1
00:00:00,900 --> 00:00:02,469
>>Hospice is about living.

2
00:00:02,469 --> 00:00:04,170
How can we make this moment

3
00:00:04,170 --> 00:00:07,707
as good as possible before 
anything else changes?

4
00:00:07,707 --> 00:00:12,512
We just are here for today to 
make life worth living now.

5
00:00:12,512 --> 00:00:15,448
>>I don't know what people 
did without hospice.

6
00:00:15,448 --> 00:00:17,317
And I have great 
respect for Werner.

7
00:00:17,317 --> 00:00:21,154
He actually died, his hospital 
was right there on this ward.

8
00:00:21,154 --> 00:00:23,857
I have great respect for 
he insisted that he wanted

9
00:00:23,857 --> 00:00:28,862
to die the way he thought 
he should die at home.

10
00:00:30,030 --> 00:00:33,466
And not taking drugs and 
just be taken care of

11
00:00:33,466 --> 00:00:36,236
until he expired.

12
00:00:37,670 --> 00:00:40,306
>>There is a misconception 
that the focus of hospice care

13
00:00:40,306 --> 00:00:44,511
is on dying but really it 
is about quality of life.

14
00:00:44,511 --> 00:00:47,547
Join us today as we visit 
Hospice of the Piedmont

15
00:00:47,547 --> 00:00:50,316
to find out what this 
important organization is doing

16
00:00:50,316 --> 00:00:52,685
to help people with 
terminal illness

17
00:00:52,685 --> 00:00:56,723
live out their lives in comfort 
with respect and dignity.

18
00:00:56,723 --> 00:00:57,524
Come on.

19
00:00:59,559 --> 00:01:02,896
Tell us, what is the mission 
of Hospice of the Piedmont?

20
00:01:02,896 --> 00:01:05,799
>>For 35 years now our vision

21
00:01:05,799 --> 00:01:07,634
or our mission has 
remained the same.

22
00:01:07,634 --> 00:01:10,970
That no one would have 
to die alone or in pain.

23
00:01:10,970 --> 00:01:12,472
And that's no one.

24
00:01:12,472 --> 00:01:16,042
Regardless of age, race, 
what country you're from,

25
00:01:16,042 --> 00:01:17,944
what your citizenship is. 
>>Right.

26
00:01:17,944 --> 00:01:19,379
>>So that's our passion.

27
00:01:19,379 --> 00:01:20,313
>>It absolutely is.

28
00:01:20,313 --> 00:01:21,881
It's definitely not about death.

29
00:01:21,881 --> 00:01:24,551
It's about a person 
who's been diagnosed

30
00:01:24,551 --> 00:01:27,887
with a terminal illness 
who has the right

31
00:01:27,887 --> 00:01:30,590
to make decisions as 
to how to live out

32
00:01:30,590 --> 00:01:32,425
the rest of that time.

33
00:01:32,425 --> 00:01:34,928
Usually prognosis of 
six months or less

34
00:01:34,928 --> 00:01:35,995
is what they're facing.

35
00:01:35,995 --> 00:01:37,230
>>Right.

36
00:01:37,230 --> 00:01:38,465
>>One lady told me, 
you know she said,

37
00:01:38,465 --> 00:01:41,801
"I haven't talked to my 
daughter in 17 years."

38
00:01:41,801 --> 00:01:44,037
So we made the phone calls.

39
00:01:44,037 --> 00:01:46,439
In other words it's 
really about living.

40
00:01:46,439 --> 00:01:48,007
It's not about dying.

41
00:01:48,007 --> 00:01:51,077
It's about living your 
final days and weeks

42
00:01:51,077 --> 00:01:53,012
and months to the fullest.

43
00:01:53,012 --> 00:01:56,349
And when you do that you tend 
to celebrate life in general.

44
00:01:56,349 --> 00:01:57,650
>>Who does hospice work with?

45
00:01:57,650 --> 00:01:59,252
Does it matter 
where you come from?

46
00:01:59,252 --> 00:02:02,222
Does it matter your 
financial situation?

47
00:02:02,222 --> 00:02:03,022
How does that work?

48
00:02:03,022 --> 00:02:04,491
>>None of that matters.

49
00:02:04,491 --> 00:02:08,328
There's no discriminatory 
factor in hospice whatsoever.

