WEBVTT 00:03.133 --> 00:05.033 align:start position:10% line:68.67% size:22.5% industry. 00:04.666 --> 00:06.533 align:start position:10% line:68.67% size:22.5% Brandice. 00:05.033 --> 00:10.366 align:start position:10% line:68.67% size:75% >> A growing number of private 00:06.533 --> 00:11.966 align:start position:10% line:68.67% size:67.5% healthcare and nursing care 00:10.366 --> 00:14.533 align:start position:10% line:68.67% size:77.5% providers mandate for staff and 00:11.966 --> 00:18.200 align:start position:10% line:68.67% size:25% residents. 00:14.533 --> 00:19.733 align:start position:10% line:68.67% size:67.5% Laggingvaccination rates to 00:18.200 --> 00:21.333 align:start position:10% line:68.67% size:72.5% require that all employees at 00:19.733 --> 00:22.900 align:start position:10% line:68.67% size:70% state operated nursing homes 00:21.333 --> 00:25.266 align:start position:10% line:68.67% size:62.5% have the vaccine by early 00:22.900 --> 00:27.133 align:start position:10% line:68.67% size:77.5% October and in Illinois, 84% of 00:25.266 --> 00:28.766 align:start position:10% line:68.67% size:80% nursing home residents have been 00:27.133 --> 00:30.700 align:start position:10% line:68.67% size:70% fully vaccinated compared to 00:28.766 --> 00:32.000 align:start position:10% line:68.67% size:80% just 62% of workers according to 00:30.700 --> 00:34.766 align:start position:10% line:68.67% size:20% the CDC. 00:32.000 --> 00:36.033 align:start position:10% line:68.67% size:67.5% Joining us now to share her 00:34.766 --> 00:41.333 align:start position:10% line:68.67% size:62.5% thoughts is the executive 00:36.033 --> 00:45.966 align:start position:10% line:68.67% size:70% director of mercy circle and 00:41.333 --> 00:46.600 align:start position:10% line:68.67% size:67.5% this is part of the trinity 00:45.966 --> 00:48.833 align:start position:10% line:68.67% size:32.5% health group. 00:46.600 --> 00:50.366 align:start position:10% line:68.67% size:80% We should say that we did invite 00:48.833 --> 00:51.333 align:start position:10% line:68.67% size:72.5% several different unions that 00:50.366 --> 00:52.666 align:start position:10% line:68.67% size:80% represent the healthcare workers 00:51.333 --> 00:56.633 align:start position:10% line:68.67% size:70% to join this discussion, but 00:52.666 --> 00:58.700 align:start position:10% line:68.67% size:45% they all declined. 00:56.633 --> 01:02.033 align:start position:10% line:68.67% size:62.5% Last week, they put out a 00:58.700 --> 01:03.933 align:start position:10% line:68.67% size:77.5% statement saying rigid mandates 01:02.033 --> 01:04.900 align:start position:10% line:68.67% size:67.5% and the employees and these 01:03.933 --> 01:07.233 align:start position:10% line:68.67% size:77.5% congregate facilities have been 01:04.900 --> 01:09.200 align:start position:10% line:68.67% size:72.5% on the job everyday since the 01:07.233 --> 01:10.433 align:start position:10% line:68.67% size:72.5% onset of this pandemic and we 01:09.200 --> 01:12.300 align:start position:10% line:68.67% size:80% oppose any effort to define them 01:10.433 --> 01:16.733 align:start position:10% line:68.67% size:77.5% as a part of the problem rather 01:12.300 --> 01:17.900 align:start position:10% line:68.67% size:80% than recognize stheir dedicatior 01:16.733 --> 01:20.400 align:start position:10% line:68.67% size:80% dedication and protecting health 01:17.900 --> 01:21.233 align:start position:10% line:68.67% size:42.5% and saving lives. 