WEBVTT 00:01.468 --> 00:03.269 align:left position:10% line:5% size:80% >>Starting a business from scratch it's been rough. 00:03.269 --> 00:04.871 align:left position:10% line:5% size:80% It's nothing easy about it. 00:04.871 --> 00:06.106 align:left position:20% line:5% size:70% You think of something as simple as 00:06.106 --> 00:07.907 align:left position:20% line:5% size:70% being able to drive a cab to put stickers 00:07.907 --> 00:09.709 align:left position:20% line:5% size:70% and a light on is real simple but it's not, 00:09.709 --> 00:11.378 align:left position:20% line:89% size:70% but it's well worth it. 00:11.378 --> 00:14.080 align:left position:10% line:83% size:80% >>When you talk about entrepreneurship and innovation 00:14.080 --> 00:17.717 align:left position:10% line:83% size:80% in Charlottesville, our guest today always comes to mind. 00:17.717 --> 00:20.053 align:left position:20% line:83% size:70% Join us as we catch up with Toan Nguyen, 00:20.053 --> 00:23.156 align:left position:10% line:5% size:80% when the co-founder of three businesses in the area 00:23.156 --> 00:25.625 align:left position:20% line:5% size:70% that focus on bringing the community together 00:25.625 --> 00:29.329 align:left position:20% line:83% size:70% to network, grow and help fight poverty. 00:29.329 --> 00:30.330 align:left position:40% line:89% size:50% Come on. 00:33.199 --> 00:35.568 align:left position:10% line:89% size:80% So tell us about C'ville Coffee. 00:35.568 --> 00:37.570 align:left position:20% line:83% size:70% This story behind C'ville Coffee. 00:37.570 --> 00:40.974 align:left position:20% line:83% size:70% You founded this with your wife in 2000. 00:40.974 --> 00:42.909 align:left position:10% line:89% size:80% >>Yes, Terri, in the year 2000, 00:42.909 --> 00:47.447 align:left position:20% line:83% size:70% we founded this because we had Shelf Life, 00:47.447 --> 00:52.419 align:left position:10% line:83% size:80% which is a furniture design and manufacturing company. 00:53.520 --> 00:55.488 align:left position:10% line:5% size:80% So we got this big space, 00:55.488 --> 01:00.427 align:left position:20% line:5% size:70% huge space for the furniture store. 01:01.594 --> 01:03.163 align:left position:20% line:83% size:70% And my daughter who was eight at the time, 01:03.163 --> 01:04.531 align:left position:20% line:89% size:70% her name is Hattie, 01:04.531 --> 01:05.799 align:left position:20% line:89% size:70% she had this great idea. 01:05.799 --> 01:08.601 align:left position:20% line:83% size:70% She said, Dad, why don't you have a coffee shop 01:08.601 --> 01:11.938 align:left position:20% line:83% size:70% and smoothie bar inside Shelf Life, 01:11.938 --> 01:15.575 align:left position:10% line:83% size:80% because that way people can come in and get a cup of coffee, 01:15.575 --> 01:18.978 align:left position:10% line:83% size:80% and then sit at your table and look at your shelf. 01:18.978 --> 01:21.281 align:left position:10% line:89% size:80% And so we thought, great idea! 01:21.281 --> 01:22.682 align:left position:10% line:89% size:80% >>Yeah, that's very great. 01:22.682 --> 01:24.384 align:left position:20% line:89% size:70% >>You know brilliant. 01:24.384 --> 01:25.218 align:left position:30% line:89% size:60% So we did. 01:25.218 --> 01:27.387 align:left position:20% line:89% size:70% We have a little room, 01:27.387 --> 01:31.591 align:left position:20% line:83% size:70% where you come in to C'ville Coffee now. 01:31.591 --> 01:35.195 align:left position:10% line:83% size:80% And so that was the genesis of C'ville Coffee. 01:35.195 --> 01:36.930 align:left position:20% line:83% size:70% >>So, and let's talk about C'ville Coffee, 01:36.930 --> 01:40.166 align:left position:20% line:83% size:70% because it is much more than a coffee shop, 01:40.166 --> 01:42.435 align:left position:20% line:89% size:70% you know it's a hub. 01:42.435 --> 01:44.671 align:left position:20% line:83% size:70% Talk about everything that goes on here. 01:44.671 --> 01:48.174 align:left position:20% line:83% size:70% >>Well, we try to promote a place 01:48.174 --> 01:51.010 align:left position:20% line:83% size:70% where people really come together, 01:51.010 --> 01:54.214 align:left position:10% line:89% size:80% make connection to each other. 