50
00:02:08,328 --> 00:02:13,333
We take ages 18 to 
infinity at this point.

51
00:02:14,734 --> 00:02:16,836
And it's just people who are 
looking to have quality of life

52
00:02:16,836 --> 00:02:18,638
who are not seeking 
treatment any longer

53
00:02:18,638 --> 00:02:20,406
or that treatment's 
not available.

54
00:02:20,406 --> 00:02:22,775
>>And who pays for hospice?

55
00:02:22,775 --> 00:02:25,678
>>Hospice was 
established back in 1983

56
00:02:25,678 --> 00:02:28,047
through a Medicare benefit 
but that doesn't mean

57
00:02:28,047 --> 00:02:31,050
that you have to have 
Medicare to have hospice.

58
00:02:31,050 --> 00:02:34,687
Commercial insurances 
will pay for hospice.

59
00:02:34,687 --> 00:02:39,559
But again, financial 
status is not an issue.

60
00:02:41,261 --> 00:02:43,496
If you don't have money, if 
you don't have insurance,

61
00:02:43,496 --> 00:02:45,331
you're not turned 
away from Hospice.

62
00:02:45,331 --> 00:02:46,833
>>Talk about the 
different places

63
00:02:46,833 --> 00:02:48,067
that the patients are seen.

64
00:02:48,067 --> 00:02:50,270
>>They are seen anywhere 
that they call home.

65
00:02:50,270 --> 00:02:53,039
It could be in their private 
residence, their private home,

66
00:02:53,039 --> 00:02:55,608
in assisted living, 
a nursing facility.

67
00:02:55,608 --> 00:02:58,611
I've even cared for patients 
who lived in a hotel

68
00:02:58,611 --> 00:03:00,380
and in a correctional facility.

69
00:03:00,380 --> 00:03:02,482
>>And today we're here 
at the Hospice House

70
00:03:02,482 --> 00:03:04,517
so talk about the Hospice House.

71
00:03:04,517 --> 00:03:06,920
>>Well, the Hospice House 
has been here for 11 years.

72
00:03:06,920 --> 00:03:08,922
It's a very, very special place.

73
00:03:08,922 --> 00:03:12,125
It's as close as 
you can get to home

74
00:03:12,125 --> 00:03:14,227
and yet not be in 
your own house.

75
00:03:14,227 --> 00:03:15,428
It is very personal.

76
00:03:15,428 --> 00:03:17,330
We have home cooked meals.

77
00:03:17,330 --> 00:03:19,832
But it's a place where 
you can have this,

78
00:03:19,832 --> 00:03:22,535
where your memories and 
your family can be family

79
00:03:22,535 --> 00:03:24,103
instead of a caregiver.

80
00:03:24,103 --> 00:03:26,739
It's just a very, 
very special place.

81
00:03:26,739 --> 00:03:29,075
>>I just thought of the 
story that you told me

82
00:03:29,075 --> 00:03:32,245
about the Hospice House, 
and you were talking about

83
00:03:32,245 --> 00:03:34,747
the great beds that 
are in the rooms now

84
00:03:34,747 --> 00:03:35,949
and where they came from.

85
00:03:35,949 --> 00:03:37,383
Will you tell me that 
story real quick?

86
00:03:37,383 --> 00:03:38,218
About the gentleman?

87
00:03:38,218 --> 00:03:39,452
>>Sure.

88
00:03:39,452 --> 00:03:40,386
Well, we have the 
best beds around

89
00:03:40,386 --> 00:03:42,622
because of a generous person.

90
00:03:42,622 --> 00:03:45,491
So this patient was 
at our Hospice House

91
00:03:45,491 --> 00:03:48,161
and he was a 
professional organist.

92
00:03:48,161 --> 00:03:50,730
And when our volunteer was 
meeting with him he said,

93
00:03:50,730 --> 00:03:55,168
"If only I could play 
the organ one more time."

94
00:03:55,168 --> 00:03:57,503
So we made arrangements with 
the church across the street,

95
00:03:57,503 --> 00:04:00,206
First Presbyterian 
gets a shout out,

96
00:04:00,206 --> 00:04:02,575
and he played for 
about 45 minutes.

97
00:04:02,575 --> 00:04:04,110
His two kids and 
wife were there.

98
00:04:04,110 --> 00:04:05,411
They were weeping.