01:20.400 --> 01:22.966 align:start position:10% line:68.67% size:75% Francis, thank you for joining 01:21.233 --> 01:25.700 align:start position:10% line:68.67% size:75% us and we should be clear that 01:22.966 --> 01:27.100 align:start position:10% line:68.67% size:80% your staff at mercy circle, just 01:25.700 --> 01:29.533 align:start position:10% line:68.67% size:65% so that we're certain that 01:27.100 --> 01:31.200 align:start position:10% line:68.67% size:77.5% there's no confusion there and, 01:29.533 --> 01:32.966 align:start position:10% line:68.67% size:65% first, tell us about mercy 01:31.200 --> 01:39.766 align:start position:10% line:68.67% size:80% circle and the community and how 01:32.966 --> 01:43.333 align:start position:10% line:68.67% size:62.5% many residents and staff? 01:39.766 --> 01:45.466 align:start position:10% line:68.67% size:72.5% >> Mercy circle has 110 units 01:43.333 --> 01:46.966 align:start position:10% line:68.67% size:72.5% and we're pretty small in the 01:45.466 --> 01:47.333 align:start position:10% line:68.67% size:47.5% Chicago south side. 01:46.966 --> 01:52.833 align:start position:10% line:68.67% size:15% >> OK. 01:47.333 --> 01:55.100 align:start position:10% line:68.67% size:80% And how without you say the tole 01:52.833 --> 01:56.433 align:start position:10% line:68.67% size:75% the toll on your residents and 01:55.100 --> 02:00.000 align:start position:10% line:68.67% size:70% staff and resident families? 01:56.433 --> 02:01.233 align:start position:10% line:68.67% size:77.5% >> It's been a tremendous toll. 02:00.000 --> 02:02.566 align:start position:10% line:68.67% size:65% The separation from family 02:01.233 --> 02:05.433 align:start position:10% line:68.67% size:65% families for our residents 02:02.566 --> 02:08.233 align:start position:10% line:68.67% size:67.5% during the beginning of the 02:05.433 --> 02:11.733 align:start position:10% line:68.67% size:72.5% pandemic and the peak created 02:08.233 --> 02:14.633 align:start position:10% line:68.67% size:75% some very dark times for us in 02:11.733 --> 02:17.200 align:start position:10% line:68.67% size:75% our industry and the impact of 02:14.633 --> 02:19.966 align:start position:10% line:68.67% size:77.5% the unknown and the uncertainty 02:17.200 --> 02:22.000 align:start position:10% line:68.67% size:75% of the virus and its impact or 02:19.966 --> 02:23.433 align:start position:10% line:68.67% size:62.5% spread throughout, if you 02:22.000 --> 02:29.700 align:start position:10% line:68.67% size:75% remember, the ederly initially 02:23.433 --> 02:31.633 align:start position:10% line:68.67% size:27.5% was scarry. 02:29.700 --> 02:34.200 align:start position:10% line:68.67% size:67.5% >> What were the mitigation 02:31.633 --> 02:34.566 align:start position:10% line:68.67% size:80% measures that meant going into a 02:34.200 --> 02:36.100 align:start position:10% line:68.67% size:22.5% lockdown? 02:34.566 --> 02:37.833 align:start position:10% line:68.67% size:60% Where family and friends 02:36.100 --> 02:39.766 align:start position:10% line:68.67% size:80% couldn't visit and the impact it 02:37.833 --> 02:40.233 align:start position:10% line:68.67% size:42.5% has on residents. 02:39.766 --> 02:44.733 align:start position:10% line:68.67% size:27.5% >> Exactly. 02:40.233 --> 02:45.866 align:start position:10% line:68.67% size:77.5% So we were all -- all long-term 02:44.733 --> 02:47.700 align:start position:10% line:68.67% size:70% facilities were shut down in 02:45.866 --> 02:49.700 align:start position:10% line:68.67% size:67.5% which no visitors can come. 02:47.700 --> 02:51.766 align:start position:10% line:68.67% size:75% It caused us to be creative to 02:49.700 --> 02:53.966 align:start position:10% line:68.67% size:80% find ways to keep family members 02:51.766 --> 02:57.200 align:start position:10% line:68.67% size:60% and residents connected. 