01:54.214 --> 01:56.583 align:left position:10% line:83% size:80% And that's the great thing about Charlottesville 01:56.583 --> 01:58.885 align:left position:20% line:83% size:70% is that there's so much connection. 01:58.885 --> 02:01.221 align:left position:10% line:83% size:80% >>Yeah >>There's so much relationship 02:01.221 --> 02:03.356 align:left position:10% line:89% size:80% and people helping one another. 02:03.356 --> 02:04.524 align:left position:40% line:89% size:50% >>Yeah. 02:04.524 --> 02:07.127 align:left position:20% line:83% size:70% So that is a perfect segue to CIC. 02:08.895 --> 02:11.631 align:left position:10% line:83% size:80% This is another company that you helped to co-found. 02:11.631 --> 02:14.400 align:left position:10% line:83% size:80% It's a non-profit that you are one of the co-founders of, 02:14.400 --> 02:18.238 align:left position:10% line:83% size:80% and it started in a meeting here, did it not? 02:18.238 --> 02:19.072 align:left position:30% line:83% size:60% >>Right >>Talk about it. 02:19.072 --> 02:20.140 align:left position:20% line:89% size:70% Talk about what it is. 02:20.140 --> 02:22.342 align:left position:10% line:89% size:80% So, CIC, which stands for 02:22.342 --> 02:23.843 align:left position:20% line:83% size:70% Community Investment Collaborative, 02:23.843 --> 02:28.715 align:left position:10% line:83% size:80% is a non-profit that helps anybody who has a dream 02:30.083 --> 02:33.052 align:left position:10% line:83% size:80% of owning their own business, to get it going. 02:33.052 --> 02:35.788 align:left position:20% line:83% size:70% And how we do that is we put them through 02:35.788 --> 02:40.393 align:left position:20% line:83% size:70% a 17 week course that really breaks down. 02:40.393 --> 02:44.697 align:left position:20% line:83% size:70% It's basically a mini business plan course. 02:44.697 --> 02:47.233 align:left position:10% line:89% size:80% And then we lend them money, 02:47.233 --> 02:50.403 align:left position:20% line:83% size:70% a micro loan from 5,000 to $35,000. 02:50.403 --> 02:51.371 align:left position:40% line:89% size:50% >>Okay. 02:51.371 --> 02:52.639 align:left position:10% line:89% size:80% >>And then we mentor them. 02:52.639 --> 02:55.008 align:left position:20% line:83% size:70% And then through the whole process, 02:55.008 --> 02:58.211 align:left position:20% line:83% size:70% we give them access to a network of people 02:58.211 --> 03:00.113 align:left position:10% line:89% size:80% who would really help them 03:00.113 --> 03:04.617 align:left position:20% line:5% size:70% like a photographer, accountants, lawyers 03:04.617 --> 03:06.719 align:left position:10% line:5% size:80% and most importantly customers 03:06.719 --> 03:09.622 align:left position:20% line:83% size:70% who would really want to support our graduates. 03:09.622 --> 03:11.991 align:left position:20% line:89% size:70% >>And what inspired it? 03:11.991 --> 03:14.727 align:left position:10% line:89% size:80% What inspired you to start this? 03:14.727 --> 03:16.129 align:left position:30% line:89% size:60% >>At that time, 03:16.129 --> 03:17.864 align:left position:10% line:83% size:80% I was going through Leadership Charlottesville. 03:17.864 --> 03:19.399 align:left position:10% line:89% size:80% And Leadership Charlottesville, 03:19.399 --> 03:22.802 align:left position:20% line:83% size:70% it's a wonderful program run by the Chamber. 03:22.802 --> 03:24.037 align:left position:40% line:89% size:50% >>Right. 03:24.037 --> 03:26.806 align:left position:20% line:83% size:70% >>And what it does is really expose you to 03:26.806 --> 03:30.143 align:left position:20% line:89% size:70% how the town works. 