESSFUL AND

07:52.000 --> 07:57.233 align:start position:10% line:74% size:75%
OBSERVANT OF EVERYTHING AND IT

07:53.566 --> 07:59.633 align:start position:10% line:74% size:77.5%
WAS LIKE IF IT DOESN'T WORK FOR

07:55.100 --> 08:00.900 align:start position:10% line:74% size:57.5%
YOU, GO SOMEWHERE ELSE.

07:57.233 --> 08:01.733 align:start position:10% line:74% size:62.5%
I LIKE TO SAY OUR AVERAGE

07:59.633 --> 08:04.766 align:start position:10% line:74% size:75%
EMPLOYEES WORK SOMEWHERE ELSE,

08:00.900 --> 08:05.833 align:start position:10% line:74% size:32.5%
THIS IS OKAY.

08:01.733 --> 08:07.400 align:start position:10% line:74% size:75%
>> THIS IS GREAT CREDENTIAL ON

08:04.766 --> 08:09.133 align:start position:10% line:74% size:27.5%
THE RESUME.

08:05.833 --> 08:11.300 align:start position:10% line:74% size:65%
IF PEOPLE WANT TO WORK FOR

08:07.400 --> 08:11.733 align:start position:10% line:74% size:77.5%
AMAZON COMPANIES ARE INTERESTED

08:09.133 --> 08:19.866 align:start position:10% line:74% size:67.5%
TO WORKING WITH PEOPLE THAT

08:11.300 --> 08:20.233 align:start position:10% line:74% size:30%
HAVE AMAZON.

08:11.733 --> 08:22.933 align:start position:10% line:74% size:60%
>> THERE'S A NICKNAME AM

08:19.866 --> 08:26.166 align:start position:10% line:74% size:22.5%
GONEIANS.

08:20.233 --> 08:27.066 align:start position:10% line:74% size:75%
>> IT'S CALL ANY TIME FEEDBACK

08:22.933 --> 08:28.133 align:start position:10% line:74% size:77.5%
TOOL JOHN CHALLENGER ARE ANNUAL

08:26.166 --> 08:30.133 align:start position:10% line:74% size:75%
REVEEZ BECOMING A THING OF THE

08:27.066 --> 08:32.333 align:start position:10% line:74% size:57.5%
PAST AS WE GET REALTIME

08:28.133 --> 08:34.200 align:start position:10% line:74% size:35%
FEEDBACK 24-7.

08:30.133 --> 08:35.733 align:start position:10% line:74% size:75%
CERTAINLY MAKES SENSE:  ANNUAL

08:32.333 --> 08:37.233 align:start position:10% line:74% size:67.5%
REVIEW IS KIND OF DOES FEEL

08:34.200 --> 08:39.800 align:start position:10% line:74% size:70%
LIKE A THING OF THE PAST AND

08:35.733 --> 08:41.833 align:start position:10% line:74% size:67.5%
BECAUSE TODAY WE'RE BACK TO

08:37.233 --> 08:42.333 align:start position:10% line:74% size:75%
IDEAS WE'RE IN THE INFORMATION

08:39.800 --> 08:44.200 align:start position:10% line:74% size:77.5%
AGE AND WE'RE REALTIME LIKE YOU

08:41.833 --> 08:45.833 align:start position:10% line:74% size:10%
SAY.

08:42.333 --> 08:46.833 align:start position:10% line:74% size:72.5%
PEOPLE CAN POP ONLINE AND PUT

08:44.200 --> 08:47.900 align:start position:10% line:74% size:67.5%
IN REVIEW WHEN SOMETHING IS

08:45.833 --> 08:48.366 align:start position:10% line:74% size:50%
FRESH IN THEIR MIND.

08:46.833 --> 08:51.433 align:start position:10% line:74% size:72.5%
IT'S NOT SOMETHING THEY DID A

08:47.900 --> 08:52.000 align:start position:10% line:74% size:22.5%
YEAR AGO.

08:48.366 --> 08:52.933 align:start position:10% line:74% size:67.5%
THEY SHOULD BE FULLER, MORE

08:51.433 --> 08:54.966 align:start position:10% line:74% size:55%
COMPREHENSIVE REVIEWS.

08:52.000 --> 08:55.966 align:start position:10% line:74% size:72.5%
>> I DON'T THINK IT'S LIMITED

08:52.933 --> 08:58.000 align:start position:10% line:74% size:75%
AGAIN TO -- I THINK IN THE OLD

08:54.966 --> 09:00.100 align:start position:10% line:74% size:60%
DAYS WOW RUN A FLIGHT OF

08:55.966 --> 09:01.733 align:start position:10% line:74% size:60%
ADVERTISING FOR 90 DAYS.

08:58.000 --> 09:03.133 align:start position:10% line:74% size:65%
ED IS YOU GET FEEDBACK THE

09:00.100 --> 09:04.333 align:start position:10% line:74% size:67.5%
FIRST DAY AND IF YOU'RE NOT

09:01.733 --> 09:06.666 align:start position:10% line:74% size:75%
ADAPTING WHAT'S SUCCESSFUL AND

09:03.133 --> 09:08.233 align:start position:10% line:74% size:65%
WHAT'S WORKING FOR YOU AND

09:04.333 --> 09:09.366 align:start position:10% line:74% size:72.5%
WHICH CHANNELS ARE PRODUCTIVE

09:06.666 --> 09:12.866 align:start position:10% line:74% size:75%
AND WHICH ARE NOT YOU'RE CRAZY

09:08.233 --> 09:13.800 align:start position:10% line:74% size:40%
TO WAIT 90 DAYS.

09:09.366 --> 09:16.366 align:start position:10% line:74% size:70%
>> SO I HAVE TO LEAVE, THANK

09:12.866 --> 09:18.466 align:start position:10% line:74% size:60%
YOU BOTH FOR BEING HERE.

09:13.800 --> 09:19.066 align:start position:10% line:74% size:67.5%
>> THANK YOU FOR HAVING US.

09:16.366 --> 09:20.533 align:start position:10% line:74% size:62.5%
MY INSTANT REVIEW IS THAT

09:18.466 --> 09:21.266 align:start position:10% line:74% size:55%
YOU'RE BOTH EXCELLENT.