02:53.966 --> 02:59.633 align:start position:10% line:68.67% size:65% Things like zoom calls and 02:57.200 --> 03:02.600 align:start position:10% line:68.67% size:77.5% face-time and window visits and 02:59.633 --> 03:03.333 align:start position:10% line:68.67% size:72.5% drive-by parades were done by 03:02.600 --> 03:06.066 align:start position:10% line:68.67% size:37.5% family members. 03:03.333 --> 03:07.800 align:start position:10% line:68.67% size:77.5% >> So I understand that 100% of 03:06.066 --> 03:09.933 align:start position:10% line:68.67% size:60% your residents there are 03:07.800 --> 03:12.500 align:start position:10% line:68.67% size:65% vaccinated and 90% of your 03:09.933 --> 03:14.133 align:start position:10% line:68.67% size:80% staff, you all were initial just 03:12.500 --> 03:16.266 align:start position:10% line:68.67% size:57.5% encouraging staff to be 03:14.133 --> 03:18.666 align:start position:10% line:68.67% size:77.5% vaccinated, but trinity health, 03:16.266 --> 03:20.466 align:start position:10% line:68.67% size:75% the network which you're apart 03:18.666 --> 03:21.900 align:start position:10% line:68.67% size:77.5% umposed the vaccine mandate and 03:20.466 --> 03:25.666 align:start position:10% line:68.67% size:72.5% what do we know what prompted 03:21.900 --> 03:28.633 align:start position:10% line:68.67% size:70% the organization to do that? 03:25.666 --> 03:31.533 align:start position:10% line:68.67% size:77.5% >> Trinity health initiated the 03:28.633 --> 03:35.066 align:start position:10% line:68.67% size:75% mandate largely because of our 03:31.533 --> 03:36.700 align:start position:10% line:68.67% size:75% core value of safety, resident 03:35.066 --> 03:38.200 align:start position:10% line:68.67% size:52.5% and colleague safety. 03:36.700 --> 03:39.500 align:start position:10% line:68.67% size:70% We just thought that was the 03:38.200 --> 03:40.766 align:start position:10% line:68.67% size:67.5% most important thing and we 03:39.500 --> 03:44.633 align:start position:10% line:68.67% size:65% should do more, so we were 03:40.766 --> 03:45.700 align:start position:10% line:68.67% size:80% fortunate to have already a high 03:44.633 --> 03:50.800 align:start position:10% line:68.67% size:72.5% participation level, but this 03:45.700 --> 03:55.166 align:start position:10% line:68.67% size:75% just helps to push us to reach 03:50.800 --> 03:56.966 align:start position:10% line:68.67% size:12.5% this. 03:55.166 --> 03:58.466 align:start position:10% line:68.67% size:65% >> Would you say the Delta 03:56.966 --> 03:58.833 align:start position:10% line:68.67% size:65% varient factored into that 03:58.466 --> 03:59.900 align:start position:10% line:68.67% size:22.5% decision? 03:58.833 --> 04:01.566 align:start position:10% line:68.67% size:47.5% >> I would say yes. 03:59.900 --> 04:03.200 align:start position:10% line:68.67% size:65% >> So for the unvaccinated 04:01.566 --> 04:05.200 align:start position:10% line:68.67% size:75% staff, so far, what proportion 04:03.200 --> 04:07.333 align:start position:10% line:68.67% size:72.5% would you say are hesitant to 04:05.200 --> 04:10.633 align:start position:10% line:68.67% size:65% get it because they're not 04:07.333 --> 04:14.833 align:start position:10% line:68.67% size:77.5% certain and what proportion are 04:10.633 --> 04:18.000 align:start position:10% line:68.67% size:45% adamantly opposed? 