03:30.143 --> 03:32.912 align:left position:10% line:83% size:80% You know from the judicial system, to the arts, 03:32.912 --> 03:35.048 align:left position:10% line:89% size:80% to education, to business. 03:35.048 --> 03:36.783 align:left position:30% line:83% size:60% And then at that exact same time, 03:36.783 --> 03:39.619 align:left position:20% line:83% size:70% I was involved with Dialogue on Race. 03:39.619 --> 03:40.853 align:left position:40% line:89% size:50% >>Right. 03:40.853 --> 03:42.222 align:left position:20% line:83% size:70% >>And through that, that's when I realized 03:42.222 --> 03:46.626 align:left position:20% line:83% size:70% that there's a segment of the population 03:46.626 --> 03:49.562 align:left position:20% line:89% size:70% who are really hurting. 03:49.562 --> 03:52.599 align:left position:20% line:83% size:70% Who don't have the same access to capital, 03:52.599 --> 03:55.134 align:left position:10% line:89% size:80% to education, to a network. 03:55.134 --> 03:58.705 align:left position:20% line:83% size:70% But yet who have this wonderful dreams 03:58.705 --> 04:02.675 align:left position:20% line:89% size:70% and smarts and ambition, 04:02.675 --> 04:04.677 align:left position:20% line:83% size:70% but they just need a little push. 04:04.677 --> 04:08.114 align:left position:10% line:5% size:80% >>My inspiration for CIC was simply just getting a cab ride 04:08.114 --> 04:11.517 align:left position:10% line:5% size:80% from another company when I had a little car trouble. 04:11.517 --> 04:13.086 align:left position:10% line:89% size:80% And I weren't treated too good. 04:13.086 --> 04:15.221 align:left position:10% line:83% size:80% They were handling my wheelchair a little rough. 04:15.221 --> 04:16.489 align:left position:10% line:89% size:80% They didn't treat me to well. 04:16.489 --> 04:17.957 align:left position:20% line:83% size:70% So that put me in the mind frame of, 04:17.957 --> 04:19.425 align:left position:10% line:89% size:80% "how do they do other people?" 04:19.425 --> 04:22.528 align:left position:10% line:83% size:80% I'm a little more strong minded or a little more able bodied 04:22.528 --> 04:23.930 align:left position:20% line:83% size:70% but what about the people who aren't 04:23.930 --> 04:25.164 align:left position:10% line:89% size:80% or really can't handle it? 04:25.164 --> 04:26.733 align:left position:20% line:83% size:70% And my mind just started wondering 04:26.733 --> 04:28.268 align:left position:10% line:89% size:80% about how I could help disabled 04:28.268 --> 04:31.104 align:left position:10% line:83% size:80% or the handicapped people as well as elderly 04:31.104 --> 04:34.474 align:left position:20% line:83% size:70% be transported in a nicer and timely fashion 04:34.474 --> 04:36.409 align:left position:20% line:83% size:70% and be treated like first class citizens. 04:36.409 --> 04:38.478 align:left position:10% line:89% size:80% And where I am right now, 04:38.478 --> 04:40.713 align:left position:20% line:83% size:70% CIC has brought me to be a better person 04:40.713 --> 04:43.316 align:left position:20% line:83% size:70% as a father, as a community leader, 04:43.316 --> 04:46.152 align:left position:10% line:83% size:80% as someone who can actually render a service, 04:46.152 --> 04:47.987 align:left position:20% line:83% size:70% and soon I'll be offering employment. 04:47.987 --> 04:50.390 align:left position:20% line:83% size:70% So, CIC helped me with all of those things. 04:50.390 --> 04:53.092 align:left position:10% line:83% size:80% >>It just made me concentrate on my business a little more 04:53.092 --> 04:55.628 align:left position:20% line:83% size:70% and try to organize things a little better. 