99
00:04:05,411 --> 00:04:06,412
I was weeping.

100
00:04:06,412 --> 00:04:07,747
Everybody was weeping. 
>>Oh.

101
00:04:07,747 --> 00:04:09,582
>>And then he said. 
"It's finished."

102
00:04:09,582 --> 00:04:10,750
He's done.

103
00:04:10,750 --> 00:04:12,585
He passed away 
about a week later.

104
00:04:12,585 --> 00:04:15,021
And he told his wife 
before he passed away,

105
00:04:15,021 --> 00:04:16,322
you know, this house was perfect

106
00:04:16,322 --> 00:04:18,625
except the beds 
were getting older.

107
00:04:18,625 --> 00:04:21,127
And she said, "I wanna 
buy you guys all new beds

108
00:04:21,127 --> 00:04:22,395
"and you pick the ones you want.

109
00:04:22,395 --> 00:04:24,230
"Get the best ones 
you can find."

110
00:04:24,230 --> 00:04:26,933
And that's how we got the 
best beds in Charlottesville.

111
00:04:26,933 --> 00:04:28,301
(all laughing)

112
00:04:28,301 --> 00:04:30,870
>>I love that story, 
I love that story.

113
00:04:30,870 --> 00:04:32,839
Okay, you also have 
an Education Center.

114
00:04:32,839 --> 00:04:34,073
Let's hear about that.

115
00:04:34,073 --> 00:04:36,442
>>A couple cool things 
about that program.

116
00:04:36,442 --> 00:04:39,045
We have, we do get 
people donating money

117
00:04:39,045 --> 00:04:42,949
to the education institute, 
but the coolest thing I think

118
00:04:42,949 --> 00:04:45,852
is we're getting young 
doctors and nurses

119
00:04:45,852 --> 00:04:48,821
who rotate through, chaplains 
too, social workers even,

120
00:04:48,821 --> 00:04:50,757
they rotate through our hospice

121
00:04:50,757 --> 00:04:55,094
and they learn how do you 
take care of the dying.

122
00:04:55,094 --> 00:04:58,331
A critical skill in 
medicine and nursing.

123
00:04:58,331 --> 00:05:01,100
>>The work that I do with 
hospice was a calling.

124
00:05:01,100 --> 00:05:04,804
I was drawn to hospice 
as another way.

125
00:05:04,804 --> 00:05:07,073
When you're in the hospital 
working as a nurse,

126
00:05:07,073 --> 00:05:09,909
you see so much 
pain and suffering

127
00:05:09,909 --> 00:05:12,512
and this is a 
wonderful alternative

128
00:05:12,512 --> 00:05:14,781
because you can be in your home,

129
00:05:14,781 --> 00:05:16,316
have your family 
members around you

130
00:05:16,316 --> 00:05:18,718
and not be surrounded by 
all the bells and whistles

131
00:05:18,718 --> 00:05:21,321
and everything in 
a hospital setting.

132
00:05:21,321 --> 00:05:23,423
>>A lot of the work that 
I do as a social worker

133
00:05:23,423 --> 00:05:24,891
is grief counseling.

134
00:05:24,891 --> 00:05:27,894
So we're actually grieving 
from the beginning,

135
00:05:27,894 --> 00:05:30,663
straight through until something 
happens and afterwards.

136
00:05:30,663 --> 00:05:32,665
And a big thing 
that's rewarding to me

137
00:05:32,665 --> 00:05:34,233
is getting to work with families

138
00:05:34,233 --> 00:05:36,602
and walking that 
journey with them.

139
00:05:36,602 --> 00:05:38,838
Grief is a very private emotion

140
00:05:38,838 --> 00:05:41,507
but there's also this 
process of mourning

141
00:05:41,507 --> 00:05:42,742
and making that public.

142
00:05:42,742 --> 00:05:44,777
And that's what 
our hospice does.

143
00:05:44,777 --> 00:05:47,647
We have support groups, 
we have memorials,

144
00:05:47,647 --> 00:05:50,049
camps for children and families.

145
00:05:50,049 --> 00:05:51,718
And it's a way to 
let it be known,

146
00:05:51,718 --> 00:05:53,753
this was an important life.

147
00:05:53,753 --> 00:05:55,455
We're gonna remember it.

