WEBVTT 00:01.266 --> 00:02.933 align:left position:22.5% line:89% size:67.5% - Are you the doctor? 00:02.933 --> 00:05.933 align:left position:27.5% line:83% size:62.5% (gentle music) (monitors beeping) 00:05.933 --> 00:08.900 align:left position:12.5% line:83% size:77.5% Your frayed undertone alerts me to what's coming. 00:08.900 --> 00:11.333 align:left position:22.5% line:83% size:67.5% Grievances, waiting for a scapegoat. 00:11.333 --> 00:13.200 align:left position:27.5% line:89% size:62.5% I suppress a sigh. 00:13.200 --> 00:15.033 align:left position:10% line:89% size:80% 17 patients to see, and you were 00:15.033 --> 00:17.266 align:left position:12.5% line:89% size:77.5% the only straightforward one. 00:17.266 --> 00:19.300 align:left position:20% line:83% size:70% This is not how I wanted to start my day. 00:20.233 --> 00:22.033 align:left position:32.5% line:89% size:57.5% I fix my face. 00:22.033 --> 00:24.300 align:left position:22.5% line:89% size:67.5% Yes, I'm your doctor. 00:24.300 --> 00:27.300 align:left position:25% line:83% size:65% My hollow words hang silently in the air. 00:27.300 --> 00:29.200 align:left position:25% line:83% size:65% The most charitable observer would find 00:29.200 --> 00:31.433 align:left position:20% line:89% size:70% no warmth in your gaze. 00:31.433 --> 00:34.266 align:left position:12.5% line:83% size:77.5% The nurse's curt assessment of you is still fresh, 00:34.266 --> 00:36.366 align:left position:17.5% line:89% size:72.5% difficult and standoffish. 00:36.366 --> 00:37.666 align:left position:25% line:89% size:65% How are you feeling? 00:37.666 --> 00:39.266 align:left position:12.5% line:89% size:77.5% I silently repeat the mantra. 00:39.266 --> 00:40.533 align:left position:22.5% line:89% size:67.5% I'm here to help. 00:40.533 --> 00:41.733 align:left position:22.5% line:89% size:67.5% Tell me your story. 00:41.733 --> 00:44.800 align:left position:20% line:83% size:70% Projecting a safe space that doesn't exist. 00:44.800 --> 00:46.666 align:left position:22.5% line:89% size:67.5% You reject the mirage. 00:46.666 --> 00:49.833 align:left position:12.5% line:83% size:77.5% The rigid lines etched into your face don't soften, 00:49.833 --> 00:52.433 align:left position:22.5% line:83% size:67.5% but it's your eyes that speak the truth. 00:52.433 --> 00:54.533 align:left position:22.5% line:83% size:67.5% Exhaustion has smothered everything, 00:54.533 --> 00:57.700 align:left position:20% line:83% size:70% leaving muted embers of anger in its aftermath. 00:57.700 --> 01:01.300 align:left position:22.5% line:83% size:67.5% Dread crouches at the periphery, waiting. 01:01.300 --> 01:03.166 align:left position:22.5% line:83% size:67.5% I came here because I can't breathe. 01:03.166 --> 01:05.833 align:left position:17.5% line:83% size:72.5% I've been asked four times already if I do drugs. 01:05.833 --> 01:08.200 align:left position:22.5% line:83% size:67.5% Why do y'all keep asking the same thing? 01:08.200 --> 01:10.966 align:left position:20% line:83% size:70% This question is not an extended olive branch. 01:10.966 --> 01:13.133 align:left position:20% line:83% size:70% It's the crisp crinkling of a test booklet 01:13.133 --> 01:15.633 align:left position:22.5% line:83% size:67.5% as you prepare to grade my answer. 01:15.633 --> 01:17.233 align:left position:32.5% line:89% size:57.5% I'm restless. 01:17.233 --> 01:19.800 align:left position:12.5% line:89% size:77.5% Precious time is leaking away. 01:19.800 --> 01:21.900 align:left position:22.5% line:83% size:67.5% Weariness coils tightly around me 01:21.900 --> 01:25.633 align:left position:12.5% line:83% size:77.5% like a boa constrictor made of impotence and cynicism. 01:25.633 --> 01:27.600 align:left position:22.5% line:83% size:67.5% My legs can no longer bear the weight. 01:31.500 --> 01:32.300 align:left position:37.5% line:89% size:52.5% May I sit? 01:33.300 --> 01:34.100 align:left position:37.5% line:89% size:52.5% You nod. 01:35.366 --> 01:37.933 align:left position:27.5% line:83% size:62.5% I settle in at the edge of your bed. 01:37.933 --> 01:40.800 align:left position:17.5% line:83% size:72.5% There's no quick way through this conversation. 