04:55.628 --> 04:57.163 align:left position:20% line:5% size:70% The roughest part of my job was going out 04:57.163 --> 04:59.532 align:left position:20% line:5% size:70% and finding more jobs. 04:59.532 --> 05:02.302 align:left position:10% line:5% size:80% Whereas while I'm working it's not like I really have time 05:02.302 --> 05:04.404 align:left position:20% line:83% size:70% to be going off and finding another jobs 05:04.404 --> 05:07.106 align:left position:20% line:83% size:70% and by Toan doing that part of the footwork, 05:07.106 --> 05:08.941 align:left position:20% line:83% size:70% it's helped out quite a bit with us 05:08.941 --> 05:11.311 align:left position:20% line:83% size:70% to where we can just tackle the jobs 05:11.311 --> 05:13.079 align:left position:10% line:89% size:80% and he is out looking for them 05:13.079 --> 05:15.248 align:left position:10% line:89% size:80% and it keeps the cycle going. 05:15.248 --> 05:18.017 align:left position:20% line:83% size:70% >>I have known Toan for quite a while 05:18.017 --> 05:19.919 align:left position:10% line:5% size:80% and I was in C'ville coffeeú 05:19.919 --> 05:21.788 align:left position:20% line:5% size:70% and told him about my new venture 05:21.788 --> 05:23.389 align:left position:10% line:5% size:80% that I was starting a business 05:23.389 --> 05:27.360 align:left position:10% line:83% size:80% making my mother's seasoned salt called Peg Salt, 05:27.360 --> 05:31.197 align:left position:10% line:83% size:80% and he said, "We have this entrepreneur training 05:31.197 --> 05:33.232 align:left position:10% line:89% size:80% "and you should really apply." 05:33.232 --> 05:37.170 align:left position:10% line:83% size:80% And it was a great curriculum, wonderful networking 05:37.170 --> 05:39.138 align:left position:10% line:89% size:80% the class supported each other. 05:39.138 --> 05:42.742 align:left position:10% line:83% size:80% And I couldn't have asked for like a better start 05:42.742 --> 05:44.210 align:left position:20% line:89% size:70% in terms of education, 05:44.210 --> 05:47.814 align:left position:10% line:83% size:80% because it really gave me a lot in terms of getting underway 05:47.814 --> 05:49.782 align:left position:10% line:83% size:80% and asking the right people the kind of things 05:49.782 --> 05:52.051 align:left position:20% line:89% size:70% I really needed to know. 05:52.051 --> 05:54.554 align:left position:20% line:5% size:70% >>It's not whether you open a business or not. 05:54.554 --> 05:57.523 align:left position:20% line:5% size:70% That's not the whole essence of CIC. 05:57.523 --> 05:59.759 align:left position:20% line:83% size:70% The whole essence of CIC is the journey. 05:59.759 --> 06:00.560 align:left position:40% line:89% size:50% >>Yeah. 06:00.560 --> 06:02.862 align:left position:20% line:89% size:70% >>Of the self discovery. 06:02.862 --> 06:04.997 align:left position:20% line:83% size:70% Whether it makes sense for you or not. 06:04.997 --> 06:08.101 align:left position:20% line:83% size:70% Because we rather you learn it now, 06:08.101 --> 06:09.969 align:left position:10% line:89% size:80% than put your life savings 06:09.969 --> 06:14.674 align:left position:10% line:83% size:80% and two or three years into a business and have it fail. 06:14.674 --> 06:17.577 align:left position:20% line:83% size:70% >>So then the perfect follow up is 06:17.577 --> 06:19.912 align:left position:20% line:83% size:70% what you're doing with C'ville Central, 06:19.912 --> 06:21.414 align:left position:10% line:89% size:80% which is another business 06:21.414 --> 06:23.416 align:left position:10% line:83% size:80% that you co-founded with your wife, Betsy Patrick. 06:23.416 --> 06:27.153 align:left position:10% line:83% size:80% Tell us about that and how they flow together, these two. 06:27.153 --> 06:29.422 align:left position:10% line:89% size:80% >>A year into CIC she asked me, 06:29.422 --> 06:33.426 align:left position:20% line:83% size:70% so, Toan, what happened to all these graduates 06:33.426 --> 06:35.194 align:left position:10% line:89% size:80% that started their own business. 