04:14.833 --> 04:22.100 align:start position:10% line:68.67% size:70% >> About 7% of the staff are 04:18.000 --> 04:23.666 align:start position:10% line:68.67% size:65% discerning the vaccine and 04:22.100 --> 04:26.800 align:start position:10% line:68.67% size:75% although you haven't -- we did 04:23.666 --> 04:30.233 align:start position:10% line:68.67% size:72.5% lose one staff member who was 04:26.800 --> 04:31.933 align:start position:10% line:68.67% size:80% adamants about not going, but we 04:30.233 --> 04:34.100 align:start position:10% line:68.67% size:80% peel that it's just so important 04:31.933 --> 04:36.433 align:start position:10% line:68.67% size:80% for the safety of our community, 04:34.100 --> 04:40.900 align:start position:10% line:68.67% size:75% both colleagues and residents, 04:36.433 --> 04:43.933 align:start position:10% line:68.67% size:75% that it's well worth the risks 04:40.900 --> 04:44.866 align:start position:10% line:68.67% size:67.5% involved in terms of we can 04:43.933 --> 04:48.866 align:start position:10% line:68.67% size:80% overcome anything for the safety 04:44.866 --> 04:52.033 align:start position:10% line:68.67% size:42.5% of our residents. 04:48.866 --> 04:53.133 align:start position:10% line:68.67% size:80% >> For those who are hesitant or 04:52.033 --> 04:54.466 align:start position:10% line:68.67% size:70% resistants, what reasons are 04:53.133 --> 04:57.133 align:start position:10% line:68.67% size:30% they giving? 04:54.466 --> 05:01.433 align:start position:10% line:68.67% size:60% >> I'll share initially, 04:57.133 --> 05:02.533 align:start position:10% line:68.67% size:67.5% people -- most people had a 05:01.433 --> 05:04.366 align:start position:10% line:68.67% size:55% wait-and see attitude. 05:02.533 --> 05:06.500 align:start position:10% line:68.67% size:72.5% When we were one of the first 05:04.366 --> 05:08.500 align:start position:10% line:68.67% size:80% communities to be vaccinated and 05:06.500 --> 05:13.200 align:start position:10% line:68.67% size:77.5% I think other staff members saw 05:08.500 --> 05:17.166 align:start position:10% line:68.67% size:72.5% that most of us at that time, 05:13.200 --> 05:21.166 align:start position:10% line:68.67% size:65% probably 70% had taken the 05:17.166 --> 05:23.033 align:start position:10% line:68.67% size:80% vaccine and there were to severe 05:21.166 --> 05:24.666 align:start position:10% line:68.67% size:80% effects and everything was going 05:23.033 --> 05:26.433 align:start position:10% line:68.67% size:72.5% well and more and more people 05:24.666 --> 05:29.833 align:start position:10% line:68.67% size:75% did the vaccine, they opted to 05:26.433 --> 05:31.533 align:start position:10% line:68.67% size:57.5% do the vaccine and that 05:29.833 --> 05:33.700 align:start position:10% line:68.67% size:80% wait-and-see accounted for a lot 05:31.533 --> 05:34.033 align:start position:10% line:68.67% size:70% of people delayed taking the 05:33.700 --> 05:36.300 align:start position:10% line:68.67% size:20% vaccine. 05:34.033 --> 05:38.033 align:start position:10% line:68.67% size:67.5% Now I think people are just 05:36.300 --> 05:40.366 align:start position:10% line:68.67% size:80% still thinking about it, but the 05:38.033 --> 05:42.933 align:start position:10% line:68.67% size:80% Delta varient is changing minds, 05:40.366 --> 05:44.800 align:start position:10% line:68.67% size:75% as well as just seeing so many 05:42.933 --> 05:45.666 align:start position:10% line:68.67% size:75% people going along with it and 05:44.800 --> 05:47.866 align:start position:10% line:68.67% size:77.5% knowing that it's important for 05:45.666 --> 05:50.366 align:start position:10% line:68.67% size:77.5% the safety of our community, is 05:47.866 --> 05:51.733 align:start position:10% line:68.67% size:70% also a factor, and you think 05:50.366 --> 05:52.533 align:start position:10% line:68.67% size:70% that weighs on people making 05:51.733 --> 05:53.666 align:start position:10% line:68.67% size:35% that decision. 