01:40.800 --> 01:44.200 align:left position:22.5% line:83% size:67.5% I could say we ask all patients about drug use. 01:44.200 --> 01:46.366 align:left position:22.5% line:83% size:67.5% Normalize it, and attempt to sidestep 01:46.366 --> 01:48.533 align:left position:15% line:89% size:75% the traumatic undercurrents. 01:48.533 --> 01:50.466 align:left position:22.5% line:83% size:67.5% I might acknowledge your distress, 01:50.466 --> 01:52.600 align:left position:15% line:89% size:75% and ask you to tell me more. 01:52.600 --> 01:54.500 align:left position:22.5% line:89% size:67.5% The med school answer. 01:54.500 --> 01:56.700 align:left position:25% line:83% size:65% I could even say I'm sorry that happened, 01:56.700 --> 01:58.500 align:left position:22.5% line:83% size:67.5% and then take control of the conversation 01:58.500 --> 02:00.366 align:left position:10% line:89% size:80% by asking about your breathing. 02:00.366 --> 02:01.666 align:left position:20% line:89% size:70% The hospitalist answer. 02:02.866 --> 02:06.266 align:left position:12.5% line:89% size:77.5% Suddenly, I'm back in college. 02:06.266 --> 02:08.433 align:left position:15% line:83% size:75% An officer is approaching my black Honda Civic 02:08.433 --> 02:10.100 align:left position:22.5% line:89% size:67.5% with his weapon drawn. 02:10.100 --> 02:12.866 align:left position:27.5% line:83% size:62.5% He's shouting show me your hands. 02:12.866 --> 02:16.466 align:left position:12.5% line:83% size:77.5% They shake as I stick them out of the driver's side window. 02:16.466 --> 02:18.066 align:left position:27.5% line:89% size:62.5% I'm taken to jail. 02:18.066 --> 02:21.300 align:left position:12.5% line:83% size:77.5% I spend my phone call on a friend who doesn't pick up. 02:21.300 --> 02:23.566 align:left position:20% line:83% size:70% I'm released the next day with a gruff apology 02:23.566 --> 02:25.100 align:left position:22.5% line:89% size:67.5% from the officer. 02:25.100 --> 02:26.400 align:left position:15% line:89% size:75% You aren't the right guy. 02:26.400 --> 02:27.966 align:left position:42.5% line:89% size:47.5% Sorry. 02:27.966 --> 02:31.900 align:left position:12.5% line:83% size:77.5% My doctor mask slips, exposing the human beneath. 02:31.900 --> 02:33.833 align:left position:12.5% line:89% size:77.5% My answer is all bitter edges. 02:35.333 --> 02:38.033 align:left position:12.5% line:83% size:77.5% Some people get the benefit of the doubt, others don't. 02:39.233 --> 02:41.033 align:left position:22.5% line:83% size:67.5% I can't promise it won't happen again, 02:41.033 --> 02:42.166 align:left position:20% line:89% size:70% but I'll do what I can. 02:43.766 --> 02:47.300 align:left position:12.5% line:83% size:77.5% At some point I ask you, when did your symptoms start? 02:47.300 --> 02:49.433 align:left position:12.5% line:89% size:77.5% You have trouble answering me. 02:49.433 --> 02:52.500 align:left position:15% line:83% size:75% I reach back to a conversation with my dad. 02:52.500 --> 02:54.166 align:left position:20% line:83% size:70% I don't get why doctors expect us to know 02:54.166 --> 02:55.866 align:left position:22.5% line:83% size:67.5% the difference between regular discomfort 02:55.866 --> 02:57.200 align:left position:22.5% line:89% size:67.5% and bad discomfort. 02:57.200 --> 02:58.500 align:left position:32.5% line:89% size:57.5% Life is pain. 02:58.500 --> 03:00.733 align:left position:22.5% line:83% size:67.5% You work through it until you can't. 03:00.733 --> 03:02.100 align:left position:20% line:89% size:70% I reframe the question. 03:03.466 --> 03:05.766 align:left position:17.5% line:83% size:72.5% When did life start getting harder than usual? 03:05.766 --> 03:07.633 align:left position:12.5% line:89% size:77.5% Your answer is instantaneous. 