06:35.194 --> 06:37.430 align:left position:10% line:83% size:80% How do you, how do you help them stay in business? 06:37.430 --> 06:39.932 align:left position:20% line:83% size:70% And that's when we founded C'ville Central. 06:39.932 --> 06:41.467 align:left position:20% line:89% size:70% We go out, get business, 06:41.467 --> 06:45.238 align:left position:20% line:83% size:70% and sub it out to small, minority businesses. 06:45.238 --> 06:50.243 align:left position:10% line:83% size:80% We have landscaping, painting, contracting and cleaning. 06:51.677 --> 06:55.114 align:left position:10% line:83% size:80% >>C'ville Central kicks it off and does the follow-up. 06:55.114 --> 06:58.284 align:left position:20% line:83% size:70% Did we provide what you need to the customers? 06:58.284 --> 07:02.622 align:left position:10% line:83% size:80% So make sure that all the service providers are fulfilling 07:02.622 --> 07:05.191 align:left position:20% line:83% size:70% what people are asking them to do 07:05.191 --> 07:09.295 align:left position:10% line:83% size:80% and doing a good job so that everybody's happy and-- 07:09.295 --> 07:11.431 align:left position:20% line:83% size:70% >>You're hitting on a very important point, 07:11.431 --> 07:13.332 align:left position:20% line:83% size:70% because everybody in Charlottesville, 07:13.332 --> 07:18.004 align:left position:20% line:83% size:70% really wants to support the small local person. 07:18.004 --> 07:20.606 align:left position:30% line:83% size:60% We all have that want to do that. 07:20.606 --> 07:25.044 align:left position:10% line:83% size:80% But there's two things that usually falls short on. 07:26.412 --> 07:28.481 align:left position:20% line:89% size:70% One is communication. 07:28.481 --> 07:29.882 align:left position:40% line:89% size:50% >>Okay. 07:29.882 --> 07:32.051 align:left position:10% line:83% size:80% >>It's hard to communicate a lot of time 07:32.051 --> 07:33.986 align:left position:20% line:89% size:70% with a small contractor. 07:33.986 --> 07:36.222 align:left position:10% line:89% size:80% And two is accountability. 07:36.222 --> 07:38.758 align:left position:10% line:83% size:80% What happens if that person didn't do a good job? 07:38.758 --> 07:40.960 align:left position:30% line:83% size:60% Who do you call? >>Right. 07:40.960 --> 07:42.428 align:left position:10% line:89% size:80% >>And so at C'ville Central, 07:42.428 --> 07:46.866 align:left position:10% line:83% size:80% we go out of the way to communicate what's going on. 07:46.866 --> 07:49.535 align:left position:20% line:83% size:70% And then, if he or she doesn't do a good job, 07:49.535 --> 07:53.606 align:left position:20% line:83% size:70% we're accountable for to the customer. 07:53.606 --> 07:56.909 align:left position:10% line:83% size:80% >>So all this work you've been doing is gaining state 07:56.909 --> 07:58.911 align:left position:20% line:89% size:70% and national attention. 07:58.911 --> 08:01.447 align:left position:10% line:89% size:80% In 2013, Governor McDonnell, 08:01.447 --> 08:05.751 align:left position:10% line:83% size:80% invited you to be on innovation panels and summits. 08:05.751 --> 08:07.553 align:left position:10% line:89% size:80% The White House invited you 08:07.553 --> 08:11.090 align:left position:10% line:83% size:80% as one of twelve small businesses in the country. 08:11.090 --> 08:12.758 align:left position:20% line:89% size:70% And then locally. 08:12.758 --> 08:15.027 align:left position:20% line:89% size:70% >>Yes, in the year 2013, 08:15.027 --> 08:20.032 align:left position:10% line:83% size:80% I won the Chamber Award for Volunteer of the Year. 08:21.400 --> 08:25.004 align:left position:10% line:83% size:80% Year 2013, CIC won the Civic Award which stands for 08:25.004 --> 08:29.208 align:left position:20% line:83% size:70% Charlottesville Business Innovation Council Award 08:29.208 --> 08:30.710 align:left position:30% line:89% size:60% for community. 