>>> IN OUR DIFFICULT ECONOMIC
TIMES THE FACES OF HARDSHIP

TIMES THE FACES OF HARDSHIP
DON'T ALWAYS MATCH EXPECTATIONS

DON'T ALWAYS MATCH EXPECTATIONS
OR APPEAR WHERE WE THINK THEY

OR APPEAR WHERE WE THINK THEY
SHOULD.

SHOULD.
>> GENTLEMAN IN HIS LATE 50s

>> GENTLEMAN IN HIS LATE 50s
LOOKING FOR FULL EMPLOYMENT IS

LOOKING FOR FULL EMPLOYMENT IS
NOT QUITE AS ATTRACTIVE I THINK

NOT QUITE AS ATTRACTIVE I THINK
IN MANY CASES.

IN MANY CASES.
I WAS ON PUBLIC ASSISTANCE.

I WAS ON PUBLIC ASSISTANCE.
I WAS ON ACCESS.

I WAS ON ACCESS.
YOU KNOW, AND -- AND FOOD

YOU KNOW, AND -- AND FOOD
STAMPS.

STAMPS.
AND I'M NOT, YOU KNOW,

AND I'M NOT, YOU KNOW,
EMBARRASSED TO SAY THAT.

EMBARRASSED TO SAY THAT.
THAT'S A REALITY.

THAT'S A REALITY.
>> POVERTY COMES TO THE

>> POVERTY COMES TO THE
MIDDLE-CLASS SUBURBS OF PHOENIX

MIDDLE-CLASS SUBURBS OF PHOENIX
AND TUCSON.

AND TUCSON.
IT'S "ARIZONA WEEK."

IT'S "ARIZONA WEEK."
>> PRODUCTION OF "ARIZONA WEEK"

>> PRODUCTION OF "ARIZONA WEEK"
IS MADE POSSIBLE IN PART BY A

IS MADE POSSIBLE IN PART BY A
GRANT FROM THE STONEWALL

GRANT FROM THE STONEWALL
FOUNDATION AND BY THE MEMBERS OF

FOUNDATION AND BY THE MEMBERS OF
ARIZONA PUBLIC MEDIA.

ARIZONA PUBLIC MEDIA.
THANK YOU FOR YOUR CONTINUED

THANK YOU FOR YOUR CONTINUED
SUPPORT.

SUPPORT.
ONCE AGAIN, YOUR MODERATOR,

ONCE AGAIN, YOUR MODERATOR,
MICHAEL CHIHAK.

MICHAEL CHIHAK.
>> WE CONCLUDE ARIZONA PUBLIC

>> WE CONCLUDE ARIZONA PUBLIC
MEDIA'S WEEK-LONG SERIES ON

MEDIA'S WEEK-LONG SERIES ON
POVERTY BY FOCUSING ON ITS

POVERTY BY FOCUSING ON ITS
INCREASE IN SUBURBAN PHOENIX AND

INCREASE IN SUBURBAN PHOENIX AND
TUCSON, WHERE LOCATION ALONE

TUCSON, WHERE LOCATION ALONE
OUGHT TO INFER A LIFESTYLE

OUGHT TO INFER A LIFESTYLE
WITHOUT HARDSHIP.

WITHOUT HARDSHIP.
WE'LL START WITH ONE MAN'S

WE'LL START WITH ONE MAN'S
STORY.

STORY.
>> MY NAME IS JIM CORCORAN.

>> MY NAME IS JIM CORCORAN.
I LIVE HERE IN TUCSON, ARIZONA.

I LIVE HERE IN TUCSON, ARIZONA.
I'M EMPLOYED BY THE NATURAL

I'M EMPLOYED BY THE NATURAL
RESOURCES AND PARKS AND

RESOURCES AND PARKS AND
RECREATION DEPARTMENT OF PIMA

RECREATION DEPARTMENT OF PIMA
COUNTY.

COUNTY.
I AM A RECREATION LEADER AT THE

I AM A RECREATION LEADER AT THE
PICTURE ROCKS COMMUNITY CENTER

PICTURE ROCKS COMMUNITY CENTER
IN PICTURE ROCKS, ARIZONA.

IN PICTURE ROCKS, ARIZONA.
BASICALLY, MY BACKGROUND IS IN

BASICALLY, MY BACKGROUND IS IN
EXERCISE AND SPORTS SCIENCES,

EXERCISE AND SPORTS SCIENCES,
HIGHER ED ADMINISTRATION,

HIGHER ED ADMINISTRATION,
ATHLETIC DEPARTMENTS, COACHES

ATHLETIC DEPARTMENTS, COACHES
EDUCATION, DRUGS AND SPORTS,

EDUCATION, DRUGS AND SPORTS,
THOSE KINDS OF THINGS.

THOSE KINDS OF THINGS.
AND DID THAT FOR A NUMBER OF

AND DID THAT FOR A NUMBER OF
YEARS AND COACHED AND GOT

YEARS AND COACHED AND GOT
INVOLVED HEAVILY WITH YOUTH

INVOLVED HEAVILY WITH YOUTH
SPORTS AND COACHING EDUCATION,

SPORTS AND COACHING EDUCATION,
THOSE TYPES OF THINGS.

THOSE TYPES OF THINGS.
AND THEN I KIND OF SWITCHED

AND THEN I KIND OF SWITCHED
GEARS A LITTLE BIT AND WENT OFF

GEARS A LITTLE BIT AND WENT OFF
INTO SALES AND MARKETING AND SO

INTO SALES AND MARKETING AND SO
FORTH.

FORTH.
BUT THINGS WERE KIND OF NOT

BUT THINGS WERE KIND OF NOT
MOVING SO WELL IN CHICAGO FOR

MOVING SO WELL IN CHICAGO FOR
ME.

ME.
SO I CAME OUT TO TUCSON IN

SO I CAME OUT TO TUCSON IN
FEBRUARY OF 2010.

FEBRUARY OF 2010.
AND AT THAT POINT IT WAS -- THE

AND AT THAT POINT IT WAS -- THE
MARKET WAS PRETTY ROUGH.

MARKET WAS PRETTY ROUGH.
IT WAS PRETTY DIFFICULT AT THAT

IT WAS PRETTY DIFFICULT AT THAT
POINT EVEN.

POINT EVEN.
BUT I WAS FORTUNATE ENOUGH TO

BUT I WAS FORTUNATE ENOUGH TO
EARN A POSITION AT THE NORTHWEST

EARN A POSITION AT THE NORTHWEST
YMCA HERE IN TUCSON IN THEIR

YMCA HERE IN TUCSON IN THEIR
MEMBERSHIP AND MARKETING

MEMBERSHIP AND MARKETING
DEPARTMENT AND WORKED THERE FOR

DEPARTMENT AND WORKED THERE FOR
A WHILE, WHICH WAS AN AWESOME

A WHILE, WHICH WAS AN AWESOME
EXPERIENCE.

EXPERIENCE.
I'VE WORKED WITH YMCAs IN

I'VE WORKED WITH YMCAs IN
CHICAGO AND PHILADELPHIA IN THE

CHICAGO AND PHILADELPHIA IN THE
PAST AS WELL.

PAST AS WELL.
AS PART OF MY JOURNEY IN

AS PART OF MY JOURNEY IN
WELLNESS AND SPORTS, AND SO

WELLNESS AND SPORTS, AND SO
FORTH.

FORTH.
SO THIS OPPORTUNITY WAS GREAT.

SO THIS OPPORTUNITY WAS GREAT.
WORKED WITH THEM FOR A WHILE.

WORKED WITH THEM FOR A WHILE.
AND THEN THINGS JUST KIND OF

AND THEN THINGS JUST KIND OF
CHANGED, AND I ENDED UP BEING

CHANGED, AND I ENDED UP BEING
UNEMPLOYED.

UNEMPLOYED.
JUST GIVEN THE NATURE OF WHAT

JUST GIVEN THE NATURE OF WHAT
WAS GOING ON IN THE MARKET AT

WAS GOING ON IN THE MARKET AT
THAT TIME.

THAT TIME.
AND YMCA'S NEEDS AND MY NEEDS

AND YMCA'S NEEDS AND MY NEEDS
AND SO FORTH.

AND SO FORTH.
AND THAT JUST WAS A DIFFICULT

AND THAT JUST WAS A DIFFICULT
TIME TO BE UNEMPLOYED AGAIN.

TIME TO BE UNEMPLOYED AGAIN.
THE MARKET HAD NOT IMPROVED.