148
00:05:55,455 --> 00:05:59,759
And with the caregiver 
we're looking at burnout

149
00:05:59,759 --> 00:06:03,896
and preventing that tiredness 
and that overwhelmed feeling

150
00:06:03,896 --> 00:06:07,533
because they're going on all 
cylinders 24 hours a day.

151
00:06:07,533 --> 00:06:11,704
>>My role as chaplain 
is to help them identify

152
00:06:11,704 --> 00:06:14,273
what their spirituality is

153
00:06:14,273 --> 00:06:16,275
and how does their 
spirituality help them

154
00:06:16,275 --> 00:06:20,546
through the challenges of 
dealing with a terminal illness.

155
00:06:20,546 --> 00:06:23,516
>>You have a lot 
of great programs.

156
00:06:23,516 --> 00:06:26,152
Let's talk about the 
Children's Center.

157
00:06:26,152 --> 00:06:28,254
That's new in the 
last couple years.

158
00:06:28,254 --> 00:06:29,555
>>So it's the 
center for children.

159
00:06:29,555 --> 00:06:31,391
It has two parts to it.

160
00:06:31,391 --> 00:06:33,326
One is called Journeys.

161
00:06:33,326 --> 00:06:36,596
The Journeys is the Children's 
Bereavement Program.

162
00:06:36,596 --> 00:06:38,064
And it is so cool.

163
00:06:38,064 --> 00:06:41,100
I mean we have camps that 
go on during the year

164
00:06:41,100 --> 00:06:43,302
where children come 
who have lost a brother

165
00:06:43,302 --> 00:06:45,471
or a sister or a mom and dad.

166
00:06:45,471 --> 00:06:46,706
>>Right.

167
00:06:46,706 --> 00:06:48,574
>>By the end of the day, 
playing games, hiking,

168
00:06:48,574 --> 00:06:52,145
climbing on ropes you 
know they've realized,

169
00:06:52,145 --> 00:06:55,448
okay, you know this is sad 
but I'm not the only one.

170
00:06:55,448 --> 00:06:56,883
>>Yeah, that's huge.

171
00:06:56,883 --> 00:06:58,117
>>You never wanna 
to be the only one.

172
00:06:58,117 --> 00:06:59,352
>>Oh, that's huge.

173
00:06:59,352 --> 00:07:02,922
>>It allows a child 
to express themselves

174
00:07:02,922 --> 00:07:05,024
the way they need to 
express themselves

175
00:07:05,024 --> 00:07:06,325
with dealing with grief.

176
00:07:06,325 --> 00:07:08,027
And that's what makes 
it so wonderful.

177
00:07:08,027 --> 00:07:09,862
>>And then the other 
part of the children's--

178
00:07:09,862 --> 00:07:10,997
>>Is Piedmont Kids.

179
00:07:10,997 --> 00:07:11,931
>>Right.

180
00:07:11,931 --> 00:07:13,399
>>And we have art therapists.

181
00:07:13,399 --> 00:07:15,835
But mainly Piedmont Kids is 
about a supportive care program

182
00:07:15,835 --> 00:07:18,471
for children now who are dying.

183
00:07:18,471 --> 00:07:20,606
For children who have 
less than six months.

184
00:07:20,606 --> 00:07:23,810
We work with UVA and their 
Palliative Care Program on this.

185
00:07:23,810 --> 00:07:26,546
And it's a new program 
just starting up.

186
00:07:26,546 --> 00:07:29,015
And so that's great 
for our community

187
00:07:29,015 --> 00:07:31,451
that we can have 
that full continuum.

188
00:07:31,451 --> 00:07:35,855
>>You also have a Grief and 
Loss program at the Center

189
00:07:35,855 --> 00:07:38,558
for people dealing 
with grief and loss.

190
00:07:38,558 --> 00:07:40,860
>>This is a very 
special place also

191
00:07:42,028 --> 00:07:45,832
because there, whether 
you're on hospice or not

192
00:07:45,832 --> 00:07:48,367
if you've had loss of any type,

193
00:07:48,367 --> 00:07:49,802
you know we're there to support.

194
00:07:49,802 --> 00:07:52,038
If you're a young man 
we have breakfast.

195
00:07:52,038 --> 00:07:54,040
We have meetings for widows.

196
00:07:54,040 --> 00:07:56,142
We have meetings 
for older ladies.

197
00:07:56,142 --> 00:07:59,178
In fact we even started one 
if you've lost your pet.