08:30.710 --> 08:35.715 align:left position:10% line:5% size:80% And then, I also won the Entrepreneur of the Year Award. 08:36.782 --> 08:38.718 align:left position:10% line:89% size:80% >>That's pretty exciting. 08:38.718 --> 08:42.622 align:left position:10% line:83% size:80% >>Yeah, but you know, I did not do just to win awards. 08:42.622 --> 08:44.056 align:left position:30% line:89% size:60% Rest assured 08:44.056 --> 08:45.925 align:left position:20% line:83% size:70% >>I know and that's what I wanna ask you. 08:45.925 --> 08:47.126 align:left position:10% line:89% size:80% All this work that you're doing 08:47.126 --> 08:50.029 align:left position:20% line:83% size:70% is clearly really important to you, why? 08:50.029 --> 08:53.733 align:left position:20% line:83% size:70% >>It has to do with my father's legacy. 08:53.733 --> 08:57.069 align:left position:10% line:83% size:80% And he was a very important person in my life. 08:57.069 --> 08:59.805 align:left position:10% line:89% size:80% He was a great role model to me. 08:59.805 --> 09:04.310 align:left position:10% line:83% size:80% And his whole life was dedicated to his community 09:04.310 --> 09:06.612 align:left position:20% line:83% size:70% and his country, which is Vietnam. 09:06.612 --> 09:11.617 align:left position:20% line:83% size:70% So my goal in life was to go back to Vietnam, 09:12.952 --> 09:15.221 align:left position:10% line:83% size:80% and help rebuild Vietnam, literally rebuild. 09:15.221 --> 09:19.392 align:left position:10% line:83% size:80% And I went to architecture school here at UVA. 09:19.392 --> 09:21.928 align:left position:20% line:83% size:70% And I went to the Darden Business School. 09:21.928 --> 09:24.630 align:left position:20% line:83% size:70% And then that's how I would go back 09:24.630 --> 09:27.099 align:left position:10% line:89% size:80% and help Vietnam rebuild. 09:27.099 --> 09:30.169 align:left position:20% line:83% size:70% But things didn't happen that way. 09:31.170 --> 09:32.905 align:left position:10% line:89% size:80% We came back to Charlottesville 09:32.905 --> 09:37.043 align:left position:20% line:83% size:70% because we wanted to be closer to family. 09:37.043 --> 09:40.479 align:left position:20% line:83% size:70% And so I'm really glad we did that. 09:40.479 --> 09:44.016 align:left position:10% line:83% size:80% But after my daughter graduated from high school, 09:44.016 --> 09:45.818 align:left position:20% line:89% size:70% I suddenly realized, 09:45.818 --> 09:49.622 align:left position:10% line:83% size:80% I don't have to go back to Vietnam to help my community. 09:49.622 --> 09:52.625 align:left position:20% line:83% size:70% Charlottesville now is my community. 09:52.625 --> 09:54.060 align:left position:40% line:89% size:50% >>Yeah. 09:54.060 --> 09:56.395 align:left position:10% line:83% size:80% >>And so that's the moment of epiphany for me, 09:56.395 --> 09:59.231 align:left position:20% line:83% size:70% it's like I can do just right here. 09:59.231 --> 10:01.734 align:left position:20% line:83% size:70% >>And it also led to the Jeffersonian Dinners 10:01.734 --> 10:02.969 align:left position:10% line:89% size:80% that you've been hosting. 10:02.969 --> 10:04.470 align:left position:20% line:89% size:70% Tell us about those. 10:04.470 --> 10:08.507 align:left position:10% line:83% size:80% >>Yes, so, the Jeffersonian Dinner is a wonderful way 10:08.507 --> 10:11.177 align:left position:10% line:89% size:80% to really connect with people. 10:11.177 --> 10:14.413 align:left position:10% line:89% size:80% And, it's because we've all gone 10:18.351 --> 10:21.053 align:left position:10% line:89% size:80% to cocktail hours and all that. 10:21.053 --> 10:25.157 align:left position:20% line:83% size:70% And there you get a very small connection, 10:25.157 --> 10:27.393 align:left position:20% line:83% size:70% I mean, maybe a minute or two and may somebody. 