THE MARKET HAD NOT IMPROVED.
SO I KEPT PURSUING, YOU KNOW,

SO I KEPT PURSUING, YOU KNOW,
EMPLOYMENT.

EMPLOYMENT.
CAME HERE TO ICS.

CAME HERE TO ICS.
HAD HEARD ABOUT THEM FROM A

HAD HEARD ABOUT THEM FROM A
FRIEND IN TUCSON.

FRIEND IN TUCSON.
AND WALKED IN.

AND WALKED IN.
MATT TANDELA, TERRI, THE STAFF

MATT TANDELA, TERRI, THE STAFF
WAS IMMEDIATELY SUPPORTIVE.

WAS IMMEDIATELY SUPPORTIVE.
AND JUST CAME IN, REBUILT MY

AND JUST CAME IN, REBUILT MY
RESUMES, HAD DIFFERENT TYPES OF

RESUMES, HAD DIFFERENT TYPES OF
RESUMES FOR DIFFERENT POSITIONS,

RESUMES FOR DIFFERENT POSITIONS,
WILLING TO DO ANYTHING THAT WAS,

WILLING TO DO ANYTHING THAT WAS,
YOU KNOW, LEGAL, HEALTHY, AND

YOU KNOW, LEGAL, HEALTHY, AND
MORALLY ACCEPTABLE.

MORALLY ACCEPTABLE.
AND IT JUST WAS NOT COMING

AND IT JUST WAS NOT COMING
TOGETHER.

TOGETHER.
I DID ODD JOBS HERE AND THERE

I DID ODD JOBS HERE AND THERE
AND SO FORTH.

AND SO FORTH.
BUT THE PEOPLE HERE WERE JUST

BUT THE PEOPLE HERE WERE JUST
UNBELIEVABLY SUPPORTIVE AND

UNBELIEVABLY SUPPORTIVE AND
HELPED ME, GAVE ME JOB LEADS,

HELPED ME, GAVE ME JOB LEADS,
DIFFERENT VOLUNTEERS IN THE

DIFFERENT VOLUNTEERS IN THE
RESOURCE CENTER WERE JUST

RESOURCE CENTER WERE JUST
PHENOMENAL.

PHENOMENAL.
AND JUST KEPT PLUGGING ALONG.

AND JUST KEPT PLUGGING ALONG.
AND ACTUALLY HAD APPLIED FOR A

AND ACTUALLY HAD APPLIED FOR A
POSITION WITH PIMA COUNTY IN

POSITION WITH PIMA COUNTY IN
THEIR RECREATION DEPARTMENT AND

THEIR RECREATION DEPARTMENT AND
ACTUALLY HAD QUITE HONESTLY,

ACTUALLY HAD QUITE HONESTLY,
MICHAEL, FORGOTTEN ALL ABOUT IT

MICHAEL, FORGOTTEN ALL ABOUT IT
BECAUSE I HAD BEEN AT THE CITY

BECAUSE I HAD BEEN AT THE CITY
OF TUCSON, UNIVERSITY, ALL KINDS

OF TUCSON, UNIVERSITY, ALL KINDS
OF DIFFERENT POSITIONS.

OF DIFFERENT POSITIONS.
AND RECEIVED A CALL.

AND RECEIVED A CALL.
ASKED ME TO COME IN FOR AN

ASKED ME TO COME IN FOR AN
INTERVIEW.

INTERVIEW.
AND DID THAT AND WAS HIRED,

AND DID THAT AND WAS HIRED,
OFFERED THE POSITION THE NEXT

OFFERED THE POSITION THE NEXT
DAY.

DAY.
IT WAS A COURSE OF PROBABLY

IT WAS A COURSE OF PROBABLY
2 1/2 YEARS TO AGAIN BECOME

2 1/2 YEARS TO AGAIN BECOME
FULLY GAINFULLY EMPLOYED.

FULLY GAINFULLY EMPLOYED.
IT WAS VERY DIFFICULT BECAUSE I

IT WAS VERY DIFFICULT BECAUSE I
KNOW -- YOU KNOW, I KNOW WHO I

KNOW -- YOU KNOW, I KNOW WHO I
AM.

AM.
I KNOW WHERE I'VE BEEN AND WHAT

I KNOW WHERE I'VE BEEN AND WHAT
I'VE DONE AND WHAT I HAVE TO

I'VE DONE AND WHAT I HAVE TO
OFFER.

OFFER.
AND WITH THE MARKET BEING

AND WITH THE MARKET BEING
EXTREMELY UNCOOPERATIVE, I GUESS

EXTREMELY UNCOOPERATIVE, I GUESS
I WOULD SAY, CHALLENGING, AND

I WOULD SAY, CHALLENGING, AND
THE FACT THAT I AM, YOU KNOW --

THE FACT THAT I AM, YOU KNOW --
I'M NO LONG ER A YOUNG MAN COMIG

I'M NO LONG ER A YOUNG MAN COMIG
OUT OF COLLEGE.

OUT OF COLLEGE.
I'M A LITTLE MORE EXPERIENCED IN

I'M A LITTLE MORE EXPERIENCED IN
MY LIFE JOURNEYS HERE.

MY LIFE JOURNEYS HERE.
AND I BELIEVE I RAN INTO THAT AS

AND I BELIEVE I RAN INTO THAT AS
WELL.

WELL.
HAVING A HARD TIME WITH BEING,

HAVING A HARD TIME WITH BEING,
YOU KNOW, A GENTLEMAN IN HIS

YOU KNOW, A GENTLEMAN IN HIS
LATE 50s LOOKING FOR FULL

LATE 50s LOOKING FOR FULL
EMPLOYMENT.

EMPLOYMENT.
IT'S NOT QUITE AS ATTRACTIVE, I

IT'S NOT QUITE AS ATTRACTIVE, I
THINK, IN MANY CASES.

THINK, IN MANY CASES.
AND -- BUT TO BE ABLE TO WALK

AND -- BUT TO BE ABLE TO WALK
THROUGH THAT PROCESS, TO ASK FOR

THROUGH THAT PROCESS, TO ASK FOR
SUPPORT HERE FROM PEOPLE AND

SUPPORT HERE FROM PEOPLE AND
FROM FRIENDS AND FAMILY AND

FROM FRIENDS AND FAMILY AND
COMMUNITY JUST KEPT PUSHING

COMMUNITY JUST KEPT PUSHING
THROUGH TO DO THE NEXT RIGHT

THROUGH TO DO THE NEXT RIGHT
THING AND TO NOT GIVE UP, NOT

THING AND TO NOT GIVE UP, NOT
LOSE FAITH, KEEP MOVING FORWARD,

LOSE FAITH, KEEP MOVING FORWARD,
PUT THE RIGHT ENERGY OUT THERE

PUT THE RIGHT ENERGY OUT THERE
AND MAYBE SOMETHING WOULD COME

AND MAYBE SOMETHING WOULD COME
TOGETHER.

TOGETHER.
BUT YES, IT WAS DIFFICULT.

BUT YES, IT WAS DIFFICULT.
AND THE OTHER PIECE, MICHAEL,

AND THE OTHER PIECE, MICHAEL,
WAS THAT EVERYTHING IS SO -- I

WAS THAT EVERYTHING IS SO -- I
DON'T WANT TO GIVE AWAY MY AGE

DON'T WANT TO GIVE AWAY MY AGE
OR ANYTHING, EVEN THOUGH I

OR ANYTHING, EVEN THOUGH I
ALREADY MENTIONED IT.

ALREADY MENTIONED IT.
IT'S -- EVERYTHING'S SO

IT'S -- EVERYTHING'S SO
ELECTRONICALLY BASED.

ELECTRONICALLY BASED.
TO ACTUALLY GET IN FRONT OF

TO ACTUALLY GET IN FRONT OF
SOMEBODY TO HAVE A CONVERSATION,

SOMEBODY TO HAVE A CONVERSATION,
WHICH I BELIEVE IS A STRENGTH OF

WHICH I BELIEVE IS A STRENGTH OF
MINE, WAS VERY DIFFICULT TO

MINE, WAS VERY DIFFICULT TO
CRACK THROUGH THAT ELECTRONIC,

CRACK THROUGH THAT ELECTRONIC,
YOU KNOW, SCANNING OF YOUR

YOU KNOW, SCANNING OF YOUR
RESUME FOR CERTAIN BUZZWORDS.

RESUME FOR CERTAIN BUZZWORDS.
SO THAT WAS AN INTERESTING THING

SO THAT WAS AN INTERESTING THING
TO COPE WITH AND TO GET HELP

TO COPE WITH AND TO GET HELP
WITH AGAIN ON HOW TO REWRITE AND

WITH AGAIN ON HOW TO REWRITE AND
GET THOSE WORDS THAT MIGHT HELP

GET THOSE WORDS THAT MIGHT HELP
ME.