05:52.533 --> 05:55.633 align:start position:10% line:68.67% size:62.5% >> How have residents and 05:53.666 --> 05:56.866 align:start position:10% line:68.67% size:62.5% families responded to the 05:55.633 --> 05:58.866 align:start position:10% line:68.67% size:40% vaccine mandate? 05:56.866 --> 06:00.900 align:start position:10% line:68.67% size:75% >> They are extremely pleased. 05:58.866 --> 06:04.066 align:start position:10% line:68.67% size:72.5% If we have a positive case in 06:00.900 --> 06:11.833 align:start position:10% line:68.67% size:75% the building, we have to go on 06:04.066 --> 06:12.366 align:start position:10% line:68.67% size:80% lockdown again to a shorter 06:11.833 --> 06:13.900 align:start position:10% line:68.67% size:12.5% time. 06:12.366 --> 06:18.100 align:start position:10% line:68.67% size:67.5% Having for vaccinated staff 06:13.900 --> 06:18.833 align:start position:10% line:68.67% size:72.5% members and residents prevent 06:18.100 --> 06:21.333 align:start position:10% line:68.67% size:62.5% more -- are left with the 06:18.833 --> 06:23.866 align:start position:10% line:68.67% size:75% opportunities to test positive 06:21.333 --> 06:25.600 align:start position:10% line:68.67% size:60% and having to shut down. 06:23.866 --> 06:28.800 align:start position:10% line:68.67% size:77.5% >> So going forward, you have a 06:25.600 --> 06:29.966 align:start position:10% line:68.67% size:30% deadline of 06:28.800 --> 06:31.766 align:start position:10% line:68.67% size:55% September 21st and you 06:29.966 --> 06:33.333 align:start position:10% line:68.67% size:75% mentioned one staff member did 06:31.766 --> 06:34.700 align:start position:10% line:68.67% size:75% resign rather meet the mandate 06:33.333 --> 06:36.366 align:start position:10% line:68.67% size:80% and receive the vaccine, what go 06:34.700 --> 06:38.100 align:start position:10% line:68.67% size:57.5% you think happens next? 06:36.366 --> 06:40.866 align:start position:10% line:68.67% size:77.5% Will some people who have taken 06:38.100 --> 06:42.233 align:start position:10% line:68.67% size:77.5% a hard line, will they remain a 06:40.866 --> 06:43.600 align:start position:10% line:68.67% size:42.5% part of the team? 06:42.233 --> 06:45.133 align:start position:10% line:68.67% size:80% >> We're hoping that they do and 06:43.600 --> 06:48.366 align:start position:10% line:68.67% size:67.5% see the bigger picture here 06:45.133 --> 06:49.800 align:start position:10% line:68.67% size:80% because this is not just -- it's 06:48.366 --> 06:50.633 align:start position:10% line:68.67% size:72.5% about our whole community and 06:49.800 --> 06:53.866 align:start position:10% line:68.67% size:45% greater community. 06:50.633 --> 06:55.733 align:start position:10% line:68.67% size:67.5% So we're really hoping that 06:53.866 --> 07:01.366 align:start position:10% line:68.67% size:75% everyone does see that safety. 06:55.733 --> 07:04.000 align:start position:10% line:68.67% size:77.5% Again our core value and that's 07:01.366 --> 07:04.766 align:start position:10% line:68.67% size:70% our most important priority. 07:04.000 --> 07:06.533 align:start position:10% line:68.67% size:72.5% >> Francis, thank you for the