10:27.393 --> 10:28.227 align:left position:40% line:89% size:50% >>Right. 10:29.595 --> 10:33.466 align:left position:10% line:83% size:80% And so Jeffersonian Dinners is eight to 10 people 10:33.466 --> 10:35.001 align:left position:10% line:89% size:80% with 20 different backgrounds. 10:35.001 --> 10:37.903 align:left position:10% line:83% size:80% We've musicians, we've John Dearth sitting right here, 10:37.903 --> 10:41.307 align:left position:20% line:83% size:70% to Kathy Galvin who's our city counselor, 10:41.307 --> 10:46.278 align:left position:20% line:83% size:70% to writers, to editors, to business people. 10:47.880 --> 10:52.852 align:left position:10% line:83% size:80% So, a whole cross section of our community get together 10:54.086 --> 10:57.657 align:left position:20% line:83% size:70% and really discuss and sharing ideas. 10:57.657 --> 10:59.625 align:left position:30% line:89% size:60% (plate clangs) 10:59.625 --> 11:00.559 align:left position:40% line:89% size:50% Dig in. 11:00.559 --> 11:03.696 align:left position:10% line:89% size:80% (noise from guests drowns Toan) 11:03.696 --> 11:05.231 align:left position:10% line:83% size:80% When I decided to join Leadership Charlottesville 11:05.231 --> 11:06.766 align:left position:20% line:83% size:70% Betsy was always wondering, it's like 11:06.766 --> 11:09.735 align:left position:10% line:83% size:80% "Why are you doing it? I mean you know everybody," 11:09.735 --> 11:13.372 align:left position:10% line:83% size:80% and my answer is like, yes, I know them individually, 11:13.372 --> 11:15.708 align:left position:10% line:89% size:80% but I have no idea how they fit 11:16.709 --> 11:20.446 align:left position:10% line:89% size:80% into the working of our town. 11:20.446 --> 11:25.251 align:left position:20% line:83% size:70% >>For me, I was very non-profit-centric 11:25.251 --> 11:27.787 align:left position:20% line:83% size:70% and just hadn't thought about transportation 11:27.787 --> 11:29.021 align:left position:40% line:89% size:50% and-- 11:29.021 --> 11:33.092 align:left position:20% line:83% size:70% (guests interrupt and drowns her ) 11:35.428 --> 11:36.929 align:left position:20% line:89% size:70% >>Speaking of that, 11:36.929 --> 11:41.033 align:left position:10% line:83% size:80% I got into (mumbles) with a very specific purpose 11:41.033 --> 11:43.969 align:left position:20% line:83% size:70% from the start of the school division 11:43.969 --> 11:47.139 align:left position:10% line:83% size:80% to say we need to have business involved with education. 11:47.139 --> 11:48.107 align:left position:30% line:89% size:60% (guests agrees) 11:48.107 --> 11:50.109 align:left position:10% line:89% size:80% >>What else do you have in mind? 11:50.109 --> 11:52.211 align:left position:20% line:89% size:70% (Toan and Terri laughs) 11:52.211 --> 11:53.913 align:left position:30% line:5% size:60% >>We'll see. 11:53.913 --> 11:58.384 align:left position:20% line:5% size:70% C'ville Central it's still in its infancy. 11:58.384 --> 11:59.652 align:left position:30% line:83% size:60% (upbeat music) I envision, 11:59.652 --> 12:02.221 align:left position:20% line:83% size:70% Betsy and I, we have great plans. 12:04.724 --> 12:07.760 align:left position:20% line:83% size:70% And it's a concept that can grow a lot, 12:07.760 --> 12:12.765 align:left position:10% line:83% size:80% and can employ a lot of people and our goal is to do that. 12:13.499 --> 12:15.334 align:left position:20% line:89% size:70% Is to truly be a hub, 12:15.334 --> 12:19.872 align:left position:10% line:83% size:80% and distribute the wealth of our community to everybody. 12:19.872 --> 12:21.474 align:left position:30% line:89% size:60% >>I like that. 12:21.474 --> 12:22.308 align:left position:30% line:89% size:60% Thank you. 12:22.308 --> 12:23.576 align:left position:20% line:89% size:70% >>Thank you, Terri. 12:23.576 --> 12:26.145 align:left position:30% line:89% size:60% (upbeat music)