ME.
ONE THING THAT I'VE LEARNED,

ONE THING THAT I'VE LEARNED,
ANOTHER PIECE THAT I'VE LEARNED

ANOTHER PIECE THAT I'VE LEARNED
IN MY LIFE IS THAT I DO NEED TO

IN MY LIFE IS THAT I DO NEED TO
ACCEPT HELP FROM OTHERS AND NOT

ACCEPT HELP FROM OTHERS AND NOT
THINK I'VE GOT TO DO THIS ON MY

THINK I'VE GOT TO DO THIS ON MY
OWN.

OWN.
EVEN THOUGH I'M CAPABLE OF IT I

EVEN THOUGH I'M CAPABLE OF IT I
THINK A TEAM APPROACH AND

THINK A TEAM APPROACH AND
ALLOWING OTHERS TO HELP ALLOWS

ALLOWING OTHERS TO HELP ALLOWS
FOR THAT ENERGY TO STAY POSITIVE

FOR THAT ENERGY TO STAY POSITIVE
AND FOCUS WHERE IT NEEDS TO BE

AND FOCUS WHERE IT NEEDS TO BE
BECAUSE I BELIEVE PEOPLE WHO

BECAUSE I BELIEVE PEOPLE WHO
WILL TALK TO YOU ON THE PHONE OR

WILL TALK TO YOU ON THE PHONE OR
INTERVIEW YOU, THEY'RE GOING TO

INTERVIEW YOU, THEY'RE GOING TO
FEEL YOUR ENERGY.

FEEL YOUR ENERGY.
AND IF YOU'RE LIKE OH, MY

AND IF YOU'RE LIKE OH, MY
GOODNESS OR IT'S DESPERATION OR

GOODNESS OR IT'S DESPERATION OR
IT'S ANGER, FRUSTRATION, THAT

IT'S ANGER, FRUSTRATION, THAT
PLAYS INTO IT.

PLAYS INTO IT.
SO I THINK STAYING FOCUSED,

SO I THINK STAYING FOCUSED,
AGAIN, THROUGH THE HELP OF

AGAIN, THROUGH THE HELP OF
OTHERS AND SUPPORT MECHANISMS

OTHERS AND SUPPORT MECHANISMS
SUCH AS ICS REALLY HELPED ME TO

SUCH AS ICS REALLY HELPED ME TO
KEEP MY HEAD UP AND KEEP -- I'M

KEEP MY HEAD UP AND KEEP -- I'M
NOT SAYING I WAS THERE ALL THE

NOT SAYING I WAS THERE ALL THE
TIME EVERY DAY.

TIME EVERY DAY.
THERE WERE TIMES WHERE I WAS

THERE WERE TIMES WHERE I WAS
LIKE OH, MY GOODNESS, WHAT AM I

LIKE OH, MY GOODNESS, WHAT AM I
DOING, WHAT'S GOING TO HAPPEN

DOING, WHAT'S GOING TO HAPPEN
SNEER BUT THEY WERE LESS THAN

SNEER BUT THEY WERE LESS THAN
THE POSITIVE DAYS.

THE POSITIVE DAYS.
MUCH LESS THAN THE POSITIVE

MUCH LESS THAN THE POSITIVE
DAYS.

DAYS.
I WAS ON PUBLIC ASSISTANCE.

I WAS ON PUBLIC ASSISTANCE.
I WAS ON ACCESS, YOU KNOW.

I WAS ON ACCESS, YOU KNOW.
AND FOOD STAMPS.

AND FOOD STAMPS.
AND I'M NOT, YOU KNOW,

AND I'M NOT, YOU KNOW,
EMBARRASSED TO SAY THAT.

EMBARRASSED TO SAY THAT.
THAT'S THE REALITY.

THAT'S THE REALITY.
I'M GRATEFUL THAT I WAS ABLE TO

I'M GRATEFUL THAT I WAS ABLE TO
TAP INTO THOSE SERVICES AND USE

TAP INTO THOSE SERVICES AND USE
THEM TO HELP ME GET BACK TO

THEM TO HELP ME GET BACK TO
WHERE I -- NOT EVEN BACK TO, TO

WHERE I -- NOT EVEN BACK TO, TO
GO TO A NEW PLACE IN MY LIFE, A

GO TO A NEW PLACE IN MY LIFE, A
NEW EXPERIENCE.

NEW EXPERIENCE.
TO BE HUMBLE AND TO ALLOW THAT

TO BE HUMBLE AND TO ALLOW THAT
TO HAPPEN.

TO HAPPEN.
THAT'S ANOTHER BRANCH OF

THAT'S ANOTHER BRANCH OF
ALLOWING OTHERS TO HELP YOU.

ALLOWING OTHERS TO HELP YOU.
CERTAINLY NOT ABUSING THOSE

CERTAINLY NOT ABUSING THOSE
SYSTEMS AT ALL.

SYSTEMS AT ALL.
AND HOWEVER, USING THEM TO THE

AND HOWEVER, USING THEM TO THE
FULLEST AS LONG AS I NEEDED TO.

FULLEST AS LONG AS I NEEDED TO.
AND I DID DO THAT.

AND I DID DO THAT.
AND AGAIN, I HAD FAMILY AND

AND AGAIN, I HAD FAMILY AND
FRIENDS WHO HELPED ME SAY JIM,

FRIENDS WHO HELPED ME SAY JIM,
DON'T WORRY ABOUT IT, WE KNOW

DON'T WORRY ABOUT IT, WE KNOW
WHO YOU ARE, WE SUPPORT YOU TO

WHO YOU ARE, WE SUPPORT YOU TO
STAY FOCUSED.

STAY FOCUSED.
BUT YOU KNOW SOMETHING'S GOING

BUT YOU KNOW SOMETHING'S GOING
TO HAPPEN.

TO HAPPEN.
AND IT DID.

AND IT DID.
NOW ALL THOSE BENEFITS ARE -- I

NOW ALL THOSE BENEFITS ARE -- I
AM A COMPLETELY INDEPENDENT,

AM A COMPLETELY INDEPENDENT,
SELF-SUSTAINING MAN AGAIN.

SELF-SUSTAINING MAN AGAIN.
WHICH IS A GIFT.

WHICH IS A GIFT.
AND I -- IT WAS A VERY

AND I -- IT WAS A VERY
MEANINGFUL EXPERIENCE, THIS

MEANINGFUL EXPERIENCE, THIS
WHOLE PROCESS.

WHOLE PROCESS.
>> JIM CORCORAN IS AMONG

>> JIM CORCORAN IS AMONG
THOUSANDS WHO HAVE TURNED TO

THOUSANDS WHO HAVE TURNED TO
OTHERS FOR HELP.

OTHERS FOR HELP.
IN HIS CASE INTERFAITH COMMUNITY

IN HIS CASE INTERFAITH COMMUNITY
SERVICES IN SUBURBAN TUCSON.

SERVICES IN SUBURBAN TUCSON.
THE AGENCY'S ASSOCIATE DIRECTOR,

THE AGENCY'S ASSOCIATE DIRECTOR,
TERRI PATT-SMITH, IS WITNESS TO

TERRI PATT-SMITH, IS WITNESS TO
THE CHANGING PICTURE OF POVERTY.

THE CHANGING PICTURE OF POVERTY.
>> IS THE SLOW ECONOMY CAUSING A

>> IS THE SLOW ECONOMY CAUSING A
CHANGE IN NUMBERS OF CLIENT'LL

CHANGE IN NUMBERS OF CLIENT'LL
FOR THE AGENCY?

FOR THE AGENCY?
>> YES.

>> YES.
LOOKING BACK AT THE NUMBERS OF

LOOKING BACK AT THE NUMBERS OF
HOUSEHOLDS THAT WE SERVED IN OUR

HOUSEHOLDS THAT WE SERVED IN OUR
FINANCIAL ASSISTANCE PROGRAM,

FINANCIAL ASSISTANCE PROGRAM,
BACK IN LIKE 2007 WE WERE JUST

BACK IN LIKE 2007 WE WERE JUST
OVER 2,000 HOUSEHOLDS FOR THE

OVER 2,000 HOUSEHOLDS FOR THE
YEAR.

YEAR.
AND THIS YEAR WE JUST FINISHED

AND THIS YEAR WE JUST FINISHED
UP AS OF JUNE 30th, AND IT'S

UP AS OF JUNE 30th, AND IT'S
4,023.