198
00:07:59,178 --> 00:08:00,413
>>Oh.

199
00:08:00,413 --> 00:08:01,347
>>Yeah, so that 
center can really,

200
00:08:01,347 --> 00:08:02,582
because you know there's so,

201
00:08:02,582 --> 00:08:03,816
in fact there was a study

202
00:08:03,816 --> 00:08:05,785
in the Journal of 
the American Medical

203
00:08:05,785 --> 00:08:10,056
which found that if a 
patient came on Hospice

204
00:08:10,056 --> 00:08:13,192
the chance of their spouse 
dying in the next year

205
00:08:13,192 --> 00:08:16,629
was remarkedly reduced 
because of the care

206
00:08:16,629 --> 00:08:19,165
before the death and after.

207
00:08:19,165 --> 00:08:20,900
It makes a big difference.

208
00:08:20,900 --> 00:08:23,369
>>I came to the 
university in 1963

209
00:08:23,369 --> 00:08:26,339
and Werner was the architect 
and I was the librarian

210
00:08:26,339 --> 00:08:28,007
and we both were Germans

211
00:08:28,007 --> 00:08:31,010
and we both enjoyed 
our German culture

212
00:08:31,010 --> 00:08:36,015
and had the experiences 
of World War II behind us

213
00:08:37,183 --> 00:08:40,253
and loved music and 
art and traveling

214
00:08:40,253 --> 00:08:44,790
and so we really were a pretty 
ideal couple I would say.

215
00:08:45,992 --> 00:08:49,996
Werner got diagnosed 
with prostate cancer

216
00:08:49,996 --> 00:08:51,697
in April of 2014.

217
00:08:54,233 --> 00:08:57,670
And the wonderful things is 
that these hospice nurses

218
00:08:57,670 --> 00:09:01,173
and the staff became 
so fond of Werner

219
00:09:01,173 --> 00:09:05,344
and this give-and-take 
was extremely important

220
00:09:05,344 --> 00:09:10,349
for his recovery and for 
basically making the end

221
00:09:12,084 --> 00:09:15,588
of life phase easier 
for him and for me.

222
00:09:16,789 --> 00:09:19,458
And I'm eternally 
grateful for that.

223
00:09:19,458 --> 00:09:24,130
>>With Mr. Sensbach, I really 
got to know him as a person.

224
00:09:26,465 --> 00:09:29,101
What he liked to do, 
what his interests were,

225
00:09:29,101 --> 00:09:31,237
what his life was about.

226
00:09:31,237 --> 00:09:34,507
Where he'd come from, 
his political beliefs,

227
00:09:34,507 --> 00:09:35,841
his spiritual beliefs.

228
00:09:35,841 --> 00:09:38,744
We really talked 
about so many things

229
00:09:38,744 --> 00:09:40,112
in the course of my visits

230
00:09:41,514 --> 00:09:46,218
that you make a personal 
connection with people.

231
00:09:47,620 --> 00:09:49,922
You get really attached.

232
00:09:49,922 --> 00:09:52,124
>>So we were seeing 
a patient who was 21

233
00:09:52,124 --> 00:09:53,459
who had colon cancer.

234
00:09:54,527 --> 00:09:56,495
And when I talked to the dad,

235
00:09:56,495 --> 00:09:58,965
he was just weeping 
about this situation.

236
00:09:58,965 --> 00:10:00,967
And he said to me, "Well there's 
one more thing Dr. Avery,

237
00:10:00,967 --> 00:10:03,836
"my son won't talk to me."

238
00:10:03,836 --> 00:10:06,405
Well I went in to see the 
patient, this young man

239
00:10:06,405 --> 00:10:09,442
and his two brothers were 
in the room with him.

240
00:10:09,442 --> 00:10:11,811
And I did my medical 
stuff, examined him,

241
00:10:11,811 --> 00:10:14,380
and finally I said, 
"You know your dad says

242
00:10:14,380 --> 00:10:16,282
"you're not talking to him."

243
00:10:16,282 --> 00:10:18,317
And Terri, he looked me right 
in the eyes and he said,

244
00:10:18,317 --> 00:10:20,620
"I hate that SOB."

245
00:10:21,988 --> 00:10:22,822
>>Okay.

246
00:10:22,822 --> 00:10:24,056
>>Ah!