03:07.633 --> 03:08.666 align:left position:30% line:89% size:60% Five months ago. 03:09.866 --> 03:11.933 align:left position:22.5% line:83% size:67.5% Gathering the rest of your history is easy. 03:11.933 --> 03:13.933 align:left position:10% line:89% size:80% You're comfortable with my plan. 03:13.933 --> 03:16.333 align:left position:12.5% line:89% size:77.5% You smile for the first time. 03:16.333 --> 03:17.366 align:left position:27.5% line:89% size:62.5% Thank you, doctor. 03:18.766 --> 03:21.200 align:left position:17.5% line:83% size:72.5% Later today, we'll discuss your abnormal results 03:21.200 --> 03:23.133 align:left position:20% line:89% size:70% and upcoming procedures. 03:23.133 --> 03:23.966 align:left position:30% line:89% size:60% You'll cry. 03:25.000 --> 03:26.266 align:left position:20% line:89% size:70% I'll sit with you again. 03:27.466 --> 03:29.333 align:left position:25% line:83% size:65% You'll talk about the pressures of your job, 03:29.333 --> 03:31.533 align:left position:25% line:83% size:65% and the challenges of being a single parent. 03:32.666 --> 03:35.466 align:left position:27.5% line:83% size:62.5% When I look at you, I see family. 03:35.466 --> 03:37.266 align:left position:22.5% line:83% size:67.5% Several generations of hard lessons 03:37.266 --> 03:39.133 align:left position:12.5% line:89% size:77.5% discouraging vulnerability. 03:39.133 --> 03:41.133 align:left position:22.5% line:83% size:67.5% You can't afford to be less than invincible 03:41.133 --> 03:43.166 align:left position:22.5% line:83% size:67.5% when shielding others from the struggle, 03:43.166 --> 03:46.466 align:left position:25% line:83% size:65% and yet you're here, unable to go on. 03:46.466 --> 03:49.233 align:left position:12.5% line:83% size:77.5% I can't resolve this cognitive dissonance for you. 03:49.233 --> 03:52.000 align:left position:20% line:83% size:70% All I can offer is this small fleeting space 03:52.000 --> 03:55.200 align:left position:20% line:83% size:70% carved out with the keen edges of shared trauma. 03:55.200 --> 03:58.133 align:left position:10% line:83% size:80% Maybe here, you can temporarily afford to be human. 03:59.666 --> 04:01.866 align:left position:20% line:83% size:70% Two days from now, you'll ask me about life 04:01.866 --> 04:03.733 align:left position:20% line:89% size:70% as a Black hospitalist. 04:03.733 --> 04:06.466 align:left position:20% line:83% size:70% You'll listen as I talk about George Floyd, 04:06.466 --> 04:10.833 align:left position:20% line:83% size:70% sick family members, protests, and COVID-19. 04:10.833 --> 04:13.300 align:left position:17.5% line:83% size:72.5% I will no longer track the time during our visit. 04:14.200 --> 04:15.733 align:left position:12.5% line:89% size:77.5% Flakes of clinical detachment 04:15.733 --> 04:18.166 align:left position:22.5% line:83% size:67.5% will fall from me like a shattered cast, 04:18.166 --> 04:20.233 align:left position:20% line:83% size:70% revealing the exhausted husk beneath, 04:21.600 --> 04:23.766 align:left position:12.5% line:83% size:77.5% The wall separating the personal from the professional 04:23.766 --> 04:26.633 align:left position:20% line:83% size:70% will completely vanish, trapping me in a moment 04:26.633 --> 04:28.566 align:left position:22.5% line:83% size:67.5% that is both cathartic and triggering. 04:29.900 --> 04:32.100 align:left position:12.5% line:83% size:77.5% You'll extend an incredible amount of compassion 04:32.100 --> 04:34.633 align:left position:22.5% line:83% size:67.5% as tears soak my mask, and ragged breaths 04:34.633 --> 04:36.533 align:left position:22.5% line:89% size:67.5% fog up my face shield. 04:36.533 --> 04:40.233 align:left position:20% line:83% size:70% You'll take my hand, lending me your resolve. 04:40.233 --> 04:43.666 align:left position:15% line:83% size:75% Somehow, you'll know exactly what I need to hear. 04:43.666 --> 04:45.800 align:left position:22.5% line:83% size:67.5% Don't give up on us, Dr. Williams. 04:45.800 --> 04:47.066 align:left position:22.5% line:89% size:67.5% You're not alone. 04:47.066 --> 04:48.166 align:left position:35% line:89% size:55% We need you.