4,023.
>> SO MORE THAN DOUBLE IN JUST

>> SO MORE THAN DOUBLE IN JUST
FIVE OR SIX YEARS --

FIVE OR SIX YEARS --
>> SIX YEARS.

>> SIX YEARS.
IT'S JUST BEEN A GRADUAL

IT'S JUST BEEN A GRADUAL
INCREASE EVERY YEAR OF NEED.

INCREASE EVERY YEAR OF NEED.
>> AND THAT KIND OF GOES IN LINE

>> AND THAT KIND OF GOES IN LINE
WITH WHAT WE'VE HEARD ABOUT THE

WITH WHAT WE'VE HEARD ABOUT THE
GROWTH OF POVERTY IN SUBURBAN

GROWTH OF POVERTY IN SUBURBAN
AREAS.

AREAS.
PEOPLE IN NEED.

PEOPLE IN NEED.
HERE IN TUCSON ACCORDING TO THE

HERE IN TUCSON ACCORDING TO THE
BROOKINGS INSTITUTION UP ABOUT

BROOKINGS INSTITUTION UP ABOUT
83% OVER THE LAST DECADE OR SO.

83% OVER THE LAST DECADE OR SO.
AND YOU'RE SEEING THOSE NUMBERS

AND YOU'RE SEEING THOSE NUMBERS
REFLECTED IN YOUR CLIENTELE.

REFLECTED IN YOUR CLIENTELE.
>> YES.

>> YES.
AND THE THING ABOUT POVERTY THAT

AND THE THING ABOUT POVERTY THAT
WE'VE SEEN HERE AT ICS IS THAT

WE'VE SEEN HERE AT ICS IS THAT
THERE'S GENERATIONAL POVERTY,

THERE'S GENERATIONAL POVERTY,
WHICH IS WHAT PEOPLE KIND OF

WHICH IS WHAT PEOPLE KIND OF
FEEL IS THESE CYCLIC FAMILIES

FEEL IS THESE CYCLIC FAMILIES
THAT JUST KEEP USING THE SYSTEM

THAT JUST KEEP USING THE SYSTEM
AND CAN'T BREAK THEMSELVES OUT.

AND CAN'T BREAK THEMSELVES OUT.
BUT THE GROWTH HAS BEEN IN WHAT

BUT THE GROWTH HAS BEEN IN WHAT
YOU CALL SITUATIONAL POVERTY.

YOU CALL SITUATIONAL POVERTY.
SO SOMETHING HAS HAPPENED.

SO SOMETHING HAS HAPPENED.
AND IN THIS CASE ONE OF THE

AND IN THIS CASE ONE OF THE
MAJOR THINGS THAT'S HAPPENED IS

MAJOR THINGS THAT'S HAPPENED IS
THE ECONOMY.

THE ECONOMY.
PEOPLE LOSING JOBS.

PEOPLE LOSING JOBS.
THE HEALTH CARE COSTS.

THE HEALTH CARE COSTS.
THE CHILDCARE COSTS.

THE CHILDCARE COSTS.
AFFORDABLE HOUSING.

AFFORDABLE HOUSING.
ALL THOSE ISSUES IS REALLY

ALL THOSE ISSUES IS REALLY
MAKING THE MIDDLE CLASS, THE

MAKING THE MIDDLE CLASS, THE
STRONG WORKING MIDDLE CLASS, YOU

STRONG WORKING MIDDLE CLASS, YOU
KNOW, EDGE THEMSELVES DOWN

KNOW, EDGE THEMSELVES DOWN
CLOSER AND CLOSER TO THAT POOR

CLOSER AND CLOSER TO THAT POOR
OR POVERTY LEVEL.

OR POVERTY LEVEL.
>> SO PEOPLE WHO'VE NEVER HAD TO

>> SO PEOPLE WHO'VE NEVER HAD TO
SEEK HELP BEFORE ARE COMING

SEEK HELP BEFORE ARE COMING
FORWARD LOOKING FOR HELP?

FORWARD LOOKING FOR HELP?
>> RIGHT.

>> RIGHT.
MOST OF THE PEOPLE, I'D SAY A

MOST OF THE PEOPLE, I'D SAY A
HIGH PERCENTAGE THAT COME IN FOR

HIGH PERCENTAGE THAT COME IN FOR
THE CASE MANAGEMENT AND

THE CASE MANAGEMENT AND
FINANCIAL ASSISTANCE, THEY'VE

FINANCIAL ASSISTANCE, THEY'VE
NEVER HAD HELP BEFORE.

NEVER HAD HELP BEFORE.
THIS IS THE FIRST TIME THEY'RE

THIS IS THE FIRST TIME THEY'RE
ASKING TO BE ON THE SNAP PROGRAM

ASKING TO BE ON THE SNAP PROGRAM
FOR THE SUPPLEMENTAL NUTRITIONAL

FOR THE SUPPLEMENTAL NUTRITIONAL
ASSISTANCE PROGRAM.

ASSISTANCE PROGRAM.
THE FIRST TIME THEY'RE ASKING TO

THE FIRST TIME THEY'RE ASKING TO
HELP WITH THEIR RENT OR MORTGAGE

HELP WITH THEIR RENT OR MORTGAGE
PAYMENT.

PAYMENT.
AND THE REASON FOR THAT IS MAYBE

AND THE REASON FOR THAT IS MAYBE
THEY'VE BEEN ILL AND THEY HAVE

THEY'VE BEEN ILL AND THEY HAVE
NO HEALTH CARE.

NO HEALTH CARE.
AND THE JOB DOES NOT GIVE THEM

AND THE JOB DOES NOT GIVE THEM
TIME OFF.

TIME OFF.
AND SO THEY'VE LOST THAT MONEY.

AND SO THEY'VE LOST THAT MONEY.
OR THEY'VE BEEN UNEMPLOYED,

OR THEY'VE BEEN UNEMPLOYED,
THERE'S BEEN LAYOFFS, THERE'S

THERE'S BEEN LAYOFFS, THERE'S
BEEN DOWNSIZING OF EMPLOYMENT

BEEN DOWNSIZING OF EMPLOYMENT
HERE IN TUCSON.

HERE IN TUCSON.
SO IF THEY HAVE ANY AMOUNT OF

SO IF THEY HAVE ANY AMOUNT OF
GAP IN EMPLOYMENT, IT JUST

GAP IN EMPLOYMENT, IT JUST
THROWS THEIR WHOLE LIFESTYLE

THROWS THEIR WHOLE LIFESTYLE
OFF.

OFF.
AND ONE OF THE BIG REASONS IS A

AND ONE OF THE BIG REASONS IS A
LOT OF THESE PEOPLE ARE LIVING

LOT OF THESE PEOPLE ARE LIVING
FROM PAYCHECK TO PAYCHECK.

FROM PAYCHECK TO PAYCHECK.
SO THEY DON'T HAVE THAT SAFETY

SO THEY DON'T HAVE THAT SAFETY
NET, YOU KNOW, OF SOMETHING

NET, YOU KNOW, OF SOMETHING
ANYWHERE -- THEY'RE SAYING NO,

ANYWHERE -- THEY'RE SAYING NO,
YOU SHOULD HAVE AT LEAST FIVE,

YOU SHOULD HAVE AT LEAST FIVE,
SIX MONTHS OF SAFETY MONEY IN

SIX MONTHS OF SAFETY MONEY IN
CASE SOMETHING HAPPENS.

CASE SOMETHING HAPPENS.
OR EVEN A MAJOR CAR REPAIR CAN

OR EVEN A MAJOR CAR REPAIR CAN
THROW THEM OFF.

THROW THEM OFF.
AND NOT HAVE TRANSPORTATION.

AND NOT HAVE TRANSPORTATION.
SO THESE ARE ALL SITUATIONAL

SO THESE ARE ALL SITUATIONAL
THINGS THAT ARE MAKING THIS

THINGS THAT ARE MAKING THIS
MIDDLE CLASS, WHICH IS A LOT OF

MIDDLE CLASS, WHICH IS A LOT OF
THE SUBURBAN PEOPLE THAT HAVE

THE SUBURBAN PEOPLE THAT HAVE
BEEN REALLY OKAY AND NOW ALL OF

BEEN REALLY OKAY AND NOW ALL OF
A SUDDEN THEY'RE SEEKING OUT

A SUDDEN THEY'RE SEEKING OUT
HELP.