247
00:10:24,056 --> 00:10:25,758
He felt his dad 
had been abusive.

248
00:10:25,758 --> 00:10:28,027
My staff wasn't convinced 
but the dad was sort

249
00:10:28,027 --> 00:10:31,297
of a tough guy in 
charge, maybe fearful.

250
00:10:31,297 --> 00:10:33,165
Clearly loved the son.

251
00:10:33,165 --> 00:10:35,301
But who we worked on 
was the tough guy.

252
00:10:35,301 --> 00:10:38,104
All of them, doctors, nurses, 
social workers, chaplains.

253
00:10:38,104 --> 00:10:40,139
And there came a point 
when he came to his son

254
00:10:40,139 --> 00:10:43,376
and said, "Son, 
please forgive me."

255
00:10:43,376 --> 00:10:46,612
And the patient, the 
son ran across the room,

256
00:10:46,612 --> 00:10:49,982
jumped on his dad's neck and 
said, "Dad, please forgive me."

257
00:10:51,384 --> 00:10:53,486
That's what hospice is about.

258
00:10:53,486 --> 00:10:55,087
>>Well, and you also, a lot

259
00:10:55,087 --> 00:10:56,722
of people get 
involved with hospice.

260
00:10:56,722 --> 00:11:00,226
You have, you have a 5K race 
where people get involved

261
00:11:00,226 --> 00:11:02,828
and that's a big 
fundraiser for hospice.

262
00:11:02,828 --> 00:11:04,864
You have a butterfly release.

263
00:11:04,864 --> 00:11:07,767
And volunteers, you rely 
quite a bit on volunteers.

264
00:11:07,767 --> 00:11:10,436
So, how do people get 
involved if they want

265
00:11:10,436 --> 00:11:12,772
to be a part of hospice?

266
00:11:12,772 --> 00:11:15,508
>>They just need to pick 
up the phone and call us.

267
00:11:15,508 --> 00:11:19,445
We have a huge thriving 
volunteer department.

268
00:11:19,445 --> 00:11:20,746
We love our volunteers

269
00:11:20,746 --> 00:11:23,315
and we do depend on our 
volunteers quite a bit.

270
00:11:23,315 --> 00:11:26,686
>>Yeah, almost 20 percent of 
our care is done by volunteers.

271
00:11:26,686 --> 00:11:28,621
And our community 
has been so generous.

272
00:11:28,621 --> 00:11:30,523
If you took away our volunteers

273
00:11:30,523 --> 00:11:32,625
and you took away our donors,

274
00:11:32,625 --> 00:11:34,593
we would like be gone in a year.

275
00:11:34,593 --> 00:11:35,428
>>Yeah.

276
00:11:35,428 --> 00:11:36,929
>>So we are, we totally,

277
00:11:36,929 --> 00:11:39,665
our community has been so 
gracious and generous to us.

278
00:11:39,665 --> 00:11:44,303
So I have to pinch myself every 
day and say this is amazing.

279
00:11:44,303 --> 00:11:45,705
>>I think the most 
rewarding thing

280
00:11:45,705 --> 00:11:47,907
is letting people 
know that they have

281
00:11:49,375 --> 00:11:51,777
realized whatever dream 
they had for end of life.

282
00:11:51,777 --> 00:11:54,313
That they wanted to 
have an art exhibit

283
00:11:54,313 --> 00:11:57,883
or wanted to publish a 
book or finish a painting

284
00:11:57,883 --> 00:12:00,953
or take a trip to the 
beach or Las Vegas

285
00:12:00,953 --> 00:12:03,322
that those things are 
possible even with Hospice

286
00:12:03,322 --> 00:12:05,391
and we make that happen.

287
00:12:05,391 --> 00:12:10,196
>>Gilda Radner talked 
about delicious ambiguity.

288
00:12:10,196 --> 00:12:12,098
That all poems don't rhyme,

289
00:12:12,098 --> 00:12:16,102
all stories don't have a 
beginning, a middle and an end.

290
00:12:16,102 --> 00:12:18,537
That having a terminal diagnosis

291
00:12:18,537 --> 00:12:21,040
doesn't make your life 
any less meaningful

292
00:12:21,040 --> 00:12:24,210
than it was the day before 
you got that diagnosis.

293
00:12:24,210 --> 00:12:26,779
(upbeat music)