HELP.
>> THAT MAY BE A SURPRISE TO

>> THAT MAY BE A SURPRISE TO
SOME OF OUR VIEWERS, THAT IN THE

SOME OF OUR VIEWERS, THAT IN THE
SUBURBS, WHICH WE GENERALLY

SUBURBS, WHICH WE GENERALLY
THINK OF AS BEING MIDDLE CLASS

THINK OF AS BEING MIDDLE CLASS
OR EVEN BEYOND, ESPECIALLY ON

OR EVEN BEYOND, ESPECIALLY ON
THE NORTHWEST SIDE OF TUCSON,

THE NORTHWEST SIDE OF TUCSON,
THAT PEOPLE WOULD BE STRUGGLING.

THAT PEOPLE WOULD BE STRUGGLING.
DOES THAT SURPRISE YOU?

DOES THAT SURPRISE YOU?
>> NO.

>> NO.
BECAUSE I WOULD SAY A MAJORITY

BECAUSE I WOULD SAY A MAJORITY
OF THE CLIENTS THAT I AND MY

OF THE CLIENTS THAT I AND MY
CASE MANAGERS ARE SEEING, I SAY

CASE MANAGERS ARE SEEING, I SAY
EVEN UP TO 60%, ARE THE SUBURBAN

EVEN UP TO 60%, ARE THE SUBURBAN
PEOPLE WHO ARE STRUGGLING NOW

PEOPLE WHO ARE STRUGGLING NOW
UNDER THE CIRCUMSTANCES TO MAKE

UNDER THE CIRCUMSTANCES TO MAKE
A GO OF IT.

A GO OF IT.
AND THEY ARE ALMOST EMBARRASSED

AND THEY ARE ALMOST EMBARRASSED
OR ASHAMED TO BE THERE.

OR ASHAMED TO BE THERE.
I LOOK AT IT AS THEY SEE

I LOOK AT IT AS THEY SEE
THEMSELVES IN THE CYCLE OF

THEMSELVES IN THE CYCLE OF
GIVING AND NOT RECEIVING.

GIVING AND NOT RECEIVING.
AND NOW ALL OF A SUDDEN THEY'RE

AND NOW ALL OF A SUDDEN THEY'RE
IN THAT RECEIVING PART OF THE

IN THAT RECEIVING PART OF THE
CYCLE, AND IT'S EXTREMELY HARD

CYCLE, AND IT'S EXTREMELY HARD
FOR THEM TO COME IN HERE AND ASK

FOR THEM TO COME IN HERE AND ASK
FOR HELP.

FOR HELP.
>> WHEN YOU SEE PEOPLE

>> WHEN YOU SEE PEOPLE
STRUGGLING THAT WAY, HOW DO YOU

STRUGGLING THAT WAY, HOW DO YOU
MAINTAIN A POSITIVE ATTITUDE SO

MAINTAIN A POSITIVE ATTITUDE SO
THAT YOU CAN CONTINUE THE WORK

THAT YOU CAN CONTINUE THE WORK
YOU DO?

YOU DO?
YOU SAID YOU'VE BEEN HERE 20

YOU SAID YOU'VE BEEN HERE 20
YEARS.

YEARS.
>> MM-HMM.

>> MM-HMM.
WELL, YOU KNOW WHAT?

WELL, YOU KNOW WHAT?
OUR PHILOSOPHY AND MINE

OUR PHILOSOPHY AND MINE
ESPECIALLY AND I TRY TO TEACH

ESPECIALLY AND I TRY TO TEACH
THAT TO THE OTHER PEOPLE WHO

THAT TO THE OTHER PEOPLE WHO
WORK HERE, IS THAT YOU TAKE ONE

WORK HERE, IS THAT YOU TAKE ONE
SITUATION AT A TIME.

SITUATION AT A TIME.
YOU TAKE ONE CLIENT, ONE

YOU TAKE ONE CLIENT, ONE
HOUSEHOLD AT A TIME, AND YOU

HOUSEHOLD AT A TIME, AND YOU
TAKE THAT AS A WHOLE SITUATION.

TAKE THAT AS A WHOLE SITUATION.
YOU KNOW, THEY MAY HAVE COME IN

YOU KNOW, THEY MAY HAVE COME IN
FOR UTILITY ASSISTANCE.

FOR UTILITY ASSISTANCE.
BUT THEY'RE PROBABLY STRUGGLING

BUT THEY'RE PROBABLY STRUGGLING
WITH A WHOLE LOT OF OTHER

WITH A WHOLE LOT OF OTHER
THINGS.

THINGS.
SO THAT'S YOUR CHALLENGE AND

SO THAT'S YOUR CHALLENGE AND
YOUR POSITIVE THING IS TO SAY

YOUR POSITIVE THING IS TO SAY
OKAY, I'M GOING TO TAKE THIS

OKAY, I'M GOING TO TAKE THIS
SITUATION AND HELP THEM, YOU

SITUATION AND HELP THEM, YOU
KNOW, WHETHER IT'S HELPING THEM

KNOW, WHETHER IT'S HELPING THEM
HERE AT ICS OR REFERRING THEM

HERE AT ICS OR REFERRING THEM
OUT.

OUT.
AND THEN YOU KNOW YOU'VE MADE A

AND THEN YOU KNOW YOU'VE MADE A
DIFFERENCE FOR THEM BECAUSE A

DIFFERENCE FOR THEM BECAUSE A
LOT OF TIMES THEY DON'T EVEN

LOT OF TIMES THEY DON'T EVEN
KNOW WHERE TO GO.

KNOW WHERE TO GO.
THIS IS THE FIRST-TIME SITUATION

THIS IS THE FIRST-TIME SITUATION
FOR THEM.

FOR THEM.
SO YOU'RE OPENING THEM UP TO A

SO YOU'RE OPENING THEM UP TO A
WORLD WHERE NOW THEY'VE PUT INTO

WORLD WHERE NOW THEY'VE PUT INTO
THE SYSTEM AND NOW THE SYSTEM IS

THE SYSTEM AND NOW THE SYSTEM IS
GOING TO COME BACK AND HELP

GOING TO COME BACK AND HELP
THEM.

THEM.
AND SO THAT'S -- THAT MAKES YOU

AND SO THAT'S -- THAT MAKES YOU
FEEL GOOD.

FEEL GOOD.
YOU KNOW, WHEN YOU HAVE THOSE

YOU KNOW, WHEN YOU HAVE THOSE
SUCCESSES.

SUCCESSES.
AND IT CAN BE ONE AT A TIME.

AND IT CAN BE ONE AT A TIME.
YOU DON'T LOOK AT ALL THE PEOPLE

YOU DON'T LOOK AT ALL THE PEOPLE
SITTING OUT IN THE LOBBY OR

SITTING OUT IN THE LOBBY OR
LINED UP AT THE FOOD BANK.

LINED UP AT THE FOOD BANK.
YOU JUST TAKE THAT ONE SITTING

YOU JUST TAKE THAT ONE SITTING
IN FRONT OF YOU AND SEE WHAT YOU

IN FRONT OF YOU AND SEE WHAT YOU
CAN DO TO MAKE THOSE CHALLENGES

CAN DO TO MAKE THOSE CHALLENGES
REALLY GIVE THEM A CHALLENGE

REALLY GIVE THEM A CHALLENGE
TOO.

TOO.
THAT'S IMPORTANT.

THAT'S IMPORTANT.
THEY HAVE TO TAKE OWNERSHIP OF

THEY HAVE TO TAKE OWNERSHIP OF
WHAT'S HAPPENING.

WHAT'S HAPPENING.
AND MOST OF THESE PEOPLE DO

AND MOST OF THESE PEOPLE DO
BECAUSE THEY WANT TO GET THE

BECAUSE THEY WANT TO GET THE
SITUATION BETTER.

SITUATION BETTER.
THEY WANT TO DO WHAT THEY NEED

THEY WANT TO DO WHAT THEY NEED
TO DO TO GET SELF-SUFFICIENT

TO DO TO GET SELF-SUFFICIENT
AGAIN.

AGAIN.
>> IN FACT, THE AMERICAN CULTURE

>> IN FACT, THE AMERICAN CULTURE
IS ONE OF TAKE CARE OF YOURSELF

IS ONE OF TAKE CARE OF YOURSELF
INDIVIDUALITY, PULL YOURSELF UP

INDIVIDUALITY, PULL YOURSELF UP
BY YOUR BOOTSTRAPS.

BY YOUR BOOTSTRAPS.
WHAT DO YOU SAY TO PEOPLE WHO

WHAT DO YOU SAY TO PEOPLE WHO
WOULD SAY, WELL, THE CLIENTELE

WOULD SAY, WELL, THE CLIENTELE
HERE JUST OUGHT TO DO THAT FOR

HERE JUST OUGHT TO DO THAT FOR
THEMSELVES?

THEMSELVES?
>> I'VE HAD SITUATIONS WHERE WE

>> I'VE HAD SITUATIONS WHERE WE
HAVE A LOT OF VOLUNTEERS THAT

HAVE A LOT OF VOLUNTEERS THAT
WORK HERE.

WORK HERE.
SO THEY'RE OUT IN THE COMMUNITY

SO THEY'RE OUT IN THE COMMUNITY
AND A MAJORITY OF THEM LIVE UP

AND A MAJORITY OF THEM LIVE UP
HERE ON THE NORTHWEST SIDE OF

HERE ON THE NORTHWEST SIDE OF
TUCSON.

TUCSON.
AND THEY'VE SEEN THEIR NEIGHBORS

AND THEY'VE SEEN THEIR NEIGHBORS
IN HERE.

IN HERE.
THEY KNOW AND WE KNOW THAT COULD

THEY KNOW AND WE KNOW THAT COULD
BE THAT PERSON SITTING NEXT TO

BE THAT PERSON SITTING NEXT TO
YOU IN CHURCH OR IN LINE AT THE

YOU IN CHURCH OR IN LINE AT THE
BANK OR -- THEY ARE JUST AS

BANK OR -- THEY ARE JUST AS
SURPRISED THAT THESE PEOPLE ARE

SURPRISED THAT THESE PEOPLE ARE
THEIR NEIGHBORS THAT ARE

THEIR NEIGHBORS THAT ARE
STRUGGLING.

STRUGGLING.
>> THAT BROOKINGS INSTITUTION

>> THAT BROOKINGS INSTITUTION
STUDY SHOWING THAT POVERTY IN

STUDY SHOWING THAT POVERTY IN
SUBURBAN TUCSON ROSE 83% IN A

SUBURBAN TUCSON ROSE 83% IN A
DECADE ALSO SHOWS THE INCREASE

DECADE ALSO SHOWS THE INCREASE
IN SUBURBAN PHOENIX WAS 134%.

IN SUBURBAN PHOENIX WAS 134%.
SAM SUMNER OF THE TEMPE

SAM SUMNER OF THE TEMPE
COMMUNITY ACTION AGENCY SPOKE TO

COMMUNITY ACTION AGENCY SPOKE TO
ME ABOUT IT.

ME ABOUT IT.
>> WE'RE HERE IN THE PANTRY OF

>> WE'RE HERE IN THE PANTRY OF
THE COMMUNITY ACTION AGENCY.

THE COMMUNITY ACTION AGENCY.
AND THERE'S A LOT OF ACTIVITY.

AND THERE'S A LOT OF ACTIVITY.
IS THAT EMBLEMATIC OF WHAT'S

IS THAT EMBLEMATIC OF WHAT'S
GOING ON WITH THE AGENCY'S

GOING ON WITH THE AGENCY'S
BUSINESS?

BUSINESS?
YOU'RE SEEING A LOT OF DEMAND.

YOU'RE SEEING A LOT OF DEMAND.
>> YES.

>> YES.
AS A MATTER OF FACT, THIS

AS A MATTER OF FACT, THIS
PORTION OBVIOUSLY, FOOD PANTRY,

PORTION OBVIOUSLY, FOOD PANTRY,
FOOD IS A PIECE OF -- ONE OF THE

FOOD IS A PIECE OF -- ONE OF THE
PIECES OF WHAT WE DO.

PIECES OF WHAT WE DO.
AND WE'VE SEEN IT INCREASE.

AND WE'VE SEEN IT INCREASE.
IT'S BEEN GRADUAL OVER THE LAST

IT'S BEEN GRADUAL OVER THE LAST
FIVE, SIX YEARS WHERE THERE'S A

FIVE, SIX YEARS WHERE THERE'S A
LOT OF DEMAND FOR PEOPLE TO HAVE

LOT OF DEMAND FOR PEOPLE TO HAVE
SOMETHING TO EAT.

SOMETHING TO EAT.
INTERESTINGLY, IT'S SUMMER.

INTERESTINGLY, IT'S SUMMER.
SUMMER'S ONE OF THE WORST TIMES

SUMMER'S ONE OF THE WORST TIMES
FOR A LOT OF FOOD PANTRIES,

FOR A LOT OF FOOD PANTRIES,
ESPECIALLY HERE IN THE

ESPECIALLY HERE IN THE
METROPOLITAN PHOENIX AREA.

METROPOLITAN PHOENIX AREA.
SNOWBIRDS ARE BACK HOME.

SNOWBIRDS ARE BACK HOME.
AND I DON'T LIKE TO CALL THEM

AND I DON'T LIKE TO CALL THEM
SNOWBIRDS, BUT THE RETIREES,

SNOWBIRDS, BUT THE RETIREES,
WE'LL CALL IT THAT, THEY HELP

WE'LL CALL IT THAT, THEY HELP
STOCK SHELVES BY HAVING DRIVES

STOCK SHELVES BY HAVING DRIVES
AND THINGS OF THIS NATURE.

AND THINGS OF THIS NATURE.
A LOT OF PEOPLE ARE ON VACATION.

A LOT OF PEOPLE ARE ON VACATION.
AND UNFORTUNATELY, FOOD PANTRIES

AND UNFORTUNATELY, FOOD PANTRIES
TEND TO SUFFER.

TEND TO SUFFER.
WE STILL HAVE THE DEMAND IN THE

WE STILL HAVE THE DEMAND IN THE
SUMMER, SAME DEMAND AS WE HAVE

SUMMER, SAME DEMAND AS WE HAVE
IN DECEMBER OR FEBRUARY OR ANY

IN DECEMBER OR FEBRUARY OR ANY
OTHER MONTH.

OTHER MONTH.
WE SEE A LOT OF FOOD GOING OUT.

WE SEE A LOT OF FOOD GOING OUT.
>> WHAT OTHER SERVICES DOES THE

>> WHAT OTHER SERVICES DOES THE
AGENCY PROVIDE, AND WHAT ARE YOU

AGENCY PROVIDE, AND WHAT ARE YOU
SEEING TRENDWISE WITH THE

SEEING TRENDWISE WITH THE
DEMANDS FOR THOSE SERVICES?

DEMANDS FOR THOSE SERVICES?
>> FOR TEMPE COMMUNITY ACTION

>> FOR TEMPE COMMUNITY ACTION
AGENCY WE HAVE REALLY TWO SIDES.

AGENCY WE HAVE REALLY TWO SIDES.
WE HAVE THE SENIOR SERVICES

WE HAVE THE SENIOR SERVICES
SIDE.

SIDE.
THAT SIDE HAS SOCIAL,

THAT SIDE HAS SOCIAL,
RECREATIONAL EVENTS FOR SENIORS

RECREATIONAL EVENTS FOR SENIORS
AND THE OTHER ONES RESPONSIBLE

AND THE OTHER ONES RESPONSIBLE
FOR THE HOME-DELIVERED MEAL

FOR THE HOME-DELIVERED MEAL
PROCESS, WHAT MANY PEOPLE ACROSS

PROCESS, WHAT MANY PEOPLE ACROSS
THE NATION KNOW AS MEALS ON

THE NATION KNOW AS MEALS ON
WHEELS.

WHEELS.
WE'VE SEEN AN UPTAKE IN THE

WE'VE SEEN AN UPTAKE IN THE
SERVICES FOR MEALS ON WHEELS.

SERVICES FOR MEALS ON WHEELS.
AND IT'S HOLDING CONSISTENTLY ON

AND IT'S HOLDING CONSISTENTLY ON
THOSE COMING INTO THE SERVICES,

THOSE COMING INTO THE SERVICES,
LEARNING HOW TO REACH OUT TO A

LEARNING HOW TO REACH OUT TO A
NEW BABY BOOMER GENERATION THAT

NEW BABY BOOMER GENERATION THAT
IS NOT NORMALLY KNOWN TO REACH

IS NOT NORMALLY KNOWN TO REACH
OUT TO SENIOR SERVICES.

OUT TO SENIOR SERVICES.
BUT WE'RE TRYING OUR BEST TO

BUT WE'RE TRYING OUR BEST TO
REACH OUT TO THEM.

REACH OUT TO THEM.
THE OTHER SIDE OF THE HOUSE,

THE OTHER SIDE OF THE HOUSE,
THAT'S MY SIDE, THE CAP,

THAT'S MY SIDE, THE CAP,
TRADITIONAL CAP SERVICES, THAT'S

TRADITIONAL CAP SERVICES, THAT'S
RENT UTILITY.

RENT UTILITY.
SO RENTS, MORTGAGES, LIGHTS,

SO RENTS, MORTGAGES, LIGHTS,
WATER, GAS.

WATER, GAS.
IT'S THE FOOD.

IT'S THE FOOD.
IT IS HOMELESS SERVICES.

IT IS HOMELESS SERVICES.
WE HAVE A COMMUNITY GARDEN.

WE HAVE A COMMUNITY GARDEN.
WE ALSO HAVE A PROGRAM CALLED

WE ALSO HAVE A PROGRAM CALLED
HEALTH START, WHICH IS A PROGRAM

HEALTH START, WHICH IS A PROGRAM
FOR -- IT'S A PRENATAL PROGRAM.

FOR -- IT'S A PRENATAL PROGRAM.
>> AND YOU'RE SEEING INCREASED

>> AND YOU'RE SEEING INCREASED
DEMAND FOR ALL OF THESE SERVICES

DEMAND FOR ALL OF THESE SERVICES
ACROSS THE WAY, RIGHT?

ACROSS THE WAY, RIGHT?
>> FOR EVERYBODY.

>> FOR EVERYBODY.
>> AND WHAT'S THE DRIVING FORCE

>> AND WHAT'S THE DRIVING FORCE
BEHIND THAT?

BEHIND THAT?
OBVIOUSLY, THE ECONOMY IS STILL

OBVIOUSLY, THE ECONOMY IS STILL
VERY SLOW AND THERE WAS THE BIG

VERY SLOW AND THERE WAS THE BIG
HOUSING BUST.

HOUSING BUST.
BUT ARE THERE OTHER ISSUES

BUT ARE THERE OTHER ISSUES
INVOLVED?

INVOLVED?
>> WELL, IN TEMPE HOUSING IS A

>> WELL, IN TEMPE HOUSING IS A
PREMIUM.

PREMIUM.
WE MAY BE CONSIDERED A SUBURB OF

WE MAY BE CONSIDERED A SUBURB OF
PHOENIX, BUT SOME THINGS ARE

PHOENIX, BUT SOME THINGS ARE
KIND OF TRADITIONAL HERE IN

KIND OF TRADITIONAL HERE IN
TEMPE, WHERE THE FURTHER SOUTH

TEMPE, WHERE THE FURTHER SOUTH
YOU MOVE THE MORE WELL TO DO.

YOU MOVE THE MORE WELL TO DO.
THE FURTHER NORTH YOU GO, IT'S

THE FURTHER NORTH YOU GO, IT'S
MORE RENTERS, MORE FOLKS

MORE RENTERS, MORE FOLKS
SCRAMBLING FOR HOUSING AND

SCRAMBLING FOR HOUSING AND
HOUSING IS AT A PREMIUM.

HOUSING IS AT A PREMIUM.
YOU HAVE A LOT OF PEOPLE -- I

YOU HAVE A LOT OF PEOPLE -- I
NEED TO CHECK THE SPECIFICS, BUT

NEED TO CHECK THE SPECIFICS, BUT
I BELIEVE IT'S AROUND IN THE 30%

I BELIEVE IT'S AROUND IN THE 30%
POSSIBLY UP TO 50% FOR RENTERS,

POSSIBLY UP TO 50% FOR RENTERS,
30% FOR THOSE THAT ARE

30% FOR THOSE THAT ARE
HOMEOWNERS ARE PAYING MORE THAN

HOMEOWNERS ARE PAYING MORE THAN
THE 33 -- A THIRD OF WHAT YOU

THE 33 -- A THIRD OF WHAT YOU
BRING IN, WHICH SHOULD BE WHAT

BRING IN, WHICH SHOULD BE WHAT
YOU PAY OUT FOR RENT.

YOU PAY OUT FOR RENT.
YOU HAVE A LOT OF TEMPEANS THAT

YOU HAVE A LOT OF TEMPEANS THAT
ARE PAYING MUCH MORE THAN THAT

ARE PAYING MUCH MORE THAN THAT
THIRD FOR HOUSING.

THIRD FOR HOUSING.
AND THAT CAUSES PEOPLE TO MAKE

AND THAT CAUSES PEOPLE TO MAKE
DIFFICULT DECISIONS.

DIFFICULT DECISIONS.
IF YOU'RE GOING TO HAVE HOUSING

IF YOU'RE GOING TO HAVE HOUSING
AND IT COSTS 50% OF YOUR

AND IT COSTS 50% OF YOUR
HOUSEHOLD BUDGET, WHAT GETS

HOUSEHOLD BUDGET, WHAT GETS
CAUGHT -- WHAT GETS CUT?

CAUGHT -- WHAT GETS CUT?
YOU KNOW, IS IT FOOD?

YOU KNOW, IS IT FOOD?
IS IT YOUR UTILITIES?

IS IT YOUR UTILITIES?
ARE YOU LATE ON YOUR RENT OR

ARE YOU LATE ON YOUR RENT OR
YOUR MORTGAGE?

YOUR MORTGAGE?
WHAT GIVES?

WHAT GIVES?
>> HEALTH CARE.

>> HEALTH CARE.
>> YOU'RE GOING WHERE I'M --

>> YOU'RE GOING WHERE I'M --
THERE IT IS.

THERE IT IS.
ONE OF THE WORST THINGS THAT

ONE OF THE WORST THINGS THAT
COULD POSSIBLY HAPPEN IS IF YOU

COULD POSSIBLY HAPPEN IS IF YOU
GET SICK OR IF THERE'S A CAR

GET SICK OR IF THERE'S A CAR
THAT BREAKS DOWN OR ANY OF THOSE

THAT BREAKS DOWN OR ANY OF THOSE
SMALLER THINGS THAT FOR A LOT OF

SMALLER THINGS THAT FOR A LOT OF
PEOPLE ACROSS THE NATION THEY

PEOPLE ACROSS THE NATION THEY
WOULDN'T THINK ANYTHING OF IT

WOULDN'T THINK ANYTHING OF IT
BUT WHEN YOU'RE LIVING ON THE

BUT WHEN YOU'RE LIVING ON THE
EDGE ONE SMALL HICCUP,

EDGE ONE SMALL HICCUP,
ESPECIALLY HELTCARE, IT CAN

ESPECIALLY HELTCARE, IT CAN
CAUSE A FRAGILE BUDGET TO BECOME

CAUSE A FRAGILE BUDGET TO BECOME
DISASTROUS.

DISASTROUS.
>> DO PEOPLE WHO MAKE HAVING

>> DO PEOPLE WHO MAKE HAVING
THOSE KINDS OF EXPERIENCES, ARE

THOSE KINDS OF EXPERIENCES, ARE
THEY IN THREAT OF BECOMING

THEY IN THREAT OF BECOMING
PERMANENTLY IMPOVERISHED?

PERMANENTLY IMPOVERISHED?
ARE WE SEEING THAT HAPPEN?

ARE WE SEEING THAT HAPPEN?
>> YES AND NO.

>> YES AND NO.
THE THREAT IS THERE.

THE THREAT IS THERE.
THAT IS A REAL POSSIBILITY FOR A

THAT IS A REAL POSSIBILITY FOR A
NUMBER OF PEOPLE.

NUMBER OF PEOPLE.
ONE OF THE THINGS THAT WE TRY TO

ONE OF THE THINGS THAT WE TRY TO
DO HERE IS BOTH DRIVEN FROM US

DO HERE IS BOTH DRIVEN FROM US
AND DRIVEN FROM THE CLIENTS THAT

AND DRIVEN FROM THE CLIENTS THAT
COME TO US IS YOU HAVE PEOPLE

COME TO US IS YOU HAVE PEOPLE
THAT WANT TO BE SELF-SUFFICIENT

THAT WANT TO BE SELF-SUFFICIENT
AND YOU SEE PEOPLE ACTIVELY

AND YOU SEE PEOPLE ACTIVELY
GOING ABOUT DIFFERENT AVENUES TO

GOING ABOUT DIFFERENT AVENUES TO
IMPROVE WHATEVER IS GOING ON IN

IMPROVE WHATEVER IS GOING ON IN
THEIR LIVES.

THEIR LIVES.
SO IF THAT MEANS THEY COME TO

SO IF THAT MEANS THEY COME TO
OURISH AND I DIDN'T SAY THIS

OURISH AND I DIDN'T SAY THIS
EARLIER.

EARLIER.
WE HAVE A FULL-TIME CASE MANAGER

WE HAVE A FULL-TIME CASE MANAGER
HERE.

HERE.
THEY COME TO OUR CASE MANAGER

THEY COME TO OUR CASE MANAGER
AND WORK IN THE JOBS CORPS AREA

AND WORK IN THE JOBS CORPS AREA
SO THAT THEY CAN UPDATE THEIR

SO THAT THEY CAN UPDATE THEIR
RESUME, STRENGTHEN THEIR RESUME,

RESUME, STRENGTHEN THEIR RESUME,
FIND A BETTER-PAYING JOB.

FIND A BETTER-PAYING JOB.
YOU KNOW, BECAUSE YOU HAVE A LOT

YOU KNOW, BECAUSE YOU HAVE A LOT
OF PEOPLE THAT ARE IN ESSENCE

OF PEOPLE THAT ARE IN ESSENCE
THE WORKING POOR.

THE WORKING POOR.
THEY HAVE A JOB.

THEY HAVE A JOB.
BUT THAT JOB DOESN'T PAY ENOUGH

BUT THAT JOB DOESN'T PAY ENOUGH
FOR THEM TO REALLY SURVIVE.

FOR THEM TO REALLY SURVIVE.
>> THE PROGRAM YOU DIRECT, THE

>> THE PROGRAM YOU DIRECT, THE
COMMUNITY ACTION PROGRAM, IS AN

COMMUNITY ACTION PROGRAM, IS AN
OUTGROWTH OF THE ORIGINAL WAR ON

OUTGROWTH OF THE ORIGINAL WAR ON
POVERTY FROM ALMOST 50 YEARS

POVERTY FROM ALMOST 50 YEARS
AGO.

AGO.
>> CORRECT.

>> CORRECT.
>> PRESIDENT LYNDON JOHNSON.

>> PRESIDENT LYNDON JOHNSON.
>> CORRECT.

>> CORRECT.
>> DO WE NEED A NEW WAR ON

>> DO WE NEED A NEW WAR ON
POVERTY?

POVERTY?
HAVE WE LOST THE WAR?

HAVE WE LOST THE WAR?
HAVE WE WON THE WAR?

HAVE WE WON THE WAR?
ARE WE STILL BATTLING?

ARE WE STILL BATTLING?
>> NOW YOU'RE GOING TO REALLY

>> NOW YOU'RE GOING TO REALLY
MAKE ME THINK.

MAKE ME THINK.
I DON'T KNOW IF WE NEED A NEW

I DON'T KNOW IF WE NEED A NEW
WAR ON POVERTY, BUT WE PROBABLY

WAR ON POVERTY, BUT WE PROBABLY
NEED TO LOOK AT HOW WE CAN TAKE

NEED TO LOOK AT HOW WE CAN TAKE
A NOBLE THOUGHT THAT WAS 50

A NOBLE THOUGHT THAT WAS 50
YEARS OLD AND MAKE IT VIABLE FOR

YEARS OLD AND MAKE IT VIABLE FOR
THE 21st CENTURY BECAUSE SOME OF

THE 21st CENTURY BECAUSE SOME OF
THE THINGS THAT APPLY NOW, THEY

THE THINGS THAT APPLY NOW, THEY
WEREN'T AROUND 50 YEARS AGO.

WEREN'T AROUND 50 YEARS AGO.
HERE IN TEMPE, 35% OF THOSE THAT

HERE IN TEMPE, 35% OF THOSE THAT
ARE LIVING IN POVERTY ARE FEMALE

ARE LIVING IN POVERTY ARE FEMALE
HEAD OF HOUSEHOLDS.

HEAD OF HOUSEHOLDS.
NOW, I DON'T KNOW WHAT THE

NOW, I DON'T KNOW WHAT THE
STATISTIC FOR THAT WAS 50 YEARS

STATISTIC FOR THAT WAS 50 YEARS
AGO.

AGO.
BUT I CAN GUARANTEE IT WASN'T

BUT I CAN GUARANTEE IT WASN'T
35%.

35%.
AND SO WE NEED TO LOOK AT THINGS

AND SO WE NEED TO LOOK AT THINGS
LIKE THAT.

LIKE THAT.
>> 19% OF ARIZONANS LIVE BELOW

>> 19% OF ARIZONANS LIVE BELOW
THE POVERTY LINE.

THE POVERTY LINE.
A FIGURE MADE WORSE BY WHAT'S

A FIGURE MADE WORSE BY WHAT'S
HAPPENING IN THE PHOENIX AND

HAPPENING IN THE PHOENIX AND
TUCSON SUBURBS.

TUCSON SUBURBS.
IT SHOWS IN STATISTICS TRACKED

IT SHOWS IN STATISTICS TRACKED
BY ARIZONA INDICATORS A

BY ARIZONA INDICATORS A
CENTRALIZED DATA RESOURCE

CENTRALIZED DATA RESOURCE
OVERSEEN BY THE MORRISON

OVERSEEN BY THE MORRISON
INSTITUTE FOR PUBLIC POLICY IN

INSTITUTE FOR PUBLIC POLICY IN
PHOENIX.

PHOENIX.
HERE'S ANDREA WHITSETT, MANAGER

HERE'S ANDREA WHITSETT, MANAGER
OF ARIZONA INDICATORS.

OF ARIZONA INDICATORS.
WHAT ARE YOU SEEING IN THE

WHAT ARE YOU SEEING IN THE
INDICATORS THAT SET TRENDS FOR

INDICATORS THAT SET TRENDS FOR
WHAT'S GOING ON WITH POVERTY IN

WHAT'S GOING ON WITH POVERTY IN

ARIZONA?

ARIZONA?
>> WELL, THE NUMBERS ARE PRETTY

>> WELL, THE NUMBERS ARE PRETTY
BLEAK RIGHT NOW.

BLEAK RIGHT NOW.
ARIZONA HAS TIED FOR THE SIXTH

ARIZONA HAS TIED FOR THE SIXTH
HIGHEST POVERTY RATE IN THE

HIGHEST POVERTY RATE IN THE
NATION, ALONG WITH ALABAMA.

NATION, ALONG WITH ALABAMA.
SO OBVIOUSLY NOT A POSITION THAT

SO OBVIOUSLY NOT A POSITION THAT
WE WANT TO BE IN.

WE WANT TO BE IN.
WE'RE AT ABOUT 19% FOR AN

WE'RE AT ABOUT 19% FOR AN
OVERALL POFRVERTY RATE.

OVERALL POFRVERTY RATE.
AND THAT'S UP FROM JUST ABOUT

AND THAT'S UP FROM JUST ABOUT
13% A DECADE AGO.

13% A DECADE AGO.
>> THAT'S DRIVEN LARGELY BY

>> THAT'S DRIVEN LARGELY BY
WHAT'S GOING ON WITH THE ECONOMY

WHAT'S GOING ON WITH THE ECONOMY
OVER THE LAST FEW YEARS.

OVER THE LAST FEW YEARS.
WHAT SPECIFICALLY ARE YOU SEEING

WHAT SPECIFICALLY ARE YOU SEEING
IN THAT REGARD?

IN THAT REGARD?
>> WELL, I THINK ONE BIG IMPACT

>> WELL, I THINK ONE BIG IMPACT
HAS BEEN ON THE LIVES OF

HAS BEEN ON THE LIVES OF
CHILDREN.

CHILDREN.
WE HAVE ONE IN FOUR ARIZONA

WE HAVE ONE IN FOUR ARIZONA
CHILDREN LIVING IN POVERTY.

CHILDREN LIVING IN POVERTY.
AND THERE ARE A LOT OF

AND THERE ARE A LOT OF
IMPLICATIONS AND CONSEQUENCES OF

IMPLICATIONS AND CONSEQUENCES OF
THAT NUMBER.

THAT NUMBER.
FOR INSTANCE, FOOD INSECURITY.

FOR INSTANCE, FOOD INSECURITY.
WE HAVE NEARLY HALF A MILLION

WE HAVE NEARLY HALF A MILLION
ARIZONA CHILDREN WHO ARE FOOD

ARIZONA CHILDREN WHO ARE FOOD
INSECURE, MEANING THEY DON'T

INSECURE, MEANING THEY DON'T
KNOW WHERE THEIR NEXT MEAL IS

KNOW WHERE THEIR NEXT MEAL IS
COMING FROM.

COMING FROM.
>> AND ARE YOU SEEING THIS

>> AND ARE YOU SEEING THIS
SPREAD ACROSS THE STATE?

SPREAD ACROSS THE STATE?
IS IT MORE URBANIZED?

IS IT MORE URBANIZED?
MORE IN RURAL AREAS?